I have been a patient here for many years, on and off, and unfortunately I need to share a…read morerecurring issue around insurance transparency and professionalism. I stopped coming last year after the practice dropped my Delta Dental insurance. I recently decided to give them another try because I now have dental insurance through Cigna. Before my most recent appointment, I sent my insurance information in advance by email and also confirmed it by phone. The office booked the appointment with no mention of any issues. I drove there, took time out of my day, and once I was already sitting in the chair, I was told that the practice had dropped all insurance and asked if I wanted to proceed, pay out of pocket, and then personally deal with whatever reimbursement my insurance might or might not provide later. This conversation happened with a dental hygienist, not an office administrator, despite the practice having administrative staff, and it was extremely uncomfortable. It felt inappropriate for a clinical provider to be put in the position of handling a billing and insurance issue. I declined and left, having wasted time commuting and attending an appointment that should never have been booked under these circumstances. This same situation has happened to me before and is exactly why I stopped going previously. What is most concerning is that all responsibility is placed on the patient. You are expected to manage insurance reimbursement yourself, the practice takes no accountability, and they reserve the right to charge whatever they choose, often well above standard ADA fee guidelines. There was also no follow-up of any kind from the office after the visit. No courtesy call, no acknowledgment, and no attempt to address the situation, which further reinforced the lack of professionalism. The office is beautiful and the staff is welcoming, but the lack of upfront communication, pricing transparency, and professional handling of insurance matters feels misleading. I am sharing this so others are aware and can ask very direct questions before booking, especially if insurance coverage matters to you.

We had used McCauley for several years and always enjoyed coming. The were always professional and…read moreempathetic. I appreciated their ability to build crowns in house while you wait. We only stopped using them due to insurance issues.

I love this dentistry!! All the staff is super helpful always accommodating and Dr. Mott is the…read morebest dentist I have ever had. And I have had many. He is super detailed, very personable and remembers who you are and details about your life and or family. We have our 3 boys seeing his wife Dr. Laura, who is also amazing! Dr. Mott really takes the time to make you feel welcome, he is gentle and timely. I love this place and won't ever go to another dentist as long as they are around!!!

First visit yesterday, felt like I have been going for years. Great team and both people who helped…read moreme (Dr. Mott & Kristin) very funny and kind. I hate the going to the dentist but they actually made it enjoyable. Well done Kenmore Smiles!!

Who actually looks forward to going to the dentist? After decades of poor self-care and…read morenotoriously bad teeth, I can honestly say that I do! Koczarski Family & Aesthetic Dentistry is exceptional in every way. From setting appointments during times that work with my busy schedule to being treated with the utmost care and kindness to the compliments I receive on my teeth - I highly recommend the staff and doctors here! Their gentleness, consistency, and competency, coupled with their empathy and excellent customer service, have resulted in my family's reliance on their care for over 20 years and referrals to my friends, colleagues, and complete strangers! They are a meticulously functioning team that makes every visit effective and easy. I have told them numerous times that they should start a side business of training others on exemplary customer service, as I tend to compare other customer encounters to theirs. You will not regret choosing Dr. Koczarski and team, and your smile will definitely thrive under their care!

Solid. Polite. Patient. Communicative. All the things you need from a dentist is here.read more

After years of trying to find the right dental office and dentist, I have finally found the one!…read moreBothell Smiles Family Dentistry is located in Downtown Bothell, near the Bothell Library. The office is tucked away on a street off NE 185th Street, just past the Harbor Homes. They have their own private lot, so parking is easy to find. Making an appointment was simple and quick, thanks to the helpful staff. My first visit to the office was back in October 2024. I was seen by Dr. Gillian Lim and the dental hygienist, Ben. Ben performed the initial exam and cleaning, and then Dr. Lim came in to greet me and do one final check and cleaning. The entire staff was very warm and welcoming! My first impression of the office and staff was so positive that I decided to bring my parents here as well. During my parents' initial visit, I had the pleasure of meeting Dr. Karen Wang, who was also very warm and welcoming to both them and me. She paid a lot of attention to my parents and made sure they were comfortable during their dental workup. Dr. Wang was very helpful in explaining any additional dental work that needed to be done and made sure to answer any questions I had. My mom even praised Dr. Wang for focusing entirely on her--the patient--rather than engaging in small talk with staff while working. She had experienced that kind of distracted care with a previous dentist and wasn't a fan of it. I would highly recommend Bothell Smiles Family Dentistry and their team to all of my family and friends! TL;DR: After years of searching, I finally found the perfect dental office--Bothell Smiles Family Dentistry! The staff is warm and welcoming, appointments are easy to book, and both Dr. Lim and Dr. Wang provide exceptional care. The office is conveniently located with private parking. I've even brought my parents here, and we've all had great experiences. Highly recommend to family and friends!

Dr Wang and Dr Lim are two outstanding dentists. They are top of their class in knowledge and care…read moreand I highly recommend them. I started seeing them after my dentist of 40 years retired. I was hesitant to go to a new and much younger dentist but was very impressed after my first visit. I have been going there for about 4 years now and continue to be impressed. Great dental practice! Even though they're UW Dental School graduates; they're great. lol GO COUGS!!

I love the thorough attention to care, cleaning, maintenance, and preventative care they give. They…read morehave low turnover with technicians and dentists being there for years and years. I have never had a bad experience there. I think other places don't spend as much time on my teeth. I highly recommend this place if you want thorough care!

Dr Weller & his staff are so caring, proffesional and only have your best interests at heart…read more Myself & family have been coming to this practice forever 12 yrs and will continue to do so. I couldn't imagine going any where else. He specializes in all kinds of dental work. So highly reccomended go see for yourself.

Can't say enough good things about Dr Raigrodski and his team! Highly recommend checking them outread more

Ehh...charged way over the initial cost after procedure. After payment, confirmed if there was…read moreanymore payments. They said all is good. A month later requested to pay another fee....asked why, could not get a straight answer. Regardless, paid off the fee but lost interest in returning. Staff seemed nice...but felt something was off.

Switched over from UW dental which was awful to Cedar View and it's night and day! The free welcome…read moregift was amazing! Everyone was super friendly and made the process of going to the dentist a breeze. Probably the best dentist I've ever gone to.

After moving to Washington from Hawaii a couple years ago, I knew I was going to have to select a…read moredentist and stressed over how I would be able to find the right one. After doing a bunch of research, it took me awhile to get up the nerve to call for an appointment. The day came for my first appointment at Cedar View Dental with Dr. Jonnes, and as soon as I walked in, I immediately felt at ease. That day they took X-rays and Dr. Jonnes went over options and a plan for future care and appointments. Second appointment was for teeth cleaning and the hygienist was fantastic. Third and most recent appointment was the first big test - fillings. I was scared and nervous, but all that changed within a few minutes. I felt no discomfort whatsoever! In a few days I'll be going back for additional treatment and I'm good with that. In my opinion, Dr. Jonnes and his staff practice the highest standards of professionalism and caring. I made the right choice.

Having moved to LFP last year it just wasn't feasible to go to my dentist of 9 years in Redmond, so…read moreI was looking for a new practice. I was so impressed with my first visit here. Lakeview uses the latest technology in dentistry to give high quality care. All staff are very knowledgeable and friendly. I'm looking forward to my next appointment!

This was my first time having a root canal. They worked with another dentist in the same building…read more I went to the other dentist for the root canal and then to Lakeview for the crown. Everything went fine and the girls working were very friendly which puts people at ease. They are going to be my new regular dentist for sure

Same concerns as prior negative reviews, Billing is a huge problem... I received a bill after my…read moreCleaning with X-rays. I was really surprised to see a bill in the mail after my cleaning service. Of course, I called my Delta Insurance, and the Dentist office and ask why... and they said, "we took too many X-rays within a 12 month period... and you owe us $". This is a case of taking advantage of the dental insurance coverage a little too far, and when they start charging it out of your pocket, I would not recommend.

My previous dentist was located in Capitol Hill and it was time to switch to someone closer! After…read morereading some reviews I found Mountlake Family Dentistry. I am so glad I chose them! Went in yesterday for my new patient exam and cleaning. James my hygienist was so awesome! James made sure I was comfortable and explained everything he was doing and was super gentle! The office is warm and inviting and the entire staff was very nice and helpful. Dr.Luna even called the day prior to my appointment to introduce herself! (nice touch) If youre looking for a local dentist I HIGHLY recommend Mountlake Family

Dr. Reubens is my favorite oral surgeon, his meticulousness and skill are very much welcome and…read moreappreciated. The staff has excellent customer service. Highly recommended.

My son got his wisdom teeth removed here recently and it was a breeze and he healed awesome. Thank…read moreyou