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    1. Crate & Barrel

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    Atlanta, GA

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    Crate & Barrel

    3.9 (69 reviews)
    Open 10:00 am - 8:00 pm

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    Brooke G.

    Some of the staff at this location in particular have been working here for over 25 years. They remember before Crate & Barrel was bought, when it was located IN Lenox and had a far better, bigger footprint. Have stories about the mall. My parents actually built the current mall back in the 80s when I went from an outdoor mall to what we have now, and I have worked there in many different stores. So it's fun for me to talk with them about the history. As a location, it's sort of meh. For me personally, this location just never gets the items I would like to see in person from online. Like NEVER (would it kill you to bring some of the Athena Caldrone collection here - especially when the stock image online are so inconsistent). So that's frustrating. And there have been instances in the past where it says there is an item in store to view, we drive there and it's not there after all. I also miss the old glassware collection being in one space in the front all together. Now that they moved back the space is larger but it's not all together so finding pieces isn't as easy and if feels like they have signifcant less of each collection )(or of the collections as a whole) than they used to. And where some of the staff is wonderful, helpful, and interesting, a lot of the staff isn't. And I mean like actively going out of their way to avoid customer interaction. On my last visit, I had to ask 4 different associates for help reaching an item that was too high up for me (and breakable). The first 3 either ignored me or were busy with someone else and decline to just grab the item. The fourth, who wasn't in fact a store employee, but actually a part of the visuals team, stopped what he was doing to reach the item, then saw that it had a lot of finger prints and went to the back to get one in a box for me. Then helped me check out and unboxed it and repackaged the item into a gift box (it was a gift) So this one can be great, but it can also be not so great. Very dependent on who you work with and what you're looking for.

    Teresa H.

    Came here to say for their wedding registry event! Loved that they had this event to help newly engaged couples to navigate what to do with their registries! All the staff was helpful and very knowledgeable on everything from tableware to bedding. This event started before the store officially opened so that very helpful to get individual attention and time and space to move around to pick up all the glasses and silverware and things one must put on their registry. They had us try a Nespresso maker, and there was a Shun knife demo. They also had OJ and lite snacks at the event too which made it very welcoming

    Crate and Barrel storefront at Shops Around Lenox.
    Kevin C.

    I love shopping at this Crate and Barrel. Not only do they have items stocked on shelves or on bins, but they also have displays throughout the store that show customers just how nice their home can look with Crate and Barrel items. Just about everything sold here is of high quality. Yes, many items are expensive, but many other quality items are very reasonably priced, so you CAN furnish your place with nice things and not have to take out a loan to finance your updates. Finding parking at Shops Around Lenox in the lot in front of Crate and Barrel can be challenging, especially during the weekend when the weather is nice. There is additional limited parking underneath the store, and customers can park below and take the elevator directly up into the store. Employees follow Covid-19 guidelines: they wear face masks, hand sanitizer is available near the door, and signs are on the floor indicating where customers should stand in order to practice social distancing. When I was in the store, I noticed that all of the customers I saw wore face masks. Most of the times, when they're not too busy, the employees greet customers and ask if they need any help. If you do need help, the employees will generally go out of their way to help you find whatever item(s) you're looking for. I was looking for a rectangular serving dish and found one at a very reasonable price. Employees at the register will happily wrap fragile or breakable items with paper or bubble wrap and place it either in a sturdy bag with handles or in a box. Quality all around!

    delivery tracking

    Let me start by saying. Believe everything you hear about this horrible company.This was my first and last purchase from Crate & Barrel EVER. I'm a CB2 customer.I've gotten several pieces from there. Both stores are owned by the same company. What happened to me at C & B has never happened at CB2. I wanted a cadenza for my condo out of town. I saw a " final sale" item I was interested in online. On February 03,2024. I went into the Buckhead location to make the purchase and set up delivery to my out of state location. No problem. The store manager assisted me. He showed me the computer monitor where the item was available in my area. We set up the delivery date for March 12 when I would be back in Philadelphia to accept the delivery. Condo buildings require companies to submit a (COI ) certificate of insurance prior to delivery. The sales guy put all of my building delivery instructions into the system. It was on my receipt. The week before delivery. I noticed no one from Crate & Barrel contact me or the building management about the COI. I decided to reach out to customer service. I was told the request was being submitted and it'll take 3 day. Are you serious? I've had CB2 submit it in an hour and West Elm did it within 20 mins. The COI was never sent to my building. Now we're 4 days from delivery and I have my flight out of Atlanta on March 10. Again delivery is March 12. I called the customer service department two more times inquiring about the COI. I was told the same LIE call after call. CERTIFICATE OF INSURANCE WAS NEVER SENT. I received a call Friday March 8 to confirm my delivery date (voicemail) and a text message the morning of delivery. 20 mins after I received a message saying your item is OUT FOR DELIVERY with a link to track the delivery driver. I get a call from the delivery company (outside contractor) saying my furniture won't be coming today with a lie she was told to tell me from C&B. Crate & Barrel held my money for almost 6 weeks knowing they sold an item that was already paid for and being held for a customer and no one never called me. It was a final sale item and wasn't being restocked. The manager at the store told me they had 3 price increases since the pandemic and this is how C & B treats their customers. I'm guessing they never sent the COI because the customer service reps I spoke with could see that there wasn't any items to be delivered and not a single one of them said anything during my three calls. I booked a flight to Philly for nothing. I had already paid it out on my credit card. American Express gave me a credit within 2 days. Update: My response to the corporate generated response. F off B. It isn't genuine. Just for show. Why should I be reaching out to you? If you had any respect for your customers. This wouldn't have happened and someone would have notified me in advance. Instead you guys took my money and resold a paid for item. Damn crooks. The damage is done. Bye.

    Samantha D.

    Literally the best shopping experience I have ever had and that's all attributed to Ms. Gloria! We were greeted with the most welcoming smile. Gloria was the sweetest-- simply phenomenal customer service. I mentioned that what I was purchasing was a gift and she went ABOVE AND BEYOND, wrapping it up in a box and making it really special (and including the gift receipt). It seems like you don't find customer service or joy like this in retail any more- and it was so refreshing to see someone loving what they do. The other employees were lovely and seemed to be really helpful, too. There is none like Ms. Gloria!! I will be going back for my Christmas shopping & gifts!

    Front entrance
    Shamika H.

    The store atmosphere looks very pleasant and chic. Has an air of elegance. The prices are on the higher end, but the appearance of the quality of products seem to justify including the area this store is located in. The staff did not greet me nor seem to greet anyone entering, but that does not necessarily mean that they lack pleasant hospitality and just may be allowing customers to observe quietly without distraction similar to a library experience. There are a plethora of options from furniture, dishes, to appliances in what seems to be exquisite quality.

    Crate & Barrel
    Evan G.

    This Crate and Barrel location in Atlanta is a well managed Crate & Barrel that has a good selection of different quality items.I have been happy with all of the purchases that I have made from here and they have worked out well. Good experience shopping here.

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    1 year ago

    I had the best customer service with Tony. Extremely patient and helpful! Store has big selection.

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    4 years ago

    This is my go-to locations for pick up orders. Their customer service is always great and the store is kept organized and clean.

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    I really like this location. Plenty of parking, very well organized and the staff is extremely helpful.

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    Page 1 of 2

    Ask the Community - Crate & Barrel

    Review Highlights - Crate & Barrel

    My husband and I had to drive to Atlanta from Auburn to return ALL of our Crate and Barrel dishes from our wedding registry.

    Mentioned in 4 reviews

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    Bed Bath & Beyond

    Bed Bath & Beyond

    3.3(35 reviews)
    0.4 miBuckhead
    $$

    I was watching a re-run of Shark Tank the other day and they showed these two guys that invented…read morethis awesome product that catches stuff from dropping between the gap of your car seat. It's super brilliant and so simple..that you say...geeze, I wish I thought of it! You can watch the video here https://youtu.be/-ihQRjA-xDA So me and a co-worker decided that we were going to pop in to check this booger out since we wondered if it's worth the $20 that they charge...I mean you could just roll a towel and stuff it between the car seat the console? but unfortunately when we got to the store we found out that "these aren't the droids that we were looking fore" apparently they don't sell Drop Stop in the stores but on their website only....drat...but have no worries we still found plenty of stuff to look at and buy... This store is located near Lenox Mall in a shopping strip mall called Buckhead Station https://youtu.be/-ihQRjA-xDA Lots of free parking but watch out on the weekends its a pain in the neck so try shopping here during the week days...

    For years, I've been getting those 20% off coupons from Bed Bath & Beyond in my mailbox. I rarely…read morehad reason to go to Bed Bath & Beyond until recently. I needed a couple new pillowcases (some of my old ones finally wore out after 12 years) and a new tub mat towel (my old one also wore out, same vintage). Pillowcases and tub mats were easy to find at this store. An employee directed us to the pillow case section. I had no idea there were so many different types, styles, and materials of pillowcases to choose from (I've also never thought about it). I didn't really care much for that stuff. I just wanted new pillowcases that felt good enough and looked good enough, matching my existing sheets and comforter. I also didn't realize pillowcases could be so expensive: $40 and up for two pillowcases. We headed straight to the clearance section and found a rather nice set of Barbara Barry 400-count pillowcases made in India. Their original price was $39.99, but they were marked down to $23.99. With my coupon, they came out to $19.19, about half of their original price. We then headed to the towel section to find a tub mat towel. My girlfriend found a couple good ones. I believe these were also from the clearance section. I almost went with a DKNY towel until my girlfriend found a Wamsutta towel that closely resembled my old towel. It was only $7.99 and was called a "Perfect Soft" towel made out of MicroCotton. I learned that Wamsutta is a brand sold exclusively at Bed Bath & Beyond and MicroCotton is a brand as well. Whatever the case, the new tub mat has felt great underneath my feet when I enter and leave the shower. Nice and soft. And after several uses and washes, the pillowcases have worked out great. They feel silky smooth on my cheeks. When you use those 20% off coupons, 20% is taken off the most expensive item at checkout. Read the fine print on the coupon because the discount excludes *a lot* of brands and items. This Bed Bath & Beyond is conveniently located just off Georgia 400 exit 2 (Lenox Rd) in Buckhead. It's in the Buckhead Station shopping center with other big box retailers like T.J. Maxx, DSW, Old Navy, and Ulta. When visiting this shopping center, I recommend parking underground. There's lots of parking underneath. The surface level lot can be a zoo at times.

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    Bed Bath & Beyond - Store hours

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    Bed Bath & Beyond - Wamsutta Dream Zone Duvet Cover Set 400 Thread Count. Excellent.

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    Floor & Decor

    Floor & Decor

    2.9(173 reviews)
    2.4 mi
    $$

    We walked into Floor & decor 3 times yesterday and our third visit deserves a review because of the…read moreassociate Hans. When we were there in the morning we had our contractor with us who had a tape measure & when we returned in the afternoon alone we totally forgot a tape measure. My husband walked away to go find a worker to look for a tape measure & while he was gone Hans walked by and asked if I needed any help & I told him we were looking for a tape measure & my husband left to go find someone. My husband returned without one as he was told by another associate that they were all out. Hans returned shortly after with a store tape measure that he said we could use & return up front when checking out. While my husband & I were looking around again Hans walked by & we had a question about grout selection & where in the store we could find it. Instead of just pointing of which aisle to go Hans walked us there and then gave us a grout color sample kit to bring back to the tiles aisle to make sure the grout color he recommended or another color went well with the tile we were purchasing. Once we got up front to check out & return the tap measure & grout color kit Hans was there and actually rung us up. This is our first home renovation project & we were a little overwhelmed in tile selecting all day & finding all the right items but our third experience yesterday was stress free due to the help of Hans. My husband & I both agreed that Hans went above & beyond to make sure we had everything we needed for our home project.

    They were very helpful. A large selection of products. I was surprised about the wood mock in…read moreporcelain tile

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    Floor & Decor
    Floor & Decor
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    Old Castle Design

    Old Castle Design

    2.1(13 reviews)
    1.0 miLindbergh, Buckhead

    We had two projects in mind that involved opposite ends of our 1970's-built home. Babak began with…read moremultiple, relaxed interviews with us, in which he gathered an impressive amount of information about how we live, how we use parts of our home, what are differences in taste between my husband and me, etc. When he got back to us with sample design options, we were downright gleeful at his ability to crystallize what we were each looking for, and his tactful way of pulling our disparate tastes and visions together into cohesive, practical design. And he did all that while keeping his eye on the vintage of our home, its innate style, so that in the end the newly remodeled rooms blended seamlessly into our existing, older home. The construction process was lengthy, but always clearly focused and sequenced out on a calendar in advance. We felt at ease with the security of our home, their efforts to minimize noise, keeping us informed at each step, as well as efforts to clean up at the end of each day. The individual workers from Old Castle Design Center were, to the one, responsive, careful, courteous, and thoughtful in getting their work done while we were still living there. Finishing details drug out for several months after crews had moved on to other projects, and seemed to become lower priority, but I've never doubted that they would all get done. I trust that Babak will be responsive to us if any issues might develop in the future, and that is a great reassurance. We're very grateful to Old Castle Design Center. For us, it was the right size firm for our job, and gave us creative planning and quality workmanship, done with financial clarity and complete trustworthiness. We really love the finished result!

    Do not trust this man or his employees!! google his name and you're going to find multiple lawsuits…read moreand fraudulent activity on his part. I am one was a victims and had to battle for over two years to get my kitchen. He will not take credit cards and only takes checks so that you cannot get your money back. He will say he's giving you a big discount if you pay in full or if you order within the month before "the prices go up ". He owes all of his suppliers money so they will not release your product. He uses fraudulent pictures from the Internet to pretend like your appliances have been damaged so he can delay delivery. He also will make extreme threats to get you to pay him more money.

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    Old Castle Design - Located next to Petco. No photos allowed.

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    Crate & Barrel - furniture - Updated September 2026

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