Aaron did my nails (business owner), and I love how they turned out. She was meticulous and was…read moreeasy to talk to. I also have very damaged natural nails and she made sure to remove them carefully and safely with her nail bit. I will definitely be coming back! Thank you, Aaron!!

I want to start by saying this review has NOTHING to do with my stylist, who was and is amazing. I…read morewill definitely be returning because of her. However, my experience with the front desk staff and the booking process was incredibly frustrating to say the least. I called a couple of months in advance to schedule my appointment and then called again the Monday before my appointment (that Saturday) to confirm the price of the service I wanted (balayage). The woman I spoke to quoted me $203.00, which I was fine with and had planned my finances accordingly. When I arrived for my appointment, everything with the stylist went smoothly, but when I went to check out, I was told the total was $328.93--$125.93 MORE than the price I was quoted just days earlier. This is a huge discrepancy, and it caught me off guard, especially after I had specifically confirmed the price only days before. Not only was I frustrated by the unexpected cost, but it also meant I couldn't tip my stylist as generously as I had planned. This lack of transparency and poor communication from the front desk is completely unacceptable. It's a huge disappointment because the stylist was wonderful, but the experience overall was marred by the miscommunication. I strongly urge the salon to address their pricing clarity and ensure that customers are quoted accurate information to avoid situations like this in the future. Just a total bummer of an experience.

I just had the most incredible experience with Tegan! She did a full blonde highlight on my hair…read moreand I am obsessed with the results. My blonde is everything I hoped for--bright, dimensional, and absolutely gorgeous. Tegan truly takes her time and cares deeply about maintaining the integrity of your natural hair. You can tell how highly experienced she is from the way she approaches color, placement, and overall hair health. On top of her talent, she's an amazing listener. She really pays attention to what you want and makes sure she delivers exactly that. I felt heard and taken care of every step of the way.

Horrible service and the worst haircut and color I've ever had in my entire life. They're gossiping…read moreand never have I paid as much even in a professional salon that I would expect to pay a few hundred dollars but walk out totally satisfied.

I got my hair trimmed recently. It was my first (and now last) time at Envy. I mostly chose this…read moreplace due to the convenience of scheduling an appointment online, but the reviews were also promising. The lady who trimmed my hair did a decent job and was nice. My review, however, is for an atrocious experience I had with the owner, Brandi Wilson. My sister's first time at Envy didn't go as well as mine. Someone there attempted a balayage that... Well, let's just say she's had to spend hundreds of dollars correcting at other salons. Unsure of how the refund process works, she took me with her to speak with the manager about it. Ms. Wilson was with a client when we walked in. Awkwardly, my sister had to explain her situation while Ms. Wilson washed another lady's hair. She barely looked at us and acted like we were an annoying distraction from her work. Nevertheless, my sister kindly explained that the stylist didn't use the freehand painting technique that one uses for a proper balayage. Instead, she used foils from root to tip, all over, which resulted in chunky highlights that didn't naturally blend in. It was not a balayage in any way, shape, or form. (Picture attached.) Ms. Wilson saw that picture and didn't see anything wrong with it. She responded, first, with a lecture on what balayage is in an effort to discredit us - with misinformation, no less. She said balayage "isn't necessarily a technique" - no, it is a technique. That's literally what it is, what makes it special in the first place - the unique application. The more she talked about it, the more ignorant and patronizing she came across. She told us we have to talk to the stylist and that she could give us the stylist's number. All well and good. But then she left us standing there and continued picking apart my sister's complaint. She kept saying unhelpful, inflammatory things like, "Well if you'd talked to [the stylist] first maybe she would've fixed your hair for free." I don't know if she was in a bad mood or what, but she wanted to argue. Understandably I was irritated by this, but I stayed calm. I said we didn't want the original stylist to fix my sister's hair. Ms. Wilson acted like she had been personally attacked. She raised her voice and became visibly angry, demanding, "What do you want me to do?" I tried to say we just wanted the stylist's number but she kept talking over me. It made us very uncomfortable, so I had to tell her to chill. She seriously needed to calm down; there was no need for her to get defensive and escalate the situation. Instead, she lost it. She started yelling. She told us to leave before she called the police. She shouted, and I quote, "Exit my fricken business!" I was beyond done and going to leave, but we still needed the stylist's number for a refund. So I asked her, calmly, "Could you please give us [the stylist's] contact information?" I thought it was a reasonable request. Still enraged, she snapped, "You know what? Find it online." (We have this exchange on video, by the way.) Admittedly I did call her a name right before I left, but it was my only act of aggression in the whole mess and, frankly, she deserved it after the way she treated us. I will be doing what Ms. Wilson said and staying out of her "fricken" business for good. I'm telling everyone I know to avoid Envy as well. There are better salons in the area that are professional, friendly, and highly skilled - Tease and Ross Michaels comes to mind. Ms. Wilson needs to work on basic customer service skills because this does not bode well for any business. As the owner you represent your entire salon, your staff - even if they are independent contractors. You need to treat customers with care and respect. Don't be condescending. Don't make excuses. A little empathy goes a long way. Doing a little research on balayage wouldn't hurt, either.

Dorthy is such a sweet person! She's amazing at what she does! When I get my hair done with her it…read morefeels like Ive known her for years! The salon looks and feels amazing.

excellent service very experienced!! you will love your hair again very nice ambiance and quality…read moreproducts used on your hair during your visit.

Beautiful salon in centralized and easy to get to area. Plenty of parking available as well. The…read moreowner Shelby, who does my mothers hair as well is friendly, personable and professional. The quality and experience of Plush's stylists rival any big name top salons in the Seattle area but for a fraction of the cost. Child friendly environment that is also upscale and comfortable. Great to see a young, ambitious business owner in the community. Can't recommend this place enough!

Repeat visit today, this time for a pixie-cut and spontaneously requested dying-of-the-hair…read more Though I entered the shop thinking that this hair color should reflect my inner personality (think multi-hued red to match Throwback Pomeranian Jaxx,) Madisen convinced me that a more subtle hue would be more appropriate. She was right. I emerged from the Studio with perfectly blended hair. Mister said it made me look ten years younger. It matched my skin tone and did not create "the Ripple effect," which was named by my family after a particularly pleasant boss from thirty years ago who had jet-black hair. This new reddish-brown tint will allow me to blend with the audience at The Starlight Room- but not to outshine the movie. And "growth lines" will be subtle. I am pleased.

I love Madison, I've been going to her for years, after previously going to another stylest that…read moremade my hair dry, frizzy, and brassy. My hair now is healthy, long and platinum blonde. I honestly feel so good about my self because of her!

Definitely a place that I would go back to over and over again!…read more Nicole was super nice and made sure that she understood what I wanted before cutting. She was really nice and friendly. The shop itself was warm and welcoming. I felt comfortable in there. The products were high quality and made my hair smell really nice.

Mindy is a wonderful hairstylist, who I've used for about a year now. She's professional, honest,…read moreconsistent and always listens to what you want, with options readily available for you to where you aren't pressured into anything you would later regret. My daughter, who just had her hair done for the 1st time with Mindy today, is in love with her new hair do to where she's either constantly looking at herself in the mirror or playing with it non stop. I highly recommend Mindy! The Salon has a homey and cozy decor with friendly staff. Available parking and location is convenient.

Yolande is such a talented hair stylist and I'm always so in love with how my hair turns out when I…read moreget it done by her. She's so warm and welcoming and makes you feel at home when you step into her salon. I highly recommend seeing her!

Terrible cut and highlight that you couldn't even tell she did anything. She mentioned she was…read moretrying a new product. She wanted to charge me a second time to redo when I told her highlight was completely unnoticeable.