We just started using Becky's Pet Care this year - the initial meet and greet visit was very thorough, and I appreciated that the notes from the meet and greet were posted on our profile. Excellent transparency. Our senior cat requires medication, no one at the service blinked an eye, they handle that all the time. Instructions were also logged in our profile so any/all caregivers could see. We tried a short weekend away first, were very pleased. Then we took a full week's vacation, and are now huge fans. We enjoy the online journals and photos of our cat, which include time-stamping and any concerns. Changing the length of the trip was super easy using the online scheduling, and when I've called the office, they've been very responsive. read more

I was a customer for 11 years and was very happy with them. I went to book time for them to care for my pets and found my account gone. After calling I was told that I was no longer a customer. The only reason I got was because my previous trip they had a hard time finding people to visit my pets. This makes me uncomfortable as you end up with a different person each day. Not the original person who we met and went over the house with. So I am actually glad I am not with them anymore, but it would been nice for them to reach out to me before I tried to book. read more

DO NOT work for this company. They DO NOT care about health and safety of their employees. They expect you to go into the homes of hoarders to take care of the animals which is a downright health and safety hazard to EVERYONE. They also will expect you to take dogs outside who act aggressive and give clear signs they will bite if you dont leave. They will approve of dogs who have NEVER been socialized with strangers and DO NOT do well with them and expect you to try take care of them. I love dogs with a passion but NOTHING is more than safety. But they don't think so! Their only concern is making money. And then when you leave, good luck on trying to find another job because Eric will blacklist you. I have evidence of all of this, and the only reason why I didn't sue them for every single penny their worth is because I thought they would be out of business. Do not work for them. They will make you feel like your worth something but then use you and throw you out if something traumatic happened to you, and you could no longer be a super pet care professional. read more

I have had to notify them more than once that a walker never showed up. On the last occasion, I never received any response and no one ever showed up to walk my dog. Since I am preparing for knee replacement surgery, I need someone dependable. This is not the company for me. read more

Just updating the review to say that we now use Becky's any time we go out of town and they could not be more accommodating and diligent and communicative. If you're neurotic about your pet care (and who isn't), you can honestly relax and trust this service. Highly recommend read more

Beyond devastated to come home and see my cats water bowl dry as a bone. The last visit was yesterday morning/afternoon. No residual water in the dish. I have been gone a week and am unsure if my cats had any water while I was away. When I saw the empty dish I filled it up and both cats have been drinking non stop for the past 15min. I'm heartbroken that my cats had to suffer. I thought filling up a water dish that is located right next to the food bowls was a common sense thing. I guess not. I'm so sad for my cats feeling like we did something to hurt them. Also, we have two litter boxes side by side, one is clean one is full of mess....the guy, Josh, that came by this week was not our usual Becky person and I'm beyond disappointed in the service we received this week. read more

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We used Becky's Pet Care for several years while living in the NOVA area in an apartment. They were always very nice when taking care of our two cats. We typically scheduled twice a day while we were away and we really appreciated the daily text message/email updates (typically per visit) with photos as well. Their online scheduling system is also very convenient. The only issues we really had were logistical. Like one time getting the sitter into the apartment took a little bit to work through because the sitter changed and they didn't have access to the apartment key fob that the other sitter did. They're usually pretty good about getting those logistics worked out though. Would recommend them. read more

Strawberry is very pleased with Becky's Pet Care Services. And so am I. Strawberry's last walker was Edgar. Without asking, Edgar patiently put on Strawberry's red rainboots AND her yellow poncho. (Strawberry actually hates getting her nails and paws wet). That takes alot of patience from Strawberry and the walker. I love the photos and the notes about each outing. Very, very cool. I am definitely a fan!! read more

Becky's Pet Care - Strawberry is pleased with how Edgar dressed her for the rainy weather. - Pet Sitting Near Me - Alexandria, Virginia

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This is by far the best pet service I've ever encountered. They are very state-of-the-art in terms of online scheduling, tracking payments, visits and reporting. We are out of the country for a week and it gives us great comfort to get twice-daily reports with pictures. Our cats are difficult and messy and the sitters are taking care of everything. read more

I used Beck's Pet Care Inc for the first time this week and am highly satisfied with the services provided! I was watching my Dad's dog for the week and required dog walking services for the days I had to go in to work. The registration process was easy and I like that they follow-up with a phone conversation before services start. I was nervous about how she would react to someone coming in, but was reassured that all of Becky's Pet Care employees are trained. Hilary was our pet care provider and she sent pictures and thorough updates after each visit. She not only walked Brownie, but also made sure her water was full, gave her treats, and spent some TLC/pets time with her. She was even kind enough to bring in packages that were delivered. I definitely recommend this company to care for your pet! read more

I've been using Becky's for several months now. I started using their services because I had a week-long international trip. My one year old pup is very sensitive and has separation anxiety, so I opted to keep her at home rather than sending her to a kennel. The team at Becky's is very friendly. My pup was very well taken care of, so I decided to keep using their services after my trip. I have to give a big shout out to Nan. She is a regular walker for my pup, and she goes above and beyond for her. She has gotten to know my pup very well and she is very attentive. I know my pup and my home are in good hands with Nan. After each visit, Becky's sends a visitation email with pictures and notes about your dog and any other important information (e.g. whether the walker brought in a package). I look forward to reading these notes every time because I know my pup is being taken care of. read more

We have been using Becky's for years now and are so grateful for their services! We have two big dogs who can sometimes be handfuls and it is so reassuring to know that they will be well taken care of and loved while we are out of town! They also have app now where you can communicate with the company and pet sitters for scheduling and visit notes! read more

Fantastic service! We used them for the first time this month and will be using them again in the future. Our caretaker sent us pictures and updates while we were gone and spent time quality time with one of our kitties who is a bit needy when it comes to attention and play. She also changed the litter boxes and cleaned out their water bowls before giving them fresh food and water. It gives us great peace of mind when we are away. read more

Always wonderful I taking care of my kitties. I have been using them for year's and never been disappointed. Your babies will be in good hands. Thanks from momma cat, Patches and Scooter! read more

Becky's Pet Care - Patches and Scooter - Pet Sitting Near Me - Alexandria, Virginia

Our family used this pet sitting company for years with good results until a change in staff left our diabetic cat and his brother in the hands of a less experienced sitter and manager who both mishandled a health emergency, ultimately leading to the tragic loss of our cat. Becky complied with my clearly stated expectations of full reimbursement m for the service visits and two emergency veterinary hospitals. Yet, sadly a pet is irreplaceable and broken trust is irreparable. For the sake of other pet owners, I hope that Becky's pledged changes in medication procedures and training have been fully implemented. read more

Awful experience with this pet sitting service. I left instructions for home lights, locking up the house, feeding, and all instructions left on their website portal and typed out and left on the kitchen counter for them. None were followed. None. Came home to unsecured home (1 lock was locked but deadbolt left inlocked), every light turned on, vomit on floor, very hungry cats and bone dry water bowl. Litter box was overflowing. My cats did not receive care for at least 2 days. There are 2 cats and they don't eat that much in 24 hrs. or empty the huge water bowl I have. This service is more expensive than others and they ask for a tip before they start. I left a 21% tip hoping I would receive at least good care for my cats. So upset . I would not trust this company to care for my animals again. read more

A little unhappy with what just transpired...came home after a week being out of town and we strongly suspect that the pet sitter neglected to give our cats water. When I addressed the matter with management, they told me that the sitter had provided them with water (how they know that for sure absent being in the house when the water was served, I don't know) and that the cats might have an underlying illness (which is not true and would be incredibly coincidental given that both cats exhibited signs of dehydration). The only reason I reached out was to make sure that they were aware so that other people's pets weren't being treated in the same way. It's unfortunate that this happened because I had a great experience with them over the past few years and am sad that we will no longer be using them. read more

Becky's Pet Care was recommended to me by my previous pet-sitter after I left DC and moved to Arlington. Everything was professionally handled during my initial contact with the company (providing my information, filling out forms, scheduling initial visit). The day of the initial visit with the designated sitter I went to the lobby of my building at 7pm -- the time of the appointment. My building has an intercom system that is not compatible with my cell phone number so I knew I had to go look for her and let her in. 20 minutes later, no pet sitter. No one at Becky's Pet Care to answer my phone calls, no instructions on their answering service regarding after-hours emergency calls. I did not receive a call or text to my cell phone from the pet sitter. The front desk staff did not report anyone asking for permission to visit my unit. The next day the office manager (I had to call them to report what had happened) said pet sitter came, tried to use the intercom and left, and did not have a cell phone with her at the time. The company sent me a $50 voucher, but I hadn't received any further communication about the incident (don't they require pet sitters to carry cell phones, have client's contact information, contact the company in case of scheduling issues? did they set any new procedures in place as a result?) so I did not feel comfortable moving forward. read more

Becky's Pet Care was a perrrrfect fit for my needs. I went on holiday for 18 days. I met my personal pet care provider a week before I left, gave her a key and she sent me IM's while I was away! While I missed my fur-babies terribly, I knew they were well cared for, and that once a day someone was there to see my house was still standing, and my mail collected. Their pre-sitter paperwork was very detailed, and comforting. I was comforted that they want so much information about each pet. read more

I have used Becky's Pet Care twice now, and have been very pleased. My cat's sitter (the fantastic Becky S.) is responsible and compassionate - she rescues animals in addition to caring for them - and my shy little kitty really likes her. They especially went above and beyond this past time. My cat was recently diagnosed with rapidly-progressing renal failure, and I was nervous (OK, borderline-hysterical) about leaving her for 6 days. She wasn't eating, and I had just started her on subcutaneous fluids. Not only did the sitter get her to eat and leave daily notes that are standard BPC practice, but she also texted me every day to tell me how my kitty was. It was the difference between worrying and crying during my entire trip and actually having a fun vacation, and it demonstrated not just care for the animal client, but care for the pet parents as well. Even though my cat is very sick, I will have no hesitation about leaving her in the hands of Becky's Pet Care's staff in the future. read more

I've used Becky's many times for vacations. Every other time my cats have been home with the expected pet sitting service. The service was notably excellent. This last time however my pets traveled with me and I hired Becky's to watch the house and plants only. I was gone an entire month. Upon return I found that my plants were not watered probably the entire time. 3 of the 4 recovered but not the fourth. Upon complaining to Becky's I never received the follow up I was promised. If this is how they treat my plants I can never again trust them with my pets! Zero stars would be a better assessment. read more

Becky's has helped out above and beyond numerous times from a last minute visit set-up due to a death in our family to coming and helping me personally while my husband is out of town. We love Becky's Pet Care. E.Samples read more

Absolutely the best! We travel frequently and never hesitate to have Becky's take care of our dog. Anne always does a perfect job and sends us detailed notes after each visit. We really appreciate how she goes the extra mile to much us feel at ease while being away. Thank you so Anne for being so awesome!!! Most importantly Denali thanks you!! read more

This was our first time using Becky's Pet Care service for our 3 cats and we are very happy with the service. Taylor provided daily pictures and emailed a daily service feedback, which was greatly appreciated. We will use Becky's again. read more

I've used Becky's Pet Care service for 4 years or so now and really they are wonderful. Having them take care of my large brood (2 dogs and 3 cats) puts my mind at ease. And, on the few occasions I have made a mistake in my arrangements, they have worked with me to ensure the pets are safe and sound. I'd recommend them to anyone. read more

Just OK-- We had a good run of cat-sitting from Becky's until a substitute sitter came in for one visit and left a crude note on a napkin about getting bitten by my cat. This cat really liked the guy they sent out for the initial meet-and-greet who did all of the care visits up until then, but this cat had never bitten a sitter before so I'm not sure what could have happened. Glad I went with the insured company, but I found a private sitter after that incident. I did really like their online booking and payment system, but did not like using the masterlock box for my house key (a signal that a property is vacant), so we compromised by locking the box to a shared fence so it was less obvious. They do have some good pet sitters, but anyone on their staff could end up doing the home visit so you can't be sure who will be interacting with your pet. read more

I have only had great experience with Becky's Pet Care. Perhaps the negative reviews are from other areas. I live in Reston, VA. The daily sitter notes and pictures allow me to relax knowing my firkins are being well cared for. No problems! read more

Best pet sitting service in the area! I have used Becky's for 10 years and have been completely satisfied with their service. Karen, who visits my kitties when I'm out of town, has become their 2nd mommy. They love her. She gives them extra special attention when she visits. When I'm away I feel peaceful knowing my cats are in good hands with Karen. Excellent service!!!! read more

We called on Becky's Pet Care earlier this year following a medical emergency that was itself immediately followed by a disaster with another local pet care service (who were at the time dogsitting while I was in hospital and LOST one of our dogs! Fortunately, he was found and returned - by someone else). Ever since, every interaction with the main office, our area supervisor, and our actual walker has been first-rate. Initially we needed seven-day-a-week service including a very early walk, and Becky's was happy to oblige, even on holidays. I have really appreciated having the same (excellent) walker every day, but on the rare occasion he wasn't going to be available, the substitute (usually the area manager) has been great, as well. Having looked around at competitive services, I think their prices are very much in line, and their monthly rates are especially good. Based on our experience, I can't imagine a better, more organized, more professional service. read more

Called Becky pet care last minute (few days out) before week away over thanksgiving vacation. I got their number from my neighbor who uses them for her husky. I was agonizing over boarding my two dogs and am so happy i was able to use this service. I requested Rob and he clicked immediately with my Rottweilers. Every visit i received an email with current photos from that visit with an overview of the visit and a checklist completed. I did not realize how comforting it was to know my babies were happy at home and well cared for. Much less stress having to leave your dogs at home.. read more

We have used Becky's a few times now to take care of our cat when we go away. He is pretty shy, but somehow, they manage to entertain him so much during the visits that he is disappointed when we come home. The prices are fair and the service is friendly and reliable! Pretty much the best you can ask for when someone is taking care of your fur-baby. read more

We have been using Becky's Pet Care for 3 years. It took 2 of those years for our cat, Duffy, to be seen. The same caregiver comes each time and has finally begun to to see Duffy on the stairs. There has been 2 extended European trips in addition to shorter trips and Mike textes us every few days to reassure that everything is OK. I was surprised to read negative reviews and I have no doubt that the less than satisfying caregivers no longer work with Becky's. I have found this co. to always be professional. S. C. read more

Excellent- absolutely excellent! Great caring staff- take such great care of my two fur babies! They really love taking care of your babies. So easy to schedule services, send information, pay with services through their website. Can not say enough great things about Becky's pet care! read more

We used Becky's for the first time while we were on vacation for a week. Setting up an account online was super easy. I received a call from their customer service rep welcoming me and confirming my account. I didn't need to have an initial home visit since our cat is pretty easy to care for and I included all of the care/home details in my online profile. The customer service rep was friendly and professional. Our sitter Pat came every day around the same time and provided detailed updates on our fur baby, plus a few photos. She was kind and professional and followed all of our instructions. She also got our mail and watered a couple of plants that I requested to be cared for. It put me at ease to know that all was well with our kitty and our home. I thought the price was fair, and everything is so convenient, including online payment. Becky's is now our go-to pet sitter. read more

This is a long review as I've taken care to lay out all of the facts in detail. If you don't want to read everything, the upshot is that Becky's left us high and dry resulting in us driving three hours home late at night to take care of our dogs. I do not take lightly leaving a bad review for a long-established, local business, but I honestly believe that Becky's is a danger to their customers' pets. Luckily, we were within several hours driving distance and could just cut our losses and come home from our trip. I reserved pet care at Becky's several weeks prior to my short weekend trip for them to come for a total of 3 visits to care for my 2 dogs. I noticed that the services had not been claimed the week leading up to the service date and started to get concerned. When I only received an invoice for 1 service (of the 3 total) on the Wednesday leading up to weekend, I decided to reach out. They responded and charged me the proper amount for all 3 services. I followed up on the Friday before the trip because one of the services (on Sunday) still had not been claimed. No one responded to my email by the afternoon, so I called and spoke to the Customer Care Specialist. She acknowledged that one of the visits was not covered, but assured me someone would cover it and that I didn't need to worry. On Saturday, I received a message at 3:12 PM, 40 minutes into the 2:30-4:30 time window, saying that they were struggling to find someone to come and asking whether I could figure out an alternate plan of care for my dogs. I responded that I could not unfortunately. They replied at 3:34 telling me "I am sorry about that, we are still looking but no one is available we are still trying. Looks like it was assign to someone but called in sick." At this point I sent an admittedly scathing reply reiterating that I did not have another option and that they needed to at all cost figure out something. What distressed me the most was that never once did they ask how long the dogs had been alone, if there were any medical conditions, asking if they do a later time window... brainstorming any solution whatsoever. It was just, sorry can't do it. The customer care specialist did not reply back to my email and at 5PM my spouse was getting ready to leave our trip to return home. Right before he left, I noticed someone had "claimed" the 2:30-4:30 PM service. Still, no one emailed me to assure me that the service was covered. I sent another email to ask whether coverage was confirmed and they finally replied that they had found a sitter. Crisis averted, so we thought. We resume our evening plans only receive another email during the 8-10 PM visit slot at 8:38 PM. The message noted that the sitter had a flat tire and would not be able to come. They offered to "try to identify someone else" who could come, or simply to cancel. At this point we had lost all faith in this business and decided to cut our losses and drive home. Icing on the cake, I still have not been refunded, and no one has called or messaged to apologize and try to remedy the situation. read more

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This is my first time using their cat sitting service. During the 2+ weeks of service period, I found it difficult sometimes to keep track from the previous to the next sitter. As many as five different sitters arrived at my apartment on different days and there were a lot of back and forth communications between customer service representatives and me, though they did respond in time. I literally had to communicate via email twice every three days, even if I already filled in and updated the pet care instructions online to the best of my knowledge. Also, the online feedback system is one directional, meaning I could see what they submitted, but I could not reply to whoever wrote the feedback. There should be an easier way for the pet parent(s) to directly write back to sitters, rather than going through customer service over and over. When I finally returned to my apartment, I was frustrated because I smelled unpleasant cat urine odor lingering around the environment, which had not been there before. At one point when I was away, the cat litter in the litter boxes was running low and I complained to Amazon about "missing litter" based on the feedback of sitters, only to find an extra bag of litter sitting in my unit in an unopened package upon my return. They did not use that bag of litter when they could have done so. That might have explained why there was cat pee soaking into one of my fabric grocery bags. My cat would only pee outside of her litter boxes when they were not properly scooped or too smelly. Next, I found multiple dried soft stool traces not only in the litter boxes but also scattered on the kitchen floor and kitchen mats. That's something I would expect to have received firsthand alerts on, since my cat had been pooping normally before the service period. It then appeared to me that some days sitters departed in a rush. The small area around my cat's wet food bowl was fully covered with chicken strips air-dried to a completely crispy form. An opened can with considerable residue of meat was left on the kitchen counter with a dirty spoon used to blend her wet food close by. One dry food bowl was even placed next to a litter box, and that is neither hygiene nor professional. An empty pail previously holding clean cat litter was used to hold about a day's dirty litter, but it was left in the living space instead of being taken out to the trash. One day my cat vomited, but unfortunately the sitter failed to notify me in her feedback until I pointed out a soiled spot on the carpet in the photo taken that day. I don't see any advantage of covering up such things. In addition, that spot wasn't really cleaned and I had to pick up the grass ball when I returned. Unfortunately, I don't feel comfortable enough to request service from Becky's again, even if some sitters would offer good care. Thinking back, an initial visit before the actual service period would have been helpful to get the sitter(s) familiar with the environment. In the future, I feel obliged to install a pet camera to monitor any pet care service to obtain details in addition to any poorly written visit notes. Last but not the least, getting only 1-2 sitters to keep consistency is definitely more assuring than having multiple sitters come and go. read more

Completely unreliable. On extremely short notice they cancelled all of my appointments without so much as a phone call. Totally unprofessional. My pet had a very out of character reaction to the sitter. I understand the need to adjust and potentially cancel service after an unexpected accident. I truly feel sorry for what happened to the care taker. However, I called twice and was not given the courtesy of even a call back! What kind of a company does not even follow up with a phone call after a major incident regarding a pet? Even worse, I called twice and did not even get a call back. In my opinion this is ridiculous. My husband and I were initially considering continuing service for our other 3 pets and making different arrangements for the single cat who had the reaction as she required medication and the others do not. However this could not even be worked out as I was only contacted via email. How terrible! Do not trust them with your pets! You may be left having to find new care options last minute like us. read more

I have used Becky's a few times a year for care for my pet bird for over 15 years. In all of that time, I have never had anything but a stellar experience. I usually had the same pet-sitter for years at a time, and all of them were trustworthy people who went above and beyond. In the past they left detailed notes, and then recently they started sending texts with pictures. I usually scheduled at the last minute, but never had a problem getting service. They brought in my mail and packages, and I think they even watered my plants sometimes, even if I forgot to ask. Everything was always perfectly neat and clean and just as I'd left it, and they always followed my instructions exactly. Sadly, my bird died a few weeks ago, at the age of 33. I suddenly realized that I probably won't need Becky's anymore, and it made me sad. I've never written them a Yelp review, because I started using them before there was a Yelp, so I decided to do it now, kind of in memory of my bird and in thanks for all the years of great service from Becky's. I would definitely recommend this company. I'm going to miss them. read more

This is a great company, they are extremely flexible and give you plenty of time to make changes to the schedule ...and literally everyone I talk to from this company, the dog walkers, the people who answer the phone - everyone could not be nicer - plus I get detailed notes and pictures from every visit... and the dog walkers take on board any feedback you may have on your fur babies .... this is a great company that provides outstanding service for a fair price... plus like me if your schedule changes often- this is the dog walking company for you! read more