This company has a pending complaint filed with the NYS Department of State Licensing Bureau and…read morereports on file with the SC Division of Consumer Affairs and NYS Consumer Protection. I might as well have had the kid next door do the inspection. Relying on this company's report cost me tens of thousands of dollars after purchasing my home. I could not insure the house without replacing the roof, which they estimated to be 10-15 years. They listed two fireplaces/stoves as wood-burning despite there being obvious gas pipes connected to the units. Therefore, they did not inspect them, and one of them had a defective on/off knob. They only listed the existence of a sliding glass door in the sunroom and omitted that it was not functional and had a 2-inch gap between the doors. The rest of the report was sloppy and several inaccuracies. Fred Hagemeyer, one of the owners, made excuses for these errors, claimed the report contained harmless "misstatements", and blamed everyone else for their assessments. However, in our first conversation, he offered to refund the cost of the report. In our final conversation, we negotiated a money amount to help offset my costs resulting from his errors. I am still waiting.

Inspected a home we were considering purchasing in 2019. The report did not show major issues…read more After purchasing the home we discovered the Master Bath was not draining properly and the threshold was cracked and caulking was applied as a band-aid. Shower is second bath had a mixing valve issue, Water was too Hot or Too Cold. Master Shower needed to be redone completely, cost $20000 Second bathfaucet and piping had to be replaced. Major leaks in Living Room and Great Room. We had to replace a sliding door and palladium window, cost over $12,000. They did a Termite inspection (??). There was rotting in the garage which was caused by a infestation of Termites. The Worst Company

The place is well stocked and clean. The staff is very friendly and ready to help. Lots of items…read moreare on sale at a good price. Amazing selection of items from different brands.

worst experience ever, i felt kick out of someones house, the woman at customer service was…read moreabsolutely out of place, unprofessional, yelling at me in front of others like it's her business. she was talking to a customer as she was ringing me up, as another coworker came up to her with a question and lisa just dismissed the girl and proceeded to tell her to go away. i said i will pay $20 card the rest cash....... i answer this question 6 times for this woman, she was so distracted, not paying attention to what she was doing, after 7 time to tell her that im paying $20 card rest cash she decided that i was rude. yelling at me while i walk out? so trashy no manners , absolutely disgusting. there's a reason they have 2 stars rate. not even mention the outdoor, stone area there's never help, i had to load my own stone, tiles to cashier and to my car 3 different occasions after asking for help. i hope they close down, not worth it, go to home depot

Paul was extremely nice and helpful. Got some corner shelves for the shower at a good price, and he…read morewas quick to give me information on the different types of stones. A+, will definitely use Cancos Tile again.

This 5 star review is largely based on Alesia Hillman performance, attitude, and energy. She is…read moreabsolutely amazing and she couldn't be more pleasant and informative. She made my wife and I so comfortable and really helped us with wonderful suggestions and guidance. However, when we went to pick up our tiles the woman at the counter (who was apparently filling in from another store) was a nightmare. The woman who processed our order and helped us select a grout color was a major disappointment and she made the experience uncomfortable and awkward. My wife and I definitely didn't have the same warm fuzzy feeling we did when Alesia help us. We decided to go back to see Alesia and she was able to make everything better!! ALESIA ROCKS!!!

Amazing tile. Very knowledgeable. All very helpful. I've known Diana for many years. Did 3…read moredifferent houses with her. Highly recommended

Diana at World Tile helped us design 2 of our rental properties and the results were tremendous. I…read morerecommend this store to all of my friends and family!

Qualitydoor Inc. has been fantastic to work with. Edgar went above and beyond to help me find…read moreexactly what I needed and made the whole process smooth and stress-free. The products arrived quickly and were just as described. I'm really grateful for the excellent service and will definitely come back again.

Buyer beware - their return policy is very strict, even on in-stock items. Be 110% sure that what…read moreyou're ordering will work for your door application, because in most cases you'll be stuck with it. The reason for not accepting a return on an in-stock deadbolt I ordered is because they don't accpt returns on "US3" finishes, which is simply bright brass. (CommercialDoorHardware.com, QualityDoor.com and SargentDoorHardware.com are one in the same). If you have a shred of doubt look elsewhere for what you need with a better return policy, even if it costs more.