Five starts for Patrick, Rob, and LaDonna. Minus two stars for closing two stores in the last three…read moreyears. Troy location is an office building with limited selection.

I went to the new Sun Medical located on Woodward in Birmingham. Ryan was very helpful and…read morefriendly. If he wasn't completely sure about something, he finds out how he can get an answer! My order came on time and I was pleased with the service!

When I was in a pinch with a strap on my prosthetic they helped me out. Kind staff and amazing…read moreservice. I thank them for their help in a time of deep need.

I sent my husband to buy me a wheelchair so I could go places easier with my broken ankle. The lady…read morekept trying to talk him out of it saying I didn't need it and why was he buying something just to make his wife happy. What a jerk! If I need anymore medical supplies I will not be coming here.

Great caregivers and strong management make this oldest and largest Homecare Agency a dependable…read moreand reliable choice. Their 5 star rating is duly earned, along with their national accreditation for in-home nursing service, medical equipment and supplies and infusion therapies.

I have worked for AmeriCare Medical for over 8 years. It is an honor to work for such a great…read morecompany. Our staff puts patient care and safety first and always. Locally owned and servicing Southeastern Michigan for over 35 years. 5 Star Employer

Every pharmacy I went to was out of masks. Even Clawson pharmacy. But they took my name and phone…read morenumber and promptly called me when they had some. Kudos!

Excellent and quick service! I would choose this place over CVS any day. Very personable and…read morefriendly, while being efficient

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

Update 10/16/23: their online payment system is no longer is working (-1 star/2). Avoid: poor…read morecommunication and service and they initially overcharged hundreds for a cpap machine upfront, before processing my active health insurance (fraud).

So I was referred to this place via my caseworker at local agency…read more I called and spoke with some lady, no name given, and told her about the referral and got no response, so I asked if she understood what I meant and she coldly told me "we're not allowed to talk about what organizations they work with". I thought it was a little weird but approved them moving my prescriptions from another pharmacy. Weeks went by with no courtesy call to let me know if everything was moved over and ok. So I called asking about getting an important prescription refilled and was told that I couldn't because my insurance was canceled. I explained that I get this one covered by a state program and that it's supposed to be free. I felt like I was talking to a wall. I told her that I just wasn't feeling comfortable with the way things were going and asked to have everything sent back to the original pharmacy. She said that she couldn't do it and I needed to have them contact her. Called the original one immediately and explained the situation and was relieved that they would get everything back and that I could get my refill as soon as possible. I'm really disappointed that this didn't work out especially because of the glowing review and referral my caseworker gave.

They don't always have what I need in stock, and their hours are more limited than the big chain…read morepharmacies, but they actually call me and communicate some person to person, and they are always friendly and accommodating. To me, that makes it worth patronizing this smaller pharmacy. I sometimes ask them many questions on the phone, and they don't bat an eye--they just answer all of my questions and call me back if they have to hunt an answer down. I'm glad they're there.

Well, I'm about to bump this Walgreens star rating up a notch. I love it! It is super easy to get…read moreto off Adams Rd. Huge parking lot too. I came to pick up a prescription, and it couldn't have been easier. No wait! Just had to provide my address and phone number. I was here the day after Christmas around 11 o'clock and nobody was in here. I was hoping to find some 50% off Christmas goodies, but failed. I did buy two small packs of Walkers shortbread stars, so it wasn't a total bummer of a visit.

It takes days to get simple refills. Poor or no communication. Closed down for lunch.read more