I knew this was the place I wanted to be once I met Hannah from the front office. She was such an…read moreamazing help to myself and my husband. She let me see multiple units in addition to providing extra storage options for us and our growing family. She also gave me a rundown of the area and tips to help us live comfortably in the area. She is very patient and detail oriented to our complex search and wanted to make sure I recommend you give her a call if your looking for a nice clean apartment in Chicopee. Don't forget the heat and hot water is free here! That helps out tremendously around this time of year!

Went for a viewing this place has best apartments I've seen in massread more

Deep potholes at Entrance to community! Can do severe damage to cars! 10-12 inches deep…read more Irresponsible to let these get this deep! Why are residents allowing this? There is no warming by way od signs, hazard cones etc! Both holes line up perfectly with both front wheels!!!!! BEWARE

This is the best neighborhood around. Is a place where a young professional will feel comfortable…read more Close to North Hampton, Mt Tom and not far from Springfield. Apartments are very nice and well kept. Worth the price.

I have lived here for the last 9 months and have been nothing but extremely pleased with the way…read morethis property is managed. As an example, today they replaced my entire shower valve assembly due to water temperature fluctuations. They did this not just for me but for the entire property! I'm not used to that treatment at a complex. But here at Ashley Arms the tenants really do come first! I know that's hard to believe and I'd be the first to admit that. This is a quality property, people. If your looking for a great, safe place to live please give them a call.

From the owner: The staff of Ashley Arms Apartments takes pride in our excellent customer service, beautiful…read moregrounds and the carefree living our residents enjoy. Our newest addition to the property is our photovoltaic array with 520 solar panels on our roofs.

I've lived in the main building for over a year. Really, it's an awesome place, especially for the…read morearea. These apartments are in a renovated historic building: the Ames Manufacturing building. Ames is primarily known for making swords during the Civil War. The exterior is original, and very well maintained. The interior features the massive wood beams. Location: The building is situated between the Chicopee River and the Canal (even with it's own walk along the canal.) It's centrally located to downtown Chicopee with good restaurants within a short walking distance. Often there are people fishing in the river (does not affect us but is cool to see). The Chicopee Canal Walk is across from the building and extends past the canal onto an easy walking trail alongside the Chicopee River. Four miles round-trip. The area is very safe. Amenities: Laundry facilities are on every floor and priced decently for coin-fed machines. The "gym" is very small. The only thing worth using in my opinion is the treadmills. It's also kept clean. There are two elevators. Also provided aregrocery carts which are very helpful after shopping, for taking recycling out, and for moving small things in. Garbage chutes on each floor drop to a trash compactor making disposal easy. Window air conditioners are provided free of charge for each apartment and must be installed by maintenance because of the historic regulations. If the unit breaks, maintenance either repairs or replaces the unit. (I just got a brand new one!) The leasing manager and maintenance staff are very friendly and helpful. Any issues are promptly handled and done right the first time. There's notices placed for any planned outages or services affecting tenants. The parking lot is plowed frequently during snow storms and the landscaping is well-kept. There is no waiting list for available apartments; it's all in the timing. The other tenants are friendly, say hello, hold doors and elevators. I've not met a single rude person yet. Some have been here for many years. Cons: Because of the historic aspect, there is only one door in and out of the apartment, into an interior hallway. Very pretty but somewhat reminds me of an upper scale extended stay hotel. There is no individual patio or porch so no grilling or outdoor plants. And because of the design, very few apartments can get much airflow as the windows (massive size) are all located on the same side. Another con is temporary but for the next 2 1/2 years so I must mention it. Currently one of the two ways to get into the parking lot is closed; it is the quickest on/off the highway. This is due to construction to rebuilt the Davitt Bridge across the Chicopee River. So for now all traffic must go through downtown. That can be adjusted to. However, depending on where the apartment is, construction noise begins, often quite loudly, at 7 AM sharp. The good thing about it is that there's no traffic worry upon exiting the parking lot as this is the only business/residence that needs access to the road.

This is the worst place you can possibly live in. The day I move will be the happiest day of my…read morelife. Management and maintenance are as useless as they come. The grounds are filthy. They do not vacuum or clean the hallways. I wash my windows all the time but it never shows as the outside of the windows are dirty. I do not know why they do not hire a company to wash windows like other buildings do. I keep my apartment clean but I am embarrassed to have people visit as the grounds are not kept up. Trash is all over, not only around the dumpsters but everywhere on the property. ​I would not want my worst enemy living here. Many times I know people, whether friends or acquaintances how it is living here. I tell them it is the worst and they DO NOT want to move here. They need to find a place that is beautiful and people are caring as you will not find that here. I got sick not long ago in the hallway. When I got to the ER they were wondering what was on me. It was from the rugs in the hall. If they are not going to even take care of the rugs then rip them up. WORST MISTAKE I MADE WAS MOVING HERE! NEVER AGAIN!!

This is the best place to live! Nicole, the property manager is awesome. It's in a very convenient…read morelocation. The neighborhood and neighbor's are awesome. The place is outstanding. I love it here. This is the place to live.

This is what I've been looking for. I searched for apartments for quite a while. I wasn't in any…read morerush to move, so I wanted to be sure I didn't settle. After coming here, I knew my search was over. The staff is incredibly friendly & helpful, and the apartment is perfect for me. I'm actually not ashamed to have people come over. Two thumbs up in my book!

I have been a model tenant at Chicopee Village since 1997 and have kept my apartment in pristine…read morecondition, out of all the years I have lived here the only management company that cared a little was WINN Management. After the place was sold things went downhill. Gone are the days of a competent maintenance staff and management that actually values and listens to the tenants that have tried to make Chicopee Village a good community, instead we have management that couldn't care less about tenant issues. The number one objective is to collect rent on time and make sure cars have a sticker to be in the parking lot, everything else is up in the air and they simply don't care. In the 20 years going on 21 I have lived here they have done very little to my apartment. My unit has never been painted, the hardwood floors are dull and lackluster after 20+ years, the cheap cabinets are peeling and the shelves held up by empty spaghetti jars and will buckle any day now, they refuse to swap the ancient energy hogging Air conditioners unless they stop working or you move out leading to high electric bills, The apartments are not insulated and in the winter heat escapes as soon as the blower turns off. The appliances in my unit while working have 20+ years of wear and tear on them and thus my refrigerator door is rusted on the bottom corner, The stove looks somewhat decent because I scrub it down but the oven drawer is heavily corroded, burners turn on when they want, The oven light bursted 13 years ago and has never been replaced, The clock is faded, the knobs have faded, The range hood above is all chipped and worn and a nice patina of yellow after so many years filtering food vapors. The walls are paper thin so expect to hear everything your neighbors and their kids do just like they were in your apartment. I requested grab bars after a slipped disk surgery and was told by management they could not be approved and weren't necessary, The trash piles up all the time and they expect you to take it back home or charge you a fee if you leave it outside the 1 dumpster for 300 units ( I was charged $50 for leaving 1 bag outside ($100 now) after my surgery which they knew I had because the area was overflowed and I couldn't get to the compactor door. They don't keep up with pest control only calling in someone when you report an issue and if they feel like it they will send someone, The office staff has a huge turnaround rate so expect a new disgruntled face every month when you bring in the rent. I pray I can leave this place soon since I feel I am not valued at all here, You would think that if they have someone that has lived here so long with a good tenant record and they see I love to take care of my unit that they would bend over backwards to accommodate a simple request such as a new stove or offer to fix my unit after 20+ years but I won't hold my breath.