Used this service every other week for 2 years/Then one Monday he didnt show up.Left the check…read moretaped to the front door but nothing and he did not answer the phone.Country Meadows park has now added $1525 to my space rent for the condition of the lawn and I am in danger of losing my home of 20 years.I am 76 and trusted him but he never answers the phone.This has impacted my life to the point of thoughts of ending it as I struggle daily with the results of his unprofessional actions.I cant give his service even one star after the grief this is causing.

I was ab estabished customer. Efren came out to quote on7/19/23. He quoted a price, which I…read moreagreed to. He shared he was going on vacation to Mexico and wouldn't be back until 7/26, so they'd come out 7/27 between 8:30 and 9 am. I said ok, we shook hands and bought the mulch required: the job was to mulch and transplant various plants I have. The day comes and I'm ready by 8:30. I texted him and asked where they were. He said sorry their flight was canceled yesterday and he would be bank until 7/28-but could come out Saturday. Efren did not text me the day his flight was canceled nor canceled he day of the service to let me know what's up. My plants really needed help and I had already been waiting for them to come out. We agreed on Monday. He asked me what time-I asked what works for you. He texted 8am. I replied I need a later time (like the second appt) as with my health I had to do a lot to get ready-plus because of my health I thought he could work with me because of the week before. I also didn't do anything the day before the canceled appointment so I'd be okay the next day. I asked him to work with me because of the circumstance. I never received a reply and texted again. Still no reply. So I spent 4 hours over 2 days just to spread 3 bags of mulch myself, 2 of which were on a hill. The area wasn't even that large. Nothing was transplanted. You can imagine how hard this was for me and I had to drag those bags myself. Obviously I was desperate and didn't have time to find anyone else. I don't fault anyone when events are out of there control. Efren did have control to contact me. Efren was unprofessional in that he didn't contact me when he knew he wouldn't make the appointment the next day. Efren didn't contact me the day of the appointment that they would not be coming out, only after I texted him. Efren was unwilling to work with me to schedule our appointment at least 2 hours later, as compensation for my trouble. I have always let him schedule his crew as he wished. I noticed he lives in Ontario, he told me in the past he comes from farther away as a reason to hav to come at 8: I respected the work his team did. His actions certainly show a lack of respect for a customer or even good business sense to what ultimately turns out to be is ghosting a customer by not having the professional courtesy to say I do t want your business, even though we shook hands on it. I'd give zero stars if I could.

I hired Land X Landscape Construction for a patio project that included a fire pit and gas line…read more The work was performed under Land X Landscape Construction Inc, which had an expired contractor license at the time. The project resulted in poor workmanship, an unpermitted and unsafe fire pit/gas line installation, and an incomplete job. These issues raised serious safety concerns and required further correction. The Contractors State License Board (CSLB) investigated this matter and issued citations, including violations related to failure to obtain permits, departure from trade standards, and contracting with an expired license. The contractor was given an opportunity to correct the work, but the issues were not properly resolved and the project was ultimately abandoned. I strongly recommend verifying that the license on your contract is active, matches the contractor performing the work, and that all required permits are obtained before proceeding.

My wife and I recently completed a hardscape project in our back yard…read more After engaging several contractors and reviewing all the proposals, we decided that Land X would yield the best results. For this project, cost was not the only consideration. We needed a contractor that had the planning and infrastructure to run this project to ground on time and on budget. Over and above this requirement, the team at Land X were professional and clearly demonstrated their expertise in this space. We really appreciated the clear communication from the design/planning phases and through to conclusion of our project. They provided solid guidance in helping my wife and I come up with a clean and low maintenance design for our patio and back yard. This project was completed on time and on budget. Over and above that, the teams onsite were organized, clean and efficient. Cannot say enough about this experience. There was a moment when my wife left the garage door open, the team would not leave until they knew my wife was safe and secure before leaving for the day. When the job was completed, we could not believe it was the same back yard. We were definitely pleased with the outcome. It was the small details that complimented the finished result. My wife and I will enjoy the back space for many years to come. We have no reservations in recommending Land X for any upcoming projects. Lastly, we would like to extend a special thank you to Mario, our main contact. He kept us informed and wanted to make sure that we were completely satisfied with the work.

I am extremely happy with the turf installation. Miguel and his team were professional and detailed…read morefrom start to finish. They cleaned up and made sure everything was perfect before the job was completed. His team also made sure that my sprinkler system was properly closed and even extended it for future irrigation. Highly recommend!

Miguel and his team did an amazing big concrete job including the hole back yard , front stairs,…read moreand front side of the house for extra parking. Everything came out great , best prices and great customer service. Thanks miguel for all your hard wok.

I had some tree roots damaging the concrete on my driveway. Jonathan came out and gave me an…read moreestimate. After several estimates I went with Jonathan. Not only did he remove the huge roots, but also referred me to a contractor to repair my driveway. I saved about $1,500 total. I highly recommend tiptop as I am a very satisfied customer. Thanks Jonathan

Non-responsive. Look, if I have to chase you down to throw my money at you, no thank you. Very…read moreunreliable. Check was cashed immediately, but the report took over a week to get, and even then I HAD TO CALL FOR IT. I wanted to like this guy, but it just doesnt meet up with my expectations of service. He is a flake and unlicensed. Check the cslb for yourselves.

My wife and I sought a reputable local landscaping company to complete the final, crucial phase of…read moreour backyard pool and outdoor kitchen renovation. After consulting several general contractors, we selected Smith Landscaping, largely due to the expertise of its owner, Stacey Smith. Over more than 30 years in the Alta Loma area, we have developed considerable knowledge regarding planting and maintaining trees and plants in our garden. We consider ourselves well-versed in both regional and uncommon plant species. Following our initial meetings with Stacey, it became clear that he is an exemplary landscape professional, offering thoughtful vision and effective communication regarding our project goals. Throughout the project, Stacey was consistently present, guiding his crew and making adjustments as each area was planted. His meticulous approach ensured that every plant and tree was positioned with precision. This attentive oversight greatly exceeded our expectations in every respect. The team completed the installation by adding a sophisticated drip irrigation system, low voltage lighting, and high-quality redwood mulch. All plants were carefully selected from trusted nurseries, and only premium materials--including mulches and soils--were used. Stacey's keen attention to detail and commitment to excellence are rare in today's market. His dedication to his craft is evident in the pride he takes in his work. Smith Landscaping skillfully translates client expectations into reality through exceptional project management and artistic vision. We are confident this level of professionalism will impress future clients as much as it did us. If you have any doubts, we encourage you to contact Stacey Smith directly to experience his expertise firsthand.

Smith Landscaping transformed our Upland front yard from a nothing to one that we now thoroughly…read moreenjoy every single day! We became aware of this company having noticed a home in our neighborhood that we found to have been thoughtfully & beautifully landscaped. Spoke w/ the homeowners who referred us to Smith Landscaping. From our initial meeting, it was clear that Stacey is a consummate professional. We found his estimated cost to be very fair. I had a very precise vision of what I wanted for our yard. Stacey listened to my ideas, executing in a timely manner via panoramic digital renderings, each to perfection, capturing exactly the plan that been evolving in my mind for several months. As our project evolved, Stacey offered a few suggestions that may be aesthetically and functionally beneficial. We opted for each and are so happy that we did. Throughout the process we were blown away by each transformation coming to fruition. Beginning to end, Stacy and his crew of professionals continued to exceed our expectations. Could NOT be happier!

Dan of Sure Cut has maintained our acre for many years and done a good, reliable job. He's always…read morethere when needed. Recently he removed old ground cover and installed good-looking rocks on our front slope: worth every penny, greatly reduced water use and the design has attracted complments. Strongly recommend Sure Cut for reliablity, strong design skills and good work.

I initially contacted Dan to get a quote to install landscape lighting but after I saw his website…read moreI see he offered many services that I was considering. After I was asking about other services, Dan came out to give me a personal quote rather than do it over the telephone. I hired Dan to install landscape lighting; yard clean-up by trimming fruit trees, rose bushes and palm trees; some bush removal; and he also performed a soil amendment by adding 1/2" minus mulch to my planter areas. After we agreed on a date, he showed up on-time and finished the same day. He brought a small crew with him to get the job done on the same day. They hand cut the trees and bushes/shrubs with tools rather than powered equipment. Dan was honest and up front about what would be done and what I should expect. I was pleased with the work and the way the yard looks. My rating of five stars is based on the work and my experience. I may provide an updated review later as my yard needs some time to reap the benefits of the mulch. Thanks Dan!

I'm leaving a second review as it's been over 10 years since my last one. Ralph and his crew…read morecontinue to be the best in the business. Throughout the last 10 years I've tried other palm trimming services a few times but always came back to Big Leaf Tree care. They are consistently good people to work with and take good care of my trees and yard. They always clean up and lock up if needed. I think they're priced fairly for the hard work that they do. Once my neighbor hired a cheaper service (we share scheduling responsibilities) but we suffered in quality. I will always use and refer Ralph and his crew to anyone looking for quality care and great customer service. Ralph mentioned I'm one of his first customers, and it speaks volumes that 11 years later I'm still a customer. Thank you, Big Leaf Tree Care.

I hired this contractor after he told me he was licensed and had a full company, which is why his…read moreprice was higher. His license is expired, and although he brought a couple of guys, it was not the 'full crew' he claimed. He didn't bring proper tools - he used mine, and I had more tools than he did. That alone tells you the level of professionalism. The work he agreed to verbally, he later acted like he never said. He kept asking for more money, and even after I approved it, he still rushed the job and cut corners. I purchased 14 trees myself. Several were planted incorrectly - shallow, unstable, leaning toward the concrete, and with stakes sticking up. Trees were not centered, soil was thin, and some began sinking. These are signs of improper planting and possibly cutting the root ball. He left all the trash, mud, and tree boxes behind. He mixed my rocks with mud and left both the front and backyard in a huge mess. When I asked about cleanup, he told me, 'This is your mess, clean it up.' Completely unacceptable. After the job, he ignored every call and text. I gave him a final chance to respond within 15 minutes, and he still ignored me. I'm now moving forward with my reviews, complaint, and small claims. Extremely unprofessional and misleading experience. I also want to point out that CSLB shows his license is expired and marked 'not able to contract at this time.' He is not legally allowed to advertise himself as licensed or perform tree service work until he meets workers' compensation and bonding requirements. His website claims he is a 'Licensed Arborist & Tree Service,' which is misleading and not supported by CSLB records.

Fontana wind knocked down a tree in our front yard. Fredy's crew dug out the tree, and put in…read morereplacement Maple. Also put in stakes to make sure tree survives wind. Priced competitively, kept area clean during and after planting. They did such a good job that I am having them do regular gardening work also.

We had a few minor sprinkler repairs recently, and Fredy responded quickly and took care of the…read moreissues. Things are working fine now. We were impressed with his knowledge and advice, and he also listened well when we explained our concerns. This is a good sign for a contractor when it's a small job and not a lot of $$ involved. We will be contacting him soon for some additional work.