Only rating 4 stars as the item I came in for was not available and nothing comparable was in stock. Looking for an inexpensive (under $100) vanity mirror that plugs into the wall and is lightweight. They used to keep these in stock but yesterday they only had $200+ mirrors available despite the display items. As I was leaving, a young lady who was pregnant (mentioning because I didn't get her name) went above and beyond by looking up available options to either ship to me or find elsewhere. She was so kind and helpful and people like her make me so happy to come back. I didn't find what I wanted but thank you for taking the time out to help me! read more

There must be a special training program for customer service offered by this company, cause every person in this store is the most knowledgable and professional and more than a pleasure to speak with HELPFUL in the pillow deparartment and Rickiah deserves kudos from the management. I will return to this one location next time I make a purchase at Bed Bath and Beyond. Adrienne Leeds read more

This is a decent Bed Bath & Beyond. I always enjoy browsing in this store for neat gadgets that you would not think existed. Staff is friendly and always willing to help you when you are looking for something. Check-out line is a breeze and expired paper coupons are always accepted! read more

Bed Bath & Beyond - Shop 'til I drop! - Kitchen & Bath Near Me - Atlanta, Georgia

This is a great place to find cool products and solutions for decorating your space. I appreciate all the ideas they provide to make your home comfortable and cozy. read more

Definitely a fan of this location! Five stars for customer service, my four star rating is due to not as much inventory as some of the bigger stores. I recently purchased sheets and they were out of the pillowcases so Shari promptly ordered them online for me and they arrived (to my house, not the store) in two days! I should also mention she was giving me feedback and helping me pick sheets because it can be overwhearing after looking at so many thread count options! She also recommended a hair dryer for me, the one where the cord retracts ... no more wrapping the cord around the hair dryer for me! On another visit I wanted a Brita tank (not to be confused with the pitcher) and for whatever reason they had no Brita tanks in the store but a few different pitchers. Oh well at least online ordering includes free shipping for 29 and over. Now about the staff here, they are all excellent. Obviously Shari is a favorite and really everyone here has been super helpful and friendly. The staff gets five starts for their customer service! read more

Disappointed in the service. No one was around to help and when I finally found someone they were rude and short. They have no selection of curtains other than 84inch. I couldn't find one set. The worst part is it was a complete mess. Stuff is all over the floor, nothing was in its actual place. I actually saw a lady trip over a curtain rod. Tons of stuff was just laying on the floor. I would be understanding if service was better but there was no going "beyond" for me today. read more

What a wonderful world it is when customer service is this great. We were simply browsing after a big meal at Grubs and we happened in this place. We had no intentions in buying anything, but decided to check the place out. In fifteen minutes, three employees stopped and asked to assist us. It made us want to buy something just to return such a good experience. Unfortunately at this time, we were just walking around, but next time, I am sure to come to this place. The place was clean, organized, well lit, smelled clean, everyone is smiling, and just top notch. I will be coming back to this place. I am willing to pay a few extra dollars if it means that my time and my business is valued a hundred times over than any of its competitors. This, my fellow Americans, is great service. read more

Was going to buy a cookware set and the mgr literally changed the price that was advertised on sale right in front of me. Horrible. Was a complete asshole about it too. Should be zero stars at this ghetto establishment. read more

Amber is amazing! Fantastic customer skills!She has helped me with wedding registry and gifts two different times.She is quite knowledgeable and an asset to your company!! read more

I like this store - you can find everything you want/need - and a bunch of stuff you never even REALIZED you needed. :) Employees are very helpful and polite. The only reason I am not giving it 5 stars is I've been approached (on 2 separate occasions) by panhandlers inside the store asking for money. Very bizarre, as this is not in an "impoverished" area ... and it's a little alarming to be browsing cookware or towels and have someone approach you and ask you for money. Other than those two odd experiences, I enjoy shopping there. read more

definitely my go to location but when it comes to getting bedding or pillows in king size they have very low to none inventory in the store... i always come with a bunch of coupons because i definitely spend a lot in here... always friendly staff who's willing to go above and beyond to help you your shopping... read more

Its difficult for me to shop in a physical store because there is a part of me that always thinks I can find it cheaper on line. But none the less, Bed Bath and Beyond has everything you need for your home if you need it pronto. From pillows, to glasses, knives and garbage cans, lamps and hangers to even some "As Seen on TV" stuff. But I realize its also part of the reason I dislike this store. They have sooo much stuff and not enough space for it all. You grab a big cart and spend half the time bumping into things or people or leaving it far from you to get down a narrow aisle. Otherwise the prices are decent, the staff was super friendly and made sure to let me know they were there should I need help. Checkout was quick and parking is plentiful. read more

There's something about the smell of this store that makes me melt. Not like a hot guy's cologne, but it just warms me on the inside. Despite being one of my favorite stores, I try not to come very often because I can get caught up for a long time. They have everything imaginable for your home... and even some stuff that you wouldn't even think of. Edward L. and I found a frozen ball cap with Elsa's face and a long, blonde ponytail attached. Prices are reasonable and you can almost always find a coupon (check your mail and sign up for their SMS list). read more

Holy cow!!! This store has got it together! Figured out last night that I can order something on-line and pick it up at the store! (Great for things that may sell out, or have a last minute gift idea and are in a hurry) Hundreds of items for your home! Can't wait to shop for our home! On the website it says to give the store about 3hrs to respond to your order and they will send you a confirmation e-mail that it is ready up front....I got mine within 20 minutes of placing the order! Superb! David was great! Very nice and extremely helpful! Had my on-line order item ready to go! Prices VERY reasonable, vs "The Container Store", Target, etc. This location is huge and very well organized! Good job guys and keep up the great work! Will most definitely be back! read more

Had just had a bad customer service experience at one of the food places in the same strip as BBB. Walked in. Wash telling my mom that I was not going to walk around that big store looking for the item I was looking for. I was met by a response from Charlene...saying you sure won't because I am here to help. Help...above and beyond....is what Charlene gave. It was a nice turn around from the poor service we had just received. read more

Typically have had a great customer service experience. But management must've changed. Customer service this time was rude insolent and not helpful. Completely different experience. Interacted with two or three different floor people.Eventually I made it to the counter try to make a $600 purchase and when I couldn't locate my 20% off coupon was summarily told to "move over" and get out of the line. Even though there was no one standing behind me. Hello Amazon.com. read more

Very helpful in this store. The staff is always ready to help and show you to exactly what you're looking for. Don't forget your 20 % off coupon, even if it has expired they will still except it and remember it's per item so you can use 2 on the same transaction. read more

This Bed Bath and Beyond is so close to my house, I could practically walk there I trusted drivers around the Cumberland area. I registered for my wedding at this location and had an extremely positive experience. The staff was helpful, but not overly up in my business. They left me alone to wander the aisles and scan cutting boards and kitchen gadgets to my hearts content. Their return policy is excellent . They will literally take anything back with or without a receipt. I would highly recommend registering at BBB. I also love that I get 20% off coupons in my mailbox and inbox, and now via text, so I never have to pay full price for anything. They will gift wrap your purchases for you, which makes for an in and out experience for last minute shower or wedding purchases. read more

This is my 5th BB&B review. Compared to the four other stores is more of the same. Well staffed, clean, and full of random things you might need in your bed, or your bath, or the 5th dimension. read more

Love this BB&B!! Staff is always friendly and helpful! They always make sure I get what I need without being too pushy.

We went here to do our wedding registry. Jo was the employee that helped us and she was WONDERFUL! She walked us step by step to make sure we didn't forget to add anything and gave us great advice on what brands were best. She was personable and we had a great time picking out things for our registry with her assistance. I would defiantly recommend this location to anyone looking to do a wedding registry. Not to mention all of the wonderful things they have! read more

Thank you Vivian for going the extra mile for my sister and I. We appreciate you and the staff. The next time we come up from Statesboro, Ga. We will definitely come back for more sensual oil. Thanks again!! read more

Good place and great price. It's worth paying for every item as they have really great stuff out here. Staffs are helpful and friendly. One thing I found is the store is bit of less space and we feel like congested with the items. They got some unique collections for sure. Good for kitchen items and coffee makers and what not. Ample amount of parking nearby. Not good for shopping with kids and family as the store seems to be crowded always. Great atmosphere and take your time to get into all stuffs and it's fun actually. You gonna have great restaurants nearby if u need to have something to eat after your shopping. I like this place and recommend to all to visit at least once and see how does it work for your taste. They got some unique collection of comforters and bed spreads etc. Great to try out. I will definitely recommend and for some items please compare the price on the other website as well as I found to be bit overpriced. Altogether great experience and definitely gonna come back for sure !! read more