My brother was at Wynscape for a year. There aren't adequate words to say how pleased we were with…read morehis care and the facility as a whole. The place is so clean. They clean one corridor after another and when all 4 wings are done, they start all over. The staff is wonderful- warm, friendly, caring, skilled, kind and dedicated. Even staff who was not assigned to my brother that day would stop in to say hello or share a joke or talk about sports. Some even stopped by on their days off to check in on my brother. I would say that for many of them, this is not just a job, but a calling. The care they gave was gentle, compassionate, patient, tender, respectful. They work hard to preserve their patients' dignity. My brother knew he was loved, not only by our family, but also by his Wynscape family. I was impressed by the friendliness and helpfulness of everyone on the staff. They regularly stopped what they were doing to provide help and assistance. The rehab staff is also excellent - encouraging, professional, attentive. The food is very good and the staff went out of their way to make sure my brother ate. The staff not only attended to the needs of my brother but were also very attentive and responsive to our family. From entering the facility to the time one leaves, the warmth and caring provided are evident. If I ever need skilled or long term care, this is the place I would choose. I am so very grateful for the care they rendered to my brother in his last year.

They don't seem to have adequate staff fir the number of residents. Maybe they meet the state…read moreminimum guidelines, but the need more. Frequently residents call for help go unanswered for hours and the staff seems to change too often and some of the temp help seems completely untrained for requirements of elderly care.

i believe executive staff, could be a little kind and be more knowledgeable some have no clue…read more what's going on consierge is a blessing and how about sassy? executive staff does not have enough experience to do job accurately and no one ever wants to put their loved one in a memory care home . some staff are most are not the caregivers are gold

I am so happy with the new company. This place finally has solid leaders in place…read more And they are fabulous so far. If you have a family member here and have not met Brian or Anna yet, please meet them. They are very efficient and kind. And they put residents first, not just my Dad. The communication has improved immensely, which I was frustrated with in the past. I had thought about moving my Dad for various reasons. I now know he is in great hands and getting excellent care.

HarborChase communicates to its members that if one is to be in transition (dying), that one…read morerelative who is not a member of HarborChase is allowed to sleep at HarborChase one single night in order to spend time with the dying HarborChase member during their last moments of life. When my grandmother was in transition, she displayed the following symptoms which included an inability to eat, inability to move, inability to take medication, inability to speak, and inability to open her eyes. She was on her deathbed which was provided by Hospice. Somebody named Donna stated to me "Your grandmother is not in transition, and therefore you are not allowed to spend the night with your grandmother." At 2:20AM that very night, my grandmother passed away. HarborChase does not adhere to what they communicate to their members. This is a place of dishonesty.

I am a harpist that was hired by Harbor Chase to play for their residents for a Thanksgiving…read moredinner. There was difficulty with the contract and the person that hired me, however, upper management became involved and worked to resolve the issue. The staff was professional in resolving a challenging situation, which is much appreciated. The residents and community are inviting and welcoming, the food was fantastic, the space is lovely, and I was grateful to be able to add my music to the event.

I was in Park Place for rehabilitaion. I had an extremley good experience with the nurse Barbara…read moreMata. She gave me excellent care and advice with many tips on how to progress further once I returned home.

We had a family member that was in the long term care at Park Place and she received very good care…read morefrom the nurses to the aids who cared for her with such compassion. The hospice staff walked with us to the end and are very gifted at honoring and caring for people. We felt very cared for by everyone, thank you Park Place!

I have lived here for over 3 years and don't regret it for a minute! wonderful place, packed with…read moreall kinds of actives for a quality life.

Warning! Nursing home!! Dingy, old. My Dad was there for 6…read moredays for rehab, poor communication with Admissions Director and Social worker. He only got 2 therapy sessions in 6 days. Transferred him to The Springs today, what a difference already!

We were in need of a senior care provider for a family member. We found Senior Helpers of…read moreNaperville Southwest. What a great experience! The caregiver is incredibly skilled and helpful. The office staff are so kind and patient. If you need caregiver assistance for someone you love, give them a call 331-281-0728.

The Senior Helpers in Naperville provided short term services upon my discharge from two separate…read morehospitalizations. Initially, I was pleased with the women assigned to me. They were professional, polite and seemed willing to carryout tasks as requested. After the first visit, their demeanors and commitments to task were less appealing. I have a "no shoes in the house" policy. One worker came with crocs and no socks. I don't want someone walking on my carpets in their bare feet! Another worker spent too much time on her phone, repeatedly calling her husband, initially to wake him up (apparently after a day of "drinking with the boys"), to make sure he got up, and then to motivate him to head to work. If she would have made up the time I may have not had a problem with her behavior. Managing one's personal life should have been handled on her own time and not in my home.

My mother recently passed away in the memory care unit at Cedarhurst. She had resided there a…read morelittle over a year. I can't recommend this facility enough for the quality of the staff and cleanliness of the facility. We had experience with 3 other Naperville facilities and Cedarhurst was by far the best.

Christine Dunn and the various staff members at CEDARHURST have been extremely helpful with our…read moreparents during recent health issues they have had. It truly took "A VILLAGE" including the CEDARHURST staff and our family appreciates their care.

My mother was in the Heathcare Facility for just under 2 years. We…read more were so grateful for the loving care she received from the nurses, aides, volunteers and staff while she was there. The facility is very clean, the rooms are nice and roomy and we felt peace of mind that she was safe and well cared for which was priceless! She had Alzheimer's and was treated with care and respect. The staff was kind to the whole family and the volunteers treated us like family and were very dedicated to taking care of residents. We became very close to many of the staff and will be forever grateful to them. We visited multiple times/week and made a point of developing a relationship with staff and volunteers and letting them know how grateful we were and that we understood how hard they worked to care for residents. It's back breaking work, requires tireless patience and caring for patients that sometimes can be combative and even aggressive. Repeatedly, I would hear and see aides, nurses, and volunteers respond to this lovingly with understanding and patience. As we would acknowledge their efforts - like anyone - they appreciated that we recognized the commitment it takes to do this type of work and would respond "I love what I do." It showed! They put their heart, mind and body into their work. Letting them know that we appreciated them was easy for us and meant a lot to them. It goes a long way no matter what facility you place your loved one in. I can't recommend Tabor Hills enough. It gave us comfort and peace of mind during a very painful time in our family.

Horrible place to work, minimum of 36 patients per nurse, no help from management, it is not fair…read moreto patients or staff