Came in for a wheel alignment on my sons '07 accord... once they looked into it they found the car needed bushings (I knew it needed them) they had to order them so I walked next door and had lunch.... Once the car was done everything was good read more

The excellent service I got today Oc when I asked for a brake check turned out that my vehicle was still suitable for the road and I was not charged anything. very honest service read more

Great customer service! Excellent quality work and honest family-owned, operated business. Had my alignment and wheels balanced on my wife's Equinox. Now I'm riding super smooth!!! I will be back! read more

Easily the best Customer Service and the most quality work I've seen in a while. Cars in, cars out. Rapid fire. But high quality work. Didn't wait long, even with cars in front of me, and had ALL of my problems addressed along with a great alignment. I've only been here once, but I've already decided that I won't be going anywhere else for my wheel maintenance. Family owned, 4+ decades of experience, good pricing, and my personal favorite, Lowered-Car friendly (: Rick & Brian, thanks again! read more

RIP Off! I had alignment done at other places, but went here to Bear, my truck feels the same. Pulls to the side. I was considering going back but for what? If they are comfortable with taking my money and doing no work, what am I expecting them to do the second time? Brand new tires with alignment should steer perfectly. read more

I brought my 1972 Chevy Nova in to have a couple of things addressed. My steering wheel power steering gearbox needed to be replaced and my driver side front tire was rubbing when I make a u turn. They replaced steering gearbox and that resolve that issue. They told me that my C arm was bent and that was the reason my tire was rubbing. They replaced it but that did not fix the issue. Honestly I don't even think the arm was bad. They replaced it anyway and charged me. Honestly, I would have preferred that they were honest and told me that that was not the problem but they replace it anyway and had to charge me. When a business lies to a customer it makes you lose faith in the business. My tire is still rubbing but I'm gonna make sure I get it fixed. If I do find a shop that manages to fix it I'll be sure to post about it. read more

Went in for a front and rear alignment for my 18 Subaru STI lowered on coilovers. Awesome and prompt work. Before my car pulled to the left. Now it drives straight as an arrow. Not the cheapest in town but you get what you pay for. Very satisfied with their work and will recommend to all my friends. Thank you again Rick!!! read more

I had such a bad experience here today. I didn't even get to do my alignment, I left. I drove a little out my way cause a buddy told me their guys really good. I called in advance just to make sure if I needed an appointment due to covid. Some lady over phone told me just come in. I walked up to this clerk window outside the work area. I said in here for Jesse, This lady asked what do I need. I simply said an alignment. She then ignored me and I waited a little as I see she's a little busy with paper work. She then replied "why does everyone gotta come at the same time". She said there's 7 cars in front of you, we might not even get it done till 430. I told her I don't mind waiting an hour and half, because my buddy referred you guys. She went into the work bay came back with an attitude asked what kind of truck you got, what year. At this point I was not going take anymore of her attitude, I told her I'm a customer and I really don't appreciate your attitude. If your having a bad day, don't take it out on your customers. With so many people out of jobs, due to covid, I would figure service would be just a tad better. I would've recommended you to friends and family, but that lady that works in the office space needs a tune up herself! Worst service I've had in a while. If there was no stars, I would've chosen that. Your lucky to get one. read more

I needed an alignment on all four wheels of my car since I purchased new tires and was referred here. I received wonderful customer service on the phone and in person. Took my car and I was in and out in no time and more importantly I have a smooth driving car. Wonderful service all around. read more

Eddie gave me a call sometime after and was really nice and apologized for how things went down. Takes a good effort to put an ego aside and admit something. Thank you Eddie. read more

Just got my alignment done here earlier in the afternoon, and I couldn't be anymore happier they did in no time and I thank them for doing a great job. read more

This place is great, the receptionist was very friendly and knowledgeable. Brought my super low audi a3 in for an alignment and to balance 2 rear tires that another shop just put on but were vibrating a bit. They checked out my alignment at no charge and just charged if it needed to be corrected. They let me know that I will need front tires soon and that one of my wheels has a slight bend, which I will order a new barrel for my 3 piece CCW wheels. Rick and the guy that actually did my alignment were very transparent through out the entire process, a but more pricey but well worth the extra care and customer service. Will be back once my wheel is fixed to balance it. read more

Took my car here for the first time. And I was left with more things that needed to be fixed that didn't need prior taking it here. Was given the car back and was told it was all ready. Still herd noises and storing wheel was sideways. Took it back they just moved steering wheel straight said I will still need alignment. And noise was needed 2 front axels. Yet they didn't tell me any of this when they inspected the car in the first place. Worst experience ever. I spoke to the owner. And definitely that old man is so rude. Was explaining what the situation was and would cut me off and say something else. Yet it was something I was trying to explain. He is the worst in customer service. And just trying to get money out of you any way or form. Would not recommend coming here. A family member also mentioned to me they took car here as well and noise when they went home with it. Turns out they forgot to put in a screw. Took it back and they put it in and no more noise. read more

This is the place to come for any work you need done on your vehicle whether it's wheel alignment tire balancing anything Every time I bring my car is for wheel alignment or a tire balance these guys know what they're doing I take my car home it feels great and drive straight no vibrations every time I bring my car is for wheel alignment or a tire balance these guys know what they're doing I take my car home it feels great and drive straight no vibrations this is the place to come highly recommend!!!! Awesome service also read more

Came in to get an alignment on a lifted 06 Chevy 2500HD and it turned out the idler arm and pitman arm were in bad shape. Ugh! Timing was horrible! But I had to get it fixed and Rick left my truck running like a champ! I recommend getting the parts from your neighborhood auto shop as they may be cheaper. Anyway the job was done and done well, no complaints. I'll be recommending this shop to my other 4X4 buddies and I'll be sure to be back for all my trucks lifted needs! read more

Bear Frame & Wheel - Auto Parts & Supplies Near Me - La Puente, California

I love the service and their prices. They don't try to sell you anything you don't want.

This old fashioned business, earned me as a customer. After an annoying ticking cracking sound for a few weeks I decided to have Bear frame check it out....A couple mechanics spent half an hour testing driving inspecting and prodding the car to suggest I had an internally damaged strut/shock. Gave me a quote.for repairs,.no charge no pressure, they didn't want my money. I was impressed by the free diagnosis, and returned and tbey fixed it flawlessly. I'll be back with.my classic and any other cars, I feel they are honest and they earned a new customer. read more

Bear Frame & Wheel - Back on the road, without the noise. - Auto Parts & Supplies Near Me - La Puente, California

Great service and better people. Always approachable and clear as to what your car needs. Ask a question, get an honest answer. And always fair pricing. I've brought them aftermarket parts and had them installed, or, most recently, align my '06 jaguar after I had wacked a curb. For $50 bucks! Fyi, dealer wanted $150 +++. Thanks again guys! read more

Bear Frame & Wheel - 69 pontiac firebird, thanks to bf&w! - Auto Parts & Supplies Near Me - La Puente, California

Came here and did my alignment for the Lexus. I guess a lot of tire shop place don't offer which I find dumb. If you sell tires shouldn't you offer alignment as well? Anyway this place was quick and fast. Was help right away and in and out in 20min. read more

Honest hard working mechanics are not easy to find and these guys are legit. I've done mainly suspension related work and alignments here but have had great experiences with their customer service and quality work. I've taken all my cars here since I've been able to drive. They offer very competitive prices for the various services they provide. They are friendly honest and straight up with you. Ricky, Eddie and Dominic are great and professional guys and I have no problem trusting them with my whips. I'll keep coming back to get work done here as long as they are around. Thanks Bear and Frame crew! read more

Bear Frame & Wheel - Auto Parts & Supplies Near Me - La Puente, California

Rick and his team were absolutely phenomenal! I called in about 2 hours before their closing time and stopped by for a front and rear alignment on my 2016 Camaro SS. I was greeted on the phone and in person by Rick. Very friendly and hard working team of people there. They work very fast and I was in and out in an hour! Price was very reasonable and overall a great experience. Will definitely recommend to friends/family! read more

Did a horrible job on my alignment, I'm going elsewhere to actually have it done right. My steering wheel was almost at a 90 degree angle after the alignment. To top it all off, they lied and said various parts of my car needed to be replaced. This includes them stating that my radiator was cracked. This was not true as my mechanic triple checked this, with no cracks in sight. This establishment is seeking to con those who aren't very knowledgable about cars into paying for extra work that isn't necessary. read more

Just had the knuckle and control arms replaced. Granted one knuckle is older than the other. Caster and camber kit already installed. Vehicle pulled to the left. Brought it to this place, and alignment has improved, not perfect, brought it back, said that as good as they could get it. This place is affordable, fast, and seemed to be honest. Much faster and cheaper than Pepboys. As for alignment, it's an improvement, and that's it. read more

This place sucks. They're machines and software are outdated. I paid $100+ for an alignment. The owner rushed and damaged my steering rack because he didn't not even on my rack. They don't even know what camber plates are. I suggest the old timer owner goes back to school so he can learn about 21st century tools and software. The owner is a POS of a human being. He yells at customers. He talks smack about customers. I would never recommend anyone to take their car here! Ever. Go to 714 tires, Platte Form AG, Evasive, Westend!! read more

Came here about a year ago to replace some front end steering parts. I got charged for parts and labor they didn't do. The parts they charged me for are quality parts but instead I got aftermarket shi###! Parts and they didn't replace some of the other stuff they charged me for. 6 months later I see alignment shimms falling off and here I am having ti replace it with the real deal. I usually don't post things like this but people gotta know the truth about this place. I don't know if it's the workers or the person in charge who's responsible but it's hard to trust places like this. Lesson learned here the hard way. read more

What a wonderful experience.Quick and reasonably priced, people trust this place and so do I now.

I had my alignment done 2 years ago when I took my truck in and told them that I just rotated my tires and my truck was PULLING to the laughed slightly and needed a small adjustment they still charged me $65 for a 5 minute adjustmentTotally unfair to the customer would never take my truck there again be where will charge you whatever they think they want to read more

I had my mr2 aligned in the front and the old man charged me $90 bucks and when I drove the car it was still pulling to the right. So I took the car to a shop in central Ave and they used the computer and sensor and found that the front wheels are not aligned good so they aligned all 4 wheels for $50 bucks. They even printed me a paper to show me the results of before and after. Now the car drives straight and smooth. I will not come back to bear frame the old man over charged me and didn't do a good job with the alignment. I think the invoice is fake so be cautious guys. read more

I have a lifted truck that had major alignment and suspension issues. I had no idea what it was or how much the cost would be. I called and a very polite professional young lady answered the phone. I explained to her the situation, she assured me no problem bring the truck in and it's a free estimate. I dropped off the truck then an hour later I received a phone call with the details of the broken parts and the cost for new parts and labor. The next day the truck was fixed. They are fast , Professional and give very good prices. The truck now runs like New, I couldn't be more Happier ! Thank you ! I'm definitely coming back for all my truck and car needs ! read more

Took my car here to get a alignment. After the alignment the tall older guy Takes it for a test drive and he floors it out of the driveway. Probably excited cause my Audi has a turbo and he couldn't contain himself like a 50 year old man should. DICK! When he comes back he scrapes the front going into the business driveway cause he's going too fast then he stops and immediately shuts off the car without letting it cool. You call that a knowledgable mechanic? Yea fucking right. Amateur!!! Didn't even feel like the aligned me car away. 90 something bucks down the drain. Never coming here again. read more

Most honest owner. Very helpful staff. From working on my 63 Falcon car to even my Tesla. They take care of all my suspension and brake needs read more

Great and quick suspension work fixed my problems no hassle will be coming here from now on

I take my car for servicing usually to the Chevy dealer in Montebello and was quoted an outrageous price on fixing something that was wrong with my brakes. I don't know much about cars other than knowing when my car is not driving right, or if it's shaking when I brake. The service rep at the dealer obviously can see this, along with the fact that I'm a lady who they think they can take advantage of. Anyhow, the dealer quoted me over $1200 for a bunch of stuff they said was wrong with my brakes. I told them I'd think it over. A few days later I went to this place which is super close to my house. The young lady was super friendly and seemed to know what she was talking about. I left my car and within three hours they called me back and the job was done. They'd fixed my rotors. The charge? $185. Total. I've taken my car back since. One time they didn't even charge me for taking a look at my brakes (again, after the dealer'd said there was something outlandish wrong with my brakes or alignment or something like that) and told me the car was fine. At this point they could have just made something up and charged me a boatload. But that's not how this place works. They seem to have lots of long time customers and that makes sense. Customers stick with what works and where they are not getting ripped off. Good people at fair prices. read more

I was recommended to come to this place for my alignment, while other places would make it seem super complicated, I came here and they were able to assist me. They knew what they were doing and I felt confident with the customer service to have them do the work. The men working outdoors were super friendly! Brian is the man and knows what he's doing, he was able to help me out and take care of my car! Best customer service inside too with the friendly girl! read more

Came into here for an alignment and was met with Katie. She was extremely friendly and knowledgeable. They work very efficient and my truck felt 100x better. Definitely will be back for future work read more

Took my car in to adjust and tighten (installed them myself) my coilovers and the worker Brian noticed one of them was installed incorrectly (one of the bearings broke from driving it to there without a spacer). Instead of telling me he couldnt do the job, he fixed the problem and reinstalled it. Very happy with the work he did. Would definitely bring my car again. read more

I took my cherished 1964.5 Mustang to Rick. I had a great experience as He also owns a classic mustang and has lots of knowledge on those cars. He spotted a tie rod that was installed backwards by another shop and fixed the error. His mechanics are helpful, courteous and fast. His prices and labor cost are very reasonable. Thank you Rick ! I will be back for all the alignment and suspension work on my Pony. read more

You know the saying "Too Good to be True!" Well that's what I thought when everyone said Bear Frame La Puente is the Best Around. After getting work done on my car here, i have to say, this was the Best Experience/Service I have ever had at a mechanic shop. Katie was extremely knowledgeable, HONEST, and very friendly from start to finish. She went the extra mile to ensure the parts got there on time and that I was in-n-out as quickly as possible. The whole staff was super-friendly and had smiles on there faces - great overall experience - highly recommend. read more

Took my 08 Sierra for brakes. They were really busy when I got there but they were on top of everything. I had to leave my truck for a few hours but Katie kept me updated on the status of my truck during the day. They do great work and have great prices. I'll definitely be going back. read more

I went to Bear Frame & Wheel with my documents showing the prior alignment was incorrect. They were amazing today. I didn't care that they weren't able to align the car; my issue was only their response when I complained. Today they made it right. Im very impressed and wouldn't hesitate to bring another car hete. read more