This is a really hard thing to review, (mostly since i need them to still be in business in 25…read moreyears) the issue with Mack Mattress is, what is a Mack Mattress? It's not like a Serta or Sealy, you can say those and everyone knows what those brand names are.. The Mack mattress is a clone or knock-off, but that doesn't really do it any favors. The problem is "what is a Mack Mattress?" It's a mattress that is US made in the same series line as the name brand, but.. Made better, better materials, better stitching, better internals, better colors, better textures, it's all around a better product. Then also none of the stupid tariffs, since it's made here, so it's more affordable, and a better product, so to say it's a clone or knockoff, really doesn't do it justice.. If anything it's the same colors as other brands, but a much better product. My mattresses replaced a 30 year old sealy and a 10 year old "original mattress factory" mattress, which was hot garbage. That is the mattress, but.. It's not just the mattress.. The Good: Mattresses we purchased were both incredibly well made. They were comfortable, and they have decent financing if needed. The "not great": The warranty, while hopefully not needed, if you do need it, there's a restocking fee that is in some cases is the same cost as the mattress itself. The problem with a mattress is until you sleep on it, you really can't tell if it is the best mattress for you, so you can end up wanting to exchange it, but while they offer an exchange option, it's not as good as many other brand name mattress options. I suggest you bring a set of sheets at minimal the bottom sheet, so you can tell how actual comfortable it is.. Otherwise this is a drawback of Mack Mattress. Verdict: I will buy another and will recommend them to anyone who likes to sleep comfortably, including all family members. All things considered this was a great experience..

We had the best experience with Steven at Mack Mattress. Big purchases can be so nerve-wrecking,…read moreand he helped to make buying a new mattress so simple and straight forward. He knew all the right questions to ask, to figure out a best fit for both myself and my husband. Steven was also very knowledgeable in the technology inside the mattress, which gave us so much confidence in the product we were purchasing. We have had the BEST sleep on our new mattress & will be recommending this company to all of our friends in the future.

The delivery people were very nice and they took the old mattress and box spring with them. I would…read morerecommend The Original Mattress Factory for your sleeping needs without paying for the middle man. Get the double sided mattress because other mattress manufacturers are only one sided. Great staff at The Original Mattress Factory with great value.

Great service, wide variety of options and no pressure to buy. It was great. Will tell everyone I…read moreknow.

Great store. Lots of chairs to chose from but because wife had other plans, we decided to buy…read morelocally. Would I buy from them. Absolutely

Wonderful furniture store in Waldo. They have wide selection of upholstered and Amish furniture…read more Their salespeople are friendly, not pushy. Their quality is high but their prices are fair. Looking forward to ordering pieces for my new family room and I love their furniture selection.

CBUS mattress is a small mattress warehouse that offers personalized consultations for choosing a…read moremattress. Their selection is somewhat limited, but you'll find a respectable range of mattresses, with student friendly options starting from under $300 to over $1000. To buy from CBUS, you'll make a private appointment with Ben, the owner. He'll invite you to have a free beer or soda and walk you through your options based on your sleep style and budget, all without a hint of sales pressure. When I picked out a set I liked, he included sheets, delivery and a mattress protector at no charge by letting me take advantage of a sale that had past. Overall a good experience.

Highly recommend this place! It was wonderful to have a…read more private one on one appointment with the owner Ben. He spent lots of time with us and we felt fully informed about all the selections in the warehouse. He even gave us quiet time with soothing music to really relax! Delivery was flawless.

We were in the market for new box springs and mattresses. Our challenge was that the bed we were…read moreplacing them on was a 100-year-old brass bed with a full-size mattress. We wanted to move up to a queen-sized mattress. A standard queen was too long at 80 inches. The Mattress Factory offers a short queen mattress and box springs in two different lengths. We purchased the ideal mattress for our needs with a less tall box spring. The company made the set to our needs. The delivery was only two weeks. Delivery was flawless. We could not be more pleased with the outcome of our shopping at the Original Mattress Factory in Reynoldsburg,

We inherited an antique iron bed that was over 100 years old, and needed a mattress. We drove an…read morehour to the only place we ever use when purchasing a mattress, and were greeted as soon as we walked through the door. We were quickly led to three selections and made our decision very quickly. We were promised delivery a few days later. The delivery came on time and the delivery team quickly realized that both the mattress and box springs would make our bed too tall. A suggestion to remove the box spring and place a plywood board in its place was a great solution. I was given credit for the returned item before they left the house. I will always use The Original Mattress Factory whenever I need a new bed or mattress.

I called Pat at the Lenox location and he was super helpful. He helped me a quick option for one…read moreweek delivery. I was happy with my service and would recommend! You even get $300 credit for sheets etc with purchase

We needed a new mattress so we checked out Sleep Outfitters online. We were intrigued with their…read moreprocess to identify the best mattress for our needs. We decided to go the Lennox store and we were impressed. Owen was our specialist and he was very attentive, knowledgeable and professional. What I really liked was his sincerity--he didn't try to upsell us and he threw in lots of freebies! Would highly recommend Sleep Outfitters Lennox!

Steve was beyond helpful during our visit. I planned on just looking around, however he helped me…read morefind exactly what we wanted & more. We were able to get the order placed, that way it can arrive the day we are moving into our new home. Also, got the financing option to best fit what I was comfortable with affording. Thank you so much Steve! You took so much stress off of me and I am so glad that it is one less thing we have to worry about.

We shopped at several other mattresses stores and bought at Sleep Outfitters? Why? Mainly because…read moreof Steve who was so knowledgeable, calm, low pressure. AND he gave us the best deal. We bought a Tempurpedic and are extremely happy. So happy, I am looking to get another mattress from Steve very soon.

The Westerville store had exactly the mattress we wanted. It arrived within the scheduled delivery…read moretime period and the crew who delivered and installed it were polite and efficient. After it was put into the bed frame, I discovered that the mattress was much softer than it had felt in the store, so I called and spoke with Steve. He was remarkably polite and patient, spending a good 20-to-30 minutes on the phone until we figured out that I should have bought a set of box springs at the same time I bought the mattress. (My fault, not theirs.) Amazingly, he then offered to deliver the box springs to my house that same evening after he closed up the store, all for a surprisingly low price. As soon as he put the mattress on top of the box springs and I lay down on it, it was just as comfortable as it had felt in the store. He was a real lifesaver and I appreciated it tremendously. I chose Mack Mattress Outlet because it's a family-owned business that provides real service and this experience of mine show how true that is. I highly recommend this business.

I love Mack Mattress Outlet! This is bargain shopping at its best! We were so impressed by their…read moreservice and prices that we didn't buy just one bed - we bought two! When we first visited this location, we brought our teenage daughter to help us pick out a new bed for us. We were greeted very warmly by the manager and immediately started receiving the advice that you'd get from a close friend. He was very professional and very humorous. That, my friend, is a killer combination. As we looked around, we decided to check out the best beds in the house - the Temperpedics. Fortunately, they had 3 available to sample - one for each of us. Within minutes, we noticed that one of us wasn't declaring their delight out loud anymore. My daughter had fallen asleep! What did we do next? My wife and I continued shopping while our daughter slept away! It was so much fun watching all the shoppers stop and stare at her as they walked in the door! (Please don't call Family Services on us. We're good parents that just like to have fun!) Well, you guessed it - we bought a Temperpedic. How could we not? Then we came back a week later and bought another bed for our guest room (this time without our drowsy daugher). The prices were outrageous! Mack Mattress is known for their rock-bottom pricing. The prices are literally half of what you would pay in a retail store. (The Temperpedic was not a factory second though, but was priced very competitively.) Don't waste your time with any other mattress store until you check out Mack Mattress Outlet first! There is a location conveniently located near you. Don't pass up the opportunity of putting your children to sleep in a public store while you shop to your heart's content. Enjoy!

The salesperson was nice but customer service after purchase is terrible. All they want is to move…read moreproduct and they could care less after payment clears. Do not recommend.

Richie is the best! Have been using him for years and I recommend everyone I can do him. Great…read moreselection, easy delivery, and feels like you are talking to a friend the whole time.