I never received a call back after leaving more than one message. I am shock at that, since they installed a lot of my fencing in the past.

The quality of their work was Excellent. We are so happy with our new fence. Their team were respectful, went above and beyond. The value was so great our neighbor had them do their fence too. read more

The Bear Fence team did an outstanding job on the glass panel and wrought iron fencing in my backyard. The quote was very competitive and Chris was very patient with us as we changed the design and material selections several times. The Bear Team delivered everything on-time per our schedule. The 120 feet of glass looks beautiful around our new pool, maintains our canyon view, and cuts down signficantly on the nearby highway traffic noise. The white wrought iron fence is powder coated, so it should stand up to the sun, rain and salt (near the ocean) for a long time. Chris is a great guy to work with - and he really cares about the customer being happy with the finished product. His workers were polite and cleaned up after themselves. I highly recommend this company. :) read more

Bear Fence - White powder coated wrought iron with 12' double locking gate - Fences & Gates Near Me - San Diego, California

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For the second time, Bear Fence has helped me with a fence/gate problem created by the original installation company. Chris promptly returned my call and responded within days to my request for a repair estimate, which was reasonable. Within days of my approval, a punctual, hard-working crew of two accomplished the repair. I highly recommend Bar Fence! read more

Have you looked down to see all the one-stars? This company is a hit or miss. For us, it was a colossal miss. . Not the company they used to be..... I would never use this company again and don't recommend them to anybody. The short story is we had them build a simple, cedar, 60 ft fence. Easy.... Nope... First they used green wood. They only used 2 stringers instead of 3. So whadda ya think happened? The boards warped... I got a seriously wonky fence. OK.. I asked if they would fix and add a 3rd stringer. Jeff said they would like to just replace the warped boards. OoooK... guess what, they are using green not dried wood again and yup, the boards are warping and wonky. I have again asked if they would do the job right. Put the stringer in. And, as only half the fence can be seen, I am only asking for 30 ft of a 60ft fence to be redone. Crickets.... What gets me is they are supposed to be the fence company... They know they are using green wood. They know green wood warps... Why would they not give me an option for a 3rd stringer? I would have been happy to pay for it. I believe because THEY built this wonky fence, they should fix. I spent $3800 for this fence at only 60ft. Premium price. I thought they were a reputable company with integrity. I was wrong.... Do not make the same mistake. These guys do not stand behind their work. Fence and fly types.... Not a good company. The one stars below are right. Get someone who will do the job right! read more

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We had a good experience overall with Bear Fence. Installed a wooden fence. Were responsive to my requests to fix small issues I noticed during the walk through. Came back a couple months later to address something we hadn't noticed before. Crew were professional and kind. read more

Unprofessional because they aren't answering phone calls or emails. They came out and did a quote for a fence and after asking for some more info they stopped responding to email. We called and left a voicemail and tried reaching them several times with no response. Tried hiring them for the job but they are MIA. If you read similar complaints you'll see that if the job isn't "large" enough the company just stops responding all together. read more

Such an easy and smooth experience, with super fair prices as well. Our original fence was falling apart, and our dogs kept getting out so we needed quick turnaround. Jeff gave a reasonable quote as well as recommendations that we could think about. Once agreed, his team came out a few days later and build our entire back fence in just a couple hours. They were thoughtful to explain a couple changes they were making along the way to improve the integrity of our fence, and after they left, I noticed they had even gone above and beyond and fixed a rickety old gate just to be nice! couldn't have asked for a better experience, and our fence looks great! read more

Bear Fence - Fences & Gates Near Me - San Diego, California

They never bothered to answer my request for a quote so I have no idea if they're any good. Since they're located in my neighborhood I see a lot of they're work and I would have liked to do business with them if possible but I'm not going to chase them. Oh well. read more

We had a portion of our chain-link fence damaged when one of our trees fell during a storm. Jeff gave a competitive bid, and his team did a good job removing the damaged fence and replacing it with new fencing. I shall call him again when we next have fencing needs and recommend him to others. read more

This company installed a vinyl fence for me a few years ago. I selected them over several other bids. The installation went well, but a few months later, there were gaps forming in the fence. I asked to have them replaced but was told that the vinyl color (brown) I had was out of stock due to supply chain issues. I checked back every few months for the past two years, and kept hearing the same thing. The past few times I've tried to reach out, I've gotten no response. Do not do business with this company. They do not stand by their work. read more

I reached out to Chris at Bear fence because my 10 month old decided that he was going to start walking and I urgently needed a fence around my pool to keep my child safe. Chris came to my house the following day and was professional and kind. At the end of our discussion he created a fair estimate for me and within four days he was at my house installing the fence. We went with a wrought iron fence with two custom gates. The finished product came out exactly as I had envisioned it and I was very pleased. I would definitely recommend Bear fence to Anyone looking for a custom fence At a very fair cost. read more

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Took 6 weeks to get someone out to look at the job. The guy seemed nice and competent. Told me he would have a written estimate emailed to me the next day. He never got back to me. Called the office, and they apparently had to twist his arm to provide the estimate. Then I asked for a potential modification to the job, and I was totally blown off - again told he would look into it, again never heard anything. The whole experience left a very sour taste. Too bad because I've heard they do good work read more

The fence didn't last more then a few years changing my rating to a 1 star. A 10 year fence lasting only 5 years?

I had my fence replaced last week. Unfortunately it was all scratched up with major dings in it. We complained....we spent a lot of money and we weren't satisfied. They came back 2 days later and replaced the pieces....with more scratched up fence rails !! I sent Jeff Behr the pics and said how dissatisfied we were. The fence looks refurbished. I asked for a discount. He denied - actually said "no I'm not giving you a discount"....no apology or anything. He said he would come back again, for the 3rd time to replace it. No thanks. All faith is lost. I would never recommend Bear - if you are expecting good quality and good customer service - go elsewhere ! read more

Bear Fence - Fences & Gates Near Me - San Diego, California

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Chris, the manager of Bear Fence, came out to collect data for an estimate and said he would provide an estimate in a couple of days. And that was the last communication I received. Completely understand if they have a ton of things going on (sounded like he may have had a really big job going on according to the landscape contractor who recommended him) but I tried to call and text multiple times and never heard a single word back. Hard to imagine he didn't have 10 seconds to text back and say he has too many big jobs going on and can't work with us at this time. read more

We are repeat customers of Bear Fence. Recently, we needed a backyard fence replaced. Jeremy came out to take measurements. He provided us with his cell phone number for easy contact. Angel and Mikael build it from scratch. They arrived on time. They worked efficiently. Polite, professional, outstanding, hard workers. And, we now have a hand built, beautiful fence wood fence that will last for years. read more

Our experience with this company was extremely positive. We needed a metal pool fence with two gates. Their price was fair and the foreman and crew were prompt, courteous and professional. They finished the job ahead of schedule and we couldn't be happier with the work they performed. read more

I cannot say enough good things about Bear Fence. Their team installed several hundred feet of vinyl fencing. We were impressed with the timeliness of the work, the price, and most importantly the quality of the work. I would like to give a special shout out to Jeremy who is always willing to help us out with our fencing needs. read more

Crew from Bear Fence company just finished repairs on the glass panels fence they installed a few years ago. Three panels had worked loose from winds so the guys reinforced the entire fence! Great local company, texted me with updates. Very satisfied. I highly recommend them. read more

I am just so impressed with this company!!! Not only is my fence I purchased from Bear 16 years ago still going strong and beautiful, but when I need assistance ...(ya...16 years later... )they come out so fast and we're just life savers. Fixing and repairing and moving. Your the best!!!!Will continue to highly recommend... and only use your services read more

I asked for a and got a quote for two sides of my back yard, then the neighbor did one side on his own, and I only needed the back side, I contacted the sale man at Bear, he gave me a higher quote. So it was less material, less man hours and a higher price, I do not get it, I was in a spot and had to get it done, so I let them do it. I would not use them again. The only reason I am giving two starts, is the works showed up on time and did a good job. read more

Three adjoining neighbors wanted to get all fences redone. We all alert messages , I spoke with an office person - and yet nothing. Nextdoor was right- no response and if they start a job- little customer service. read more

Called to schedule a quote to replace 200ft if fencing and 6 gates. Never got a call back.

My neighbor deserves all the credit for this project. He Picked the perfect contractor and Bear Fence did a really fantastic job installing it. I just paid for half the materials cost and am super happy. Now the wife wants my gate replaced too so I'm hoping they can do as good replacing it too. read more

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I only gave this one star because no stars wasn't an option. Jeff installed a fence and gate on the side of my house in 2015. Three years later and I'm still having continuous issues with the gate not latching. Over the last three years, I've had him and/or his workers at my house replacing fence posts, adding additional screws, etc but to no avail. I spent $1,450 on a fence with a gate that won't close and presents a safety issue (dog can't be secured in the yard with a non-closing gate). Complete waste of time and money for something that should have been a no-brainer - a working gate from a fence company. Disappointment and frustration don't begin to describe how I feel about this colossal waste of money. It's been a few weeks since I left a message asking someone to call me back. Crickets. Sooooooo.....I hired another company to build me a new gate that actually works. The installer was shocked that the fence posts weren't set in concrete and that the concrete Bear did pour was not even sunk in the ground. He's coming back to install rebar in the posts so the fence doesn't fall over. read more

Waste of my time!!!! At first I really thought this was a great company. Jeff came out to give me an estimate ~ NEVER heard from them again ~ EVER They lost out on a $20,000 easy fence job! So happy I went with a family owned business instead of BEAR read more

We used Bear Fence in the past with no problems, but now their customer service SUCKS! Maybe there was an owner change? Anyways, they are going downhill FAST and there is no stopping them. I'll be amazed if they are still in business at the end of this year. I called the office 2 different times to try to get someone out here to give us an estimate. The first time I called in I was told the owner would call me back to set up an appointment. Nobody called me back in a week. I called the office again a second time and I was told the owner himself was in charge of my neighborhood area and he would come out to give me an estimate on so and so day. Turns out someone else, Jeremy, comes out to give me an estimate instead of the owner I was expecting. Okay, fine with me because someone at least came out. I arrive home 7 minutes late and Jeremy was already gone and there was nobody in sight. He must have gotten to my home early. I gave him a call to ask him when I should be receiving the estimate from him. He told me he'll send it by email. One week later and still no estimate. I call the office and the office sends me the estimate by the next day. The estimate we received for replacing our wooden gate was $800+. Really!? The material doesn't even cost that much! After attempting to communicate with Jeremy by phone, email, and text message about different prices for either a 5' high gate and a 6' high gate, I simply gave up. I asked the office if I could have someone else handle my project, but they still put me with Jeremy. It should not be so much work for me to try to pay people. Here is my frustrated email to Jeremy. I don't usually get angry, but I got to my boiling point with him: "Hello Jeremy, I got your message on my answering machine. You mentioned replying back to my email for August 28th on August 29th, but I have not seen any emails from you in my inbox, spam folder, or trash. I do not believe you replied to my email at all. Phone calls don't seem to work because you're driving. Text messages don't work because the office still needed my email after I text messaged it to you. Text message also doesn't work because I told you I need an estimate for a 6' gate and I still get an estimate for a 5' gate. Emails don't work because your emails never make it to me. After 3 weeks I still don't know how much it will cost for my gate to be replaced. At this rate I won't even get the right estimate by the end of the year. Please get someone else in charge of this project because it doesn't seem like you are taking us very seriously. Thank you, Jennifer" I am so glad it didn't work out for us with Bear Fence because we have found another company that charges only $300+ for the wooden gate we want fixed. DO NOT USE BEAR FENCE. THERE IS NOTHING GOOD ABOUT THEM. BAD COMMUNICATION. TERRIBLE PRICES. LONG WAIT. read more

Bear Fence has taken over the work for the Bird Rock guardrails from another company, and they have done an incredible job! Chris Finlay has been extremely responsive throughout the year on this high impact and public project! We are very grateful for the quality of work and service provided. read more

As a life long resident of San Diego I always thought when and if the time came I would be able to utilize Bear for any fencing needs that may arise...WRONG! I always like to get at least 2-3 bids on any home remodeling project...Last night I emailed Alpine Fence and first this morning I got a call back...Bear's website had no such option so I called them myself this morning after scheduling my appointment with Alpine...I really wanted Bear to do the job...NOT anymore... I am astounded as to how rude the woman who answered the phone was...I am also still wondering how they get ANY business operating in the fashion that they do...I advised the woman that I was interested in scheduling an appointment for an estimate and after asking me several questions she reveals that she is personally UNABLE to schedule any appointments...Like what is the point of your position there then?! She went on to explain that the men who do the installs schedule the appointments themselves however none of them were available as they were all "out in the field"...She asked if she could transfer me to one of their voice mails...I forget the name she mentioned...but I mean how does that even work out...Do they take turns on calls...Does she throw all the calls to her favorite guy...It sounded so shady...She sounded so shady and after coming home and reading all of these reviews there seems to be an ongoing theme here... I am BEYOND thankful I relied on my intuition and declined to be transferred to a "voice mail"...Who knows when or even if I would have gotten a call back let alone an install...I am definitely looking forward to working with Alpine Fence...BIG loss for Bear...I'm actually working on 2 properties at the moment...Moral of the story is...You snooze you loose...You never get a second chance to make a first impression...It's time to hire a new receptionist Bear and perhaps grant her the ability to do some scheduling...Then maybe you guys would actually be able to get back to people with proper estimates...I feel like I dodged a HUGE bullet... read more

I needed new gates and some fencing around my pool. Our contractor recommended Bear Fence. He did warn that they can be a bit flakey. We had A rep from Bear (I think his name was Jim or Jeff) come measure. He said he'd get back to us promptly with a quote for the work. When a week went by without any contact from him, my wife called and left him a message. Another week went by and I called Bear fence directly after Jeff/Jim failed to return my call. The receptionist apologized and assured me that someone would get back to me soon. Another week went by and I called again and spoke with the same rep after leaving another message for Jeff/Jim. No one ever replied to my wife or me after a total of 5 attempts. Very strange for a seemingly professional company. read more

Bear Fence, a company I would recommend in a heartbeat. Their customer service is excellent. The Santa Ana dryness caused the boards to dry too fast, shrink and warp. All they had to do was look at the fence and they turned around and said, "we got to fix it." THAT IS CUSTOMER SERVICE!!! read more

Bear Fence - Customer service! Making adjustments and replacements due to Santa Ana and 100' heat causing the boards to dry too fast & warp. - Fences & Gates Near Me - San Diego, California

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The O.B. Alley Jawas kept stealing, and dumping stuff in the back of my property that is on the alley. I needed a strong fence quick, before someone setup a hobo camp in my back yard. But this was no ordinary fence, I wanted a 8' wood fence, with a 19' section that rolled open. I called Bear Fence, and two other local fence contractors. The two other contractors told me how difficult the 19" rolling gate would be, and would require extra effort and cost. Bear fence, however, told me 'no problem' and submitted a bid that was HALF the price of the highest contractor, and at least $1000 less than the other. I went with Bear, hoping the quality would be decent. Installation was pretty smooth. They showed up on the scheduled day (about :45 min late, but no biggie) and got right to work. The initial estimate was a 'one day job'. But by the end of day 1, there was still work to do, so they promised to be back the following day by 11:00. I came home from work on day 2, and they were finished, and cleaning up. The fence is solid, exacitally what I wanted, and seems well built, at a reasonable price. The latch could be a little better, but I can easily replace that myself, with the money I saved going with Bear. read more

I had used Bear fence in the past for a large (70ft+) installation of vinyl fence. However, after I received an estimate for my fencing project, I could never get in touch with them by phone or email. After a couple weeks I gave up, and went with a competitor. My experience with the competitor turned out to be significantly better, as the competitor took the time to provide creative suggestions/solutions at the time of the estimate and had great communication by both phone and email throughout the rest of the process. read more

Recently, we purchased a home with what should have been a four foot cinder block wall on the back property line. From a neighbor, I learned that CalTrans eventually built up the area on the other side, to where a sidewalk was almost level with the top of the wall. For privacy reasons, we decided to have a fence built on top of the wall. After several estimates, I awarded the job to Bear Fence. Jeremy came out within a couple of days to take actual measurements and firm up the bid. In my opinion, his price was quite fair. Just as important, Jeremy was willing to work with my schedule. In the interest of good looks (see pictures of the partially completed installation) and low maintenance, I decided to go with vinyl, which Jeremy said has a lifetime warranty with normal wear. On the installation date, Juan and Miguel arrived on time. They did a wonderful job. Even one of my neighbors commented on how nice the fence looks. The notch that they cut on the wall was clean. The fence was laid straight. After they were done installing the fence, they left the area totally clean. They even went along the fence removing any obvious marks. I strongly recommend Bear Fence. I would have no hesitation using their services again. Note, you do receive a discount if you pay by check or cash. read more

Bear Fence - Parially completed installation, on cinder block wall. #1 - Fences & Gates Near Me - San Diego, California

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So, as with most of my reviews, I have had multiple business transactions with Jeff at Bear Fence prior to my review. We had vinyl fences installed and they look and function amazing! All I can say is that this business has their act together big time! Let's start with Jeff. He is a very nice guy and a straight shooter. He is professional, pleasant and responsive. He goes out of his way to make sure you understand what the job entails and his quotes are right on. I didn't pay 1 cent more that he quoted me on any of our transactions. His quotes also beat his competitors prices and for a superior product (industry leading Kroy Fencing). He happily works with your neighbors if it's a shared fence and has a terrific attitude! He also personally came out to inspect the work that was done ensure that it was done correctly and we were satisfied! No wonder I see so many Bear Fence signs all over the city! Now to his crews. I have had multiple crews to my property and they all were professional, informative, and clearly want every aspect of the installation to be to your specifications. If they encountered any sort of issue, they crew chief would come and discuss it with me and explain all the possible options. I mean, these guys paid attention to every detail and can articulate each and every way to mitigate an issue. I am very impressed with this kind of communication! The crews were friendly, considerate and very polite to my wife and kids. Also, these guys are not messing around. 100% busting their buts 100% of the time they were completing my fences. No standing around, no wasting time, but also not in a hurry. These guys get the job done right, on time and within budget! Thanks to Jeff and is crews for exceeding all our expectations! They earned my highest recommendation! Gary read more

Bear Fence put a very fine wood fence all around the back yard years ago. I needed only the two gates replaced on both sides of the front of the house. Jeremy Blackburn came out for a free consult. Very professional and courteous in the in person. Said he would send me a quote in 2 days. Never heard from him again. Sent an email, no response. Left a voice message saying if the job is too small, can you recommend another company, no response. Called a spoke with the front desk lady who talks so fast, you can't understand a word she says. She said I'll have him call you right back, never heard from him. I get it that the small job was probably not worth it to such a big company, I get that, but very unprofessional. So if you need a little repair work, don't call Bear Fence. Very disappointing. read more

These guys were awesome! We needed a quote and they were able to squeeze us in since our fence was already down. Jeremy was nice to work with, communication could have been a little quicker on proposal but that being sad I know fence companies are sooo busy right now so not complaining. He also messaged me with updates/confirmation for instal. The instal team can I just say how happy I was the way we started the project. The lead guy wanted to walk the backyard with me and review what we were doing before we started. Their team was here everyday on time and let us know where they ended for the day and what they were going to do the next day. They also always left the site clean when they left for the day. They came and double checked a few things with me during installation which I LOVE, they did so good at making sure everything was level and giving different options to how we could have things done. When they were finished they even had one of the guys washing the fence for us. It was so nice having this team and the fence looks great! Already had a few neighbors compliment it. I would recommend them to anyone looking for quality work, quality fencing and their pricing was very competitive. read more

Bear Fence - We choose to step the fence to match the step in the block wall. Juan gave us a few options but helped explain ways that would look best. - Fences & Gates Near Me - San Diego, California

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Bear Fence Co. Is by far the best fence company in San Diego. I've had many fence companies over the years but Jeff's prices and quality workmanship are number one in my opinion. His workers are on time and very neat and courteous. All I can say now is if you need a new fence installed let Jeff take care of you. read more

I needed a run of pipe over 10' which can't be had at Home Depot or Lowes. I called bear and they walked me thru my options and gave me great recommendations. I got there 10 mins before close. They stayed late for me. Cut to my exact length and charged me next to nothing. Everyone in there was extremely friendly and professional. Next time I have fencing needs I'll be going to Bear. read more