Very spacious and clean. Every single employee is very welcoming. They are always on time and…read morealways have a smile on their face! My kids always love taking a chapstick home.

Dr Pavlo office.. first class orthodontist. Staff always…read morefriendly and kind. Dr. Pavlo care and willing to listen your concern or worry. He will take his time to explain his plan with you. ( not many doctor do those day) Referred my family to Dr. Pavlo, they are very happy . Simply the best .

If you are a person of color don't even think of going there. We were treated with such a…read morecondescending attitude. Right from the front desk by one of the lady there called Megan, when we said something the Dr also changed his attitude and was avoiding us,we had just finished paying also, we had to leave after our prebraces treated which never even worked. Save yourself waste of money and time Several hygienist were very nice, the few spoilt for them, abd then when the Dr shiws attitude it was time to leave

We are delighted with Dr. Nguyen and his team. From the initial consult to every follow-up…read moreappointment, it has been a great experience from both the parent's and child's perspectives. It is a very efficient and organized office, with clear communication, expectations, and happy employees. We have had to go for a few urgent last-minute appointments and have always been able to be seen on the same day. We are fortunate to be a patient at Orthodontics of the North Shore!

Mzl dental is the best dental office in Peabody! The dentists and staff are amazing and are very…read morehelpful

Updating my review for a second time. This one is from an overall dental insurance and dental…read morepractice review. I finally resolved the $60 cancellation charge. Visited the office and needed an endo procedure. However the referral was done and not knowing that although they can book the referral the referral could be out of network and it's the customers responsibility to ask the referred office are they within network which makes no sense in my opinion. I accept the cost but what I paid for this referral, although the endo office customer service was great, was very costly. I'm done with this organization. What's done is done and to say it's a customer's responsibility while referring but not making them aware that the office they are referring could be out of network is irresponsible business practice. However I' will need not to worry about this anymore as all future appointments will be canceled. However I feel the dental insurance process and codes are flawed and that is being nice. I will pay my bill to endo and be done with this. This dental process in the end was robbery is my thought. I paid more with one procedure than two years worth of high in network plan coverage.

I've been going here for almost 5 years. everyone is so kind and helpful and always willing to…read morehelp. they have very good treats like classic metal braces and invisaline i used classic and it worked great. my mouth was so messed up be for I could fit a baby carrot in my gap tooth but now there's no gap! GO TO THIS ORTHODONTICS!

this place is a joke. I took my son on initial visit was given 1 price and told we could use mine…read moreand my wife's dental insurance. now my wife is there and story has changed. in a nutshell I'm paying more for partial braces for my son than I'm going to for full braces at another orthodontist for my daughter. stay far away if we hadn't already started my son's braces he'd be long gone

Very professional, staff is extremely friendly and helpful and after several consults with…read moredifferent orthodontists I found this one to be the most cost effective by far

I've been a patient here my whole life- back when there were No Cavity Club field trips for the…read morelittle kids. You can tell the staff and dentists are like family and care about their patients. I've never been scared of going to the dentist- Dr. Mu has nimble little fingers (for reaching deep in your mouth) and is great with kids. The other dentists and staff all are knowledgable and have a great sense of humor (and strong Boston accents!) The office is run like a well-oiled machine- super efficient and professional. If you need a dentist or cleaning, go here.

ugh. I had heard good things about this place - primarily that you could get the x-rays that go…read morearound your head instead of being choked by the typical x-rays bite down on these things nonsense. welp. That's not true. They don't have that. Also, according to the dental hygienist, YOU HAVE NO CHOICE. YOU MUST SUBMIT TO THE X-RAY!! Ya, I told both the hygientist and dentist that need to work on their informed consent. I was going to walk out but then they had the dentist do the cleaning instead. That dentist definitely needs to stick to his day job - which shouldn't be dentistry. He kept dropping the instruments on my arm. When he flossed my teeth, he couldn't really get the floss between some of the teeth. Apparently they aren't equipped with sinks so you get have to swallow or get vacuumed up - which he didn't really know how to do. Family Dental is basically what's wrong with dentistry. It's about the money they can get out of you. Not you or your health.

I've had my braces on for three and a half years and it took them that long to figure out that my…read morewisdom teeth should be removed. Other than that, they just kept doing things just to undo them at the next appointment and it's all felt like a big waste of time. I'm giving three stars because all the people there are really nice and easy to work with and their Covid safety practices seem to be working.

When everything goes right these guys are great. But when its not its a nightmare. I was forced to…read morewear broken braces for 2 years on top of the two years I had to have em on. Definitely one of the worst experiences in my life I've ever had.

Saw Dr. Rios and, again, great exam and advice. Appreciate her expertise and professional, caring…read moremanner. Follow through professional as well. Again, LIndsey and Asia,, at the front desk, were helpful and kind. Thank you. Robert R

From the owner: Our goal is to provide our patients with the absolute best dental care. We provide a comfortable,…read morerelaxing atmosphere where the patient is our main priority. If you have postponed treatment due to anxiety, we want you to know that as our patient, you will be in caring hands. Prepare to be impressed by a unique dental experience.