Background On Visit: After taking my car serviced at Longo, I went to this shop to get a second…read moreopinion on a recommended service that the service rep advised me on. To do either a regular transmission drain and fill or a flush. Wait Time: Took about 30 minutes Price Point: Afford. I was charged $130 for the transmission drain and fill. Service: Hank (owner) was very nice and informational through out the whole process. He told me that I should do a drain and fill instead of the more expensive flush. South El Monte Automotive For Thought: Definitely coming back.

Great place for an oil change. Very fast and efficient. Just $55 + tax for my hybrid, when others…read morewanted to charge way more money. Will definitely be back.

It was Labor Day Weekend and our Toyota needed a good amount of servicing plus maintenance:…read moreradiator, radiator/coolant clean out, etc. Luckily, SGV Autocare took the car in the afternoon - Andy and his crew worked after hours and they even drove out pretty far to purchase additional parts. They really went above and beyond to service our car! Communication was great throughout the day and we were able to pick up the car later that night. Elite customer service, price was very reasonable - highly recommend!

im usually very skeptical about other mechanic shops. esp for bmw shop. i got quote around the area…read moreand the price was leg and arm. I got a full refresh on my 2018 340i. car was overheating and misfiring last minute before i got here. i had to changed oil filter housing ,valve cover, old pipes, new inner cooler and many more. their were able to tackled all in within 1month or so and top of that parts was the longest wait. Note; their shop was insanely filled with other cars and insanely busy. Andy and the crew was friendly and informative what i need to be done before things get hectic with the old pipes, so i pulled the triggered and did everything for future headaches. got the Car back and it feels super healthy and way more alive. In the end, Great price! Great shop.Definitely recommend!!

I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a…read morecouple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors.

PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY…read more When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration.

Great service and pricing. Clement and Peter took care of my car. Would definitely recommend.read more

It's been two years since I had work done here on my 2020 g20. I had carbon fiber mirror caps,…read morepassenger side mirror motor replaced and front splitter installed here. They charged me $500 for this work. Originally it was $400 but I asked for the front splitter installed and that was another $100. I just felt like I was taking advantage off. To top it off the mirror caps wasn't installed correctly and I had another mechanic fix it. Anyways I found another mechanic that has been working on my car and wife's car that I fully trust. Not a rip off like this place. I didn't want to write this review but it's been nagging the hell out of me for how much I was charged for. He also suggested I should change my oil filter housing at 48k miles with no signs of coolant/oil leakages. Yes these are known to fail but no issues yet and I'm at 60k miles now. He said $1600 for OFH. My current mechanic can do for $1100 OE parts. My current mechanics has 8 lifts and are always busy, so no not some run of the mill shop that is low quality. Hope this helps someone out there. Edit: The owner sent me a fake invoice saying the job was $200. It was not $200. I was charged $500. I paid cash. Very petty man, now I'm super glad I posted this review.

Came here to get my transmission fluid, brake fluid, and coolant serviced. I requested quotes from…read morea few mechanics in the area while getting an oil change at Honda, and HMS Automotive had the most competitive pricing. Communication was clear and scheduling was easy. They even had same-day availability, but I rescheduled and they still finished everything in under 3 hours. After checking the work, everything looked good. They are very fair and honest. Highly recommend!

Awesome spot! I found this place on Yelp and luckily it was very close to home. I got my car fixed…read moresame day for a leaking AC issue. Sebastian kept me updated over the phone throughout the day which I appreciated. When I went to pick up the car, he showed me what was replaced and where the leak was. Price was fair for what had to be replaced. Now my AC is icy cold! Customer Service here is excellent!

Requested a quote for a transmission fuel change on Yelp and received a response and quote fairly…read morequickly. I called before I went in to check if they were busy first, and once I got there I was out within 30 min on a Friday afternoon! They're super friendly and efficient, and I'll be taking my car here in the future.

First time here, I requested a quote on yelp and received a response promptly. When I arrived, they…read moretold me to pull up my car after the person ahead of me went in. When I pulled my car in, they told me to wait on the side. I was a bit confused at first, I thought they had to ask me what I was in for. But then I saw them bring my car into the lift, and when I saw and heard the mechanics, who are like your average Asian uncles, I knew my car was in good hands lol. Not sure if they remembered I was coming in or everyone who comes in just gets full synthetic oil changes, but I confirmed with the uncle and he said "Yes yes I got you the good kind" I realized I also needed a tire rotation so I asked him if they could do it and they said no problem 25 bucks. And I said ok no problem. Everyone was super nice and friendly, and Tony was very informative. As soon as my car was lifted, one mechanic worked on the tires and one mechanic worked on the oil change. My car was back on the ground in 10 minutes. I've never had an oil change done this fast. Not sure if I actually even waited? Lol Everyone was very quick and efficient and I loved it. I don't live in the area anymore, but live about half an hour away. but I would definitely come back for my oil changes now.

Been coming here for years and have always received excellent service! I never feel pressured or…read moreupsold. They tell me what service they recommend next and I know exactly what to prep and look out for. I take both cars here and have recommended friends here. Thank you for all the years of help! Much appreciated.

I came in to get my breaks checked and they took me in last minute. I messaged them from Yelp and…read morethey were able to squeeze me in. I sat in the lobby and it didn't take too long. They were affordable and didn't try to sell me on additional things. Once they finished, they left me a small elephant keychain which was really cute. Appreciate them and their work! Will definitely return for any future projects or issues that come up.

Came to get air on my tires and a great man named Jesus helped me he recommended I got new tires…read morebecause mine were practically done for . Helped me out fast and great customer service . Always amazing service will be coming back for my alignment , thank you so much Jesus super friendly god bless you and your family thank you .

10/10 experience. I towed my car to their shop and they helped me change my tire right away! The…read morecustomer service was very welcoming I didn't question anything and value of their work is fast & sufficient. If you're in need of any tire services you must go to them!! And they're affordable too !!

I normally go to several spots for most of my cars work. But Sunday it's very scarce to find anyone…read morewho does work. I thank God Almighty to find me this place! The staff is very cordial and professional with superb customer service and their lobby waiting room is awesome very clean and they got an arcade section for you and the kiddos to play to pass the time. If that's not your thing you have very comfortable seating available while you wait. They have drinking water and cups if you are thirsty. Bathroom is available as well if needed. Today they did my routine trans drain and refill as well as trans filter replacement, first time at this location as it was in dire need. The price is very reasonable. They also pointed out a lot of other issues my car needed to address at a later time. They got me in and out in no time and I was able to get some other quotes on more jobs my vehicle needs. I will be back soon thanks guys for the awesome quality, value and work! Please contribute to this establishment and give them your business. Dependable, Reliable, Trustworthy service!

David and Enrique are awesome! Nice shop, great prices and above all, the work is done correctly…read moreand to OEM spec. This is actually my second time taking our Acura MDX here. The first time was a standard oil change, and we came recently for another oil change and to change the brake pads. They are up-front and transparent with pricing and service time. Highly recommend for your Japanese vehicle needs!

Solid honest quality mechanic and automotive service. Never brought a work truck here he didn't…read moreturn around in less than a week. Thank you as always!

Honest people doing honest work. Held my car overnight for diagnosis and they didn't charge a dime…read morefor it. Had spark plugs and coils changed and they were really quick with it.