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    Beauty Solutions Resource Center

    3.0 (2 reviews)
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    2 years ago

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    Ulta Beauty

    Ulta Beauty

    2.4
    (273 reviews)
    2.1 mi
    $$

    This review if for the salon. Went to get tinsel done 2 days ago, and they are all already coming…read moreout. I understand they use the beads because they are easier but they man, never getting beaded ones ever again. Tinsel is cheap anyways so it's not that much of a loss, but was really hoping they would last more than 2 days. If you want to get tinsel go to a real salon that does not use beads, and tyes them on instead!

    I want to start by saying some of the staff here are really nice but there is one specific employee…read morehere who is absolutely miserable and ruined the entire experience. I called ahead to confirm they accept Happy Returns and was told yes. When I arrived, this girl immediately lied to my face and said their system was down. Luckily, another coworker stepped in and corrected her, confirming the system was working fine. The entire time, she had a massive attitude. Even though the clothing items were sitting right in front of her and clearly matched her screen, she kept condescendingly nagging me, asking "which one is it" instead of just doing her job and clicking them. Because she kept interrupting me, I got distracted and had to restart the next return on my phone. While I took literally one minute to pull up the next QR code, she had the nerve to just walk away and start helping other people in line. To make it even crazier, she came back over to the counter SMIRKING about it, completely acting like a mean girl on purpose. When the nice employee came over to finish my transaction without any issues, the first girl made a snarky, condescending comment out loud about how I had "A LOT more" returns. Incredibly unprofessional, petty, and toxic behavior. She clearly hates her job and shouldn't be working in customer service. Management needs to address this because the rest of the staff is way too nice to have their location ruined by someone this bitter.

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    Planet Beauty

    Planet Beauty

    3.6
    (40 reviews)
    2.1 mi
    $$

    This is typically my go to place for quality long lasting hair stylers. Went here specifically for…read morea new straightener. Was sold the special of the day which was the Ava brand. The Ava straighter has buttons positioned exactly where you hold it so my fingers kept reducing the heat setting making it unusable! They only exchange items no return. Lesson learned- no more PB for me!

    I had such a wonderful experience at Planet Cosmetics in the Galleria, thanks to the lovely…read moreassociate Abby! I had originally stopped by Macy's, but didn't feel like walking all the way to Sephora. Then I remembered I had "find a healthy, non-toxic lipstick" on my shopping list--and that's when I discovered this gem of a store. Abby greeted me warmly and was incredibly knowledgeable. When I asked about clean, non-toxic cosmetics, she introduced me to Jane Iredale. I was honestly surprised--I had used Jane Iredale years ago, but stopped because the colors didn't show up well. But Abby showed me how much the line has improved--the pigments are richer, the variety is better, and there are more beautiful options than before. She helped me find the perfect foundation shade, walked me through lip liners, moisturizing lip colors, and helped me choose a gorgeous eye shadow palette. Her care and attention made it such a fun and uplifting shopping experience. I highly recommend visiting Planet Cosmetics at the Galleria--and definitely ask for Abby if you want thoughtful, expert help!

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    Beauty Solutions Resource Center - cosmetics - Updated July 2026

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