I'm so glad we have a Ross here in Gallup. I just wish it was bigger. We have the smallest Ross I…read morehave ever been in which means selection is limited and it is hard to keep it stocked. But it's always clean and the staff are always really friendly and give great service.

More organized than other locations but no customer service available…read more We found a few things that we liked and will make perfect gifts. Be aware not everything is a good deal. Some things you can't find cheaper at other places. Great place to stop in and see what you find but don't expect to scratch everyone off your list.

I waited in line at this store for over 20 minutes. There was only one person in front of me and…read moreshe was returning about 20 items. The cashier never called the manager to the front to help out. When I finally got to the front she was unapologetic for the wait. Very bad customer service.

17 people in line with 1 cashier. Several other employees walking around and could care less. No…read moreone called for assistance. This is a store manager that has set a very low bar for customer service. Come on people, have some pride!

Love this store. Great selection of merchandise. Always will go back. Employees are friendly.read more

I need to grab a shirt, and so I went in to find something. The options were good, but the issue…read morewas the lack of staff to help check people out. The line had doubled back and there was only one casher to help customers. It took longer to pay for my purchase that finding my purchase. I would avoid this location.

Tried to return some pants I bought at THIS Tj Maxx on Enchanted Hills but, they said they don't…read morecarry that brand of pants and did not allow me to return them although the pants had the store tags on... Her exact words were "I don't know where you got them from, but these are not sold here". Horrible service, I will contact headquarters. How did I buy a brand you don't carry???

Brand new to Enchanted Hills TJ Maxx holds a large array of selections. Clothing, home decor,…read moreshoes, bath & body products. This area needed a bit more retail and this is just one of the new shops in the area. Wonderfully staffed and we'll organized store.

My husband and I were so impressed with the staff at America's mattress, we never even looked at…read moreanother mattress store. We stopped in and from the moment we did we felt like valued customers. Julian and Haiden are amazing! America's mattress, a locally owned company, is very fortunate to have them. The mattresses they offer at the store also are top notch. We felt very confident with her purchase and that America's mattress will be there for us should we have any concerns when our mattress and frame arrive. Stop here first!

All I can say is WOW! Customer service at its finest! I encourage everyone to support a locally…read moreowned business because of this factor being the norm rather than the exception! I purchased a mattress from a known name furniture store during the big labor day weekend sale (best time to buy right!). Hubby needed a new mattress due to some major spinal issues and upcoming spinal surgery for extruded disk in T9 & T10, which I told the sales person it was important we get it delivered asap. The one we tried out on the floor was NOT the mattress we were sent. We were sent an EXTRA FIRM mattress. The one on the floor we tried out was a medium. Apparently there is a one digit difference in the medium and extra firm SKU number. The sales man said we would get delivery of the mattress the following WED (9/6/23)... well that didn't happen. Supposedly the truck was full and we got bumped to Friday... again we were told truck was full and then told we wouldn't get delivered until 9/12... We purchased on Sunday 9/5/23 Hubby tried sleeping on it the first night and got no sleep. I talked to assistant manager about the mattress issue and he said he would talk to the manager when he got in from vacation and would call me to let me know if they could do the exchange BEFORE the 30 day sleep guarantee. No call and so I decided I need to get my husband a mattress before 30 days! This go around I wanted to shop local so went to America's Mattress store in Rio Rancho. I called and let them know what was going on and Noe said don't worry we will take care of you. So I stopped by after work and told them hubby liked the medium hybrid mattress. Nadine showed me a couple and then due to what I shared about my husband's back suggested an adjustable platform. They made me a deal I couldn't refuse and because I liked them I bought me an adjustable platform as well! I just wish I had bought my mattress from them last year! Then we needed delivery. Noe and Nadine worked with me to ensure we got delivery the next day! Remarkable! Especially because we live in the Jemez mountains and their warehouse is in Abq off of Jefferson. Delivery was on time Saturday 9/16/23 within the window they said it would be and the guys set everything up for both beds. Absolutely a GREAT experience and will be the place I choose to spend my hard earned money when I need another mattress and/or pillows - they have a great selection of prime pillows! I will also happily refer them to co-workers and friends when I hear they are in the market for a mattress!

I've been to this several times and I will continue to go. The staff I encountered were very…read morefriendly and helpful. One young man was very nice to help me load a 40# bag of bird food into my trunk. They have a large selection of many many items from clothing, food for pets, things to raise chickens and bird food just to name a few. I went in for bird food and there is a nice selection to choose from. I think the prices are reasonable, not too high.

This is a Farm, Ranch, clothing, hardware, plumbing, supply store. Dog, horse, etc supplies & food…read more If I need welding supplies or tools this is my first choice. They have a nice Veterans discount, which helps this disabled vet. Staff are always friendly, knowledgeable, & quick to help out. At checkout M Godinez was helpful in explaining discounts & mark downs. Store was very clean, products displayed well making it easier to find items. Just stop in & wander around to see the thousands of things they have. Don't just believe they are Farm & Ranch supplies. 1/3 of store is clothing & footwear. Large selection of ammo & guns. I highly recommend this store Parking lot would hold RVs (they do have RV supplies) Warrior Way gas station is right next door.

Always a great experience. The staff take care of their customers. We are regulars and I can't…read morecomplain!!

My wife needed to get our dogs food. The store doors were locked 5 minutes before closing and…read moreignored my wife as she knocked on the door trying to make a last minute purchase before they closed. This is ridiculous..

We had to buy a new TV while camping due to the old one falling off the wall and breaking. Nice…read morestore.

To Whom It May Concern,…read more I am submitting a formal complaint regarding the conduct and policy handling at Walmart Store #3731 in Bernalillo, NM. On my recent visit, I attempted to return an unopened, unexpired container of baby formula that I had purchased in error. I did not have the receipt, but the item was in perfect condition and fully eligible for return under Walmart's standard no‑receipt return policy. Despite this, the store staff refused to process the return and stated they would only allow an exchange for the exact same formula, even though the product was the wrong type for my child. Walmart does not--and cannot--dictate what formula a parent feeds their baby, and forcing an exchange for the same item serves no legitimate purpose. This restriction is not supported by Walmart's published return policy and appears to be a misapplication of rules intended for expired or compromised grocery items, none of which applied here. I waited more than ten minutes for assistance, only to be met with dismissive service and an inflexible, incorrect interpretation of policy. The experience was unprofessional, unnecessarily adversarial, and entirely avoidable. I am requesting the following: A proper return of the unopened, unexpired formula that I cannot use ($75.97 + tax) Compensation for the time wasted due to the store's delay and mishandling ($500+) Confirmation that Store #3731 will be retrained on Walmart's actual return policies to prevent this from happening to other customers I expect a timely response and resolution. I have documented the incident and am prepared to escalate further if necessary. Thank you for your attention to this matter.