My skin feels amazing! It's soft, smooth, and supple. I recently had the Diamond Glow facial with…read moreLuminize peel, and Botox. All my friends and colleagues keep asking me "what's different? because you look so good!" I highly recommend Northwest Medical Arts for all your beauty needs. Heather treats my skin with the highest care. Their office is always safe, friendly and professional. And I promise you, the compliments will just keep coming!!!

Such a wonderful team and experience! Heather is the best, super down to earth and kind. I have a…read morelot of trust in her approach and have followed her wherever she goes.

They are great! Always on time and helpful. I moved and drive 30 minutes to still go there instead…read moreof finding something closer.

I haven't even attended this place. Not a fan of the cancellation policy being 48 hours + $150…read morewithout informing me or even being listed on the website. just foff UPDATE: After I visited this place for the sake of just establishing a PCP, they filed an extra claim on me charging me for $260. I spoke with my health insurance provider about it and this clearly should not have happened.

First note that they have two Yelp reviews, the second can be found here:…read morehttps://www.yelp.com/biz/rainier-medical-wellness-and-weightloss-puyallup and provides some additional feedback. And in my opinion a more accurate representation of the disaster of a business you're considering engaging with. Overall experience was terrible. The consultation in general was simply an excuse to push processed, expensive packaged foods like shakes, bars, etc. instead of teaching clients how to eat real food in a sustainable way. I decided not to move forward with the program after meeting with the Dr. Weeks later I received an invoice that brings me to the disaster of their billing. Their "insurance experts" and front office completely miss the boat on accurately explaining the offices costs. When I walked in the gal attempted to charge me $95 (I later learned this was the full cost if I had no insurance, in hindsight I should have simply paid this). I told her I was quoted $45 by the billing team and wasn't interested in paying $95 for a consultation so if it was that vs. $45 cancel the appointment. She went to the back and came back out and said oh year $45. Ok. Two weeks later, after paying the $45 the day of the appointment, I received a bill for $92.88. Which by the way in hindsight NOT using insurance would have been better for me, wish their "insurance expert" had mentioned that when she ran my insurance and told me the cost for a consultaton would be $45. The billing company (they outsource it) was really nice to work with and apologetic explaining they've had high turn over at the medical office and have been having problems with clients not having expenses properly explained. Apparently I'm not the first to have this or a similar issue. They escalated my call back to Rainier Medical who came back and said the costs are listed on the website and I signed something when I showed up that said I'd pay whatever was billed so it was due. I paid the $92.88 (plus the original $45) and am wiping my hands of the experience but hope by sharing others will know to (a) avoid this place, the services aren't worth it and (b) if you do go don't trust the billing/front desk team to be helpful.

After years of slowly putting on weight, I finally said "No More!" My Physician recommended Rainier…read moreMedical Weightloss last June (2019). I walked through the doors at University Place at the end July, scared, anxious, emotional and truth be told....broken. The immediate support I received was amazing. I committed that day, and have not looked back. I have learned that everyone's Weightloss journey is unique. My 30+ weightloss number is another's 100+...or 20+. The emotions are the same, the struggle the same.....and the feeling of success the same when that scale drops. Dr. Sutherland and her staff from the PA's, Nutritionists, Trainers and Office Personnel work closely to provide an overall package uniquely designed to each patient. Being under a Physicians care while in my Weightloss phase helped keep my spirits up during the times I struggled, and the online app and Handbook gave my guidance when I had questions. I have entered Maintenance and realize this next phase comes with new challenges and will require a lifetime of focus and diligence. However with the amazing support from Rainier Medical Weightloss my husband, daughter, friends and co-workers, I am excited to face this New Year (2020)....healthier, happier and stronger! If you are considering a "New Direction"....start now. Pick up the phone, open that door and walk through. You are more of a Warrior that you think.

Very disappointing experience. I had an appointment scheduled for 10:00 a.m. today with Kathy, but…read moreshe never showed up and I never received a phone call, text, or any notification that the appointment had been canceled. I waited for over an hour, and no one ever arrived at the clinic. I had to take time off work and rearrange other appointments to accommodate this session, so having no communication whatsoever was incredibly frustrating and disrespectful of my time. I understand that emergencies and scheduling conflicts happen, but patients deserve timely communication if an appointment cannot be kept. I hope the office improves its reliability and communication moving forward.

From the owner: Cossmedic Wellness and Aesthetics is a premier destination for those seeking exceptional care,…read moreoutstanding results, and state-of-the-art treatments. From the moment you step in, you'll experience a warm and luxurious atmosphere combined with a medically driven, personalized approach that sets Cossmedic apart. Led by Dr. Kathleen Richardson, a seasoned healthcare leader, Cossmedic offers cutting-edge treatments like IPL, Age Jet Nitrogen Plasma, and Emsella pelvic floor strengthening. Each treatment plan is meticulously crafted to enhance your natural beauty and address specific concerns such as skin texture, pigmentation, and muscle toning. Dr. Richardson’s expertise ensures that clients receive the highest level of care and truly transformative results. At Cossmedic, exceptional customer service is at the heart of everything we do. Our dedicated team provides thorough consultations and ongoing support throughout your aesthetic journey. With regular check-ins and a focus on mindfulness, we create a relaxing and educational experience where your well-being is our top priority. Cossmedic Wellness and Aesthetics is more than just a clinic; it’s a sanctuary for rejuvenation, confidence, and lasting results. Discover a place where beauty, health, and innovation converge. Book your appointment today and experience the difference!

I've been to Whitney every 8-12 weeks for the last couple of months for cystic acne and acne scars…read moreand have seen a night-and-day difference in my skin. We started with an Elite Facial and have since transitioned to Enzyme Therapy. Whitney's clinical approach is helping me address all factors impacting my skin (from diet, medication & vitamins, home environment, etc.) There are cheaper facial options, but I budget for Whitney because she is the best. Whitney is top of her craft and passionate about helping you reach your skincare goals.

It's amazing what a shut in order does to your skin. Or maybe it's the food? The stress? I don't…read moreknow, either way, if your looking for skin rejuvenation or maintenance, head here. The clinic is located on the backside of the building and has two flights of stairs. I didn't see any elevators for my mobility challenged friends. The clinic is cute, chic, and spacious. Racheal is a skin pharmacist. She's a massage therapist, what's the word...aesthetician. I went in wanting a hydro facial, but basically said, "look at my skin and give me what I need." She really tailored my treatment, letting me know what she was doing and why at each step. I appreciate that. I get the sense that if you know exactly what you want, she can do that, too. Clinic seems appropriate over spa. It's not just a vain beauty frill, she also treated and took care of my skin. Myskin was vibrant and well hydrated, like the pandemic never happened...alas. Pandemic or not, go here fast. Be kind to your skin and treat yourself:)

staff knows what they are doing i was early as requested to…read morecomplete forms for check in (instead of being 5 mins late) and had no problem getting right back. i was not able to do part of the treatment and they refunded my money no problems. every one was very nice

I purchased a Groupon for University Place Laser and Aesthetics to get some work done on the veins…read moreon my legs. The first time I had an appointment, I was running about 5 minutes behind schedule. I gave them a courtesy call to tell them that I was stuck in traffic, but on my way. The person that I spoke to told me in an irritated tone that I would have to reschedule my appointment because I would be holding other clients up. Despite what she said, I still went to my appointment (expecting to find the waiting room packed) and there wasn't one other person waiting! The front desk person then told me that the doctor had already re-arranged her lunch time during my appointment slot. I couldn't believe the lack of customer service! I then gave it right back to them and said that I drove all the way here and that I was ready for my appointment. The dr. finally brought me back and performed the laser treatment. During the treatment, she then told me that if I bought another session (which are pricy!) that she could treat the other side of one of my legs. I told her that would be great, so I bought another session. The next time I came in for my appointment, I said that I was concerned because some of the veins were still noticeable after several treatments. She then pulled out a camera and began taking pictures of my leg without even asking for my permission. I asked her if she was doing before and after shots, and she rudely informed me that she disagreed that there was a noticeable difference in my leg and she was putting the pictures in my file. She then told me that the veins on the other side of my leg were raised and that she could not work on them, after she had persuaded me to buy another package strictly so she could work on the other veins in my legs. I was so irritated and upset. I felt that she intentionally told me what I wanted to hear just to make a sale. Overall, if you are looking for good honest customer service with a smile, I would look elsewhere. Many places can do good work, but many more places can do great work with a friendly attitude.