Here's the design I'm trying to achieve. Here's pictures to make sure you see my vision. Can we…read moreachieve it? And now, everytime I'm in my kitchen, I'm reminded of how Floor to Ceiling never achieved my design vision. Too many changes made on the job, most unnecessary. (especially fixing an unsatisfactory installation error for "free", and adding that cost to another area of the budget.) I'm not going to list all the issues I encountered--but buyer beware. After paying a pretty penny, when all is done, you have to live with it. Look around. A company is as good as who they contract the components out to.

Came here last February to get some ideas regarding a bathroom remodel. We were given a part-time…read morecollege intern to help us thru the process of looking at vanities, tiles, toilets, etc. Kind of high pressure and very expensive materials. Well they sent out 4 contractors to appraise labor costs. Total cost was about 15,000. They were so unimaginative. Didn't even have design software to assist in the visual representation. Found some one else in Sycamore at almost half the cost. Project is complete and we're very happy. We will never go back to the extremely expensive Floor to Ceiling.

Not a friendly company to deal with. I bought trim from RP Lumber in Woodstock, formally Alexander…read morelumber. Jim was not a great guy to deal with. In the end I was over charged and couldn't get anyone to talk with and help with the wrong charge. Jim was rude about the whole issue and he is an assistant manager. Would recommend finding another company so you don't run into the same issues or something else

From the owner: R.P. Lumber is a family-owned full-service hardware retailer, building materials supplier, and…read morekitchen & bath design center with over 80 locations serving local communities throughout Illinois, Missouri, Wyoming, Wisconsin, and Iowa. We've been delivering our industry-leading "Best Service. Best Value." promise to DIY homeowners and pro contractors since 1977.

We chose Kramer to support a small town, local business. Our hope and expectation is that we would…read morehave a better experience and greater ownership than had we gone with a big box store. Unfortunately our experience was the opposite. There were problems with our countertops that were not owned and resolved and some unnecessary cabinet parts that Kramer ordered, which added cost to us. What we had hoped would be great service and support of our local business was far from it. All in all, it was disappointing and frustrating; not a business we can confidently recommend to others.

Great work and very efficient. Had a great experience…read moreworking with them. i would absolutely recommend to anyone i know!

Pentwater Cabinetry was great to work with. The cabinets are high-quality and very competitively…read morepriced. They were able to get the cabinets quickly and helped us meet our four week deadline. Chris and the team were very helpful and responsive throughout the process.

I used Pentwater Cabinetry to supply cabinets for a renovation in Lakeview. I worked with Jake on…read morethe design and he was very accommodating with multiple revisions as we had to make adjustments to some of the walls. They provided a full kitchen of cabinets, as well as the sink base for our bathroom vanity. I will be using them again for future projects.

I love the service here they have a very nice worker she is always smiling…read more ketera I think het name Is she is so gracious wow I love when I come to out petco and she is working she makes my day The prices are very reasonable

cris is a bueaty. i love chris . cris is such a nice guy!!!!!!!! cris hooked the boys with a fishread more

I strongly recommend C & H Plumbing. We have trusted them with our boiler maintenance, hot water…read moretank installations and other services. Our circulator pump went bad and we were without heat. Joseph was able to quickly diagnose the problem and install a new pump to get our heat back up and running. Craig is the owner and he will call you back when you have questions. C & H Plumbing is honest, fair priced and extremely knowledgeable especially with historic homes with boilers and hot water radiators.

I can attest to C & H being the best Plumbing and Boiler Repair company in DeKalb County. I called…read moreanother company and had the unfortunate experience of them misdiagnosing the problem. Called C & H one day and got scheduled for service within three days. The professionals cleaned and serviced my heating system and then explained to me, in detail what the problem was. They engineered a way to take care of the old boiler, and did it in short order. Their fee was exceptionally reasonable given their skill level and "stick-to-it" attitude. If you have an old boiler that needs repair, do yourself a favor and call C & H. p.s. I have a phone with a Tennessee area code, that is why it says Nashville for my location-but C&H fixed my boiler located at my house in Sycamore.

I find this petsmart the messiest they always have inventory all over the isles that makes it hard…read moreto walk with ease but the prices of pet food are lower than Walmart. I had my dog bath, nail clipped brush teeth the works and the girl did a wonderful job cleaning my dogs eyes. I love the fact they also carry sea water fish Please hire more people to put your store organized thank you

Update: The district manager that didn't exist per the store manager called me back. He was a…read morereally nice guy and wanted to see what happened. We spoke about a half an hour. He wanted to find out how to correct things and how to correct things with his staff. He made things right and I appreciate his efforts.

The services delivered were absolutely awful…read more He seemed knowledgeable but did not deliver. The tile job was terrible. As you can see the grout lines are uneven and thick. He installed our flooring and it it is uneven. He installed a 100 pound barn door into the dry wall. My husband had to reinstal. We have never experienced anything like this. The tile grout has been bleeding for over a month. We were told by the contractor that is going to fix it that they would never suggest black grout in a shower or the type of grout Mark used.We have to have the tile redone and when we asked him for a refund to fix it he didn't respond. we were encouraged by the contractor fixing his mess to request the refund.

Mark has done a myriad of jobs in our home, quickly, efficiently, and with great attention to…read moredetails. He has tiled our kitchen backsplash; painted our entire home (ceilings included); installed ceiling fans, bathroom lighting fixtures, glass shower doors, bathroom faucets, vanity counter tops, entry way storm door, replaced toilet hardware/wax rings. He is quick to respond, very careful in his work, and great on clean-up. In times where it is often difficult to find a honest, reliable handyman, Mark is the man to call. We recommend his services!

Larson Storm Doors: Purchased NEW late October 2025. Storm screen / Windows mechanism broke late…read moreMarch 2026- 5 months after professionally installed! Larson's says: You fix it yourself and/or at your expense!! NOT RECOMMENDED given $650 spent including installation...

I visited Lowe's on 12/26/25 during the tail end of their Christmas sales. The store had signage…read moreand displays indicating 75% off Christmas decorations, but when I attempted to purchase several items, the store refused to honor what was clearly being advertised as store deals. Unfortunately, the most disappointing part of the experience was the interaction with the store manager, Steve Mackey. Rather than helping clarify the pricing or de-escalate the situation, he was extremely rude and combative. The conversation felt less about resolving a customer concern and more about asserting authority. The overall impression was unprofessional and unnecessarily confrontational, which only escalated what could have been a simple discussion. That said, I do want to acknowledge one male employee who was restocking merchandise at the time. He was calm, respectful, and genuinely tried to advocate for Lowe's by assisting and explaining what he could. He represented the type of customer service that would normally make me want to continue shopping at this store. I would strongly recommend that corporate leadership consider providing Steve Mackey with additional training in professionalism, customer service, and de-escalation techniques. Leadership sets the tone for the entire store, and this experience did not reflect well on the Dekalb, IL Lowe's brand especially during a busy holiday sales period. I hope Lowe's takes feedback like this seriously, as there are clearly employees here who understand and value good customer service.