Glad I was able to visit this store. The location is great.. near the corner of the mall so it does make things easy if you buy big and heavy things from them. The mall does have a big parking lot so shy of Black Friday to middle of January... there should be no issues finding a spot. The store itself is beautifully laid out. During my visit, they had a great selection of products. And it seemed they were all ~10% off retail price (probably due to being an outlet store?). However, I did see a lot of signs saying an addition 30-50% off on random tables and area with some possible excisions so talk to an associate. Being an outlet store, you will have be less picky about the color but that is fine with me. I own different brands and colors so my house is like a rainbow. Today, I was interested in a deep lasagna pan. And I found a rack of them with an addition 30% off. Score! Overall, I wish I could have spend more time at the store. But my 2 year old was getting antsy and there are a lot of heavy and breakable items. However, I will be back in the future. And maybe by myself if the wife allows it to spend more money. read more

Popped into the store today and was greeted by a very friendly associate. She made sure we knew everything in the store today only was an additional 30% off the ticketed price, but pointed to two tables and said everything on those two tables was 35% off. After browsing we found a set of measuring spoons and cups we wanted. Combined cost about $80. At the checkout, they ran up at 30%% off not 35%. When I questioned the associate, she said, the "tools" aren't part of the sale, only the bakeware. We opted to forgo the purchase over the $4 difference out of principal. While it's not as catchy to say 'everything on the tables except...' honesty would be great, especially when you see the people you told about the additional discount picking up apparently excluded items. read more

Clerks were very helpful and knowledgeable. Dude-clerk had information on the naming of the different types of finishes and unending information on the products. We bought casserole dishes and a teakettle which matched our Dutch oven. After buying the clerk said we could keep our purchase at the store until we were done shopping that day- which we took him up on! Awesome and recommended! read more

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Love Le Creuset products. This place has a great variety of things to purchase from. Customer service was nonexistent here, however.

I walked in trying to convince my mother to let me buy her one of these pots but something changed my mind. The man that worked there only spoke and greeted the white people that walked in and told them about the products. I looked his way several times to see if he addressed my mother and I, but no dice. A second group of Latinos walked in and the same: no acknowledgement. As I was walking out I looked his way again. His face was straight forward but his eyes just turned to the floor, staring. He stayed that way the whole way out lol. Essentially, White customers: might buy so acknowledge. Latino customers: they wish. Just pretend theyre not here. LeCreuset. read more

I like their products. I really do. They're quality made, although the ones in France have better handles. They're not made of plastic like the American ones. This review is more about their customer service. We walked in and the two employees were standing next to each other and talking. Not even a greeting or a slight pause in their conversation to give a head nod. Wow. How rude. I thought maybe it wasn't anything major but two other families walked through and they got the cold shoulder as well. Jeez, and I thought the French had bad customer service. read more

Cindy was so helpful! I called to ask if they had something in store and she checked and put it on hold for me, confirming the price. I called again to change the size of the item I wanted and she once again was very helpful! I always appreciate when I call a store and they take their time to help, and don't make me feel like I'm bothering them. I love their products and own a few enameled cast iron Dutch ovens. They are definitely an investment but I use them ALL the time. read more

Unless you must have the latest or the most exclusive colors, do not shop anywhere else for your Le Creuset. This store has a big selection of Le Creuset in many, many colors. Some are first quality. Some are seconds. Some are discontinued colors. All are great prices. And if you get there during a sale. Wow. We purchased a blue 7.25 quart round French oven for a price we couldn't believe. We never thought we would have been able to afford one. Now I don't know how we lived without it! We use it once or twice a week for making soups, stews, stocks, or roasting chicken. It's fantastic for holding heat, cleans easily, is durable and beautiful. We experienced fine customer service at this store. We asked lots of questions and they were happy to help us. If I buy more Le Creuset, I will drive the 17 miles to Aurora to shop this outlet. read more

I was shopping with a friend and had NO intention on shopping but I have to say, I'm glad I went in and browsed. The gentlemen in the store were so nice and helpful (and one was especially gorgeous...Elliot). The store is clean and the displays are inviting (that's how I was suckered into going in) . Elliot was very patient with me as I couldn't decide what I wanted or what look I was going for. I appreciated that. He brought out a few plates and explained to me which he thought I should get and why. This was painless shopping and I can't wait to go back. Thx Elliot read more

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I just got into the world of Le Creuset, so I decided to go into the store that I passed by several times. I love cooking on the enamel cast iron and I am starting to replace all my old pans and pots. Le Creuset is also very expensive so the outlet is a great place to start. I am not a person who wants a matchy, match set so I am not that kind of Le Creuset shopper, I have colours I am attracted to and they actually fall I to the same vein soft neutrals and cool powdery blues...so if you are here for the newest and trendy styles this place is not for you. The item I purchased today was from 2010 and was stunning and I think was only sold at Bloomingdales when the colour was released. They might have some odds and ends and may not have all pieces of that particular colour collection. After they brought me the pan from the back they did let me inspect it out of the box to make sure it was not chipped and or damaged in any way-so you know what you are getting and if you are buying a first run product that you can check it out-I think they do have some second runs in the store that may be slightly damaged. The only thing I hated was 1 sales person in his attempt to try to socialize with me ended up insulting me instead and also the person who also rang me up pushed everything in the store at me before I even got to the cash wrap to pay for my item...did I want silicone scrapers, did I want a silicone handle guard and when we got to the cash wrap do you want our super non-breakable glassware, I know it is their job to sell me things but I do not want everything in the store especially items like the glasses that have nothing to do with my actual purchase. I'm already buying an over 200$ pan I don't need unbreakable glassware that is really ugly BTW. I felt like I was in a used car sales lot and was being sold all the special add ons and extended warranties. I did like the option where they will hold onto your purchase if you purchased it so you don't have to drag it all over the outlet mall. Because let's be honest cast iron is super duper heavy. Overall ok but I could do without all the pushy pushing extras. read more

best prices, hands down! never buying my le creuset anywhere but here! excellent customer service, too! love my new pans & accessories!

I called on a week night, not thinking anyone would answer. Not only did they answer, but they did so twice! I later found out that the store was closed at the time of my call.. I was so very surprised by their happiness to help a customer after hours. When I came to the store the next day I got equally great customer service. I was truly impressed. Should my budget allow more pieces I will go back in a heart beat. read more

Tons of gorgeous Le Creuset pieces, great prices, great sales...doesn't get much better in my book!

4 1/2 out of 5. Find product from this great brand from 20-35% off or more. The staff is quite helpful. The location is pretty small as it relates to space but layout is very friendly to the eyes. If having a particular color is what you want, you'll find different color pots, pans and grills to fit your tastes. The nice thing is to have this pretty close to me or at least pretty easy to get to. The thing is not to go on a Saturday before say 5PM. The focus on their brand alone and if you're in the area, you may want to pay this location a visit. They are located on the west wing of the mall. I didn't say much, but I hope I've said enough. No "War and Peave" review here. read more

This store is awesome! Large selection, low prices, and great sales/promotions... And the staff is super friendly and helpful too! I had a particularly pleasant experience with Lance yesterday - he not only helped me in the store, but when I got home and realized that the price I paid was different than the pricetag on the item I purchased, he helped adjust the price and gave me a credit over the phone, no questions asked! He was very nice and understanding, and it was clear that Le Creuset puts the customer first, which was very refreshing to see! I love Le Creuset products and don't think I'll buy them anywhere but here in the future. read more