Everyone who works there has always been so pleasant. Nothing bad to say about the store at all…read more Love their sales and their return policy. Well...except I'm two sizes bigger in their clothes since Covid so they obviously changed all of their sizing. LOL.

I had checked the Mark's website for a product to confirm stock in the store before I drove over…read more The first person I spoke with had no idea what draw string rugby trousers were. The second person told me that if I didn't see them on the floor, the web was wrong, but I could wait and talk to Angie. So I did. Angie was running around like a mad person looking after multiple customers at once, no idea what the other two were there for. She knew exactly what I was talking about, advised that the product was discontinued but that she had the stock in the back. She went and fetched the trousers, and I bought all the pairs that they had left because the price was great and because Angie provided awesome service. In this store, it is plainly critical on who you speak with. Angie gets five stars, the rest of the experience was rather poor.

Forget the big chains and box stores, get the personal touch here. This place was recommended by a…read morefriend. At first given the location my wife and I were worried. It was our first visit to get glasses and the owner personally tended to us and took time to make sure we got the right pair of glasses for ourselves. It is not in a retail mall or retail area but is easy to get to. Friendly and dedicated staff

I returned to this establishment to realize that the staff and ownership had changed and decided to…read moregive this ownership a go as I had always had top notch service in the past. What initially seemed friendly customer service turned into a big disappointment. Firstly, my prescription sunglasses were not correct and had to wait two more weeks. Then, I realized that the sample sunglasses that I had tried on in my initial visit were the ones I was given. These are glasses that had been worn and tried by other customers prior to me however I did not pay for sample prices and at no time was I told that these glasses were the ones I was buying. These glasses had a scratch on the arms, were wobbly including they were unbalanced. I expressed my disappointment and was told that the scratch was probably done when the lens was changed. Funny I remember that dent being there when I tried the sample and the arm issues too, but gave them the benefit of the doubt and said nothing. I told them I had wanted to leave them as was promised that they would contact their supplier (which later I was told was on holidays) and advised to take them with me as they felt I had already waited too long for my sunglasses and would make every effort to rectify the matter. I believed them. After my multiple follow up calls, I had one call back stating they would make good on their promise. However, months later (purchase was made in May) and more calls, I still haven't heard from them. Customer satisfaction seems to truly not be their mandate. Very disappointed. Needless to say I will not be returning and not recommending this establishment.

The Coolest mall i have ever been to with so many amazing stores and attractions. I always feel so…read moreexcited every time i go there.

One of my favorite malls to visit. There's plenty of parking spots all around but it can certainly…read morebe very difficult to find parking if you on a weekend. It's a very big mall with a mix of outlet and regular stores. They have majority of the well known brands like Nike, Adidas, Lululemon, Carters, Micheal Kors, Coach, Kate Spade, Winners, Toys r us and many more. They even opened up a Abercrombie & Fitch which is awesome - no need to travel all the way to downtown! I would say this is the perfect mall, I love it as it practically has everything.

Fairview Mall is a shopper's paradise! It has everything you could possibly need. From a wide…read morevariety of shops to tempting food options. Whether you are in the mood for some retail therapy or craving a delicious meal, this mall has you covered. The selection is impressive. everything from a well-stocked supermarket such as T&T to trendy K-beauty product. There a low cost fast fashion options such as Urban Planet to mid level stores such as Aritzia. You can't go wrong with stores like Sephora and Lululemon and their endless options to satisfy all your retail therapy needs. It is easy to navigate between stores and enjoy a relaxed shopping experience. If you are looking for a place that offers a little bit of everything, Fairview Mall is the place.

When I was a kid I remember going to Fairview Mall. Back then you had Sears and Hudsons Bay as…read moreflagship stores. Now in 2025, both big box stores are no longer in business. Fairview Mall has gone through an evolution and reimagination of the retail space. I love how they redeveloped the space where Sears used to be. The space is now converted into a mini Chinatown spot with Saint Germain bakery, bubble tea shop, Hong Kong style cafe, Thai restaurant, and a T&T Supermarket. On the top floor there's a Marshalls / Homesense big box store. I noticed the Zara store has been renovated and now occupying 2 levels. The store looks immaculate and love the modern layout and self serve checkout kiosks to make shopping faster for DIY people. I managed to do some shopping at H&M and got some great deals in the sale section. I also bought some groceries like green beans, lychee, bbq pork buns, and curry beef pastries. It's not very often you can go to regional mall and be able to buy clothes, groceries, and bakery goods. It was a pleasant experience. I look forward to the transformation of the vacant Hudson Bay space. Oh did I mention they have a Playdium arcade in the old Sportchek space beside the Cineplex theatre.

I came here a few weeks ago and my hair cut and had my eyebrows threaded. Since having left I have…read moregotten about 15 different compliments on my hair cut. The prices are great here. The hair colouring looked great and the colour last for quite while.

Stay away from this place. Bought a Chi Flat Iron on December 2017. All Chi products have one or…read moretwo year warranty. The manager refused to honour their warranty when there was a problem with product. She claimed I never purchased it from their stores although I presented the receipt!!!! I contacted Chi directly and they will look after it. Stay away from this store or purchasing any products. The manager is short sighted. Doesn't recognize in small towns like Aurora, word of mouth can burn or bloom a business.

I purchased a sofa from Zenlia that started warping. Unfortunately, Zenlia did not offer any help…read moreand instead shifted the blame to Deco Rest. I then contacted Zilli and explained the situation. They took the time to listen and arranged a phone call with Deco Rest on my behalf. As a result, Deco Rest provided me with an RMA number and told me to bring the sofa to the factory -- and they would fix it for free. I was honestly impressed. Zilli went above and beyond to help me, even though I wasn't a paying customer. Because of this outstanding service, my next sofa purchase will definitely be with Zilli. Great service -- thank you!

I had the privilege to work with Lamya on a living room project . Very knowledgeable , great advise…read morein colour selection not to mention the attention to details. I am a returning client and cannot be happier for deciding to entrust my project to Zilli /Lamya. thank you very much, very much !

I purchased a sectional, and after about 2.5 years the frame began deforming. When I contacted the…read moreowner, he blamed the manufacturer, Deco Rest, and refused to help. This was especially frustrating because he had originally emphasized how his service was better than other stores. That clearly was not the case. He also claimed he no longer carries Deco Rest, yet the brand was still featured on his website and in his promotional emails. My sofa was even displayed there. After I posted my review, he called me asking me to remove it. Reviews exist so customers can share honest experiences. I decided to move on and went directly to Zilli, another retailer that carries Deco Rest. The difference was night and day. Zilli arranged a call with Deco Rest, helped me obtain an RMA number, and Deco Rest agreed to repair the sofa free of charge if I bring it to the factory. That's what real customer service looks like. Zenlia could have handled this properly but chose not to. Because of that, they have earned this review.

We purchased a bedroom set, a recliner, an entertainment unit and a side table from Zenlia a few…read moreyears ago and we were very happy with everything. Service was excellent and Kathy was so wonderful and helpful. We recently moved into a condo and we needed to buy new furniture. Without a second thought, we went directly to Zenlia. Again, Kathy was incredible. She helped us with style, colors, fabric, design. All of our furniture was custom made . We bought a sectional couch, an ottoman, dining room table with 8 chairs, a bench, bar stools and a head board. it is all very well made and we are very pleased. we would not hesitate to recommend zenlia . Besides Kathy, Raj was also very pleasant to deal with.

Kudos to the Blondie sales rep at Club Monaco Promenade who works thereon wknds!…read moreGot there last minute before closing on Saturday (April 7th) picking up a gift from the women's department, and this lady was greatly professional and went above and beyond to help with my request. The store looked clean, and very organized. I usually go to a different mall for a Club Monaco store, as I didn't know there was one here at Promenade, but this will be my new favorite location. Great work!

This is my FAVORITE CM location. I'm not sure what about this store makes me go into debt but I can…read moresay however that the service is STELLAR every single time I have been here. The store layout is not cramped and it's wide as it is long. The sales associate say hi everytime and they are very helpful when it comes to making sure you're okay in the changeroom. This past weekend I looked at some dresses and before I could put it on my arm, one associate told me she would get me a changeroom and would be more than happy to take the clothing from me *love* The clothes at CM are, in general, classic, black and white, and expensive. This season has a lot of faux furs, flower print pants and dresses and thick coats. But back to the store itself... Promenade is not close to me, so it's when I am here for other reasons, than I always stop at CM. And then, it is always that I end up splurging. For those who have been to the newly renovated CM at Eaton Center, I can never find anyone to help me and it is busy (for obvious central location). For that, maybe that is why I can never buy anything. Hustle and bustle. In any event, if you're ever in this area (and lucky for those peeps who live near this location) definitely drop by. Great clothes and great, smiley service! 13/30