This review is mainly for Diana M. of HRS…read more After my dad spent a week in the hospital, he was prescribed home health care. This was my first experience with home health care; my parents had worked with other firms before, but with my mom in another hospital, I went with the attending physician's advice and engaged HRS. Home health care assigns a team of professionals to the patient and caregiver to assess their needs. We were assigned a social worker, Tom, an OT, PT and nurse, Diana. The nurse does the initial intake and assessment, the OT determines whether there's a need for future visits and assesses the safety of the home. In our case, she suggested modifications (taking up rugs, etc.) and ordered some equipment. I really appreciated this part of the process since my dad was frail and living on his own for the better part of 3 months. The PTs worked more with my mom helping her build strength and mobility; getting her from a walker, to a rollator, to walking on her own. They attempted to improve my dad's mobility and alleviate some of his osteoarthritis pain. The social worker checked in mainly via phone to see how things were going and, for my mom, came out to do an eval. Diana, our nurse, was at our house weekly. She checked my dad's vitals and well-being to help ensure we could keep him from being re-admitted to the hospital. For my mom, she helped with wound care, ordered medical supplies and ensured her level of care was adequate. She always kept me in the loop and alerted me when there were concerns. My dad was very easygoing, so I'm sure Diana's job was probably pretty easy at least until my mom became her patient. By the time my mom was discharged from the hospital, Diana was a veteran member of our care team. The best words I can use to describe my mom's demeanor during her first months out of the hospital are: intense, impatient, and uncooperative. In case it wasn't clear, home health is not private nursing, nurses go from patient to patient, so it's rare they'll be there like clockwork. At times, my mom would call Diana and their office incessantly; no matter how much she screamed and ranted, they were always professional even when they had to call me for an assist. I worried Diana would hit her limit, but she put up with my mom like a champ, eventually finding a way to connect with her. I never envisioned having two critically ill parents at the same, I don't know how we would've gotten by without the help of places like HRS.

I worked for HRS for 5 years and it was an OK experience. The issue was having a stable amount of…read morepatients to work with. Some of the patients HRS gets are oftentimes not used to being cared for by CNAs who are minorities. I've experienced racism working at HRS and I've even had patients to lie on me for stuff I didn't do. Some of the work assignments aren't that great and staffing will keep under wraps a patient's true colors. HRS tend to deal with a lot of high end clients who are super picky. Which makes working impossible because you're forced to take other jobs to make up for hours lost because there's not enough work coming through. They also expect you to drive to really far for some work assignments. I voluntarily resigned in early 2019 because I haven't been working in three months as a result of not having any available patients. Pay was decent but if you're working with high end patients they can afford to pay their CNAs a living wage.

Such a well kept establishment. We care health helps make each day a little easier, they treat you…read morelike family. Simply great client care.

From the owner: We Care Health Services: Your Trusted Partner in Home Health Care…read moreWelcome to We Care Health Services, where your well-being is our top priority. Based in the heart of Oakbrook Terrace, IL, we are dedicated to providing exceptional home health care services tailored to meet the unique needs of each client. Why Choose We Care Health Services? Personalized Care: Owner and operator Tyra leads our team with a commitment to ensuring the safety and happiness of clients of all ages. Whether you need daily visits or 24-hour care, we are here to support you every step of the way. Comprehensive Services: From companionship to specialized medical care, our services are designed to enhance the quality of life for you or your loved ones. Experienced Professionals: Our compassionate and skilled caregivers are trained to provide the highest standard of care, ensuring peace of mind for families and clients alike. Community-Focused: As a locally owned business, we understand the importance of community and strive to build lasting relationships with our clients and their families. Our Promise At We Care Health Services, we believe in treating every client with dignity, respect, and compassion. Let us be your trusted partner in health care, providing the support you need to live comfortably and confidently at home. Contact us today to learn more about how we can assist you or your loved ones. Because at We Care Health Services, we truly care.

Outstanding customer service and management! Quick response times, quality care and professionalism.read more

Both the owner and Home Nurse Cherrie are amazing and helpful. My mother was discharged from…read morehospital under home care arrangement and Cherrie made sure that my mother gets the best possible treatment. Cherrie goes over and beyond her duties to make sure that the patient is comfortable, very punctual of time and always keeps us updated with the test results. Highly recommended

It's better it's getting better everyday I'm there it takes time to get to know the co and the…read moresupervisors they are all very nice once you talk to them a few times .

WATCH YOUR VALUABLES....Had them come in to help my parents, was awesome, they help with light…read morecleaning and organizing top of the dresser, bathrooms and kitchen. until I've noticed that money and jewelry was missing. Called and talked to them about it and to see if they saw it or moved it to a different location, the lady on the phone yelled at me and blamed my Family doing it.so pissed off and upset, just wanted to know if she saw the jewelry..NEVER AGAIN ..

stay far far away!!! heed my warning... seniors find other hospices who care about getting you back…read moreto your independence. regardless if you are ready to for your life to be terminated, they are inclined to get you there as quickly as possible. kindness? they take away all your meds, even if you ask for them. they say you don"t need them. of course you don't need any meds, if they plan on killing you earlier than necessary. they ensure you being a client by doing this. a senior without their meds is a senior in decline. don"t let them!!! go live a full life. they are not into part time rehabilitation. they are yours until you are no longer alive. after i have seen what this company does, i would never recommend them to my friends or my enemys. they literally are riding the line of legal senior abuse. it is horrible. do not trust, do not trust.

Dedicated staff. Fast turn around time. Outstanding outcomes. Based in Lombard with long…read morestanding history of personalized home health, hospice and private duty care.

I want to extend thanks to the team at Home Helpers for being there for our family during an…read moreincredibly challenging period. Navigating a new stage of my mother's care was a path we weren't prepared for, and the guidance we received was invaluable. Brian, Ellen, and Tracey were amazing and truly walked us through the process. They helped us understand a level of care we weren't even aware of, providing much-needed clarity when we felt lost. We are grateful for a couple of the specific caregivers who were so caring. Their dedication and consistency provided us with such relief. Knowing that this team is available if we ever need them again brings us a lot of comfort. If you are looking for a team that will guide you through the complexities of home care, Home Helpers is a wonderful option.

Mike and Mary of Home Helpers provided excellent care for my Mom after her stroke. Mary arranged a…read morewonederful woman to come to my Mom's house the day after Mom returned home from the nursing home/rehab. At first she needed twice daily visits and as she improved Mary was very flexible in reducing the care as needed. Mike was very helpful in working with her long term care insurance provider. We also took great comfort in the emergecy response system they installed in her home. I highly recommend Home Helpers. Diane S.