After several years I decided to try Vet-to-go house call as going in to the vet as always been a…read morechallenge for my dogs. Dr Amy was very kind and respectful to my dogs that have anxiety. Having them make house calls is top notch! So much easier. She was patient when one of them was nervous and just let her get comfortable before trying anything. Prices are very reasonable as well. I would have spent 3 times as much at my regular vet. Thank you!

Had all 3 dogs spayed or nutured here. I had no issues or problems with service or procedures…read more Easy making appointments, and price of services is affordable. Friendly personnel and clean comfortable waiting area.

I took my dog into this vet for the first time after calling around other vets in the area…read more(including my regular vet) and they were the only place that would take her in for an emergency. The staff was super friendly and accommodated my dog's needs on such short notice. The vet herself was very friendly and kind to my dog. Also the atmosphere and rooms were very nice and clean! I'm considering switching to this vet now that I know how they treat their customers. I recommend!

Definitely recommend this veterinarian hospital. The staff…read moreis very professional and friendly. My dog Bailey was of course skittish about going inside. She was treated warmly and felt comfortable right away. The facility is beautiful, new and modern. Didn't smell like a veterinarian hospital so she didn't put her brakes on when she started walking through the front door. Below her eye she had gotten a bump and her eye was swelling. Thinking maybe a yellow jacket or bug bit her. They gave me antibiotics for it. Cleared up in less than a week. They did a thorough check of her and found she did have a broken toe nail, so she got a nail trim also. I did notice they have a sign that if you get 4 nail trimmings, the 5th is free. Unfortunately we are moving next month. I'm disappointed since I just found this Awesome place for Bailey's care. Thank you Billings Animal Family Hopsotal

Let me tell you about this place! A dear friend of mine has had her Shih Tzu companion with her…read morefor well over 10 years. We were neighbors in 2005 in Washington State. He recently got ill, and my friend took her baby to a local veterinarian. (not this one). They gave her some ....difficult to accomplish goals for her administering medication to her dog. This dear soul is 74 years old, and not able emotionally or physically to do what she was asked to. Happenstance had her and I chatting via Facebook that night, and she told me she was worried about her boy, and told me what the Vet had told her to do. I won't get into it, but I was very angry because a 74 year old woman can not do what they asked.......she was getting ready to take out a payday loan for the vet......., and she lives on a VERY fixed income I told her to PLEASE take her boy to an EMERGENCY PLACE on Sunday, and have him evaluated and treated. I knew the dog was dehydrated and needed IV fluids......and other things, but I knew he would not last long without being seen. She did, and here is where Best Friends comes in. She took them toBest Friends Animal Hospital.... I had told my friend to give them my number (because I was going to help her pay). They called me, and I spoke to the Veterinarian TWICE. The did a PHENOMINAL job of taking care of Teddy, and were so polite, and helpful. They were conservative on treatment, but still fully addressed the issues, and in several days her little boy was ready to go home. Labs drawn ,IV fluids overnight with TLC, antibiotics given, some teeth pulled and a dental. It was step by step. First they gave fluids and drew blood. Waited for the result of that (and it was good) before progressing to the dental. It was responsible, caring treatment, based on what is best for the animal. The Veterinarian, a lovely ,skilled woman...... (Dr Brizkon) (forgive me if I mis spelled it).....said " I treat every animal as if it were my own". That is obvious. I can not say enough about the front office people who had this stranger they had to call, who "said" they were paying for the bill. (as well as the Techs, and Veterinarians) I told my dear friend I was paying for half, but as she was visiting her boy, I was on the phone paying for the rest. She did not know until check out. My wife totally supported me in this. So after all this is done, my friend tells me she has been taking her pup to nursing homes to help the elderly.................God works in mysterious ways.......but I would trust ANY of my animals with this animal hospital, and staff.....any day.

To Whom it may concern We have been bring our dogs and cats…read moreto this Vet for 10 years. In those 10 years we have spent thousands of dollars. This past month the Vet charged us $700 for a dog ear infection then charged us $50 to check the ear out on a return check up visit that they said was all inclusive. I would not hesitate to give a big fat zero to the staff but most of all to the manager. Very rude and expensive. There are many Vets in Billings and this Vet is not the one you want. Expensive Rude behavior Waiting all the time Not what you want in a Vet service Absolutely TERRIBLE Read the other reviews its all about the money save your money and your pet Ludlow H

Been going there at least 5yrs. I would not take my 2 fur babies anywhere else. Great people that…read moreare kind and friendly. The Doctors treat fur babies kind and caring. Give them a try

This staff is so friendly, patient and kind to both us and our pet. They are understaffed right now…read moreand you can tell it is hard on them. They really strive to give the best of care.

We started with this Vet when our dog, Blue became ill. He was very old and we knew his time was…read morenear. Dr. Elliott came out to the house and spent time with us and with him. He was both knowledgeable and very kind. Julie handled all of the details afterwards and was so sweet. It was hard but they were wonderful and so understanding.We began taking our second dog, Lovie, to them and they are so great with her. Everyone is so friendly, the girls call her by name and treat her like she has been coming to them forever. We are now in the process of having several feral cats spayed/neutered and they have been extremely helpful in getting this done. We would recommend Laurel East Animal Center to anyone, gladly! The Collins Family

Very clean well maintained facility, we feel very comfortable leaving our fur baby here when we…read morehave to go out of town.

I had high hopes when we first dropped off our cat, we were taken to the area where he would be…read moreboarded and had the chance to put him in the "kennel" (I don't know the right word) ourselves with his blanket and toys. We paid upfront and there was a military discount so our $100 total was now $90 We made our reservation during the Memorial Day weekend for our 4th of July trip because our regular boarding place (MLVH) was full and we did not make them early enough. P&C was available so we booked. We were told by the person on the phone (didn't catch the name) that they would be open on the 4th for pick up only from 4-5pm. (Like their Sunday hours). MLVH is 24 hours access regardless of holiday(it's an emergency vet) so I was not very comfortable at the idea of not having access to him at any point, and we didn't know if we would be able to pick up in that time frame. We made it back to Billings on July 4 and arrived at P&C around 3:50 and called 3 times after 4:00pm, there was no answer I returned to P&C by 6:50am July 5 and they opened early and I went in to retrieve my cat. I was greeted by Kate at the desk who called back for My cat and they brought him in his carrier, the food we had provided and a blanket that was not his. They went back to retrieve the right blanket and I noticed that his food was not completely used. (I will attach pics) We provided two large ziplock bags with pre portioned food and a sheet with instructions in each bag on how to feed our cat, a morning bag of food and an evening bag. on the slip they have you fill out at drop off, we noted that feeding instructions were in the bags, and when we took him to the back at drop off, they told us that we could leave his food on his carrier and they would get the food from there. The evening bag appeared to have not been touched at all, My cat had only been fed once a day for his time there, half of the total amount of food he receives daily. I was heartbroken. My cat has very clearly lost weight during his time at P&C. I spoke to Kate again and asked about the feeding habits they have at P&C and she reassured me that he should have been fed as instructed and that they do it differently than the dogs, the instructions given for cats were what are to be followed. She took my contact information and told me that her employer would be reaching out to me to talk about my cats stay. Kelly called at 4pm and asked about the experience and told me that she had spoke to the person who had first taken in my cat and said that they had only noticed one of the bags, and did not do any further investigation about additional food,I find this had to believe because we left both bags on his carrier as instructed, and they were right next to each other. You could not touch one without touching the others. She told me that he always had food in his bowl, as cats can have a hard time adjusting to boarding places and do not always eat. (We incentivize his eating with wet evening food, but he never received that.) His morning portion could not have been nearly enough for a whole day. I asked why the wrong blanket was brought out when I picked him up when we placed him in the "kennel" with his own blanket and she tried to reassure me that the people cleaning the "kennel" probably had not realized that it was his personal blanket, that it could have been P&C's blanket. I don't know if that means that it was shared with other cats, but we will be washing it just in case. I brought up how we were told when making the reservation that we would be able to pick up our cat on the 4th, but Kelly told me that Christmas, Thanksgiving, and 4th of July are the only holidays that they are closed and was apologetic to hear that no one was available to pick up the phone, but of course there is always someone with the dogs, and the cats too. Kate had told me earlier that the only holidays that they are closed are Christmas and 4th of July. My cat was really agitated on our way home, but Kelly tried to assure me that he had a great time at P&C and she remembers him specifically. I don't know how true that is. I won't make the mistake of not booking my regular boarding place soon enough. I won't put my cat at risk of losing more weight, of not being properly fed, of potentially having his personal items giving to other animals, of not being able to pick him up when I'm told I can, and not having access to get him whenever I can. P&C may be a fine place for dogs, as most of the discussion is centered around dogs, but it is not a great place for a cat. MLVH Has a lower rate, has 24hr pick up and drop off, and sends updates of our cat directly to our phone uninstructed and has never once had a problem with our feeding instructions.

Took my German Shepherd to get some obedience training and Leonard was extremely professional. My…read morepup came back to me and was much better about commands and listening to recalls. I asked Leonard to use a closed fist motion to help signal him to sit so he'd be on the same page with my other dog and when I got him back after the three weeks it worked like a charm. Aside from his work, I would give Leonard himself a 5 star review. He's polite, very understanding of needs/wants, and overall was just a great guy to work with. Would be willing to board my dogs with him again if I ever need to!

I would not recommend most of anyone to go to this dog care place. As there was to many problems to…read morecount. First one being that she never had a firm price position. First, it was $35 dollars then it was $30 dollars. Secondly, the dog sitter who mysteriously only give her name once (if that happened, I don't remember what it was) stopped visiting my apartment space at around 8:40 AM, then changed to two 9:00 AM visits in a row. In other words, she was being specifically dedicated to giving me the lesser experience as possible. Lastly, there was to many personal comments made towards me such as ''I don't do specific times'' along with ''stay out of trouble'' during my college spring break. This came across as disrespectful and made my stomach crawl. In summary, stay a country mile away from this place if you want your dog looked after.

Coming to the house is very convenient for us and she does an amazing job! We have 4 dogs and they…read moreall love her!

Brandy has been grooming our dogs for 2 generations now and I wouldn't go anywhere else. She has a…read moregenuine love for them and I know she is treating mine as if he were hers. My 1 yr old yorkipoo reaches for her and starts with kisses when she picks him up at the front door. But without question, it is the least stressful for our fur baby to not be kenneled and endure hours at a grooming salon. From pickup at the front door to return at the front door never more than 45 minutes and he looks great! Downside to being great is she is always booked. I am happy to book for a year in advance to secure our spot.