I have been a loyal customer of Salon Council for several years and have always trusted them with…read moremy hair, which is why this experience was so disappointing. On Wednesday, I had my roots touched up with a single-process color. When I got home, it was obvious that the color was uneven, with one section noticeably darker than the rest. I called the salon on Thursday and explained the issue. At that time, I was told it would be corrected as a complimentary service. When I arrived Saturday, the colorist acknowledged the color difference as did both owners. The owner, Joel, told the colorist it was because she did not pull the color through my hair enough to blend it. However, then I was informed that I would have to pay $100 for a toner to fix a mistake that was not mine. I was shocked I was being asked to pay to fix a color error. I have had this happen in the past at other salons and it has always been fixed without an issue. As someone who has supported this salon for years, I expected much better customer service. Mistakes can happen, but how a business handles them is what matters. Instead of honoring what I had been told and correcting the uneven color, I was asked to pay more to fix their work. I left feeling disappointed, frustrated, and undervalued as a longtime customer. Unfortunately, because the salon would not correct the issue without charging me, I now have to purchase color and fix it myself at home. I sincerely hope Salon Council reconsiders how they treat loyal customers when a service does not turn out as expected.

Great experience! I took a chance on this spot being fairly new to this area and was not…read moredisappointed. Super friendly staff and the outcome was amazing. I met with Terry and she explained everything including pricing (gave me a printed estimate prior to service) to ensure I was good with it. I love that they were upfront. Love my hair and this will definitely be spot from now on.

I've been coming here for a few years and always have the best experience with Danny. She is super…read moresweet and does such an incredible job with my hair. I highly recommend booking with her.

I first tried this salon 1 1/2 years ago and Becca has transformed my hair each time to styles I…read morelove. It's at the point where she suggests something and I try it or I have an idea and she customizes it to make sure it fits me. My hair has never been healthier. And all the girls in the salon are so friendly Lily's shampooing will get you so relaxed it'll almost have you taking a nap.

This is, without a doubt, the best beauty salon in the Miami area. I've been trusting Ana with my…read morehair for over 10 years, and she is truly exceptional. She is highly skilled, with an amazing talent for both color and haircuts and everything she does. Her work is always flawless. On top of that, her prices are very fair for the outstanding quality and care you receive. I highly recommend her services!

oh my gosh, just left FUSION SALON. my first time there, I needed highlights , roots and a cut…read more what a wonderful job LAIS did. so beautiful, professional and expert at what she done. I'm so happy. This Salon is beyond 5 stars. clean, happy staff. great great experience. I would recommend to all. Thank you, LAIS and FUSION team. see you soon. thank you I look beautiful. Margaret Haraczkiewicz

Top-Notch Hair Salon! Mikel and Yari, thank you so much for…read morethe wonderful and remarkable job you did on my hair. Since I moved to Sunrise, I have been jumping from one hairdresser and salon to the next, with horrible experiences. Until I saw the great reviews about Top Hair Salon! I'm a keeper, Mikel and Yari. From now on, you are mine! LOL! The experience was relaxing, and time passed by quickly because we were enjoying ourselves. The products have amazing quality, all the stylists are fabulous, and you can tell they care about their customers! You make sure every client is happy with your work, which is wonderful customer service. Don't keep looking; go to Top Hair Salon!!!

Patient, expert and professional services! Highly recommend!…read moreTakes the time to get you exactly what you wish to have done. Expert in color and cut.

Christine was great! She gave alot of good tips, Very professional in what she does.read more

I have been a redhead for over 15 years and have gone through the ups and downs of finding the…read moreright red for me. I found Christine through a search for red head specialists and that is exactly what she is!! I hadn't dyed my hair in almost a full year so needless to say I was a mess walking into my first appointment with too many grays, regrowth and heavily faded color. To be honest I wasn't expecting to be happy with the results on the first shot. Christine blew me away! She gave me exactly the shade of red and dimension I was looking for. Now looking at the before and after pics, it's just shocking! She spent so much individual time with me on my initial consultation and during my appointment. I am very happy with the total experience and look forward to returning again soon.

I heard about Antonia not just by word of mouth, but actually seeing a friend's new hairstyle and…read morebooking an appointment immediately! Almost 3 years later and several new hairstyles later, I've never felt more comfortable in a hairstylist's chair. Best of all, she never judged me for constantly picking new colors to try from dark to light Her priority is to make sure you leave feeling beautiful and healthy. My fave look that she did on me: https://www.instagram.com/reel/CYAavsAhtOC/?igsh=ZWJnMjlhendqNzAz

Always love coming to Antonella! Great hairstylist and has a lot of experience. The only person I…read moretrust with my Brazilian Botox!!

Reese is a great stylist! Always does amazing job! Salon very clean and beautiful! Friendly staffread more

Very nice place..thanks loudi.you are the best...I Highly recommend....my hair was so nice..thanks…read moreagain

Giselle is amazing! I wish I would've found her sooner! I explained to her previous experiences I…read morehad and what I actually wanted. She took her time to listen to me, she was honest, and she set achievable expectations that she ended up superseding! It was such a wonderful and relaxing experience ! I am so thankful to her and look forward to continuing to work with her!

Giselle has been cutting and coloring my hair for almost three years - I've followed her when she…read morechanged salons and am so excited she is venturing out in her own space! Her suite is located in a larger space that has everything from nail artists to Botox to massage therapists. It is incredibly cute! Giselle cut and colored my hair for my wedding, she did my post-wedding chop. I've been blonde, brunette and a dash of red with her. I literally walk in, tell her what I am thinking for the cut, and then tell her to do whatever she wants with the color. I completely trust her! She's also just such a great person, so it's fun to catch up at our appointments! I cannot recommend her enough!