Super busy Saturday but three of the floor sales reps all acknowledged me and said they'd be with…read moreme shortly. Before long I was helped and discussed my shoe goals and reviewed my foot analysis machine results to find a best fit. I was provided three shoes to try on. While my color preference found me needing to have the shoes shipped directly to me, you can guarantee I'll return in the future.

Where do I begin to say thank you for the phenomenal customer centered approach that I received…read morefrom Crystal? I cannot begin to describe how exceptionally helpful she was, taking her time to ensure that I found the right shoe for the walking that I do. After asking open ended questions about my activity (which is just walking up to 7 miles at a stretch) she was able to ascertain what was the best shoe for me. After measuring my feet she found the perfect shoe and was most helpful in changing out the laces for once I do not have to lace (yes I am lazy what can I say). Management of 1st Place Sports really needs to commend Crystal for how she makes the customer feel that they are the most important one that she's ever had to work with. Crystal is a role model for what customer service should be!!!!

This location is closed down!! I drove there yesterday excited to find a location close to home…read morewithout having to drive all the way to the beach. Instead I found that Tia location closed months ago.

December 19, 2020…read more The staff here were super friendly. They noted that the Baymeadows store had the items I was looking for and as I had 20 minutes, I could still make it there before they closed. Phew I am glad I did. This store does not carry Lululemon because there is one in this mall. However, the Baymeadows store can and does carry Lululemon. My visit lasted no more than a few minutes and it did not lead to any purchases. The staff were fantastic though.

Icon Boutique has brought some life to the streets of Downtown Jacksonville by focusing on a fresh…read moreproduct mix of urban street wear. Not only does Icon feature local brands like Bofresco, NufSed and Dilla, they are also the only place in town to get your hands on nationally recognized brands from Illest, Billionaire Boys Club, Stussy and more. There is a limited selection of shoes and skate decks (not as extensive as Kona), but the main focus is on clothing. Icon is also a big supporter of the local music scene. The Lyricist Happy Hour originates weekly from inside the store, and Icon's ordinarily mundane sidewalk transforms into a vibrant stage on Art Walk night where local free stylists battle for lyrical supremacy amongst huge crowds.

no stars ! worst customer service ever . if you like to do business with people who are never wrong…read moreand like to argue with u in an email . pure waste of money . if u like throwing money in the garbage , go ahead and buy from them . never received shit from them and they dont want to give me my money back . if it was worth suing i would definitely sue this company . don't buy from here . spend your money elsewhere

Shoutout to our local community heroes for making it so much fun to stay active! I have so many…read moregreat activities that we like to stock up on goodies to safe and well equipped. Hunting, target shooting, camping, going to the gym, going to the beach, and enjoying nature. The clothing is always so much fun to find the perfect look, feel, and function. Great prices from the store brands and also the name brands. I love the shoes and accessories too. I was able to modify my gym shoes with elastic shoe laces to be easier to slip on and off with ease. Healthcare items like lip balm, sunscreen, etc. They even have great snacks, drinks, and even bagged coffee! The staff is friendly, knowledgeable, and easy to approach. Great fun and great deals!

We had a product delivered to our house. The packaging was very damaged and the product itself was…read moredamaged when we brought it to the store to return it. We still had to pay the $30 shipping charge for a damaged product, which we returned! I give them a zero for customer service but because I must give a star to post this I'm doing that.

I would actually give this place no stars but it is not an option! I called and asked if they had…read morea particular shoe in stock they told me they did (I live 40 miles from there). I went the same day I had called after getting in an accident to find out they didn't have it!!! I wouldn't trust going there for something even if you cal in advance. And I would definitely NOT order on the phone. They do not know how to conduct a proper business.

I won a raffle and when I arrived (2 hours) before deadline, I was told they sold my shoes as…read morewell as the guy in front of me....wow

Big store, but the layout is a bit chaotic. It felt like we were walking around in circles without…read moreany method to the madness. Also, the racks were so close to another which made it hard look properly. 11.04.2026

I haven't been here in awhile but my fiancé wanted to get some new shoes for work so I tagged…read morealong. I'm surprised that this place is rated so low, our visit was fine. We stayed downstairs over my the shoes. They had alot of the Adidases and Nikes out and they look really nice, but alot of the other brands were kept in their warehouse and you must use the kiosk to request them to be brought out to try on. Once he did that I thought it would take awhile for them to go get them and hand them over, but it was maybe 5 mins or so and they were very polite about it. He tried two pair on and chose the pair that closely matched his uniform. He gave the other pair back and we took the other to the cashier, nothing to note about purchasing them, just fast and polite. Seems fine to me.

My husband and I went to Dick's to look at golf clubs. Jim helped my husband test out different…read moreclubs and find what worked for him in our budget. He was very knowledgeable and extremely friendly and patient. His customer service was outstanding and because of him we'll be back for more golf supplies soon.

This Dick's is not as large as the one at The Town Centre, but more than likely, they'll still have…read morewhatever sporting good you're looking. The store is very clean and nicely organized. Check out lines are never long, so that part of the shopping experience is always a breeze. If you need assistance, it's never difficult to find a friendly employee willing to help. As a matter of fact, whenever I'm in the store, generally more than one employees always approaches me asking if I need assistance. There are certain things we shop here for on a regular basis. I only use Speedo swimming goggles and they have a nice selection here. While not cheap, hubby loves Under Amour for working out... sometimes they even have nice sales on it. And while they don't have a very large selection of Reef flip flops, they do have a decent enough selection that hubby can usually find a pair he likes.

Fanatics is an online store that sells licensed gear for dozens of professional and collegiate…read moresports teams. Products include clothing, accessories, sports equipment, memorabilia, etcetera. Fanatics' prices are average to expensive. Sometimes the website has coupons available, and they offer FanCash cash-back that can be used toward future purchases. On July 31, I ordered three shirts from Fanatics. The shirts were 25% off. On August 3, Fanatics shipped my package via UPS and USPS. Three days later, the package was delivered to my home. The shirts look to be in good condition. I have never had to contact customer service. I knocked off one star because the prices can be a little high.

Zero customer service. Ridiculous return policies. Only an incompetent virtual assistant…read more Companies like this need to go away.