I have been here three or four times since moving to the area…read more They are very accommodating with times. I have been able to obtain an appointment very quickly within days. We all know how that is. Your hair is looking good - then- like overnight, you're in need of a stylist. Women here are super nice, always pleasant, and certainly very skilled. Ramune loves cutting my short hair, and she does a fabulous job. I have short hair. I have straight hair. I like it in an asymmetrical style. Tight around my ears and back. It needs to be cut with many layers so it's sits just perfectly. Ramune is very skillful and definitely listens to me describe what I'm interested in. I also have a few pictures, front, sides, and back - top, too...so there's really no room for misunderstandings. I enjoy the personal one on one experience, instead of being passed on to colorist, a shampooer, and such. They are focused on YOU. They value your appointment time. Will send reminders There is plenty of free parking, too!

Brought my own color swatch from my own hair and they still couldn't match it. Light/medium brown…read morewith copper glints came out as solid chocolate brown that didn't lighten up for weeks (which might've been good if that color was the goal). Also need better instructions on how find them in the mall. They are one of several salons in a suite with an overall name.

I've been coming to this salon for 5 years Flo is the best, the owner mani is very personable and…read morethe front desk team is so welcoming highly would recommend!

Great job from Frank he done my color for years I love him so much and flo does my blow dry and…read morecuts and does equally as a good job the front desk is wonderful and so welcoming would highly recommend

Paige always does such a good job on mine and my mom's hair. We love this place, they are more like…read morefamily. Also amazing barber shop for men.

I love dapper and divine they have great hair dressers there! Really great service super personal…read moreexperience with a lot of openings!

I stopped going to this salon. Management is nowhere but a local manager that changes like the…read morewind. The colorists run the place and they have zero comraderie and talking to them is like talking to the wind. You leave with gray in your hair. Colorists change all the time and it's hit or miss. Skip it. Go to Only Color. Same concept and your treated great.

I had been coming to Madison for years. Until I came across this hairdresser from Trinidad. I was…read morenot even interested in remebering her name. She was not paying attention on the color I needed to achieve. All my highlight were completely gone. This hairdresser is not good. She also washed my hair but I had to stop her and I went home and washed my hair myself. This hairdresser should not be in this kind of service. She is rude and acts like she knows it all, and don't listen to the customer's needs. I would never let this hairdresser touch my hair. It was a very disappointing at Madison Reed today. It is unfortunate I cannot pick a hairdresser to do my hair. It is like a lottery coming to Madison Reed. I am seriously thinking of ending my membership.

Amanda is not only lovely but also keen and great at her job. So happy I was able to let her do her…read morething, and be a little daring cause this was the haircut I needed for a while now. But I'm shy so you won't see a pic, guess you have to take my word for it!

THIS PLACE IS SO AMAZING!!! The decor is unique and you can tell this place is full of so much…read morelove! Everyone is so polite and my hair turned out gorgeous :D

Got a wash and blow dry and i loved it !! 10/10 experience and great customer service from the…read moreowner, will be back soon!!

Jody is GREAT!! I have been searching high and low for great stylist ever since my stylist ghosted…read moreme! Jody was very kind, took her time with her consultation and made suggestions to get the look that I want to achieve the right way. She gave me a cute haircut to get the ball rolling, I absolutely recommend her !

My hair stylist, Lily, did an incredible job putting in extensions! I had to find some new as my…read morestylist moved. This is my second time going to her because her service was perfect! I did not lose a single one! My hair is a seamless blend and I've gotten so many compliments ! Equally important, she is so friendly & pus her customers at ease! Highly recommend if you're looking for flawless results and a true professional.

I met today with Yukari to get Japanese straightening and keratin (keratin on the dyed part and…read moreJapanese on the roots) and I was amazed by how rude she continued to be throughout our session. When first styling my hair, Yukari took a brush to my wet hair to get the knots out and it caused large balls of my hair to rip out. You're not supposed to brush wet hair because it causes ripping and she ripped a lot. If anything, you're supposed to comb it. I showed her the large balls of hair on the floor (I wish I had taken a picture- there was A LOT) and she got so defensive. For the rest of the session, she was so nasty and rude. She said that the large balls of hair was from the fact that I didn't brush my hair that morning and it was shedding. She said the balls of hair was also because my hair is damaged. If my hair is damaged- which I have some highlights- then be gentle with it. After that, every time she went to brush my wet hair she said she was scarred and was just frankly a b**** at every point she could be. She made me sign a waiver, took pictures of my dandruff scalp to show me, and kept commenting on how damaged my hair was again and again. The way she did this didn't feel like someone being helpful and doing their job, it felt undercutting. I'm definitely not going back to this salon. Yukari kept her attitude the entire time we had left which was basically four hours. At one point she wanted to pull out of the whole operation and said this while the chemicals were already in my hair. It was such a power play. She didn't overall do a bad job with my hair but her attitude was incredibly unpleasant. She obviously was wrong but couldn't handle someone having an issue with her. I do not recommend going to her because she literally ruined my day and her character affected me long enough to need to write a review. I never write reviews but she was so nasty it got under my skin. I do not recommend seeing this woman because she's demeaning and on a high horse.