I went with my daughter and grandaughter to look for some formal party dresses as well as for myself. We were greeted and was asked what we wanted and we would get a sales person to help us with picking out dresses. Quite similar to Yes To The Dress television show. The store was busy with young ladies looking for prom dresses. Some dresses on racks were readily available and others had to be ordered. Our sales lady was very attentive to our needs. After dresses were picked out, she escorted us to a fitting room and helped take dresses off the hanger and help zip up the dresses. The dresses were pretty , expensive in my opinion. The ones we tried on were $400 to $600 and of course needed some alterations if we wanted them shortened. Alterations were done elsewhere. I did not like most of the dresses shown for myself as they were very matronly looking with heavy beaded material. When customers bought a dress, an announcement was made : "she said yes to the dress" and staff and customers clapped. Just my daughter ended buying a lovely dress. My granddaughter and I would have to look elsewhere to buy a fancy dress. I personally prefer high end department store dresses that carry styles that I prefer. read more

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let me start by saying, I have been through the ringer with my wedding dress experience form a different shop in Mooresville, NC. I came to bedazzled on a whim and feeling discouraged after my previous experience, just hoping to maybe find something I liked. I explained my situation to Vicki, and she turned my entire experience into a wonderful, unforgettable day. She carefully helped me pick out dresses that fit my vision and exceed my expectations. I was able to leave with my dream dress and zero worries. she helped me feel excited about my wedding dress again and I'm so thankful I found her. anyone would be LUCKY to have had her as their consultant. I will refer everyone I know to Bedazzled, because of her. -Shannon read more

My daughter and her friend went into the Gastonia store to look at and try on wedding dresses. Now they didn't know that they had to make an appointment, but the lady that waited on them was totally rude and treated them like they were some broke ladies. They did not even consider helping them, instead that told them there was a 25.00 fee which was no problem at all and there was a sign that said walk-ins welcome, but that wasn't true. They told them that they could check out other dress shops, rude as heck. Now if they wanted to, they could have paid cash for any of the ugly dresses in your shop, but you won't ever get their business, and I will go out of my way to make sure that you don't get a lot of business at all. read more

This place was very disappointing..my son picked up his tux and was NEVER told to try it on before leaving and the night before his wedding when he did, the jacket was too small. I called them that next morning..the day of the wedding and got a very nasty attitude from the lady who answered the phone and was pretty much told there was nothing they could do. My son had to wear a tux jacket that was to small for his wedding so needless to say this place is horrible and we will never do anything here again....Sorry not sorry. The attitudes need to be changed if your gonna work with customers. Bad customer service...... read more

My friend (aka my lil sis) and I were looking for a Bridal boutique that had a great selection of wedding attire within a budget and something out of the ordinary. We made and appointment with Bedazzled Bridal and we're greeted by Jo-Jo and her "cowboy boots," she was sweet, funny, knowledgeable and absolutely knew her stuff. She made us feel very comfortable and took our vision very serious when she selected dresses to try on. Within 30 minutes we found the dress that was "the one" and within budget! To compliment their bride, they have hair accessories, jewelry, vails, men's formal wear as well as bridesmaids and mother or the bride attire. We loved the atmosphere of Bedazzled, it was warm and inviting, the only thing missing was a cold bottle of water or a cool drink. Thank you Bedazzled Bridal. read more

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We needed a tuxedo and complete formal wear for our grandson's prom. My friends had recommended Bedazzled, and the choice was a winner. Raj understood our needs and treated us as if we were their only customers. Lisa worked with our grandson to understand his preferences, and he was happy with the resulting set of formal wear. He looks great in his selections. We highly recommend Bedazzled and will spread the word about their outstanding customer service. They work with the customer to find the best products within their budget. For the next prom or special occasion, we will be back. read more

Not sure what happened but our experience was not great. {On the day my daughter selected the dress or the day we picked it up.} Their website states walk ins are welcome. We arrived well before closing on a week day and were the only ones there. At first everything seemed great but then I felt like we were wearing out our welcome (even though a preferred time limit was never told to us - we would have very much respected it). I picked up on it when the lady helping us made a comment to another employee that she would just add another X amount of minutes (they have timers on the wall outside the dressing rooms) in an exasperated tone and then seemed to rush the rest of our time there. We weren't the ones pulling or asking for more dresses, the lady assisting us was. Finally after my daughter selected her wedding dress the "Is this THE dress?" special moment in the larger room felt like "it's about time they got done" and a rush out the door like it was closing time and they had been waiting on us to leave feeling. (They were still open for at least 2 1/2 more hours.) The day of pick-up was very busy with prom season and we didn't expect much but the whole experience again felt like we were being a bother. I wish I would have encouraged my daughter to try the shop in our hometown and not have allowed myself to be caught up in the moment and at least thought about it a day or two before actually purchasing from here. read more

I was here from out of NJ visiting my mom in Gastonia for the week. I made an appointment with Bedazzled, just to get some more ideas of what I wanted but had no intention of buying anything. I was presently greeted at the door by Miss. Nijjh Harris. Miss. Harris ended up being my associate and stretched my vision of what I thought was the right dress for me. My associate was very warm, friendly, and I could tell she loved what she was doing. Let's just say, Miss. Harris was so good, I ended up saying Yes to the Dress and left a down payment without hesitation. Thank you for helping me find my dress and making my visit to NC a pleasant one. read more

Bedazzled Bridal & Formal - I said "Yes to the dress" - Bridal Near Me - Gastonia, North Carolina

They screwed up 5 different fittings for the groomsmen and groom. Even down to 2 days before the wedding the best man's suit did not fit on his 2nd fitting. The bridesmaids dresses came in the wrong color. The only positive from this situation was they didn't charge a late fee when we didn't get back in time the day after the wedding. read more

Wow - what an exceptional experience. The staff was out of this world & catered to my daughter & her friends every need. We were looking for a long formal and had a ton of fun there. The staff will give you their honest opinion as to what looks best. The last you want to do is wear a dress that doesn't look perfect on you! Sadly, we did not find "the dress". We will definitely be back! read more

The entire staff were pleasant and friendly. Helped me get the dress of my dreams and went out of their way to help. They never made me feel embarrassed or talked down to me, but all the way up to the manager really cared about helping me get the dress. I went on to get the men's suits here too because of their excellent customer service. Even called me later to thank me for being a customer. Affordable and excellent quality, if you're trying to find a dress for your special day, go here! read more

Bedazzled Bridal & Formal - The wedding dress I chose, so in love with it, thank you Bedazzled! - Bridal Near Me - Gastonia, North Carolina

Gorgeous selection and rude customer service. My partner brand and I were coming in to talk about having this establishment be a part of our event. We were greeted by a young girl very nice and politely. She asked us to have a seat and she would have a manager come talk with us when he got a chance. Well, heres where the downfall happened. He came up and said "What do you all want,I'm busy" verbatim. Shocked we proceed to give our spill and hes just like nope nope cant do that nope. and just looking at us all panicky like hurry up. so he cuts us off and says nope I cant do that and have a great day. Gos back over to the customer and says sorry they wasted my time now I'm back. To have such a gorgeous store and an amazing array of a selection never expected to get treated like a 2nd class human being. Hope the manager is told about this so he doesnt ruin any more 1st impressions. read more

What an experience!!! The staff there are super helpful and very nice! And let's talk about the quality and quantity of dresses size 0-32! My niece was able to "Say Yes" to her prom dress! I only wish the dressing room area was bigger so more than just one person can come back to the room in order to see the person trying on the dress. Again, it was a great experience! read more

This was my first of many bridal stores that I had checked out so I was not quite sure what to expect. Looking back, this was not a great experience. When shopping for a wedding gown, you should be made to feel special because it is a very important (and pricey) decision. When I first arrived at my appointment time, I was very excited to hopefully find my dream dress. I was asked to wait in a room with my guests, which I did not mind, but then 10 minutes had passed, and then almost 20 minutes had passed...We were wondering if we had been forgotten. The lady who ended up helping me eventually came over and asked me several questions about the type of dress that I was looking for. This made me excited again as I started picturing my dream dress. However, as soon as I finished describing my wedding and ideal wedding dress, the sales rep just told us to go ahead and start looking for any dresses that looked appealing. She did not make any suggestions based on what I had told her. It was a complete waste of time discussing my preferences. Once I had several dresses to start trying on, I walked back to the dressing room with the sales rep, who stayed in the very small changing room with me as I changed. It felt so awkward with her just standing there, watching me as I changed. Furthermore, since it was such a small space, should would try to keep only a couple dresses in the room at a time and removed ones that I did not like, but she would remove the dresses WHILE I WAS PRACTICALLY NAKED, waiting for her to return with more dresses so I could try on the next dress. I don't know why she couldn't swap out the dresses while I had a dress on instead. It was a very small space to view the dress and take photos. The sales rep still did not offer any suggestions for other dresses to try on. They did not seem bothered at all that I did not find a dress to my liking. Overall, prices are high, staff is not caring, and they will leave you hanging with email inquires. read more

If you ever need a place to go for a formal dress this is the BEST place to go! Yes they are a bit pricey BUT it's worth it!! If you are looking for a prom dress PREFECT PLACE!! You are guaranteed that you will be the only person with that dress on at your prom. They keep a list and will NOT let anyone from your school get the same dress. The staff was very nice and helpful. The have plenty of dresses to choose from including wedding dress and wedding party dresses. They have a layaway plan, which you only have to put 30% down and I think you get one month to pay for it. Which is good. I'm very pleased and so was my daughter. PLEASE NOTE This is my ONLY DOWN SIDE to this store: for prom dresses they will not let you take a photo of the dress when trying them on. Which was a WOW factor, especially when you have NO family that lives in the same state and you want them to see the dresses and to be part of this process as much as possible. I ended having to FaceTime on of my family members. Which made my sister very upset because she could not even see the dress. Having the only girl in your family, prom shopping is VERY special to us. Plus you can't compare Other then that we had a GREAT Experience and will shop there again!!!!!!!! read more

OMG OMG Where do I begin!??! Liz and Emma are PHENOMENAL!!! I took my daughter in this past weekend for help finding the perfect Prom gown. Once again, the team at Bedazzled did not disappoint!! Liz welcomed us warmly walking in the door - and checked in on us every few minutes despite the fact that they were packed!! Emma made amazing suggestions for my daughter, and she was spot on every time!! We walked out with a gorgeous and affordable dress, and two huge smiles on our faces!! I cant express enough my gratitude for giving my baby girl this amazing experience... she felt like a princess for the entire visit, and walked out feeling nothing short of spectacular!!! Thank you SOOOO much Liz and Emma!!!! read more

Thank you so much for accommodating me and my party. You were so helpful. Everyone commented how much they loved he care they got at Bedazzled. It was effortless. We all looked great! Keep it up!! read more

Absolutely hands down the best experience!! Cleo was amazing and full of energy. The whole staff made the experience special for our daughter who was selecting a prom dress. read more

Great great great service ! The people were so kind and willing to help. We had many questions and the representative did not mind sitting with us and answering them all. We did not make a purchase because they did not have exactly what I was looking for but they are going to keep watch in case it comes in. read more

I went to Bedazzled Bridal on a whim to look for a wedding dress. I had been four years ago for a prom dress, so my mom and I thought we'd give it a try before going to the big Charlotte stores. We worked with Paula, and it was such a great experience. She listened to my desires, was extremely helpful and fun, and ultimately helped me find the dress that I said yes to! Plus, the price of the dress was unbeatable. I highly recommend Bedazzled Bridal to the future brides who want a gorgeous dress, wonderful customer service, and the opportunity to look for bridesmaid dresses, tuxes, mother of the bride dresses, flower girl dresses...etc all in one place! read more

They were swamped! But my stylist Robin was PHENOMENAL! She made me feel beautiful and so important! Definitely recommend going through the week and ask for Robin! read more

They texted me when I was at work so I couldn't respond immediately and when I did respond they never texted back. So when we showed up we didn't have an appointment. They did fit us in but it was clear we were an inconvenience. When we told them our budget they told us we needed to go to another store read more

My daughter's wedding is in December. Groomsmen got fitted for tuxedos and were told that if stores were to close due to COVID that they would not get their tuxedos. Neither would they get their money back. There is something very wrong with this picture. They will not get there tux but also will lose the money they put down! What kind of business makes you put down a deposit then takes your money??? read more

We went to get sized it was a long wait and then when we got things picked out and tried on we were requested to leave deposit which we did after that we had to go back a second time because our assistant had another appointment to be measured once measured was told dresses would arrive in 6 - 8 weeks we picked up and when my dress was tried on at alteration place it was 3 inches big on each side so my alterations cost 130.00 dollars for their mistake. On top of this we were overcharged and would not have known until we all looked at each others receipts that showed 5% off on some and 10% off on others. read more

I have a wedding coming up and even though it's Prom season Liz was amazing with helping me find a dress. She was so patient and sweet and was even ready to check for any dress online for me. She made my experience great! Ask for Liz when you visit bedazzled ! read more

My friend who's getting married this September and I came to this store last month to try on some wedding dresses. Our stylist was Ariel. She was friendly and helpful. She took the time to let me try on wedding dresses as well since I told her that I wanted to see what they offered and I wanted to see if this place would be worth it to come back with a few of my bridal party when I'm ready to buy a wedding dress. I feel like I would come back and I'll tell my fiance to check out the suits that they offered since I got to look at the suits also. My only reason for not giving a 5 stars was I kind of felt like some staff weren't that friendly or made me feel welcoming but I guess we'll see when I come back if I'll change my rating. read more

I got my tuxedos here for my wedding back in May. They had a good selection and the tuxedos were in great shape. They were very helpful when explaining the different options available and processing the order. The prices are very reasonable for tuxedos today. We dished out some humor while we were there, and both the staff and the manager reacted favorably. oh, if you are getting tuxedos, know that they do not offer free tie bow ties for rent (the kind you have to tie). They only offer the clip on for rent. I thought this was odd at first, but they explained that it is very difficult to tie a bow tie, and that most of them would likely be sloppy if they were free tied. Since I wanted to free tie my own, I purchased one from them and attempted the process. After 8 hours of practice and some help, I was able to tie a nice looking bow tie. I highly doubt other members of the event will be willing to spend this much effort at learning to tie a bow tie, so I strongly recommend renting clip ons. read more

I just bought my dress here and had a wonderful experience with Paula! She was so fun to work with and was incredibly helpful! There was a large selection of dresses within my budget, it was completely worth the drive out from charlotte! read more

I went to the dress shop in Jan 2018 and was sized for my dress and the stylist told me to get a size 12 due to my measurements and when the dress came back it didn't fit. My measurements where re-taken and they where still the same. I asked what could they do and they told me they couldn't do anything so am stuck with a $1400 dress that I cant wear for my wedding. I will never go there again and I will suggest any bride to find a different shop. Now the manager of the Shop is calling me to talk about my review, that I have put on this site. read more

Love them very kind and helpful!! I can't wait to try on my dresses to find the perfect one!! There staff is very kind and sweet. Helpful and knowledgeable in what type of dress would fit my figure! I am pretty sure we picked the bridesmaids dresses! Super excited to get married!! Ty ty to the staff and beautiful store and dresses! read more

I just purchased my wedding dress today from Bedazzled. Robin was absolutely perfect and made the entire experience worry-free and fun. From the warm greeting when I walked in with my grandmother and aunt, to the big hug as we left with my dress, veil and shoes, Bedazzled was wonderful to me! As someone who doesn't really enjoy shopping, the staff made sure that I was taken care of and had everything I needed! I highly recommend Bedazzled and their exceptional staff! read more

We had a wonderful experience here today finding a prom dress for my daughter. Thank you to Jeanine & Jenny for making it such a pleasant experience! Looking forward to recommending Bedazzled. read more

Jenny is amazing! She made the whole process easy and didn't put any pressure on me. I recommend going early in the day, we were there when they opened at 10 and had the entire store mostly to ourselves, which made the experience very personal and focused. read more

I will admit I always get anxiety when I need to get a bridesmaids dress because of some horrible past experiences with rude staff but I had an amazing experience here! The wedding I am in is out of state and the bride gave me a couple of dresses to choose from out of the Alfred Angelo collection. Before I even set foot in the store I had been greeted with a warm smile and a hello. Everyone I encountered was EXTREMELY helpful and kind. Something that I thought was going to take a long time only took about a half hour and although it got a little busy I never felt rushed or neglected. If I ever get married I will be making a trip here to find a dress, the staff were great and the selection looked really nice as well! read more

I am so happy I got my wedding dress at Bedazzled! I had literally gone to every other bridal salon in the Charlotte area and just hadn't found "the dress". Every other salon I went to had lackluster consultants that could even be condescending at times, but not here. I had Jenny and she was so kind and thoughtful! I ended up ordering my dress a size too big and called into the store first thing in the morning after I bought it to see if it could be changed. Jenny went out of her way to change it without being rude or dismissive and my dress turned out perfectly! The manager was also super kind and made me feel like he truly valued my business. Overall I am so happy I went to Bedazzled for my wedding dress!! read more

They have a very large selection of affordable dresses but if your looking for a warm welcoming experience this is not the place. One person allowed in fitting area and there are only metal chairs in the show room to sit where you fill out paperwork. Kind of sucks all the fun out of the experience. Staff is very friendly despite the facility they have to work in. read more

Super sweet and fast service with a huge selection of all types of dresses to fit everyone's personality, 1000x better than poffie girls, highly reccommend coming here first on your mission for the right look and fit!! read more

I found a dress I loved but wasn't told that the zipper was broken and the lady told me after I fell in love with it but they wouldn't take any off because it was already in clearance and it was heart breaking read more

I give them no stars Not even 1/2 a star. My daughters wedding is in two weeks, 4 out of 5 dresses that came back were 2 to 4 sizes larger than the girls were. It is nearly impossible to take up a dress that is 4 sizes too big. It will have to remade. Having said that Cynthia the Manager and Rog the Owner did not care or offer any assistance to make things right with the dresses. These dresses are costing an additional 100.00 to 150.00 depending on how much work to take them up. Insane and very wrong for a business to treat their clients with no respect or kindness when they were in the wrong on measurements in the first place. Too much of a coincidence for 95% of what was ordered for the wedding was way over sized!!!!!!! I even asked Cynthia Manager if she mind if I turned them into BBB. She said she did not have a problem with that at all. So I rate them "ZERO"... read more

I had had a terrible experience the day before at a salon. I came in feeling dejected and sad that I would never have the true bridal experience. That all changed when I met Denise. She was amazing and really understood my vision and took so much time to make sure I was taken care of. She made my dream come true and made it such a memorable and special experience. She made sure my entire family and MOH were satisfied. I never felt pressured, just encouraged and respected. The made me feel like a beautiful bride!! Even the manager went out of his way to congratulate me! I highly recommend this salon to help make your dreams come true!! read more