While out camping my dog broke her nail. Blood everywhere, half hanging on nail this place did an…read moreamazing job despite coming in last minute before the holiday. The vet was honest and laid Out all the options and at the end of the day Their goal was to make her comfortable. They blew that goal out of the water. The vet techs took all the care to keep her comfortable while they cleaned her up and bandaged her paw. This is what a vet should aspire to. Patient care while rejecting harsh measures to handle a pet that may not be cooperative. Thank you.

Again, I can't give enough praise. My Border Collie went in for vaccine updates and I mention he…read morehad a leg that fell asleep often. Very often. Anytime he lays down his right rear leg fell asleep fast. Dr. Snyder fixed in about 30 seconds. Since that appointment, 2 days ago, his leg has NOT fallen asleep. Up and down like he should. What a relief. He has a 2 week chiropractic follow up with Dr. Snyder. Looking forward to even better health for my fur baby.

I like this clinic! The place is modern and clean and both my dog and my cat were not…read morescared/nervous going there for the first time at all. Staff had been polite and helpful and I found the costs to be really reasonable. The staff were also friendly and helpful in listening and answering any questions I had (especially since we were just establishing care for these a dog and a cat there). I was really glad we found a trustworthy place to take our pets there in the area!

I had an emergency starting Sat. Due to weather and everyone closed. I called 1st thing Monday…read moremorning. (We moved up 6 mon ago and didn't have a vet) The girl took a bunch of info about the situation. She was wanting to work us in the afternoon. She staffed it with a Dr who said no come right away. I was on my way within 20 min. As I was about to pull in she called and said we couldn't be seen, I had taken too long. Very disappointed in the unprofessional treatment. Thankfully, I got in elsewhere right away.

My cat got bit and her jaw swelled up, last time I tried to get into a vet around here. The weight…read morewas long. White Mountain Animal Hospital got me in same day even though we had never been there before. I didn't have much of a weight when I was there and the technician and the Vet were quick and efficient and pleasant. They even showed me how much it was going to be before it all happened. While I was out in the waiting room, anybody who came out of a room that worked there greeted me with kind words and a smile. The technician brought out antibiotics for my cat, I had a little trouble with my credit card, so I had to call them and was on hold for a long while, in the meantime, Amanda, the receptionist put my antibiotics in a bag with an ice pack so she wouldn't forget to give it to me and it would stay cold. After our visit, I got not one but two phone calls to check up on us. These are very caring people and I suggest them highly and I'm so glad I found them Thanks to one of my customers telling me about Dr. Bratcher. my cat and I were at ease the whole time. Highly recommend White Mountain Animal Hospital and their wonderful employees.

Well they can get rid of that lady vet that called the police on me because my dog nipped her…read morelittle finger didn't even draw blood. My God it's a veterinarian clinic. They work with animals. She had just stuck to sort of large things up to dog's butt and I think she was pretty rough while doing it. She pissed the dog off. Maybe she needs to go back to veterinarian school or go to McDonald's and flip burgers.

I retired as a vet tech and relocated from Phoenix to Snowflake, AZ. Aware that there were few vets…read morein the area and uncertain about their quality, I approached the situation with some caution, given my experience in the field. Since Cedar Ridge is the nearest clinic to me, I scheduled an appointment there to vaccinate my two Great Pyrenees puppies. I was pleasantly surprised by the high quality of care and the kindness shown by Dr. Despain and the staff. I have since seen both doctors for several of my dogs and goats. I particularly appreciate the fact that Dr. Despain has called me when I have had random questions. I highly recommend this Clinic.

I have been taking my little dog, Jack to Dr Despain, since he was a puppy. He's 8 yrs old now…read more From vaccines, tooth extractions, to finding and removing a foxtail from the back of his throat and general health checks. The receptionist is always pleasant. The vet techs are patient and listen. Dr Despain is professional and answers your questions. I like him and his staff. Jack doesn't like the thermometer up his butt and remembers everytime we go there. Ha ha! He gives them a hard time, squirming and whining, but we get thru it.

They DO NOT TAKE ANY emergency animals if not already a "client" not sure why this place offers…read moreemergency services if you refuse every emergency

Compassionate staff and skilled Doctors and Techs! They are…read moregreat at explaining everything step by step and ensuring you understand everything about treatment of your pet!

We crossed paths with Charlie Brown & his brother Snoopy (of course) when we visited a Hotel / RV…read morePark Resort in Guaymas Mexico. They were living under a garbage dumpster and surviving on small bugs. At 2 pounds each there was no way they could get up into that dumpster where the good stuff was. Needless to say, when we left several months later, they were our new traveling companions. Upon arriving back in the states we took them to a vet that we TRUSTED. Bad news ! Charlie Brown had feline leukemia ! For the next 9 years they were as tough as junkyard dogs (or cats) . Then about 10 days ago Charlie started bloating up,he quit eating and drinking much, and wanted to sleep in a dark spot all day. Was his leukemia rearing it's ugly head after all this time, we wanted to know, but were afraid to ask ? We were spending the summer in a strange town, 240 miles each way from his vet, but we crossed our fingers and starting looking on the internet for some HELP. We found Alta Sierra Veterinary Hospital, which is owned by Dr. Kristin Bell. Her clinic's web-site is extremely professional. Extremely. She claims to have a CARING STAFF and the dozen or so reviews (on her website) back her up to a pet. All those reviews and not a single negative syllable ? We rushed Charlie the 45 miles into town on a Monday and after checking him in (paper-work) Ms Bell came into the room and starting reviewing the situation. Did we want to check him for the leukemia virus ? Not necessary we replied, their was no doubt about it. Did we know which virus ? No. Well,she could drain a small amount of the bloating fluid and could tell by looking at it. OK ,but why not drain all the fluid I asked ? No answer. She was busy picking Charlie up to take him and drain some fluid. THIS WAS THE FIRST TIME SHE TOUCHED HIM. Upon returning a few minutes later she told us which virus he had. It was either 3 or 4 initials. Neither of us would later remember. She would give us a prescription that might slow things a bit and she had some cat food high in protein that would be good for him. We waited a long time for the prescription, paid our bill ($275.00), and left. As luck would have it we had to return on Wednesday for a doctor's appointment for me. I asked my wife to go into the clinic and find out which virus Charlie had and to get some of that cat food Dr. Bell had suggested. She was informed the doctor was out of the office for the rest of the week, their was no record of which virus Charlie had, and they had no idea which food she had recommended. Good-bye, who's next ? Could they send her an e-mail for the info. NO NO She's out of town ! $275.00 and they couldn't answer 2 simple questions ? They knew we had a cat that was dying, but where was all that COMPASSION ? We've been in a lot of veterinarian's offices. We know COMPASSION when we see it. NOT HERE

I would give Zero stars. Had my GSD neutered. After a few weeks his scrotum was huge. Reached out…read moreto the vet Tammy Helzer and she said wait another month. We waited but the swelling did not go down. She did a second surgery and took out an encapsulated blood clot. She said she had never seen this before, even though most vets should know that this can be a complication of neutering. She sewed his scrotum together to keep this from happening again. I don't think she looked into the root cause of this problem. We are now one week out from the second surgery and his scrotum is bigger than before and he is in a lot of pain. We have taken him to another vet because Tammy just doesn't seem to care about her patients. I would recommend staying as far away as possible from this shoddy business in Snowflake Arizona.

I have one of her Cheetoh cubs. She's 3 years old now and so much fun and sweet very loyal and…read moreloving to me and my family.

Carol, who created the hybrid is a great person to deal with and her knowledge of cats is…read moreunparalleled.

They are amazing taking care of both our doggies. They make our doggies so beautiful and smells…read morebeautiful. we've been with them for three years thank you for taking care of our doggies cookie and Louisa look beautiful.

They gave my dog some sort of burn and a corneal abrasion. She was red and swollen all down her…read morenose and around her eye, but the groomer never mentioned it when I picked her up. We took our poor dog to the vet the next morning, and the corneal abrasion was diagnosed. We had to put ointment in her eye for a week. I stopped by the groomer two days later and spoke to the woman who groomed her. She apologized for the injury, and said they had fired a shampooer for being rough. She verified my phone number, and said she would let the owner know. I never received a phone call or apology from the owner. They never offered to refund the grooming. The vet bill was not terribly expensive, but it's the principle of the matter. It felt like they don't care about our dog. We will not be back. I have since found a groomer in Show Low who is amazing, and I will drive the extra distance/30 minutes to make sure my dog is treated well.