Had a really awful experience at BPSS at the Turnersville NJ location. Donna specifically, at the…read morefront desk. She told me that my daughter had a a ton of makeups and we had well over a month to use them. At our next class she tells me nevermind - I'm now out over $100 because of HER miscommunication. She didn't even try and work anything out. She was just extremely rude. The instructors are also all so young and let my 3 and 5 year old go under multiple times. My poor 3 year old is traumatized of water now. Just overall not a great place. And really terrible customer service. Take your $$ elsewhere.

**** Be aware of this place!**** The staff is ok and it's decently clean place. This place is weird…read morebecause every week you have a different swim instructor. Some swim instructors are OK and some aren't. The biggest pet peeve I have with this place is they never return your phone call and never answer the phone. They usually have two secretaries working at the front desk, so why is there two telephones but nobody will answer.!?? Second pet peeve is they unexpectedly cancel your scheduled class time and they won't notify you. For example: Last week there was a problem with the pool chemicals and they needed to dump in a bunch of soda ash to bring up the pH levels or something they said like that. The next day it was still super cloudy, and my child had to swim in it. After words, my child could not stop coughing because of accidentally drinking some of the water. The day before that, all classes were canceled because there was a serious problem with the pool chemicals. I wound up, traveling all the way down there because they didn't notify me in enough time to say the class was canceled. So when I went to the front desk, they told me on the following week on Monday, they were gonna give me an extra half hour for that canceled lesson. So here it is.. I go to the place on Monday and the place is all closed up! I never got a phone call, a text message or an email stating why the school was closed. I left a voicemail message explaining my concerns about what happened and why they were closed. I'm more than likely certain 100% guarantee that they won't call me back because they never call you back! Also, when my husband was setting up the swim lessons, they told him that if there was any problem with them canceling appointments, they would refund money. I feel like this won't even honor that especially with the way they're acting here. This location in Turnersville is acting like a fraudulent place. This place just loves taking your money, but they don't care if they cancel your classes and you wind up pay for a cancel class. And to add- Today 7/22/2925.. I went down there to figure out why this week my child's classes are all canceled. They changed their store hours without notifying me that some problem or issue has happened. On here it states that the store hours close at 12 PM, but I physically went down to the place so I can talk with the front desk to get everything resolved, but the building was already closed at 11:20 AM and the store hours written for this week on the store window shows for Tuesday that it closes at 11:30 AM. My child's scheduled swim class time is 12:45 PM. So why can't this place notify me that the class has been canceled and/or moved to another time? So my child has missed a swim class today and yesterday because of them messing up and canceling our time scheduled that was planned from the beginning. **FYI: the picture below is the schedule for 7-20-25 through 7-26-25

The instructors were very nice, but the admin side of this operation is HORRIBLE. Get ready to have…read moreno one answer your calls ever (even after leaving a voicemail). They only answer things by email, even "urgent" issues have to be emailed. After calling and leaving voicemails for three weeks, they only called back after an email was sent. Oh also, there's two SJAC facilities within 5 miles of each other, so be sure you choose the correct one. Very upset at this whole experience.

We arrived at 11:30 sharp and checked in. He told us he didn't know which instructor we were…read moreassigned and which lane we were in so just sit tight and someone will call her name. He admitted he all he did was check people in and knew nothing else. We sat directly next to the front desk at the stools closest to the pool for 15 minutes without hearing her name called. I figured "maybe they are running behind" I asked again and this time the front desk guy states she should have been with Gianna Papa. I thought to myself "Why was this information not provided originally???" He pointed out Gianna and I walked over to ask if she had called the 11:30 appointments yet. By this time it was approximately 11:50/11:55. Gianna said she called my daughter's name "twice" and no one answered so she just moved on to her other 2 students. She blamed us saying " the other girls heard their names called " meaning we weren't paying attention. Gianna then called Alek Combs over who continued to blame us stating "Gianna called her name" and "why did we wait so long to ask about our lessons if we were just sitting here?" Gianna and Alek lacked professionalism and blamed us. They took zero responsibility for running their shifts and their lack of accountability for their students. I have no faith in their abilities as instructors/coaches/ temporary guardians of my daughter while she would be under supervision in the pool. As me and Alek continued back and forth, Gianna stood there and watched. She was NOT watching the two other girls who were under her care. Because of this, their father got upset by the situation as well, which he rightfully should have. But instead of directing his frustration towards Gianna and Alek he decided to direct to me which escalated the situation further. I chose to be the only responsible individual and I removed Alek from Gianna and the pool to speak with him and access the management email address. Alek was tone deaf to the entire situation not realizing he had been blaming me and a 5 year old girl standing there waiting to swim. Alek offered to give her lessons in 30 mins to then make up for everything but as we sat they're waiting for that additional time he realized he had another appointment cancelled on us and wasted our time even further. End summary: We showed up on time, sat around for and hour, got blamed for not speaking up or listening, my daughter cried and I almost had an altercation with another parent. We wouldn't consider returning based on the fact that the instructors feel that they addressed it properly. We don't feel confident their attitude would change. There is no clear document given to a new student stating what is needed and how the classes work. No one told anyone, my wife or mother, that an instructor would be shouting from across a noisy pool at a 5 year old little girl. Wouldn't you think it would be beneficial to make sure all children heard their name by WALKING up to the front desk to make sure.This wasn't a class of 30 kids... it was 3 kids total. Not hard to make sure everyone was there. Ridiculous. The sheer attitude and response from the instructors is deplorable and in front of small children of all things. This isn't how you treat customers. Gianna and Alek were responsible for my daughters sadness and my frustration. We will expect a full refund.

My daughter has been taking swim classes at this location since February and the experience has…read morebeen really great. We love AHK's instructor and love the ability to makeup classes when we need to. The facility is clean and they do a great job at communicating if there are any changes to the schedule. Prices are comparable to the other neighboring swim schools, but we liked Goldfish because they are offered times on Sundays, which works best for our schedule. We look forward to many more years here!

We love goldfish!! My kiddo moved up the levels quickly b/c the teachers there are very good at…read morewhat they do. I can't believe bear paddle and kids first swim are even in the same league as goldfish. We went to both of those places. Other parents told me their kids have been taking lessons at bear paddle for 2 years without knowing how to swim. That's such a waste of time! We found goldfish from a neighbor and it's been amazing. I love the vibe there. Shout out to Ava, Ethan !!

Donzel did an excellent job working with our 6-year-old son. We truly appreciate his patience and…read morecommend his ability to connect with and teach children with special needs.

We have had a great experience with Sunsational! My daughter was paired up with an awesome…read moreinstructor-- Maggie-- and she has helped my daughter so much and has also been really flexible with our schedule. I'm so glad I found this wonderful alternative to swim classes at a swim school.

I am on the junior 1 swim group and it is really good. All of the coaches are super nice. The sets…read moreare well matched to the specific swimmers swimming ability.

USA Swimming affiliated club team. Offers multiple levels of age group swimming, a dedicated…read moremasters swim team, a development program, as well as Saturday morning group swim lessons. There are two main seasons for swimming here: Fall/Winter (runs September to March) and then Spring/Summer (April to July).

Great place for family get together. We had a family reunion ever at Chartwell this weekend. The…read morestaff are very attentive and helpful. The food was excellent and plentiful. This is our second year at Chartwell and we will definitely be coming back.

Grounds were beautiful and every member of the staff was incredible! So glad we found Chartwell…read morefor our daughter's wedding

I have been taking my daughter to gymnastics since September 2025. She started with Coach Beckie…read moreand now has Coach Paisley, and both coaches have been absolutely phenomenal with her. My daughter has grown so much within that short time and her confidence with doing certain things has improved greatly. She looks forward to class every single week and I'm really glad I chose Bright Stars!

I'm so happy I decided to switch my son to this gym about 2 years ago, my son loves his swim…read moreinstructor pat and his ninja warrior coach summer. We also had his birthday party here this year and it was amazing I believe we had coach Philip and I wish I could remmeber the other girls name she was so sweet. This whole gym as a whole is amazing and we are so thankful we found this gym for my son.