I came to Dr. Hayes office some years ago looking to get a consultation for gum care. She was…read moreexcellent and informative, but I was not ready to commit to the procedure at the time and did not go through with it. That was my mistake at the time. Fast forward to last year, I was finishing up my Invisalign treats and sought out another consultation. Again, she was fantastic. Informative and detailed and gave me my options to proceed. It is not very often that I find a doctor will suggest waiting on a treatment, but she gave me good guidance to wait until my teeth had settled with my retainers for a while. So fast forward ANOTHER year. I scheduled another appointment and got a final consultation with lots of guidance on how to proceed with either a pinhole procedure or gum graft, taking my post Invisalign treatment into careful consideration. I opted for the pinhole procedure and currently in post-op healing which has been so incredibly easy and painless. I cannot recommend this office and Dr. Hayes enough. Dr. Hayes has been nothing but consistent over the past years as I sought consultations and committed to the treatment. Her evaluation and guidance over everything was very personalized to me and I appreciate all of her knowledge and guidance during my healing process.

I went to this office to get an estimate for a gum graph that my dentist said I needed. After…read morerushing me in and making me feel very uncomfortable. I found out after the fact that they do not take insurance when I was told they do. With that being said. I have been charged 72.00 for that day which I thought was just getting an estimate. They should have been more up front with me in the beginning about that day. Now they want to turn me over to a collection agency. I do mot recommend them at all!!

Simply the best. He is an artist. Thanks again for the excellent care and patience. Wish I would…read morehave got procedure years ago, but worth the wait for excellence.

They really care about their patients. My 12 year old was really nervous but the nurse talked…read moremovies with her and calmed her nerves immediately. The procedure was fast, the dr came and spoke with me and the same nurse helped me get my daughter into the car and was so sweet. The dr even followed up that same day to check on her. We will always recommend them and be back if we ever need anything else!

I went yesterday to have my teeth removed it's a health hazard my teeth need to be removed I was so…read morenervous and the oral surgeon there refused to do my procedure and said I have to go to the hospital I am so upset I drive three hours been waiting so long for this.

Always took care of my teeth. To my surprise I was given an estimate of over $6000 to fix my gums…read moreand teeth. Something didn't seem right. Got a second opinion, they disagreed and only a deeper cleaning was needed. Always get that second opinion!

I came in at my appointment on time, in fact even 10 minutes early because I had left my paperwork…read moreat home. The front desk was so nasty. Thank you Holly for not helping me out. Turns out if you do not get there 20 minutes early they will refuse to see you. Do not waste your breath or energy on them. I drove 45 minutes out there just for them to refuse me... I am extremely disheartened because I was hoping to finally see the light at the end of the tunnel for me. But again, Holly, If you are so miserable where you are at leave and stop projecting that onto others.

I have such anxiety over going to the dentist that I've had a hard time finding a dentist that I…read morelike. I've been coming here for a few years now and I have nothing bad to say. I recommend them any chance I get. The staff is so friendly and welcoming. I appreciate that I'm able to make all my appointments for the year at once, which makes it easier to schedule. The later appointment times also work well with my job. I also like that the ladies in front will break down my total cost for the year so I'm never shocked by a payment. I wouldn't say I look forward to the dentist now but I definitely have a bit less anxiety about getting my teeth cleaned.

I just wanted to write another glowing review for Dr Tinsley and his team. Everyone in this office…read moreis warm and welcoming and goes above and beyond in all they do. Their expertise, care and customer service is always the best from the moment you walk in to the office. I can't say enough about them. And as an older person who has seen many dentists and practices in several cities over the years I can truly say this office rates the highest. I highly recommend!

Dr Dowden has retired but Dr Houston has taken over. Though I miss Dr Dowden a lot-he was so sweet…read moreand called me every time I had a privy done to check on me-I do like Dr Houston. Very down to earth and nice. Always on time.

From the owner: Call Dr. Lewis E. Dowden today to schedule an appointment. With over 30 years of experience in the…read morefield, you can trust us to provide the personal, quality implant and periodontal services you deserve.

I cannot bestow enough praise on Dr. Sara Cummins and her staff. Since coming to Louisville 3 1/2…read moreyears ago and they have always taken great care of me. Their new location isn't far from the Prospect Family Dental location, and is very nicely decorated in neutral tones. Dr. Cummins and her staff will always, always get five-star, A+ reviews from me. The staff is friendly, the new office is gorgeous, and the atmosphere is quite relaxing. Her dental care is the best I've ever had. EVER HAD. Chaney (my hygienist) is just awesome. She's friendly and conversative and a true professional in what she does, making sure I'm comfortable for my cleaning and she knows how to carry on a conversation, even with dental instruments in my mouth. I know I tend to hype Dr. Cummins and her staff up, but a) I'm one of those people that loves going to the dentist and 2) Of all the dentists I've ever been to, her practice has always made me feel welcome and comfortable. I believe her entire operation, from the design of the office to the staff she employs, is done for the customer and to promote comfort and confidence. A+

Filling replacement appointment May 28 at 2 PM. They did not call me back until 230. A one hour…read morefilling replacement appointment 2 1/2 hours. Sara touched me for 1/2 hour out of the 2 1/2 total. People worked on I didn't know their credentials yet alone their name. They spilled cement between my teeth, which took forever to get out. here for 20 years and I've never been so disappointed. Plus in addition to the the office provides, the filling replacement $600. Every other experience has been perfect. This was a disaster!

Great surgical experience, that's why it's not 1 star. They billed my medical insurance and claim…read morethat I owe over $1,000. What they DIDN'T put on the bill was that they billed my dental insurance as well, but didn't bother putting that on the bill. Funny enough, my dental insurance paid almost...wait for it... $1,000. Going to call them and attempt to get this sorted out. But, it sure smells like FRAUD to me.

The staff here was amazing, I love the communication between client and staff, they were so clear…read morewith me about what was happening to me during my procedure and after.