We had an unexpected emergency after hours on a Saturday night They came in and stabilized our pet…read moreworking all night Staff was patient competent and reassuring.

The staff are just fabulous!! I trust them with my dog. My dogs are not hesitant to walk in, and…read morethey like the staff as well! They have true compassion! Unfortunately I have had to use their emergency services when my dog found poison. They saved him!! Although they are not a 24 service they are on-call. They started his treatment so we could transport our dog to Scottsdale for 24 hour IICU care for the next week. Without Dr. Snyder's quick stomach purging, coal packing. labs, initial medication's, and close communication with poison control. My dog likely would've died. Before that even happened this has been our vet for my Rose Crested cockatoo (parrot), my cat, and my 2 dogs for more than 3 years. We are very satisfied, very happy, and very at ease with the care for my pets. I highly recommend!

I had an emergency starting Sat. Due to weather and everyone closed. I called 1st thing Monday…read moremorning. (We moved up 6 mon ago and didn't have a vet) The girl took a bunch of info about the situation. She was wanting to work us in the afternoon. She staffed it with a Dr who said no come right away. I was on my way within 20 min. As I was about to pull in she called and said we couldn't be seen, I had taken too long. Very disappointed in the unprofessional treatment. Thankfully, I got in elsewhere right away.

Although i've never been there, I intend to make an appointment to come there for the shots and…read morehealth exam. I have heard from several people that this fat clinic is one of the best in Show Low area. HIGHLY RECOMMENDED

Well they can get rid of that lady vet that called the police on me because my dog nipped her…read morelittle finger didn't even draw blood. My God it's a veterinarian clinic. They work with animals. She had just stuck to sort of large things up to dog's butt and I think she was pretty rough while doing it. She pissed the dog off. Maybe she needs to go back to veterinarian school or go to McDonald's and flip burgers.

We took our older girl and new pup in for vaccinations. They were absolutely wonderful and so…read morehelpful even though I had a weird situation at the end & yet remained kind, polite and patient with us. We are super thankful for them for their kindness. Thank you to all the kind vets!

Knowledgeable, efficient and affordable. I had no trouble making appts and picking up meds when…read morethey were needed.

The vets themselves are very good.. But a very opinionated assistant at this clinic thinks older…read morewomen who dedicate themselves to caring for feral cats have a mental problem. She has no problem lying about the condition of an animal just to try and demonstrate that the cats are not receiving good care. I have never been so insulted and I'll never go back.

They DO NOT TAKE ANY emergency animals if not already a "client" not sure why this place offers…read moreemergency services if you refuse every emergency

Compassionate staff and skilled Doctors and Techs! They are…read moregreat at explaining everything step by step and ensuring you understand everything about treatment of your pet!

We crossed paths with Charlie Brown & his brother Snoopy (of course) when we visited a Hotel / RV…read morePark Resort in Guaymas Mexico. They were living under a garbage dumpster and surviving on small bugs. At 2 pounds each there was no way they could get up into that dumpster where the good stuff was. Needless to say, when we left several months later, they were our new traveling companions. Upon arriving back in the states we took them to a vet that we TRUSTED. Bad news ! Charlie Brown had feline leukemia ! For the next 9 years they were as tough as junkyard dogs (or cats) . Then about 10 days ago Charlie started bloating up,he quit eating and drinking much, and wanted to sleep in a dark spot all day. Was his leukemia rearing it's ugly head after all this time, we wanted to know, but were afraid to ask ? We were spending the summer in a strange town, 240 miles each way from his vet, but we crossed our fingers and starting looking on the internet for some HELP. We found Alta Sierra Veterinary Hospital, which is owned by Dr. Kristin Bell. Her clinic's web-site is extremely professional. Extremely. She claims to have a CARING STAFF and the dozen or so reviews (on her website) back her up to a pet. All those reviews and not a single negative syllable ? We rushed Charlie the 45 miles into town on a Monday and after checking him in (paper-work) Ms Bell came into the room and starting reviewing the situation. Did we want to check him for the leukemia virus ? Not necessary we replied, their was no doubt about it. Did we know which virus ? No. Well,she could drain a small amount of the bloating fluid and could tell by looking at it. OK ,but why not drain all the fluid I asked ? No answer. She was busy picking Charlie up to take him and drain some fluid. THIS WAS THE FIRST TIME SHE TOUCHED HIM. Upon returning a few minutes later she told us which virus he had. It was either 3 or 4 initials. Neither of us would later remember. She would give us a prescription that might slow things a bit and she had some cat food high in protein that would be good for him. We waited a long time for the prescription, paid our bill ($275.00), and left. As luck would have it we had to return on Wednesday for a doctor's appointment for me. I asked my wife to go into the clinic and find out which virus Charlie had and to get some of that cat food Dr. Bell had suggested. She was informed the doctor was out of the office for the rest of the week, their was no record of which virus Charlie had, and they had no idea which food she had recommended. Good-bye, who's next ? Could they send her an e-mail for the info. NO NO She's out of town ! $275.00 and they couldn't answer 2 simple questions ? They knew we had a cat that was dying, but where was all that COMPASSION ? We've been in a lot of veterinarian's offices. We know COMPASSION when we see it. NOT HERE

I would give Zero stars. Had my GSD neutered. After a few weeks his scrotum was huge. Reached out…read moreto the vet Tammy Helzer and she said wait another month. We waited but the swelling did not go down. She did a second surgery and took out an encapsulated blood clot. She said she had never seen this before, even though most vets should know that this can be a complication of neutering. She sewed his scrotum together to keep this from happening again. I don't think she looked into the root cause of this problem. We are now one week out from the second surgery and his scrotum is bigger than before and he is in a lot of pain. We have taken him to another vet because Tammy just doesn't seem to care about her patients. I would recommend staying as far away as possible from this shoddy business in Snowflake Arizona.

I have one of her Cheetoh cubs. She's 3 years old now and so much fun and sweet very loyal and…read moreloving to me and my family.

Carol, who created the hybrid is a great person to deal with and her knowledge of cats is…read moreunparalleled.

They are amazing taking care of both our doggies. They make our doggies so beautiful and smells…read morebeautiful. we've been with them for three years thank you for taking care of our doggies cookie and Louisa look beautiful.

They gave my dog some sort of burn and a corneal abrasion. She was red and swollen all down her…read morenose and around her eye, but the groomer never mentioned it when I picked her up. We took our poor dog to the vet the next morning, and the corneal abrasion was diagnosed. We had to put ointment in her eye for a week. I stopped by the groomer two days later and spoke to the woman who groomed her. She apologized for the injury, and said they had fired a shampooer for being rough. She verified my phone number, and said she would let the owner know. I never received a phone call or apology from the owner. They never offered to refund the grooming. The vet bill was not terribly expensive, but it's the principle of the matter. It felt like they don't care about our dog. We will not be back. I have since found a groomer in Show Low who is amazing, and I will drive the extra distance/30 minutes to make sure my dog is treated well.