I cannot say enough good things about my experience at the Brooks Brothers Factory Outlet in Round…read moreRock, Texas, and especially about Assistant Manager Dennis Chia. I recently decided to completely rebuild my wardrobe after losing 45 lbs and wanted to invest in timeless, well-fitting clothing rather than simply buying whatever happened to be on sale. Dennis has been absolutely instrumental in that journey. What impressed me most wasn't that he was trying to make a sale--it was that he genuinely wanted to educate me. He took the time to explain the differences between the various Brooks Brothers shirt collections, the different fits, fabrics, sizing systems, and how each style complements different body types. He patiently helped me understand how the Brooks Brothers sizing system works and why finding the correct fit makes such a tremendous difference. When it came time to purchase, Dennis also educated me on how to buy with the current sale that was going on. My few experiences with Dennis could not have gone any better. They have been perfect. For the first time, I feel like I understand how to build a wardrobe that is tailored to my body instead of trying to make my body fit the clothing. Dennis never rushed me, answered every question with professionalism and enthusiasm, and made the entire experience enjoyable. Because of his knowledge and customer service, I'm now in the process of transitioning my entire wardrobe to Brooks Brothers. Honestly, I don't believe I would have made that decision without his guidance. Brooks Brothers has built an outstanding system of fits, measurements, and classic style. When someone like Dennis takes the time to explain it, everything begins to make sense, and the results speak for themselves. Thank you, Brooks Brothers, for creating such an exceptional brand, and thank you, Dennis Chia, for making a new customer feel welcomed, educated, and genuinely excited about building a wardrobe that will last for years. I look forward to all of my future visits at MY local Brooks Brothers Store.

Absolutely Not. Not in a million years would i ever spend another dime in this store. My husband…read moreand I were in the store shopping for dress socks and maybe browse the slacks. He hates pleated pants and we just were hoping they had some nice things in stock. We walked in and were greeted, anything you are looking for, well not really, just wanted to browse what they had overall. It was my husband, myself, and 1 and 2 year old. Thankfully we had them in our double stroller - the Nuna Demi grow that seats both of them comfortably so that we can shop without worrying about them running around or grabbing things off shelves, etc. She asked me about 30 seconds later once we made it to the other side of the store (by the columbia side of windows) . No thank you. browsed their sock selection, which was slim pickings. and we decided maybe they had some on the opposite side of the racks we passed on our one lap in. again, the thick accented, glasses wearing young lady asked again, Is there anything you are looking for ? That was it, in 1.5 minute-2 minutes time she followed me around the store asking if we needed help looking for something. I said, you know that's it, I'm done. Even if I wanted to purchase something in this store I wouldn't specifically because of you. I'll be spending at the stores down the hall. And that's exactly what we did. Never. again. ever. I couldnt figure out why we were treated this way? Was it my $500 purse? was it my $1400 stroller? Was it my well-dressed family? was it because I had kids with me? I'll never know. But I do know I will never shop there again.

Khalid was great help finding a suit.... I ended up buying 4 suits that day. if you're planning to…read morebuy a suit, this is the right place for you. They have a tailor in store that's absolutely fantastic getting your suit up to your measurement. I will definitely come back once I lose I bit more weigh.

Wonderful staff. And great and fast alterations. Within 20 mins pants hemmed and out the door…read more Great prices for alterations also.

My husband and I stopped in and walked out with our first set of boots! Everyone was knowledgeable…read moreand friendly. We were quickly fitted and tried on a few different styles before landing on the perfect pair. I picked the Annie in sequoia and my husband chose The Cartwright in Midnight. The store was clean and orderly. We'll definitely be back again!

Love the brand. I have seven pair and the Georgetown Texas store has the greatest staffread more

I wasn't a fan before as service was not very great years when I was new in the area. Recently,…read moreservice on the counter is much better. I've been back here like three times in a month and I enjoy the peace and organization here. I am not sure if they still have the rewards system like they did (I earned $ rewards to use for certain $ amount you spend). I just came back here after searching other two locations in a different city and got the under seat luggage. It was the same amount than the non name brand I found in other retail discount stores.

Upon first glance the center of the store looks crowded with clothes. However, stepping in it…read morebecomes clear that there is excellent organization of items and brands. There's a large shoe section, with a good focus on children's shoes. I noted a large accessories department with name brand handbag designers. However both times I've visited the store, the handbags were fairly disorganized. Also, and I'm not sure why I was surprised, there was a section with linens, pet items, luggage, and other typical department store sections. They were exceptionally small, but being the Rack and not the main branch, it makes sense.

I appreciate good customer service, & I would like to say that Burgundy gave me outstanding…read morecustomer service and was a great help.

I'm a first time customer who decided to see what lied behind these doors. The yelper who wrote the…read morefirst review pretty much nailed it, so I'll just add in a few comments and photos. It's located on the northbound side of the I-35 feeder at exit 254. There's plenty of parking and it sits right next to Amy's ice cream. The interior reminded me of those souvenir shops you'd find down by the coast where music is playing overhead and you're surrounded by bright colorful clothing from the floor to the ceiling. There's lots of men's, women's and children's activewear along with numerous accessories. You can also find some Austin souvenirs and T-shirts here as well. There's also a very large shoe selection to be found here. The photos included may inspire you to check this place out, but don't expect bargain prices.

I went with no intention of buying anything just for a walk with my baby while a friend shopped. I…read morewas impressed with the shade they have as you move thru the stores, multiple kid play section (playground, moving cars, foundation), and they have a mother's lounge available which was amazing! Got to feed my baby there with no worries, you need to call to get it opened. Some stores at good sales but not as many options at San Marcos outlet. Overall I enjoyed it, nice restrooms too. I arrived at 10:20 and plenty of parking. They do have a food court.

Good place! You can earn reward points by joining their new Simon+ Rewards program. $1 = 1 point…read moreand 500 points = $10 reward. Rocky Mountain Chocolate Factory gives out samples all day long. Points knocked off cause of the expensive food and drink options, and horrible horrible cell phone signal here which the management should respond to by putting up a public wifi and repeaters throughout the mall to provide signal. I was in a store once and wanted to join their app to save money and couldn't connect. So I actually left and had to go to Starbucks and come back. That's no good for anyone but Starbucks (but I didn't spend money there).

Terri the manager is superstar material Super polite…read moreNina at checkout a keeper and Magdalena at Sephora very kind. Not the other gal. Pretty rude. In Sephora

I am never disappointed inside this store. It is in the shopping area on University in Georgetown,…read moreTexas. It is always clean and the employees are always friendly. Today I went to return an Amazon order, which is quite convenient, and received a 25% off coupon that must be used the same day. Boy, I got good use of that coupon! I bought gifts galore and got such a wonderful bargain. Most of the items were on sale and then got 25% off! They have name brand items and they have some less expensive things. It's very easy place to shop no matter what your budget. I highly recommend you visit!

Impossible to shop for children's clothing here -- all the sizes are mixed together. I gave up…read morewithin minutes -- very frustrating and time-consuming, considering they have multiple large racks filled with kids' clothes. And when you've got a restless toddler in a stroller? Not happening. To clarify, it wasn't just a few items floating around in the wrong spot. It was just a disorienting mess. I don't know if they just gave up on trying to keep it organized or what but most moms don't have the time to spend an hour digging through a bunch of irrelevant clothing. Went to Old Navy instead and found some cute kid shirts for $3 on sale.

TJ Maxx is my go to store for Christmas things. They have very good bargains and they have a wide…read moreselection of a lot of things from clothes to food to toys to decor dishes., etc. The store was bright and vibrant and full of energy. The shelves were adequately stocked. I walked around, not knowing what I wanted, and found a few very good items. They have an exceptional toy area. They also have a really good area for our fur-babies. Brand name items can be found here at low prices. They have a men's section and a woman's section and a toy section and a household section. It's a big store. The line was long to check out, but the checkers were doing a good job and I got through the line easily My checker was very kind and considerate. I truly appreciate good customer service. They have a credit card that one can get and get a discount on their first purchase.

JCPenney used to be a staple shopping experience when I was younger...wrapping up last minute…read moreEaster Sunday accessories and popped in here to find a fun game and activities to celebrate! The employees all over the store were so friendly and kept asking if we needed help with anything. My girls enjoyed the Easter activities and the prizes they won. Something as simple as small activities for children are so appreciated at least from me. Thank you for reaching out to the community right from your store lobby. We also purchased a few items and were shocked by all the sales they had going. The clearance section didn't disappoint either. The store was also very well organized. We will def be adding JC to our rotation.

I defy you to tell the difference between a JC Penney and a Kohl's…read more They're both laid out the same. They both have similar markup to markdown merchandise and zero help. One notable difference is that there's Kohl's cash to help ease the pain. JC doesn't even give up a Penney. And when you find a live human that could help, they avoid eye contact. If you do manage to make contact, they give nonsensical answers to straightforward questions, like "What sizes do you stock in men's suits?" and "Why do certain sizes show online as being in store?" I'm done. I love some of their products but shopping in store is not worth it.

Superior experience shopping here as opposed to my earlier experience yesterday at JCPenney nearby…read more I had pretty much given up on outlet stores because they had all become just a ruse on full retail from what they started out to be. The store breaks that mold. I was able to call this store and immediately ascertain if they had suitable product in my size for an event. Not only did they have the product they offered to reserve it until end of day when I could return to the area. Upon my visit, the manager, Firouze, immediately went to the task of helping me select sizes and product. She was patient as I tried adjacent sizes on multiple times to be sure the fit was perfect. She managed to keep focus on me while serving other customers that came and went. While it took me well over 30 minutes, I was able to leave knowing what I had was the right thing for me and wouldn't need any alterations. That's a big bonus at this store. They have prehemmed pants in common lengths. As a bonus there was a hero's discount that I qualified for which gave me 15% off the total purchase. Anything helps at this time of year and that was a great way to stretch the budget. I also needed a pair of dress shoes and they happen to have the perfect ones on display in my size. I was able to use a coupon I had just received with my suit purchase to effectively take 2/3 off the price of that purchase. All in all I couldn't have been more pleased with the experience I received here. I was actually dreading the thought of having to go to Men's Wearhouse and get taken for a ride on mismatching coordinates as has happened once before in an emergency purchase. Everything matched and was of good quality without taking me to the cleaners. Five stars.

Small but nice store. The gentlemen that helped me was very friendly and professional. He measured…read moremy neck and my arm to ensure we selected the correct size shirts.