Hannah didnt really listen to me about the specifics of what I wanted.. she was insistent about…read moretaking off approx 2-3 inches..! when I said no she smirked, giggled under her breath (I almost left at that point, but l really needed a trim), and then proceeded to cut my hair quite mediocre.. she didnt take enough off the top (as directed) I think this was a passive move, however, did retain the length, only because I countered it is the First Thing I stated when booking the appointment.. I will also note: wanted me to make appoint "online" (I called) it was like I was "bothering" her to make the appointment over the phone.. Im older and dont do much "online" or "emails".. was not happy! even though I tipped well (over 4O%) and never recieved a thank you.. I do try to be generous so they will remember me for next time, you know, how I like it, the kind of cut, etc.. but the thing about haircuts is you (well me) never really know until you (me) style it yourself.. my 2 stars is being highly gracious for what I paid (over $8O) for a trim. UPDATE: SLANDEROUS, MALICIOUS and DEFAMATORY response below is baseless in their claim(s).. seems all negative reviews are attacked until they are removed but I am choosing not to be bullied into doing so.. hence, they will hav to be made to correct their LEGALLY DAMAGING AND PERSECUTORY REMARKS.. I will say the $4O should hav been 4O%? (but hey Im a blonde and cant add right..) all I know is I charged money and gav cash money totalling over $8O.. like $85 and still the haircut (a Trim!) was awful when I got home and tried to style it the next day.. Truth is that "tasha D" wasnt even there, and has now produced, (in writing) what I was told is a retalitory response about "derogatory remarks".. I was advised she does this as a woke ruse to any negative comments about them, because they dont want you to know about their haphazard schedule or terrible service.. my two stars is now one.. BEWARE of this location. AVOID.

I suffer from thinning hair, but Hannah took care of me and made me as gorgeous as can be. She…read moreasked what I had in mind and gave some helpful suggestions without pressuring me. After the cut she also offered product and again, no pressure. I like that. The price was super reasonable, so tip big people. The online scheduling was super easy and you get a lot of reminders, so you can't possibly forget your appointment. This salon is located in a building with a collection of tiny beauty shops and such, which confused me a bit at my first visit. Once you enter though, just find her suite, which is to in the hallway going left. The suite numbers are listed atop the doors. I am glad to have found her and will certainly be back.

Wonderful experience have gone several times for threading but did eyebrow tint based upon…read morerecommendation & so happy with them!

Tried to take my daughter here to get her eyebrows threaded on a Sunday afternoon. The sign said…read morethey were open, the hours said they were open, the lights were on, but the door was locked. We tried to call, but no one answered. Guess we will look somewhere else.

Helen is phenomenal!! She listens and her schedule is so accommodating!! Evening hours avail,…read moreprices on the website!!! Plenty of parking and super comfy chairs. Love the atmosphere. Bring in a picture they will try to match it, But remember they are beauticians NOT magicians!!

The BEST experience, every single time. Billie provides such high quality color, cuts, and styles…read more She's on time, efficient, and takes time to understand the look you want. Her salon is beautiful, and she takes such great pride in her work. The hardest working business owner and mom!

My hairdresser is terrific! HOWEVER, CLIENTS BEWARE!! I was…read moreinformed that because I did not cancel an appointment I was to pay 50% of the services scheduled. WHAT? I was prepared to pay a $50 cancellation fee, but I was not prepared to pay 50% of services NOT received. So, I paid over $200 for a cut and partial frost PLUS $107 late cancellation fee. I am STILL in shock. I was informed that the policy had been in place for a couple years. That's great but as one who is not typically a no-show, I did not know. *****There should be signs throughout the salon!! I'm sure this was a management call --and it was a bad one.

Stopped into Cass and Company Salon and had such a good experience. Been coming here for years!…read moreAbby took care of my service and she did an incredible job. So fast, clean work, and at a really great price. Definitely worth checking out and I'll be coming back!

DONT EVER GO TO THIS PLACE, they are terrible. I purchased a gift certificate for my mother around…read moreMother's Day to receive a 4 hour day of pampering. It is now June, and they are still unable to schedule her for her full day. They asked her to break up her SPA package and come on different days and that is not what I paid for. Also, them knowing that they can not complete the service, they will not refund for the service that has yet to be completed. I should have known something was wrong when it took three separate people to take my payment for the gift. My mom finally told them she would at least come in for the pedicure portion of the SPA day and they did a horrible job on her feet. Save your money and go to a better spa. you pay to get pampered and deserve professionalism.

I received a gift certificate for a 60 minute Hot Stone Massage at Mystique Salon and Day Spa. The…read moremasseuse, Liz, was the consummate professional and I was very fortunate to have her as my massage therapist. After inquiring about my troubled areas, she immediately zeroed in on every single knot and via her skilled hands and use of the hot stones those knots melted away. I highly recommend both Mystique and Liz and look forward to being a return customer!

I went to lilly she made me feel comfertable, and relaxed! Lilly is very good at facials and waxing…read moreand made the exprience great!