Wish all the beauticians here would wear a mask when working on people's faces. Only one lady…read moreconsistently wears a mask... the rest don't. There is nothing scarier than getting your eyebrows done while someone is sniffling away super close to your face :/ However, prices are competitive, location is convenient (in the mall, with plenty of parking), wait time isn't bad as they have multiple beauticians at any given time. Sometimes they aren't as thorough as they could be - there's random stuff they leave out due to lack of attention - but overall a good place for your threading and waxing needs.

A few months ago, I had my eyebrows done at your salon, and unfortunately they were uneven. My left…read moreeyebrow ended up much thinner than my right. Because of that, I continued coming back in hopes of getting them corrected. I switched to Nia because she had been helping me grow them back and improve their shape. When I came in today, however, she rolled her eyes at me, and I was honestly taken aback. I'm not sure what happened, but as a paying customer, I don't feel I should be treated that way--especially when I'm returning to fix an issue that originated from my initial service. I'm simply trying to get my eyebrows back to a shape I'm happy with, and I would appreciate being treated with professionalism and respect throughout the process. A few months ago, I had my eyebrows done at your salon, and unfortunately they were uneven. My left eyebrow ended up much thinner than my right. Because of that, I continued coming back in hopes of getting them corrected. I switched to Nia because she had been helping me grow them back and improve their shape. When I came in today, however, she rolled her eyes at me, and I was honestly taken aback. I'm not sure what happened, but as a paying customer, I don't feel I should be treated that way--especially when I'm returning to fix an issue that originated from my initial service. I'm simply trying to get my eyebrows back to a shape I'm happy with, and I would appreciate being treated with professionalism and respect throughout the process.

This is absolutely my favorite threading spot I don't know why theirs bad reviews coz service is…read morealways great when I come here ! I don't go nowhere else they always do a great job & make sure I'm okay ! Customer service is great as well!

I've always had a good experience here. They are efficient and do a good job with cleaning up my…read morebrows.

I'm posting this on behalf of my cousin as she doesn't have an account on yelp, but she wants to…read morewarn people about her situation today. I have been going to thread my eyebrows here for more than 2 years (with an Asian lady, not sure what her name is) .Every time I loved it. Here and there I would also ask to have my upper lip and chin waxed. Unfortunately, today went horrible. I have attached a picture of the aftermath. I went back to show her what had happened and instead of apologizing she instead said it was due to me having sensitive skin and it was my fault for not letting her know so she could have applied something prior to waxing. (note this is not the first time I had waxed with her and she had never applied anything before) She just refunded me $6 dollars and told me to go home and apply aloe Vera.

Owner or whom ever, first time she did them she was in a rush and lefts cuts on my eye brows from…read morethe force she was using . I gave her the benefit of the doubt. Today came in not busy and she was using so much force she cut me up so bad. I was literally wincing from the pain.

I called Zaib's at 10 AM the day I needed to have my eyebrows done to see if I could schedule an…read moreappointment. Luckily she was able to book me in same-day! Zaib keeps her salon very clean and comfortable. The threading lasted a little less than 10 minutes, super quick. I am so so happy with the final result, finally feel like myself again! 10/10 experience I will be back.

I'm new to Culver City and chose Zaib's Place based on good reviews. I usually get my brows…read morethreaded for a clean-up and have always had a great experience elsewhere. Unfortunately, this visit left me incredibly disappointed and genuinely heartbroken. When I arrived, I didn't realize it was by appointment only, but I asked if she had time to take me. She said yes, just to wait, so I did--while she tinted another client's brows. I wish more than anything she had told me no. I've been blessed with thick, full, fluffy brows and I've worked really hard to maintain them. When it was my turn, she never asked me what I wanted. She didn't remove my makeup or clean the area around my brows beforehand, which I've always had done at other places. That was the first red flag. I told her clearly, "I like my brows thick. I'm just here for a clean-up," and she said okay. But once she started, she took an unusually long time, kept plucking, and then started using scissors. I should've trusted my gut and stopped her. When she handed me the mirror, I was genuinely in shock. My brows were so thin--nothing close to the "clean-up" I asked for. I told her they looked really thin, and she just said to use brow gel to brush them up. But how? She cut them so short there's nothing left to brush. Now, my right brow is noticeably thinner than the left. I look like I stepped out of the '90s--and not in a good way. I haven't been able to look at myself without getting emotional. Brows frame your face, and for many of us, they're deeply tied to our confidence. I left feeling devastated. I don't enjoy leaving negative reviews, but I hope this saves someone else from going through the same experience. If you love your brows, go elsewhere!

I honestly cannot say enough wonderful things about Namita's Eyebrow Threading Salon, and…read moreespecially about Renee! I brought my teenage daughter in hoping to find someone who could help shape her eyebrows while keeping them full, natural, and appropriate for her age. I was a little nervous because I absolutely did not want them overdone or made too thin. It wasn't an easy starting point because she had previously tried to shape them herself and had accidentally shaved some areas unevenly. I was honestly not sure how much could even be done until those areas grew back. Renee was AMAZING. She immediately understood exactly what we wanted, and the result was beyond anything I expected. In just a few minutes, she transformed my daughter's eyebrows so beautifully and naturally that I was honestly amazed. She knew exactly what to remove, what to leave, and how to create a shape that perfectly complemented her face. I was so impressed that I decided to have mine done too -- and WOW again! Renee has an incredible eye for shape, symmetry, and detail. You can tell she really understands how eyebrows should complement each individual face. We both walked out absolutely thrilled. I rarely write reviews this enthusiastic, but Renee truly deserves it. If you want beautiful, natural-looking eyebrows and someone you can completely trust, ask for Renee! Thank you again, Renee! I honestly wish I had shown my appreciation a little better before we left, but I was so caught up in how happy we were with the results! We'll definitely be back, and I'll make it up to you next time. You definitely have two new loyal clients!

They messed me up. Thread was used to take out big chunks instead of precision. I had scabbing…read morearound eyebrows for days and the next place I went to asked to make sure that the way my eyebrows had been done was not one of their own people because of how messy it looked.

Lisa did an amazing job on my lash lift! My lashes look so lifted, curled, and natural. She was so…read morekind, detail-oriented, and made the whole appointment feel easy and relaxing. Highly recommend!

Lisa is an all-star. She truly cares about her clients' satisfaction, and she makes it easy and…read morecomfortable for you, the client, to ask for adjustments, even for silly-ish things like turning down the temperature of the heated table/bed. Multiple times I've emailed her with questions post lash and brow treatments and she's always been responsive and helpful. She's even redone a couple lash lifts that weren't perfect after the first go. It pains me a little to write this review because I don't want to make it difficult for myself to book treatments with Lisa, but she deserves to be busy all the time!

I usually love this place and have been happy for a while. But Chyanne who is there Sundays, leads…read moreme here. I'm going on vacation and I won't even post the pic bc my feelings are so hurt. I would never guess they had ppl working here that don't know what they're doing. My threading and tint both look ridiculous. I will be having to grow my right eyebrow back for sure.

Bobi is the best !!!! I'm so glad I found her I literally travel 45+ min for her service atleast…read moreevery 1-2 weeks .. she brought my confidence back and is so passionate and caring about her job she'll get even the smallest ingrown hairs and actually cares I always leave 1000% satisfied!! I appreciate her and her service THANK YOU !!!

Alyssa is truly my FAV! Literally one does it like she does. I have been coming to her for over a…read moreyear now for my brow threading and I refuse to go to anyone else. My brows look flawless every time and her customer service is TOP notch. It's always such a relaxing peaceful vibe when I come in and the experience is always great. I highly recommend her if you're needing brow threading, lash lifts, or brow lamination! I recently got a lash lift and brow lamination from her and will definitely be getting them again in the future

Alyssa's brow work was consistently great, and I was a loyal client of hers for nearly six years…read more Unfortunately, my experience with her business practices and customer service has been deeply disappointing. I recently purchased a 10-session package for $430. I only learned Alyssa was leaving because she casually mentioned it during one of my last appointments. As a client with a half-used prepaid package, I was never proactively notified, offered options, or told how my remaining services would be handled. To be fair, I genuinely tried to make the situation work. I even booked an appointment with one of the artists Alyssa personally recommended. Unfortunately, while they were kind, the results simply were not to my standards. That confirmed what I already knew: I purchased this package specifically because I trusted Alyssa's work--not simply because I wanted eyebrow threading. Feeling stuck, and without another solution, I requested a prorated refund of the unused package. I didn't ask for this refund because of any changes on my end. I requested one because the provider whose services I specifically prepaid for became unavailable indefinitely. Had Alyssa not left, I never would have requested a refund. Instead, I was expected to absorb the financial loss caused by circumstances entirely outside my control, which I believe was fundamentally unfair. Although Alyssa did agree to issue a partial refund, which I appreciate, she would only do so after retroactively repricing all of my completed appointments at the full individual session rate instead of the discounted package rate I had paid. As a result, my refund was substantially reduced. I would never have chosen to receive these services at the full individual session rate. I purchased the package because the discounted pricing reflected the value I was willing to pay. Retroactively converting completed appointments to the full retail rate fundamentally changes the financial agreement I originally accepted. I was told that Alyssa's policy only allows a package-rate refund if an artist "permanently leaves." However, "buying a one-way ticket", "planning to travel for over a year", and having "no return date"is, from a client's perspective, functionally no different. Expecting clients to leave hundreds of dollars with a business indefinitely in the hope that an artist may someday return is unreasonable and unfair. Unfortunately, this experience reflects what I now recognize as a broader pattern. When the studio transitioned to the Fresha booking app, I accidentally booked with a newly hired artist because I didn't realize the new system assigned providers differently than before. Of course, I was welcome to keep that appointment, but I am very particular about my eyebrows, and for several years Alyssa had been the only person I trusted to thread them. Rather than proceed with an artist I didn't know, I immediately explained the misunderstanding and chose to forgo the appointment and wait for Alyssa instead. Despite being a loyal client for years, there was no flexibility or grace for what was clearly an honest mistake during a confusing system transition, and I was still required to pay for an appointment I never received. I've also seen disheartening posts on her business instagram page where she appears to poke fun of clients who arrive late. While every business has the right to enforce a late policy, publicly ridiculing clients who support your business struck me as unprofessional and disappointing. Even as someone who was never once late to an appointment, I still found these posts to be incredibly off-putting. True customer service isn't only about offering clients a drink when they arrive. It is about showing respect for them in difficult situations, especially when your business can no longer fulfill its obligations. Although Alyssa's talent is undeniable, and I sincerely wish her the best with her travels, her talent doesn't excuse poor communication or unfair business practices. After six years of loyalty, I expected to be treated with far more transparency, fairness, and consideration than I received.