To Whom it may concern We have been bring our dogs and cats…read moreto this Vet for 10 years. In those 10 years we have spent thousands of dollars. This past month the Vet charged us $700 for a dog ear infection then charged us $50 to check the ear out on a return check up visit that they said was all inclusive. I would not hesitate to give a big fat zero to the staff but most of all to the manager. Very rude and expensive. There are many Vets in Billings and this Vet is not the one you want. Expensive Rude behavior Waiting all the time Not what you want in a Vet service Absolutely TERRIBLE Read the other reviews its all about the money save your money and your pet Ludlow H

***Dr. Galvin review*** my 5 yr old German Shepherd was in pain after he fell wrong from jumping…read moreoff our almost 3ft retaining wall. He was barely walking. I call BFAH (3.25.23)to have him seen as an ER appt. The front desk staff was great with getting him in. The vet tech (I don't remember her name) was very kind and sweet to my boy. I thought this is great! He will get help. Then, Dr. Galvin came in and went up behind my dog (he wasn't muzzled as he was not ever an aggressive dog) and grabbed his back. My dog of course started barking and growling to which Dr. Galvin was SCREAMING at me to pull my dog (he wasn't able to move but I did pull him back in case he was going to bite which he has never done.) Dr. Galvin then stated, "I am leaving, I am leaving the building." I understand being shocked, stressed or mad about my dog barking and growling, BUT you are a vet and know animals can not speak on what/where anything is hurting. Even right after she left the tech came in and my dog was fine with her, not a peep from him. She finally came back in the room about 15 minutes later (my dog is still not muzzled and when she came in all he did was lay down) she gave us two medications and stated that he needs to be muzzled and sedated if she wants to do x-rays then left.Dr. Galvin stated that, "today is not going to happen for xrays and sedation" even though my dog clearly was in pain and not walking 100%. I got my dog to another vet (on Sunday 3.26.23) to have them check him. They said he needed a CT as he has a spinal injury. (They also had no issues with him when they did their testing and we muzzled him for the back half exam to which all he did was a low soft growl.) The ONLY place to get a CT (in Billings) is at BFAH. I called Monday morning to get him in for a CT I was rudely told they have to wait for a referral. I asked why when they saw him on Saturday, again I was told "because we need a referral and we have an opening on Thursday or next week." I told the lady that my dog has gotten worse and now is not walking at all, but was told the same thing about waiting for a referral. I was trying to manage my dogs pain as he got worse and worse to have them call me late Tuesday afternoon to do a CT on Friday. I ended up having to put my 5 yr old dog down Wednesday do to him not being able to move any longer, not eatting and whining all day in pain. Dr. Galvin needs to be fired and I will never ever recommend them to anyone unless you just want your animal to die. The other vet also gave his more pain pills and stated, "he is a big dog she should have given you a higher dose of medication." I called today(3.30.23) and spoke with the manager who stated the director was not in until next week but they will review this and get back to me. She also stated that Dr. Galvin doesn't do big aggressive dogs. WHY THE HELL is she a vet then???? So, thank you Dr. Galvin for having no compassion, no bedside manner, no follow up calls during this process or concern for the pain my dog was in. I truly hope one day some doctor treats you the way you have treated my dog. You are a horrible provider and person. If I could give you negative stars I would.

If I had to use just one word for Lockwood Vet. Services, it would be: kind…read more After having a less-than experience with another veterinary clinic, I was wary about getting my cat help. But, it was time and she was ready to go. After trying three other clinics that could not help me, I tried Lockwood thinking I was not going to find anyone who would help. Thankfully, Lockwood was exactly what I needed. From booking my appointment to leaving the clinic, my experience was nothing short of supportive and kind. Not once did I feel judged or ashamed of putting my cat to sleep. They treated her with love, like one of their own. Clearly, I have so much gratitude and respect for every person I encountered at Lockwood, even the veterinarian that greeted me outside the door with a baby goat to pet - to help me feel better. Thank you, Lockwood, from the bottom of my grieving heart.

I came with my new dog to check on her health and they told me she had parvo and it wasn't worth…read moredoing a test but wanted to charge me to take the medicine with me and nurse her to health at my home she said the dog only had a few days typically to live and offered to euthanize her just to come home and the dog wasn't ill and didn't have parvo they took my money and gave me false information for something that should've been a normal health checkup I'm never going there again very unprofessional and I wouldn't trust an ant with those people

Absolutely the best vet I've ever had in my entire life. I…read morecan't say enough good things about this vet. That's the only one I'll ever bring my animals to. Reasonably priced and they really actually care about you and your animals.

Absolutely thrilled I found this place. Best vet visit I have experienced in a long time. They…read moreactually allotted a whole hour to my little dog. Dr Caitlin is open, honest and not pushing expensive things on me. A rare find these days. I recommend to anyone who cares about their pets.

Very clean well maintained facility, we feel very comfortable leaving our fur baby here when we…read morehave to go out of town.

I had high hopes when we first dropped off our cat, we were taken to the area where he would be…read moreboarded and had the chance to put him in the "kennel" (I don't know the right word) ourselves with his blanket and toys. We paid upfront and there was a military discount so our $100 total was now $90 We made our reservation during the Memorial Day weekend for our 4th of July trip because our regular boarding place (MLVH) was full and we did not make them early enough. P&C was available so we booked. We were told by the person on the phone (didn't catch the name) that they would be open on the 4th for pick up only from 4-5pm. (Like their Sunday hours). MLVH is 24 hours access regardless of holiday(it's an emergency vet) so I was not very comfortable at the idea of not having access to him at any point, and we didn't know if we would be able to pick up in that time frame. We made it back to Billings on July 4 and arrived at P&C around 3:50 and called 3 times after 4:00pm, there was no answer I returned to P&C by 6:50am July 5 and they opened early and I went in to retrieve my cat. I was greeted by Kate at the desk who called back for My cat and they brought him in his carrier, the food we had provided and a blanket that was not his. They went back to retrieve the right blanket and I noticed that his food was not completely used. (I will attach pics) We provided two large ziplock bags with pre portioned food and a sheet with instructions in each bag on how to feed our cat, a morning bag of food and an evening bag. on the slip they have you fill out at drop off, we noted that feeding instructions were in the bags, and when we took him to the back at drop off, they told us that we could leave his food on his carrier and they would get the food from there. The evening bag appeared to have not been touched at all, My cat had only been fed once a day for his time there, half of the total amount of food he receives daily. I was heartbroken. My cat has very clearly lost weight during his time at P&C. I spoke to Kate again and asked about the feeding habits they have at P&C and she reassured me that he should have been fed as instructed and that they do it differently than the dogs, the instructions given for cats were what are to be followed. She took my contact information and told me that her employer would be reaching out to me to talk about my cats stay. Kelly called at 4pm and asked about the experience and told me that she had spoke to the person who had first taken in my cat and said that they had only noticed one of the bags, and did not do any further investigation about additional food,I find this had to believe because we left both bags on his carrier as instructed, and they were right next to each other. You could not touch one without touching the others. She told me that he always had food in his bowl, as cats can have a hard time adjusting to boarding places and do not always eat. (We incentivize his eating with wet evening food, but he never received that.) His morning portion could not have been nearly enough for a whole day. I asked why the wrong blanket was brought out when I picked him up when we placed him in the "kennel" with his own blanket and she tried to reassure me that the people cleaning the "kennel" probably had not realized that it was his personal blanket, that it could have been P&C's blanket. I don't know if that means that it was shared with other cats, but we will be washing it just in case. I brought up how we were told when making the reservation that we would be able to pick up our cat on the 4th, but Kelly told me that Christmas, Thanksgiving, and 4th of July are the only holidays that they are closed and was apologetic to hear that no one was available to pick up the phone, but of course there is always someone with the dogs, and the cats too. Kate had told me earlier that the only holidays that they are closed are Christmas and 4th of July. My cat was really agitated on our way home, but Kelly tried to assure me that he had a great time at P&C and she remembers him specifically. I don't know how true that is. I won't make the mistake of not booking my regular boarding place soon enough. I won't put my cat at risk of losing more weight, of not being properly fed, of potentially having his personal items giving to other animals, of not being able to pick him up when I'm told I can, and not having access to get him whenever I can. P&C may be a fine place for dogs, as most of the discussion is centered around dogs, but it is not a great place for a cat. MLVH Has a lower rate, has 24hr pick up and drop off, and sends updates of our cat directly to our phone uninstructed and has never once had a problem with our feeding instructions.

Been going there at least 5yrs. I would not take my 2 fur babies anywhere else. Great people that…read moreare kind and friendly. The Doctors treat fur babies kind and caring. Give them a try

This staff is so friendly, patient and kind to both us and our pet. They are understaffed right now…read moreand you can tell it is hard on them. They really strive to give the best of care.

This clinic is under new ownership. The new owner, Dr. Doug, is very kind, no nonsense, and will…read morework with you and your budget. I have a household full of cats and dogs, and have yet to break the bank, nor have I had any extravagant recommendations made. I can also usually get in pretty quickly. The doc does like to take a long lunch break, but heck, who doesn't enjoy an afternoon siesta?

Dr. Doug and his entire staff are absolutely the best! He is a no nonsense, down to earth "old…read moreschool" vet, Who cares about your pet as well as your pocketbook. Unfortunately we moved out of the area and couldn't take him with us we Highly recommend this business to anyone looking for a good veterinarian in Billings.

I took my dog to the Animal Hospital, great service at first, got the X rays and found the issues,…read moregot meds everything is going OK, needed more meds the first ointment was $8.00 +/- maybe $10.00 go back for the second ointment Same size same med now over $60.00 for the Exact same ointment, find it online 30mg for 31.00 I was getting the 7.5 mg from the Animal Hospital for $60+ I order it online and all of a sudden they no longer accept online orders to verify the prescription. unless I go through one certain website. which I'm sure that is very expensive and they get a big cut.

My Yorkie was ill; his symptoms began on weekend and I had to take him to an emergency vet. He…read morewasn't doing any better and was at the animal hospital Monday before they opened. Staff was great in accommodating us without an appointment.

Skyview Vet has taken care of my dog Waylon for the past 3 years now and their staff + care has…read morealways been wonderful! Recently, Waylon needed a dental along with a tooth extraction done. Things are healing beautifully. He's so much happier and more energetic! I can't thank the Skyview team enough.

Easy to get an appointment and even open on Saturday! Very friendly staff and fairly priced.read more