1. Beaulieu Energy Services

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    Durham, ME

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    Services - Beaulieu Energy Services

    Water heater installation

    Water heater repair

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    6 years ago

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    Wolfe Plumbing & Heating - New radiant heat/boiler installation

    Wolfe Plumbing & Heating

    (6 reviews)

    David Wolfe of Wolfe Plumbing and Heating is a rare 'find'. He's knowledgable, prompt,…read moreprofessional, and his work is exemplary. He accommodated us very quickly to temporarily address a leak, and has since performed several renovation projects. His communication and follow-through are refreshing, in a time where customer-centricity has all but vanished. I'd give him six stars, but it seems that five is the limit!

    Very dissatisfied! He was at my house for approximately 40minutes and charged an absurd price!!…read moreMany many issues here !! Make sure to have him explain EVERYTHING about his pricing 'flat rate for the job' or else you will be accused of not asking questions (whether you did or not). Make sure to have him discuss with you anything questionable before he makes his 'executive decision' and fixes something in a way that doesn't even make sense based upon the facts then charges you for HIS fix. Make sure to resolve any questions or concerns BEFORE paying the bill. If your husband calls him to discuss the price afterward, make sure to be on the call to dispell some of the mis-truths. When I attempted to address some questions/concerns, he admitted that he should have talked to me before making the executive decision and presented a possible fix but then didn't call me back as he said he would. I can accept that some of the issues happened because I didn't ask enough questions. He initially agreed that he should have asked first but later went back and wasn't willing to accept his piece when he spoke with my husband. Just not a good experience at all!

    Brancato's Heating - Our Logo

    Brancato's Heating

    (8 reviews)

    Great conversion of my A/C system to heat pump, so I now have heating and cooling through the same…read moreduct system. Good-bye oil furnace! Follow up maintenance and repair has been excellent. I've experienced several employees, latest was Nick, all have been competent and polite and efficient. Office guy, Bill, has always been helpful. My go to plumber company for years. Thanks, Joey!!

    Based on their web-site ad and some reviews, I talked to this company about a maintenance-cleaning…read moreof our heat pump units. I told Bill, the office coordinator, that we have three indoor units and one outdoor unit (the condenser). He said that the total would be $385, but since I'm a new customer there would be a $100 discount, making the total $285 - his words. I agreed to these terms. At no time during our conversation was a figure of $485 uttered by him, something I would not have accepted, even with the discount. And yet, the invoice that I received two days after service completion (about 2 hours' work by one technician) asked for $485 minus the $100 discount, plus a fuel surcharge of $7.50. I called to complain that this was not the agreed-upon amount, but Bill simply denied having made that offer. But I know what I heard him clearly say. Lesson learned - never accept an unwritten quote! The work done was underwhelming - acceptable, but more or less perfunctory without much oral communication about the state of the system. I would recommend anyone needing this service to shop around and get everything in writing before agreeing to the terms. I will not be a continuing customer.

    Beaulieu Energy Services - hvac - Updated July 2026

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