Fantastic used car buying experience, they were very helpful on financing and helping me to get a…read moregreat deal, I'd highly recommend!

The best used car buying experience I have ever . Ahmed and David could not be better! Very…read moreinformative , not high pressure, but very helpful and available. I bought from out of state. It was a great vehicle but a few questionable items turned up on the mechanical inspection( which I recommend you never buy without) and David agreed to fix all. They even assisted in getting my carrier chosen to deliver and wanted to be sure I did not overpay. How satisfying to find a really reliable group of car dealers!

These are untrustworthy people.} I paid the asking price for a car plus a $400 "dealer fee" and…read morereceived a firm promise from AJ that it would be detailed before pickup four days later.} When I arrived to pick up the car, it had not even been washed. Omar, the owner, was dealing with two other customers, and another customer was waiting for Adian for paperwork, so I said I'd be back. I suspect Carmart is perpetually understaffed.} When I returned and pointed out the dirty windows, filthy climate controls, fingerprints on the woodwork, roughness in the paint, and more, Omar offered to wipe the controls. When I declined and again requested the promised detail, he began cursing, insisting the car did not need detailing even though his brother AJ had promised it.} Omar's next move was to start calling the police before even asking me to leave.} Listening to him, I knew the obscene speech was well practiced and that he had treated many like this before. Look carefully at the dates on the reviews. These are bad folks.

They want over $21,000 for a Lexus that has nearly 80k miles AND frame damage/salvage title. Nope.read more

as far as buying a car and delivery it all went extremely smooth with no issues. however I changed…read morevehicles during the approval process on a vehicle with zero delivery fee but they still attempted to collect the delivery fee on the first car I chose. other than that everything was great, the associates were professional.

Vehicle is damaged more than reported. I now have to go through a long painful process since parts…read moredidn't start falling off and peeling from a new truck with 3300 miles after seven days. Contacting the attorney general and a lawyer.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

PLEASE READ. This dealership sells exclusively broken vehicles that have been "repaired" by them…read more Their sales associate Moe admitted to me that they are not a certified auto mechanic shop so they ought to stop claiming to be one. Bought a 2018 Forester from this group and within one week it was leaking oil from the CAM shafts, the battery died, the replaced hood shifted about an inch and it was burning coolant severely. Subaru quoted me 4.5K because the issue was blown head gaskets and battery replacement. I took it back to Denver Motors and they told me they "fixed" the gaskets but could not provide receipts of parts or show any proof of work done. This is when Moe admitted to not being a certified auto shop. The problem persisted obviously and Moe and the owners refused to take my call or reimburse me for the battery that I had to pay for. The car was STILL UNDER their measly 1K mile warranty and they were refusing to help. I was promised a simple phone call about a dozen times and never received it. They were rude, condescending, snake-like and an overall terrible business to work with. Please be cautious when considering buying from this group. Eventually, I ended up giving the broken Subaru to Toyota because the cost to fix the vehicle was going to be so high.

When I first pulled up to this dealership I definitely had some questions, Alex the manager was so…read morefun to deal with and made my car buying experience enjoyable for once in the past 5 years. They have good honest workers and they are very honest about all their vehicles. Highly recommend these guys as we are in a time where used car sales are wild. They are fairly priced with top notch quality service and they are willing to do whatever it takes to make the customer happy.

Always fair, reasonable, and transparent whenever we bring car in for service, or just have general…read morequestions.

Staff was quick, honest and kind! I really appreciated their service. My battery needed to be…read morereplaced and they got it done same day!

About three weeks after purchasing the truck, and with only about 700 miles of driving, we…read moreexperienced a serious battery connection problem while towing our camper on Father's Day weekend. The issue caused significant damage and could have become a much larger safety concern. It was an incredibly frustrating experience, and while there may be differing opinions about whether something like this could have been identified during the Blue Certified inspection, I appreciate that Freeway Ford took the time to review everything carefully and hear our concerns. What really stood out to me was how Freeway Ford handled the situation. Even though they weren't required to do so, they agreed to cover half of the repair costs as a gesture of goodwill. That willingness to work with us and help reach a fair resolution says a lot about how they value their customers. I especially want to recognize Dustin, our sales manager. He has been fantastic from the day we purchased the truck through the resolution of this issue. He has been responsive, honest, accommodating, and consistently kept us informed throughout the entire process. It's clear he genuinely cares about his customers and wants to do the right thing. I also want to thank Joe, the service manager, for taking great care of us. He thoroughly inspected the truck, addressed our concerns, and made sure everything was corrected so we could leave feeling confident the issue had been resolved and wouldn't happen again. His professionalism and attention to detail were greatly appreciated. While no one hopes to experience an unexpected repair so soon after purchasing a vehicle, what matters most is how a dealership responds when something does happen. Dustin, Joe, and the entire team at Freeway Ford handled a difficult situation professionally and fairly, and for that, we're grateful. Thank you for standing behind your customers.

My experience with Freeway Ford went from pushy to genuinely disturbing…read more I initially requested information about a used 2025 Ford Explorer ST. Before anyone from the dealership contacted me, I looked up the CARFAX report myself and saw that the vehicle had been listed as a manufacturer buyback/lemon-law vehicle. The dealership began contacting me through phone calls and text messages, although I had not consented to receiving texts. I explained that I had reviewed the vehicle's history, was no longer interested, and would be passing. That should have ended the conversation. Instead, after I said I was not interested by text, dealership employee Michael Holguin called me three times within a single minute. I was in the middle of my workday and repeatedly declined the calls, yet he immediately called again each time. A manager identifying himself as Joe also placed me into a three-way text conversation with Michael, turning a simple "no" into a two-against-one sales pitch. They repeatedly pressured me to speak with them by phone so they could "explain" why I should reconsider. I said I wasn't interested. I asked them to stop calling. I asked them to stop messaging me. Joe then contacted me again through a separate message thread. In that message, he dismissed the vehicle's history as being the result of a "dumb law" and continued trying to change my mind--even though I had already explicitly told him to leave me alone. My phone was then bombarded with eight No Caller ID calls in approximately four minutes, along with an unwanted FaceTime attempt. It appeared that my number had been placed into a robocaller. Every time I pressed "ignore," another call followed. I told Joe directly that his behavior was creepy and embarrassing, but the unwanted contact continued despite my repeated requests that it stop. This behavior was invasive, intimidating, and completely disrespectful of my privacy. I owed this dealership no explanation for declining the vehicle, yet I gave them one anyway. They simply would not take no for an answer. Not only will I not buy this vehicle, I will never buy another vehicle from this dealership--no matter what. I have screenshots documenting the messages and call history, and I strongly recommend taking your business and personal information somewhere else.

Warning warning warning do not buy from car time they will rip you off Mark Jorgensen is nothing…read moreshort of a rip off and a good example of a car fraud dealer. Selling nothing but faulty cars that immediately have mechanical issues. Bought a $28000 car and be in shop since the week I bought it and now my first payments due and still have no idea when I will be able to drive the vehicle again. I will never recommend anyone to this shady used car dealer of Northwest Arkansas.

iman and his dad are super nice, treated me like family the first day I've purchased a car. if you…read morehave any problems they will be on it, very stand up men. love car time.

Spent 7000 on a car. Should be reliable. Spent 4500 on repairs. This dealer will tell you that its…read morein good running conditions. No leaks. I had to change valve covers, ac compressor, battery keeps dying, many problems that THE MECHANIC THEY USE KNOWS ABOUT. AC works for a couple days because they recharged it knowing it will go out again. Putting a family in a car thats worthless and not safe and wont start half the time is a big issue. Been through scan dealers like this before. Thanks for nothing. There should be no trust given do this dealer.

Of the 20 cars that I've bought, this was by far the easiest transaction. I had an idea of what I…read morewanted and contacted Cheryl Mensch on a Wednesday. She located what I wanted that day and the next day, Thursday, she brought the vehicle to me for a test drive. I was sold on the vehicle and on Friday Cheryl delivered the vehicle to me at my home. From the time of my initial conversation with Cheryl on Wednesday afternoon, to delivery of the vehicle Friday at noon was less than 48 hours. It's hard to beat that for time or convenience. Got my vote. By the way, it was a Toyota Venza.

We bought a car from them. It broke down an hour after we left. We contacted them the next day. The…read moresalesman We worked with was no longer there. We got the run around for a week, they promised to call back but never did. After a week of run around, they decided they weren't obligated to fix the car.

READ THE REVIEWS IN ORDER OF LOW TO HIGH FIRST, THROUGHLY REVIEW DOCUMENTS BEFORE SIGNING!!!!…read more I am writing this less than a month after purchasing my vehicle, and I genuinely wish my experience had remained positive. The vehicle had a clearly displayed advertised price at the dealership. However, when I later reviewed my final contract carefully, the sale price reflected in the paperwork was higher than what had been presented to me during the sales process. In addition, the down payment terms did not align with how they were originally explained. The way the deal was structured ultimately increased the total amount financed beyond what I believed I was agreeing to. The document signing process moved very quickly, and I did not feel I was given adequate time to thoroughly review each line item before signing. It was only after taking the paperwork home and reviewing it independently that I noticed the differences between the represented price and the contract price. Separately, I only became aware of the tire issue because one tire began losing air. I cannot say whether the nail was present at the time of purchase. However, when I attempted to have the tire repaired, I was informed that it could not be patched due to tread measuring 2 and 3. That is at or below the minimum legal safety standard in most states, including Colorado. Tires do not reach that level of wear within just a few weeks of normal driving, which indicates this condition existed at the time of sale. This was not clearly disclosed to me now I to over $800. Because of the pricing discrepancies and safety concerns, there is now an active review regarding the transaction. I also want potential buyers to be aware that customers are strongly encouraged to leave a positive Google review while still inside the dealership before yo are given the keys or sign for paperwork. At that point, you have not had time to fully review your paperwork or independently inspect the vehicle. I now understand why some reviews appear to be updated later. I walked in excited and trusting. Less than a month later, I am dealing with unexpected financial and safety concerns. I encourage anyone purchasing a vehicle to independently verify the advertised price against the contract, review every document carefully, and have the vehicle inspected before committing. I truly wish my experience had been different.