i Have been European wax customer for years but will never use this location again. Last month…read morewhen I arrived for my appointmen, me and another lady had to wait outside while they had meeting/lunch as when they finally opened door they were eating. Then inside I still waited for waxer. This month I arrive 5 min late, had to wait few more minutes for same waxer then she proceeded to tell me she wouldn't be able to do all my services as I was late. Then while I waited to cancel and get out of there I had to wait again while manager was on phone telling customer she was sorry and hoped she found another location but don't go to Mayfair' as she can't say name but don't go there. This location is very unprofessional plus I had driven 25 minutes each way. Never had this happen at any other European Wax location.

I made my appointment a month in advance with my regular clinician. I arrived 5min early to my…read moreappointment. At check in I was informed that another person came in a few minutes before me and was given my appointment. I was surprised to find out that this is not the first time this has occurred rather it happens periodically. The manger was very dismissive and even yelled at me.

I've come here about four times now to get my eyebrows waxed. I just moved to the area and I'm very…read moreparticular about how my eyebrows look--they shape your entire face! Rachel literally never disappoints. She's so pleasant to talk to and I always look forward to talking to her during our appointments. She really knows what she's doing and you will not regret booking with her. I always feel like my brows look my best once I come in for my appointment! So happy I found this place! Edit: I came here for my first facial ever tonight! If you are experiencing any kind of issues with your skin or want to learn from someone extremely educated in the subject, go and see Jennifer! She was so sweet and I loved speaking with her! She really knows her stuff and she will leave you with the most beautiful, glowing skin you've ever had! I will definitely be back in the future for more facials, and I don't think I'd trust anyone else!

Love this place!!! It's gorgeous, clean and they are highly skilled. They do laser hair removal,…read morewaxing, facials and the list goes on. I see Rachel for my waxing needs!!! Been other places and they start great and goes down hill. She is quick... cause let's be real this shit hurts... she's complete... cause you want to limit the pain and a master at ensuring your designed appropriately to ensure you're beach ready. They are great with COVID protocols to ensure your safety by only allowing customers. You need to wait outside and they take you directly to your room, checkout is a breeze with a mobile link sent to your phone for contactless pay. It's a little challenging to get an appointment cause they're that good but plan ahead and know it's worth the wait and once you do, book multiple appointments in advance.

I just came here for my eyebrow wax, and I was really impressed with the speed and quality of the…read moreservice services. I like that the facility was clean and it was easy to check in. You got to lay down on a table while your eyebrows were being waxed. I never had such a painless eyebrow wax before. When she first started, I literally didn't even realize she was actually waxing my eyebrows. The price is comparable to other places in the area and you get 20% off for your first visit. They do all types of other waxing services too. I did not feel like I was being pressured into completing other services, but I was made aware of what other services are available. I really enjoyed my clinician Erica. I will come back here next time I need any waxing services in Wilmington!

I am so picky about my brows. Brianna is my go to cerologist in Wilmington. She does a fantastic…read morejob! Just what I want!!!

Being new to the Wilmington area and someone who values self care, I was excited about Wilmington…read moreHemp Spa. Unfortunately, I didn't get to experience their services. Due to an error on my end, I thought my appt was an hour later than it actually was, and missed my scheduled time. The moment I realized (about 20 min into the appt time), I called the spa. They offered to reschedule me but also told me I'd have to pay my full appt cost ($85) as a no-show fee either way. I completely understand a business needing to charge a no-show fee. Employees' time is valuable and employees shouldn't suffer for my mistake. However given that I was wanting to reschedule/pay again, and that it was an honest mistake, I asked if there was ANYTHING they could do to help me financially on the no-show fee, to allow their employee to still be paid but to maybe cut me a bit of a break on the no-show fee. $85 is a lot of money, especially to pay it twice to get 1 service. Unfortunately they were completely unwilling to do so. Clearly based on the glowing reviews, the spa is great. But the no-show policy seems to me particularly extreme and rigid based on what other spas charge for no-shows. Again, the missed appointment was my mistake, 100%. But I also know as a business owner myself that there is always a little wiggle room, and I wish they had been more flexible for someone who could have been a regular client.

So I have to say I'm a girlie girl, I love being pampered and when asked what I wanted for my…read morebirthday I knew exactly what to tell my sister....a Treatment by Taylor. I, to be fair, had been social media stalking her pages and knew it was a place I needed to check out. Fast forward to my birthday last week and the rainy day we had for us here in Wilmington where I met Taylor and became entranced in the most blissful experience ever. Taylor welcomed me into her space with such a gracious and caring presence that I couldn't wait to walk out of there feeling like a new me. She explained every part of the experience and what I should expect, turned on some music and let me get comfortable. Y'all I can't begin to explain the bliss I experienced. I felt like she took 10 years off of me and at the end of everything I just wanted to stay snuggled under that blanket while the storm literally raged outside. If you have the chance to give yourself the gift of this amazing experience please do so, you'll thank yourself.

Tidal Aesthetics I had a gift certificate from my daughter…read morethat I used for my first experience. I enjoyed the facial thoroughly. So when an email came talking about a package where I could buy six signature facials, and facial creams to go along with what I was working on I decided to go for it since my youngest is getting married in July in Scotland! The idea of pictures with an aging face was not appealing. So I decided to buy the package. The building is on Wrightsville avenue, easy to find, parking around back, very secure building. She will let you in. In. The room is very clean and organized and serene. I love her personality and she definitely knows what she's doing. I always feel like I'm not in good hands. I've never done anything like this. The occasional birthday facial is my only prior experience. But now I find that I am interested in some of the extra special treatments that she's mentioning to me. No high pressure sales, she is polite, friendly and respectful. Respectful. I would highly recommend you give Jenn a try

Tidal Aesthetics provided the best facial I've ever received in Wilmington! Jenn is very…read moreprofessional and thorough - I highly recommend her as an aesthetician.

Dulce always cuts my hair and colors it! does a fabulous job! I'd fly from New Haven to Wilmington…read morefor her to work her magic!

The younger receptionist with glasses was rude and looked like how someone was going to the grocery…read morestore after they woke up for a nap. The prices are too expensive.

This shop is truly a one stop spot while visiting Wilmington. Not only do they offer adorable…read moreclothing and accessories, but they also provide beauty services like facials, waxing, and more. I did not get the chance to try any of the beauty services, but I spent plenty of time browsing through the clothing section and found so many cute pieces. The woman behind the counter was incredibly kind and helpful, assisting us in finding flattering jeans and other clothing items that fit exactly what we were looking for. The customer service alone made the experience so enjoyable. Overall, this place has such a welcoming atmosphere, excellent customer service, and so many stylish clothing options. Definitely worth stopping by if you are shopping around Wilmington!

Taylor is amazing! She's a young business woman who is absolutely crushing it. She's super sweet…read moreand knowledgeable and does some amazing lashes, with very competitive pricing!