I have been a patient of Smileboston for 10+ years and I could not be happier. All of the staff,…read moreespecially Andrew, Kiosa, Becky, and Dr. Spitz are extremely kind, knowledgeable, and helpful. I always leave with an understanding of the services I received and the health of my mouth. I highly recommend!

Hello, I found Smile Boston ten + years ago…read more Smile Boston is by far the best dental care team I have ever had. Becky my Hygienist is amazing!! Her skills are impeccable. Always a peaceful experience with Becky. So grateful for Becky. Tony

Had a great first visit, but after that things went downhill due to repeated administrative errors…read more I have dental anxiety (flagged in my chart), so unexpected changes and confusion are especially stressful. I scheduled fillings specifically around insurance coverage, but when I arrived I was booked for a completely different procedure that my dentist had never explained to me. I then received appointment reminders for visits I never scheduled, and when I called they admitted it was a mistake. I was also told I owed a balance that I had already paid in full (my insurance reimburses me after the fact), and the office could not clearly explain why the charge appeared or why they told me I had already paid. I was then told that they forgot to submit my claim to my insurance. My hygienists were great, but I don't recommend this office if you have anxiety or don't have time to constantly correct scheduling/billing issues yourself.

Always a stress free environment from walking in to getting into the chair to leaving. Everyone's…read moreso friendly and Dr. extremely informative and take the time to explain and go over all. Beyond worth my trip out of state to come back and get treated with Brookline Progressive Dental Team.

Dr Chen Luhao is best dentist I have ever met. He takes pride in his work and really truly cares…read moreabout the patients. Lucky to have him in Brookline. I did the cavity surgery and other severe treatments. He is so nice!!!!!!!!!!

Wonderful in every way. Skilled, down to earth, sense of humor. Answers every question, takes his…read moretime, sees you in an emergency. Does not push expensive alternatives. Highly recommend him!

A periodontist and an oral surgeon. Caring and friendly…read more These two Drs are married. The family team was just what I needed. I went to them for deep cleaning, a barbaric procedure I had done once thirty years ago. (And vowed never to repeat) After several promising, but ineffective consultations with each of them, we finally agreed on a full mouth procedure under IV sedation . Uncommon? Hard to coordinate? Added expense ? Impeccable! Just what I needed for a pain free procedure. And no postoperative pain . A perfect 10!

Well run office. Very experienced and personable practice. Highly recommended. Need I say more?read more

For my first appointment, I was given a hygienist that was going to dental school to become a…read moredentist. Also, I asked for my dental records to be transferred to another office and they emailed them without any password protection - a HIPPA violation! My wife requested a certain dentist at her visit and at the day of the visit, he was not scheduled to be in the office that day.

TL;DR: Go elsewhere, if possible…read more Went here for a couple years as my first dentist in Boston. Was fine for most of it (routine cleanings, a filling). Front office was kind, my first hygienist was nice. My dentist and hygienist were changed on me without notice, and neither of them introduced themselves to me (I still don't know what the dentist looks like or what his name is). Further, the new hygienist used a tool during a routine cleaning that broke off a piece of my tooth. He asked if "that crack [has] always been there", to which I replied "no." Come to find that I require a crown. In my back and forth with the office over this, I find that the hygienist had written in his notes that I came in with the crack. His notes state that I said "I think one of my teeth broke", which is patently false. When confronted with this, the dentist refused to believe me or cover any part of the now required procedure. More than the confusion over the cause of the crack in my tooth, it really worried me that the dental notes written at this place don't align with reality: that's scary, as they aren't things I review at every routine cleaning. Icing on the cake: I asked for my dental records to move on to a new dentist, and they sent me the dental notes for a different patient, casually violating HIPAA. Go at your own risk.

More professional. They seemed overwhelmed. Appointments confused and there are push back from Dr…read moreSam. Get it together

I've been going to this office for years and both past and current dental work as been first-rate…read more Along with Novocain, the friendly staff helps dull the pain.

This is a wonderful group. They have highly skilled dentists and dental specialists , along with…read moredental assistants and technicians to deal with every kind of dental problem. I have seen them for years, and they have been always helpful, and completely trustworthy. I recommend them without reservation.

Kevin Kwon, DMD - My wife after oral surgery required urgent follow-up as the surgeon was out of…read morethe country during the holiday season. This was a Saturday when most offices were closed. Dr. Kwon carved out time to see her even though she was not his patient. With great skill and compassion, Dr. Kwon calmed my wife down, took the necessary steps to steps to ensure her healing was without serious complications that required treatment, and proceeded to check in on her through texts and calls over the next several days and weeks. I highly recommend Dr. Kwon for his skill, attention to detail, and most of all for the compassion he has for his patients. Brookline Dental Center is lucky to have him as part of their staff. BTW-My wife is a nurse and I am a physician. We appreciate the importance of trust between a caregiver and a patient, that the caregiver will do their best to help a patient get well. Dr. Kwon excels at the most important aspect of healthcare, building and maintaining that trust.

This week, Karine provided excellent service cleaning my teeth--manually (since a dentist had found…read moreplaque building in some gum pockets), which takes longer than ultrasound, but she made no complaint about the additional time required. She also recommended for my teeth **waxed nylon floss** because it is tough enough to not shred on my dental work, and she gave me a sample to try out at home. Karine and Dr Han were wonderfully attentive to answering all my questions--even suggesting as a gift for my niece and nephew (who I fear will run into big problems with their teeth in years to come, if they don't practice better dental hygiene: one still in college already has suffered a root canal) the third edition of "Case Studies In Dental Hygiene" (3rd Edition) by Evelyn M. Thomson, which Dr Han mentioned is as interesting/riveting as a mystery novel, offering clues that the reader has to interpret/diagnose...or else it was suggested that I could give my niece and nephew electric toothbrushes. I was especially relieved to learn that some tooth roots I had worried about are still ok--no root canal needed--despite some sensitivity to temperature that apparently is due to gum recession. In fact, the Colgate toothpaste for Sensitive teeth that Karine suggested I try has been working great: I felt no sensitivity to cold at Sahara when my teeth were specifically checked for sensitivity in a recent visit--and Sahara Dental very kindly did not charge me for that consultation. I also had the pleasure of using Sahara's restroom to brush my teeth before my appointment--right after the restroom had been cleaned: I have never seen a restroom so sparklingly BRIGHT!! My expectations for restroom cleanliness may be spoiled for life now that Sahara has raised the bar so much! I was totally surprised and delighted by all Sahara Dental's wonderful services this whole past month. Thank you again, Sahara Dental staff!

Only found this out several years after my appointment, but they attempted to bill both myself and…read moremy insurance company multiple times for the same procedure.

A good dentist is someone who is knowledgeable, skilled, and compassionate. This office provides…read moretheir patients with high-quality dental care in a comfortable and welcoming environment. They are up-to-date on the latest dental techniques and technologies. The three various dentists here were able to understand and empathize with my given fears and concerns. They were patient and gentle, and took the time to explain all procedures as they answered number of questions I had. They explained complex dental concepts in a way that were easy to understand, and listened to their patient's opinions. I felt at comfortable and at ease. I additionally appreciate the time they allocate to explaining how to prevent dental problems, providing their patients with the tools and resources they need to maintain good oral health. If you are looking for a good dentist, look no further.

I have spent months trying to get help getting reimbursed for dental procedures performed at this…read moreorganization. Constant turnover in the business office and being lied to by people in the business office has left me with hundreds of dollars in unreimbursed claims.

These people canceled my appointment on me three times. They're very unprofessional. I told them…read morewhat I wanted to do in my new patient forms and they just can't reschedule my appointment. I even took the day off of work. Do not go to this dentist. They unprofessional unorganized they need to fire the scheduler.

They were on the list for my insurance. I gave them all information five months ago, including…read moretransfer of Old records. Got to my visit yesterday and they had no records of me... Oops, they found them after I had completed them again. Then they tell me my insurance is not good. Very, very bad experience.