Quality is the best I have been to. I trust what they do.......not having to worry about the…read moreoutcome allows you to relax on each and every visit.

The receptionist, the dental assistant, and the appointment scheduler were friendly and efficient…read more The periodontist is extremely skilled, friendly, and supportive. I'm quite happy my dentist recommended this office for my dental implants.

I don't think I could ever have another dentist besides Dr. Johnson (Of course I will eventually,…read morebut that will be a very sad day.) I have been using him nearly my entire life and I have always felt completely comfortable coming in for check ups. Even after not seeing him for a few years, he still knows what's going on with me and my family (My mother is also a patient of his.) He's made three retainers for me that have completely improved my teeth, and is honest and professional with his work. While going to the dentist isn't particularly something I enjoy doing, I am always put to ease with his warm welcome and friendliness.

I booked an appointment for my son. My husband took him in and did not have a positive experience…read more When they arrived, they were not greeted. My husband spoke and the women at the desk barely responded. They also failed to acknowledge my child, and did not ask why they were there or what type of appointment they were coming in for. My husband filled my son's name on a sign in sheet. One of the ladies highlighted his name in green, but did not explain a weight time, ask if paper was previously filled, or any of the normal walkthrough for a first appointment. What amplified this was that a man came in behind them and the women in the front not only spoke, but was kind and friendly. Assign insult to injury, a little girl was leaving her appointment and they went out their way to speak and hold a conversation with her and her parent. I understand the state of the country has some people operating out of bias, but it's unfortunate to see that in a professional space that is in a community. Even more that my child felt overlooked and unwelcome when he's treated kindly at his previous dental office. If you can't be kind and polite to everyone, you shouldn't be servicing them.

Scheduled an appointment for my son 4 months in advance and they apparently did not update the…read morephone number in the system after doing so for the second appointment I scheduled that day. Because they couldn't be bothered to look at the phone number on my account and couldn't get thru to me, they gave his appointment to someone else. We didn't find this out until after we drove over 30 minutes to get there. Dr. Coleman is awesome but his office staff SUCKS. We will unfortunately be transferring all of our family's care to a new office because of their unprofessional behavior.

I just can't say enough about Dr Coleman. I used to live in Shelbyville and now live in Minnesota…read more I still have my dental work done by Dr Coleman.

I am a new patient here. I have been to the office twice in the past couple of weeks. The first…read moretime was for a cleaning and to check on a sensitive tooth. Turns out a filling had come loose and needed to be replaced, so I went back to get the filling replaced. The experience of contacting them, making an appointment, getting the insurance figured out and completing all the paperwork digitally was very smooth. The staff were all very polite and helpful. They seemed to go out of their way to accommodate my schedule when I was scheduling appointments as well. A couple of nights a week they stay open till 7 o'clock for those of us that need to come after work. I super appreciate this. Overall I felt like they offered high-quality care that was very professional. I would definitely recommend.

I just switched to Hewlett dentistry and I couldn't be happier. It was a great experience from…read morestart to finish. The front desk staff were warm, helpful, and welcoming. My hygienist Katelyn was excellent in her skills and so kind and friendly. My teeth felt so great after my cleaning. Dr. Hewlett (the son) was so warm and welcoming as well. I will definitely be coming here from now on. Also, the music over the intercom was fun to listen to.

The title for this dentistry should be Baumann, Johnson and Johnson. In fact, I have been coming to…read morethis dentist ever since I was a toddler, and I have no idea who Donald Baumann is. Anywhoo, this is such a great place, honestly. Like many people, I am not a fan of going to the doctor/dentist. However, I always feel relieved coming here because they treat me like family. Both Johnsons, the dentist techs, and receptionists seem to know their patients like the back of their hand. Even though I haven't been there in over two years, they still know where I work and go to school. I just find that very nice. The only thing that's unfortunate is that it is in the middle of a rough area of Shively. Technically, this is a children's dentist. Since it is also titled a "family dentist" they do allow older patients, but most of them will be kids. I do feel a little silly about that, but the great service I receive makes me want to stay. Dr. Johnson is my primary dentist (his daughter is the other Johnson,) and he is the sweetest man I have ever met in my life. He is very knowledgeable about teeth and always has a big smile on his face. I would highly recommend this dentist to anyone with children.

The whole team at this office is first-rate. My daughter was a patient of Dr. Johnson's (wonderful…read moreman!) throughout childhood, and now sees Dr. Baumann (as I and my husband do). Both dentists are highly experienced and very honest (they won't try to talk you into any unnecessary dental work!). And Amy, Dr. Baumann's hygienist, is absolutely SUPER. Everyone here is friendly and professional, including the office staff. Highly recommended!!

My family of 4 have been patients at Triple Crown for several years. We've been able to schedule…read moreappointments easily online and have rarely had an issue with billing. During tooth emergencies, we've been seen quickly. The team has also communicated well with us about our kids oral health and referred us to surgeons and orthodontists as needed. If you're looking for a dentist and are near this office, I recommend visiting here.

Dr. Mary Shields (Nunnally) presents an image of success -- from apparently needing financial help…read morefrom her parents to start her business to now operating multiple lucrative ventures alongside her dentist spouse, including cosmetic injectables training, WinDM training, Louisville Center for Excellence, implants -- lending to what appears to be a very affluent lifestyle affording a sprawling $2.5M home. Unfortunately, that success does not seem to translate into ethical or compassionate patient care. My experience was marked by what felt like deceptive billing practices, including not being clearly informed that the office was out-of-network with my insurance until after treatment costs became an issue, and a disputed balance of $479.20 turned into collections despite their own failure to file it with the correct insurance company after being informed of their error more than once -- AND after a written dispute was filed. In fact, when written concerns were raised about the quality of the work and the billing issues, the response I received was deflective, dismissive, and condescending rather than professional or solution-oriented. We had services that were not performed to proper standards and necessitated multiple visits but were still never resolved - leaving painful and sensitive teeth that had to be treated elsewhere. She never reached out and never apologized for the substandard care or inconvenience. "Their efforts" consisted of making excuses and minimizing the issues followed by a dismissal letter sent certified mail. It was an unprofessional, shallow response to legitimate concerns -- much like you can see in her response to other poor reviews for Triple Crown Dentistry. The office culture also came across as highly image-focused -- giving the impression that appearance matters more than patient comfort or transparency. (Just visit the FB page) Overall, the experience left me feeling misled, undervalued, and deeply disappointed by a practice that appears far more invested in luxury branding and profit margins than quality services, patient trust, and accountability. The dental work was substandard, dissatisfactory, and rushed -- she's obviously stretched too thin to prioritize quality patient care and responds to legitimate concerns defensively rather than constructively. The over billing practices also raise concerns -- as another online reviewer indicated -- charges were significantly higher than standard for several services, seemingly at the patient's expense. I imagine it lends to the lavish lifestyle. Save yourself the money, frustration, and unnecessary headaches by going elsewhere.

When I first saw Doctor Pape I foresaw dentures in my near future but with her expertise and deep…read morecleanings I immediately saw improvement. This process began about 5 years ago and I am very happy with the results. During Covid, Doctor Pape continued servicing her patients even though her staff was very limited. I highly recommend this provider.

Love this doc. She has a great sense of humor (the whole office staff does as well). It's a…read moremedium-dry humor. I always feel like I'm a guest on a funny talk show (other than the fact, of course, that there are medical procedures weighing in like a heavy cloud!). Oh yeah... the doc is great at what she does (that's kinda important). It may be that I've been blessed with a high tolerance for pain, but after a few medical procedures to justify a well seasoned relationship, I have determined that I have had paper cuts give me more pain than what I've experienced in her office. Kudos.

Well Dr. Mater has now retired & the practice has moved over to Dr. Thornton. I wish Doctor Mater a…read morehappy retirement and he left this dentistry in very good hands. Dr. Thornton does great work & is more qualified to do detailed work like tooth extraction, crowns, bone graphs, etc. Sometimes Dr. Mater would send me to see specialists but now this is all in house. Also, this new practice really did update all of the equipment and I believe that Dr. Thornton will provide excellent service for many years to come.

I felt very welcomed at Bruce A. Mater, DDC, LLC. I had a minor problem and needed check up as well…read moreso had been looking for a dentist. My gynecologist recommended this place. After making an appointment, they sent me documents that I needed to fill out before the treatment which saves time so I liked the system. On the appointment day, everything went very smooth and everyone there were so nice. Dr Mater explained very well and makes me feel don't mind going to the dentist!