We have sent several of our clients who are looking for a one stop shop for their bathroom…read more renovation to Ripples bathroom boutique. They have only had great experiences and always mention what a beautiful show room and vast array of products they have. They mention that it makes all the difference to see the products displayed, which is what you will find when you walk into the Ripples showroom. If you can't seem to find that perfect piece for your bathroom give Ripples a try. I truly believe that you won't be disappointed.

From the owner: Make your bathroom renovation selection in comfort and enjoy the free amenities at Ripples Bathroom…read moreBoutique in Newmarket. Our design centre is a place where you can let your imagination run wild. Come in and browse our showroom filled with faucets, toilets, tubs, tiles and more.

Honestly, one of the better homesense. I've been to almost all the ones around the GTA. I always…read moreend up with something when I come here. They are renovating to extend the store and I'm so excited!! I find the art and lighting selection here are bigger than most stores.

I've only recently discovered this location while driving around Newmarket. This is the BEST Home…read moreSense I've ever been to and I'm serious about it! The store is SO big, probably 4-6 times the size of an average Winners. Once you walk in the door, you'll be overwhelmed by how much stuff there is, yet its so clean and organized at the same time. Divided into several sections (home decor, kitchenware, bathroom, bed linens), they even have a really good selection of furnitures. You'll also find a small clearance section as well. Most items are rather affordable (still cheaper than department store prices) and the selection is great! I frequently come here to buy small nick nacks for my food photography and every time, I don't leave empty handed. Customer service is a 5 star, especially the cashiers, they are fast and efficient.

My husband, Sherman and I had our basement completed by Aurora Renovation Centre March 2019…read more Excellent work provided. The site supervisor and work men were courteous and professional. They also worked on the basement when we were away and they took care of our home. We are very pleased with the amazing work so we show everyone who visits us---if we don't then the kids invite everyone down to see it. We are very happy with the quality work. Cheers!

We recently purchased the Pasadena 6-Piece Reclining Sectional with Left-Facing Chaise (with an…read moreadditional seating piece and the 5-year warranty) from the Newmarket location at the end of July. We moved into our first home at the end of August, and the couch was delivered on September 3rd, 2025. After only a few days of use--trying different configurations and adding pillows--we realized it wasn't the right fit for us. The couch itself is decent, but not what we expected. Because of the U-shape, a lot of seating space is lost compared to a standard corner sectional. The cushions also feel narrower, and the depth isn't as comfortable as we had hoped. Overall, while it's usable, it simply doesn't suit our needs or space. When we contacted customer service, we were shocked to learn that Leon's does not allow returns or exchanges without a 50% restocking fee. We had owned the couch for less than a week, it was barely used, and it just wasn't what we expected--yet this was the only option given. The representative we first spoke with said she would escalate the issue to a manager. Two days later, she called back to confirm that the 50% restocking fee was the best they could do. This gave us the impression that customer satisfaction is not a priority, only making the sale. What should have been an exciting milestone as new homeowners has instead turned into an unnecessarily stressful and frustrating experience. To make matters worse, we weren't even asking for a refund--we wanted to exchange the sectional for a different couch at Leon's, one that was actually more expensive. Unfortunately, the store we visited to inquire about the exchange explained that since each Leon's is franchise-owned, they could not process a return or exchange for an item purchased elsewhere. As a customer, however, Leon's should feel like one unified brand. Instead, this policy has left us feeling alienated from the company as a whole. On Friday, the manager called and spoke to my boyfriend, but nothing changed. By Sunday, I called again and spoke with a more understanding representative, who admitted the situation was out of his hands (since it had already been escalated to a Store Manager) but assured us the Store Manager would return the call. Overall, this experience has left a very negative impression. Not only will we no longer be purchasing the more expensive couch we were prepared to buy, but we will also be avoiding Leon's entirely in the future--and we will be sure to share our experience with others so they are aware of these policies before making a purchase. Update: The Store Manager did not call at the promised 11:30am. I called back at 12:00pm and was told she was on another call but would return mine. She eventually called at 1:30pm, but since I was at work, I asked if she could call the next day after 2:40pm. She called exactly at 2:40pm, and we went through the same conversation again. She remained firm that the only option was a 50% restocking fee. When we asked to speak with her superior, she insisted multiple times that she was the Store Manager and that there was no one above her at the store level. We explained that we wanted to escalate beyond the store to someone at corporate. Eventually, she provided us with the corporate contact number. I called and was forwarded to the complaints department, where I left a message. About 35 minutes later, someone from that department called me back and left a very pleasant voicemail (I was on another important call at the time). I returned her call within 20 minutes and left a message in response. That is where things currently stand. Will edit post to include updates as they come.

Absolutely horrible customer service. Bought a Maxwell power reclining sofa, only 2 get two…read more.. that is correct, not one, but two defective couches! The first couch the bracket/bar was installed incorrectly underneath the couch so every-time it reclined from lower to seating position it caught and jolted slightly. Secondly, they installed the wiring in the wrong spot so every-time it reclined, it was sawing away at the protective cover of for the wiring! I spoke to the manager of the Newmarket location who blew it off like it was no big deal and offered to replace it with a new Maxwell or pick something else. I was VERY hesitant about getting another of the same, but caved in. Boy, what a mistake this way! The second recliner came and it had 3 separate issues! Firstly, Vynew (the company that fixes the couches/recliners) had to completely tear apart one of the cushions (ripping out the staples and stapling the plywood type material to the wooden frame of the cushion because it was rattling like a bat out of hell. He also had to adjust all the twister bolts in the arm cushions which were loose, however, the worst of all.. when they built the couch they put the screw holes in the bottom frame/bar at incorrect distances so I have a massive gap between my couch (you can put your arm through the couch!). I requested a call from Corporate office (since I had tried calling the store manager multiple times and got nothing back) but instead the store manager finally called back. Her solution was giving me my money back and I can either pick another couch or 'shop elsewhere' as if it was no big deal they had sold me 2 completely defective products. I literally had to argue even just to get an apology! I told the manager this was not good customer service, and as a new Leons customer I was greatly disappointed but its like she was trying to rush the conversation off the phone. This is completely unacceptable, and there is no accountability here. 2 defective couches, and having to argue for the last 4-5 weeks is a joke! They even tried to tell me I declined 'repairs' even though the technician told me it was not repairable! This is the type of company you are dealing with! No accountability! AVOID AT ALL COSTS.