Pretty much nothing has changed except I no longer see the security guard. The self-checkouts are…read morestill broken and were never fixed. Lines and delays still happen due to understaffing... and now the pharmacy staff is on the younger side so there isn't a whole lot of wisdom or advice. They just do their jobs. They get 2 points for keeping the store clean and stocked.

Everyone I interacted with at this Rite Aid was friendly and helpful, but I want to give a special…read moreshout out to the pharmacist on duty for going above and beyond with her customer service. She prepared my prescription in just a few minutes, double checked to ensure I did not pay too much out of pocket, and gave me clear directions to help me navigate the store and pick up other items I needed.

Indian lady behind the pharmacy counter did not know what she was doing CVS needs better fast and…read morepeople with uplifting attitude

If you care for you loved ones or yourself do not use this pharmacy. (I wouldn't trust them with…read morebaby aspirin) This has got to be without a doubt the most Incompetent pharmacy in the Oakland County. Every time I have to deal with the lead pharmacist, Purvi Patel , I regret coming into the store but it's the closest to my home. On MULTIPLE occasions they have been out of my medication and knew I'd be back for a refill within a few weeks but made no effort to get the medication back in stock . Furthermore, when I needed a script filled early she refused and I had to go to another pharmacy, on my broken leg to get my medication, the Walgreens I went to filled the script then and there. Do not use this pharmacy if you value your health and the health of your loved ones.

Well, I'm about to bump this Walgreens star rating up a notch. I love it! It is super easy to get…read moreto off Adams Rd. Huge parking lot too. I came to pick up a prescription, and it couldn't have been easier. No wait! Just had to provide my address and phone number. I was here the day after Christmas around 11 o'clock and nobody was in here. I was hoping to find some 50% off Christmas goodies, but failed. I did buy two small packs of Walkers shortbread stars, so it wasn't a total bummer of a visit.

It takes days to get simple refills. Poor or no communication. Closed down for lunch.read more

Get in line before lunch time get up to the window and they refuse to get me my medicine we are…read moregoing on lunch . What happened to customer service time to get a new pharmacy after 12 years

This pharmacy has went out of their way to make sure I received my medication. They gave me all…read morethe information to make it easy for me to understand and get my prescription. They also communicated with the doctor and updated me on what was happening and when I would get my prescription.

Went to get my flu shot like i always do because i am always bumping into sick people. This CVS is…read morealways clean and well staffed with happy, polite workers and the pharmacy is well run and have regulars who feel comfortable dealing with them. These shots are getting better and better in time you honestly can't even feel a prick anymore. When i was little i dreaded needles so its good to see advancements for chickens. CVS has a nice selection of items. Hopefully the new Amazon pharmacy doesn't do in all the mom and pop stores.

This has been my family's drugstore for over 30 years. Most of the pharmacist know all of us by…read morename and are very friendly when we come in. I would especially give recognition to the pharmacist Lamis, she always goes out of her way to help. The only downside to the pharmacy is that they are very busy at certain times of the day and the pharmacist seem a bit overwhelmed. The managers are very nice and very helpful. They usually have what I've come to get however, the prices are higher than Online if you can wait. But there are often great discounts if you just join their program for free with your phone number, you're able to access discounts on lots of different items and percentages off your total making the prices reasonable I definitely recommend this pharmacy and store and I will continue using it for years to come

BEWARE OF ATM & Store Manager On Monday, February 13th at…read moreapproximately 12:56 PM I went into this Rite Aid location to withdraw $320.00, plus a $3.25 service fee, but was never dispensed the cash that I requested. My account shows that this transaction was completed. I'm out $320. The account is through the Michigan's Child Support Program. Rite Aid staff refused to help me resolve this issue. The clerk told me there was nothing she could do and when I asked for the store manager he also told me there was nothing that he could do. The manager encouraged me to contact the 800 number on the ATM machine. I did and I received no help.The manager told me that the lady from guardian armed services was just in earlier that same day but admitted that this ATM machine often gives them problems and it has been out of order for months. The Manager and the clerk admitted that this ATM machine never works properly yet they allow customers to use it at the cost of the customer.

Shelves tend to be empty as well as mislabeled, and there is one cashier who keeps the pennies from…read moreyour change if you don't call her out on it. Don't recommend at all.

Every time I come in when this older woman with straight black hair is working she provides…read morehorrible customer service. She is incredibly rude.

Ugh, CVS. When will I find a store that doesn't suck?…read more I walked in 1:15 to pick up from the pharmacy. I had called around 1 to confirm that they had my prescription and it was correct (I've been given the wrong prescription many times, it's a whole "thing"). As I make my way to the pharmacy, I notice that it's unusually dark, but I can see and hear people talking behind a metal gate. No one acknowledges my presence. I look around, confused. Someone else comes up behind me, asking what the deal is. We both try to get someone's attention, nothing. While scanning the desk by the register, we see a small sign that says they are closed from 1:30-2 for lunch. I'm glad they are giving their pharmacists a lunch break. I'm annoyed that this isn't conveyed to the customers. Technically, there was still 15 minutes until this break, but no one would acknowledge the now crowd that was gathered to pick up prescriptions. We literally sat there for 30 minutes because who the heck wants to leave, and then have to come back to CVS? No one. The answer is no one.

Consistently friendly service and staff! I stop here more often now because they also are now part…read moreof the Amazon Locker network.

Incredibly disrespectful and dry. I've lived around here my entire life and they've never had good…read moreservice.

Lots of disrespect from one of the Woman employees at this location. I'm an 18 year old kid, and I…read moretreat all places with respect, but just because I'm younger this one employee immediately assumes I'm in the store to cause issues. Seriously, every time I go in at nights to pick up a water for the gym, I get followed around the store (by her). Then I am met with a snarky and unpleasant attitude at checkout. I also know it's just because I'm a kid (I know some cause problems) but come on, can a man not get a drink and snack in peace?! A little respect seriously goes a long way. Also, I've seen other people have similar experiences and I'm seriously getting sick and tired of it.

WORST Pharmacy ever!! The people that work there are rude, unprofessional and have no concept of…read morecustomer service! They have filled my prescriptions late, incorrectly and tried to give me generic, when I have repeatedly told them I do t want generic. Today was the worst of all! They charged me $345 for an antibiotic for my dog that I found out later I could get at chewy.com for less than $80. WTF?!? I went back and questioned the price and expected at least a partial adjustment. All I got was a shrug and an excuse. I will NEVER go back to this store!! DONT GO TO THIS PHARMACY!!!!!! WORST EVER!!!

This CVS is still a one star review because zero is not an option…read more It's so close to my house and convenient. I pass it almost every day going to work or taking the kids to school. But the customer service at this place is just beyond terrible. Omar at the pharmacy's terrible behavior and service convinced me to take my prescription business elsewhere, but I decided to give it another shot because it's so close for grabbing a gallon of milk or something I need quick. After today I will be giving it another try. Went in this morning and was the only guy in the place. When I goto check out, there is a woman in a cvs shirt at the checkout, talking to the worker about her personal life. And some nonsense with her boyfriend. To avoid that unprofessional nonsense, I used the self check out. As usual, self check out is not programmed to match the sales in signs that they have in the store, so stuff is not reading that correctly. I hit the button for help. I get no response even though the people are less than 10 feet away from me. I tried couple things to get the machine to ring stuff up correctly and it doesn't work. At this point I just give up because I'm not overpaying for merchandise. Finally as I'm walking out the door the guy asks if I need assistance. I tell him go back to your social hour, I'll spend my money elsewhere. This place is going downhill and if location is the only thing keeping this store open. Service is trash. Spend you money elsewhere.

I don't know where the majority of the people here go to, but the people workers and pharmacists…read moreare very helpful. If I have a difficulty of any sort I can get assistance in anything, and everything that I'm looking for. Since it's a big chain I found that I could get assistance very easily. In addition to that, the CVS hundreds of miles away from the place that I use on a regular basis was able to contact the one near my home and give me assistance. So, if you're out there looking for a place to go to for a drugstore, don't let the reviews from on here push you away. There are some people who have done good business with CVS.