Horrifying when the only two hospitals in the area are absolutely terrible and dirty. I witnessed…read morethe most inept "care" of anyone ever. They missed the mark by discharging him only for a day later being rushed into emergency surgery and having to stay two months and then facing at least a year recovery if not longer. I hope he sues the crap out of these stooges for the lack of care and quite frankly malpractice. From ICU right down to the absolute ignorance and incompetence of their floor staff. The entire experience I witnessed was absolutely unacceptable and disturbing. They should be ashamed. Their patient advocacy program is a joke. They lie to you and do nothing to advocate for patients. You think they're on your side but don't fall for it. They're not your friend! It's also filthy. We had to constantly remind them nobody has been by to clean in days. Just gross!

My experience with being admitted through the ER was horrible. There was zero communication and no…read morecare at all.

There was a mix-up with some paperwork from a previous appointment, so I brought it along to get…read moreeverything straightened out. While sorting that out, the clinician noticed a detail that was worth following up on and explained why. The staff handled the paperwork without making a whole production out of it.

My major complaint is lack of quality communication. The nurses are just sitting in front of the…read morecomputer screens chatting about their home/social lives. Yesterday, I am standing at the nurses station for 3-5 minutes and a nurse finally addresses me asking "Do you want something?" In my head I'm thinking- No, I'm standing here adorning the the counter. No one wants to be bothered. If my husband needed changing, a beverage or info regarding his medical plan it is ignored. I used to recommend Albany Med with high marks, no more!!! Oh, and the attending physician never even tried to connect with me for two days after I left several avenues to communicate information. If anyone assures you that they will contact you with any significant updates- they lie. To be fair, I am specifically commenting on D 420's.

Great Hospital serving the Capital city . Lots of caring people that cater to your needs and…read morewellbeing. They also have Dental facilities that are state of the art. I am now a practicing dentist in NJ and a product of this fine institution. May it continue the good work...Loved my time there...

Amazing care! The pediatricians here really know what they're doing. Their empathy and knowledge is…read moresecond to none, and I'm grateful that we have such amazing doctors in this region to take care of my kids.

I was able to schedule an appointment a few months ago on Christmas Eve. Things went swell. The…read moremale nurse practitioner that took the place of the former doctor in the pulmonary unit, actually was working with our case before we even met. Our doctor was being helped by this doctor, and was hearing our case. And as far as other things go, things are better with neurology too. Thanks. And on a separate note, on a separate day early in November, when an ambulance transported the patient to your hospital, it was thought that the "pediatric ICU" was going to be a somber place. However, that wasn't the case. Things are moving and such. It may not be a lively place, but things are more upbeat than people would have expected it to be.

I had cosmetic surgery paid cash and spent the night due to the length of the procedure. The day…read morenurse as well as night nurse were very delightful.I was discharged the following day at 1230 pm waiting for my husband to pick me up. The day RN was all but cold to me obviously more interested in dealing with mother baby patients.. Even had the nerve to ask me if I needed the plastic surgery or did I just want it.I felt very insulted. She offered no assistance with locating my husband or showing guidance in the process. I even asked her if they took me out in a wheel chair ect... Her response was "you walk in you walk out" I am an RN myself and was horrified with her treatment. I took my belongings and tried finding my way to the lobby, I was very light headed and weak two staff members noticed I was not doing well and questioned me why I wasn't in a wheelchair, I told them what the nurse had said , they righted her wrong and were extremely apologetic.

I love the care Bellevue gives and comfort for patient during delivery but they really need to…read moreprovide better accommodations for family. I have been 4 times and had to beg for uncomfortable recliner chair. My daughter there now for my 5th grandson and they don't even have that uncomfortable recliner for dad.

my son went to the ER last night at 11pm with an ear injury. this morning, I drove down at 7:30am…read moreand he was still waiting to be seen. When I inquired at the ER front desk asking if everyone else has been waiting 8.5 hours I was told some have been here for 24 hours. we left and went to Urgent Care.

Went to the ER for severe abdominal pain and was not treated until 6 hours later... no one checked…read moreup on us or offered us food or water, were promised a doctor and never received one. Terrible service and will be seeking a different ER.

Had an ER visit and an overnight stay due to blood clots after a fall. ERs are always difficult…read moredue to long waits as they get test results back before proceeding to the next step, and are trying to prioritize your needs over all the other emergencies happening at the same time. Despite this, Dr. Mooney was incredibly good to me. He explained what had happened to me, even drawing me a picture, then told me I would be admitted overnight to the hospital. Sleeping overnight in the hospital isn't easy, as nurses come in every 1 to 2 hours to give you meds or check your vitals. The doctor and NP who visited me overnight were also very kind and good to me (Dan Marra and Dr. Ahmed). The doctors never have a lot of time to sit down and chat with you, because there are so many other people who need them at the same time, so I didn't expect it, however, Dr. Marra went out of his way to explain things to me, and was very kind to me. They bring you food while in the hospital that was surprisingly good. Everyone is short staffed and tired, as the medical system is broken, but despite everything, I am grateful that they kept me alive and gave me the care that I needed.

My son Timothy manning was sent there from Syracuse Saint Joe's for 30 day rehab he's still hasn't…read moreseen the doctor yet the doctor refused to call me or his primary doctor in Syracuse NY I have no idea what is going on with my son and I'm not happy!!!

Nice people, not too awful of a wait, but the PAs there refuse to do anything more complicated than…read moretakeoff a tick. So don't bother to go, if you need care, just go to the ER.

Staff from the front desk to EVERY DOCTOR AND PA AND NP I have encountered here practices with…read moreimmense kindness, compassion, and care for why you are there AND you as a whole individual! I am blown away and eventho this urgent care is further of a ride for me I would much rather go here than any other simply because of the great care given!! Recommend 10/10!