Azul Heaven LCC I had a trim piece come off on the…read morepassenger side of my car. I waited a long time to get it fixed. I did not know if Mike could fix it and he was swamped the day I came in. Mike was nice enough to stop what he was doing to look at my car and when he realized it would not take him too long he went a head and fixed it for me. Mike was also more than fair with the price. If I ever have another issue that requires his unique services I will not hesitate to return. Thank you for your help and kindness Mike!!

THIS PLACE IS NOT CLOSED…read more I got rear ended by a horrible person at a traffic light, and foolishly left after agreeing to each of us fix our own. Stupid. But that's another story. I looked for best deal to fix my damaged rear bumper. One body shop gave me an estimate of $1,200.00 and some change. Another sand lot guy told me if I buy a "skin" and go to Tallahassee and buy the paint, he'd paint it and replace it for $500.00. And I'd still have the trouble of finding a used bumper, and buying the paint. It would still have cost me some $800.00 all told. Then I found Mike. He took the bumper off. Fixed the dent. Painted it. Put it back on for $620.00. What a deal. And the job was perfect. I can't say enough good about him. If you go there tell him John from the Audi sent you. He'll know who I am. I'm going to have him do a bed liner for my Honda Ridgeline truck, as well.

I went to Capital City Collision the week of September 1st (either the 2nd or 3rd) for my first…read morequote after an accident. Over the next few days, I also got quotes from Maaco, Advantage Auto Body, Competitive Auto Body, and Gerber. The prices ranged from $4,900 to $3,400. Capital City Collision gave me the lowest quote ($3,400) while also treating me with the most respect and understanding. I dropped off my car on Monday of that week. By Tuesday/Wednesday, they had already disassembled what was needed. They were upfront that there was some visible internal damage and that they wouldn't know the full picture until everything was apart. Unlike other shops that wanted to replace everything, they explained where repairs were possible (like reshaping my radiator rather than automatically replacing it). This saved me significant money. They were also flexible in ways other shops weren't: their aftermarket parts prices matched what I found myself, and they had no problem with me sourcing parts if needed. Several shops refused this outright or insisted on OEM only. Their labor was $55/hour and very fairly priced. I called them a week later for an update, they were still waiting on parts. The following week, they let me know the part they first ordered was broken, so they ordered a new one but they expected the car to be ready the next day. The only hiccup was with one headlight: the part was originally quoted at $600, but since it wasn't available at that price, they adjusted the labor so the difference was only $200 instead of the full increase. That kind of effort to keep the price as close to the original quote as possible is rare in this industry. On September 26th, they called me to say the car was basically ready but had two issues: (1) the PCS light was on (a sensor that helps with braking safety) and (2) the battery had died while they were test driving. Here's where I really appreciated their transparency, they could have easily claimed I needed a new PCS sensor (a very expensive part) or a new battery. Instead, they explained exactly what they were seeing, test-drove the car four times, and told me it might just be a calibration or placement issue. Within an hour, they found the sensor was simply out of place, and the battery worked fine after a jump. They even suggested I go to AutoZone (where I originally bought the battery) to test it, and AutoZone confirmed the battery was perfectly healthy. They could have charged me thousands more, but they didn't. That honesty means everything. The finished work looks fantastic. The hood was completely destroyed in the accident, and part of the side body wasn't great, but I chose not to replace that panel to save money. Because of that, the hood alignment is a little wider on one side, but they respected my choice and explained the tradeoff. It's not noticeable unless you're looking for it. The car looks great, drives great, and was finished efficiently. For comparison: at Advantage Auto Body, they insisted on sawing off my hood just to give me a quote, then left the saw inside my car until Maaco found it and removed it. Other shops were hundreds to over a thousand dollars more expensive without offering more transparency. As a young woman handling this process on my own, it was discouraging at times to see the price differences, but Capital City Collision never made me feel taken advantage of. Overall, they were professional, fair, and incredibly honest. I wish I could tip them on top of what I paid. I'll attach before/after photos to show the difference, but I can say with confidence: this is the shop I would recommend to anyone. Lessons learned: If you're in this situation, I recommend going to multiple shops for quotes and seeing where they overlap on what really needs to be replaced. After that, check aftermarket prices for those parts so you know whether the quote is fair. It takes extra time, but it gives you a solid baseline, and for me, Capital City Collision matched those fair prices while giving me honest, quality work. Pictures with information blacked out

My wife had an accident in our Chinese-made REV 4 low speed vehicle. Parts weren't available due to…read moretariffs. No other machine or body shop would touch repairing the damaged hinges and door frame. Scott at Capital City Collision Center solved my problem quickly and at a fair price.

Fantastic job !! You would never think any damage was ever done. Very quick, efficient, and…read moreprofessional service. The prices are wonderful and charges less than half of any dealership. I would highly recommend this service to anyone needing any auto body service.

Wonderful experience with Cowboy. He's a one man operation and really cares about what he does…read more He went above and beyond adding some things at no charge. He was $1000 cheaper than another estimate I got. Don't let the looks of this place deter you. I highly recommend!

Amazing service and pricing. Jeff and his wife were great. The customer service and finished…read moreproduct were exactly what I envisioned.

I took my car here while I was in the process of getting estimates from three different places…read more This is a small family owned business. I did not get a recording when I called asking me to press a number, I was not told I had to have an appointment to come get an estimate or that I needed to pay a deposit, and I was treated kindly. The price was lower than one of the other local places I called, so I decided to bring my car here. I paid for the parts in advance upon their suggestion for a faster repair, but it was not required. It did cut down on the waiting period. After providing an estimate on the repair, Jeff noticed a piece of plastic loose on the front bumper. He didn't know if I would be returning to get the repair or not, but he secured it temporarily for me without me asking. When I dropped it off for the repair, it was finished in less than a day. I was having the front bumper replaced and painted. When I went to pick it up, I was astonished and really touched. He had not only done an amazing job on the repair (not one noticeable piece out of place), but he had washed the car and polished my headlights. I was so full of gratitude. As long as they are in business, I will not go anywhere else. They made my 11 year car look new! The shop is very small, and when you pull up to the front (it's a little hard to find because it is not well marked and is off of a side street) it doesn't seem like a body shop. There is a little office door. You can just pull up on the sidewalk or on the street and walk right up, and you will be greeted. They don't seem to have much of a waiting area. You can walk to railroad square from there to kill time, but you would be better off having someone help you drop the car off. Please support this local business!

I can see why they are always named Best in the Wiregrass, they do what they say and at a fair…read moreprice. The quality of work is amazing and the entire team seems to love what they do!

Tim and his crew are my hero's. I was hit on front bumper outside Birmingham, drove my Jeep over…read more200 miles back to Dothan. I first took it to Mike Smith's who not only let it sit on their lot for over a week, and didn't even bother to open the hood, was going to total it. Thankfully, Tim took the time to check it, and work with the insurance adjusters and fix my older Jeep, but is is better than it was before both inside and out. Tim Floyd is a good honest man.

This is the second time I have gone to 5 Star to have my car detailed. And again they did a…read morefabulous job! Fair pricing and easy scheduling too. I would highly recommend. MK

Have to give a huge shout out to 5 Star Collision!!! Had…read moresome body work done and it was perfect. Couldn't be happier PLUS it was $500 less than the original estimate. Honesty, integrity and excellent service!

5 STARS!!! If you're looking for a reliable paint or body shop, I highly suggest going here. Allen…read morewas SUCH a friendly man and treated us like family. I got my hood and aftermarket bumper painted for my car and they did a fantastic job. I was so impressed by the detail and hard work they put into my auto parts. Everyone here is so nice I will come back 100% for anything I need done. Thank you guys!

From the owner: Jeff's Paint & Body is a full service auto body repair shop servicing the Panama City, FL area. We…read moreare open Monday-Friday 8am-5pm and Saturday by appointment only. Call us today for a FREE Estimate!

Their work and customer service are six stars! I wouldn't hesitate to come back or refer someone…read morehere in a heartbeat. Ivan, kim, and Kyle did everything to help me coordinate the repair of my husband's truck from Hawaii. They went above and beyond with regular updates and went above and beyond helping me get everything coordinated. I am so thankful I stumbled upon them. Amazing!!

Very helpful people there. My car's tailgate was stuck and they got it open in a heartbeat. I…read moredefinetely recommend it. Great service

This is a wonderful business. Scott, Dean and Mark treat you like family. We were in crisis mode,…read morein dire need of a new scooter and lift chair. Scott hooked up us and even personally delivered the lift chair the day we bought it. We are so grateful to have them in town.

My scooter broke while visiting from out of town. Mark was kind, knowledgeable and fixed it FAST!…read moreHighly recommend!