I ended up going with another kitchen place just because 1st Ave didn't have wide enough drawers I…read morewanted. I wanted to leave a review here anyway because their sales team was excellent. They were available to help us walk-in, very professional and fast making the model. You don't have to stick with the same person every visit. Anyone available at the moment can help you. I have visited several kitchen places, but they were the best in customer service.

Selling my condo so had to update both kitchen, bath and separate vanity cabinets and countertops…read more I went to all the usual companies for quotes (Sanyuan, GS, A1, Pius etc) and made a crazy spreadsheet comparing them. 1st Ave came in second cheapest (GS was the cheapest). I decided to go with 1st Ave because they were very responsive on the phone and email, and they were able to do the work faster than GS. I also really liked that the people at 1st Ave weren't pushy like at they were at some of the other companies. They came though with all they promised to do - called me when they were on the way to the job site, installed everything so all cabinets and drawers lined up and worked flawlessly, cut the quartz offsite and came back to install countertops, and cleaned up after themselves. I have been recommending them to friends and neighbours, and I would most definitely use them again.

The people are kind and helpful. The installation team was awesome - efficient, knowledgeable, also…read morekind. The bump in the road we experienced on our project, when someone was out sick, was efficiently handled with great kindness and speed. This is simply the best place to work with, plus they have a great selection. You really can't find a better place.

Poor customer service. More expensive than comparable mid-quality cabinet companies. Overcharged…read moreand missing parts. GO ELSEWHERE!!!

I stopped by the Seattle 1st Ave showroom location to ask a question about ordering large light…read morebulb replacements. Bud the manager was very helpful and was able to locate 2 of the exact bulbs that I needed. Bud was pleasant and helpful. I definitely would go back to this location for my lighting and plumbing needs.

Disappointing experience and poor communication I expected a…read morebetter experience from Ferguson Home in Seattle, but it's been frustrating from start to finish. Despite being very clear that I would not need my plumbing fixtures until mid-December, I've been hounded to take delivery weeks in advance. I even added more product to my order in attempts to get more time. There's zero flexibility or understanding, even though this was discussed with the sales rep Wil up front. To make matters worse, their communication on appliance purchases has been painfully slow -- a few weeks, to get even basic appointment schedule. I ended up going elsewhere and I am so glad I did. For a company positioned as a premium home supplier, their responsiveness and customer service have been anything but. The showroom is nice and their products are solid, which is why I'm giving two stars instead of one. But the lack of professionalism, pushy delivery policies, and poor follow-through have made me regret choosing them for this project. I'll be looking elsewhere next time.

Beautiful showroom. Big shout out to Jessica C - Who Is very knowledgeable, professional, and yet…read moreapproachable. Sometimes it can get overwhelming, looking at all of these different options and trying to understand the differences on price points, etc. She was very helpful She and the people there seem to really know their materials. The showroom is quite inviting and has a clean easy to browse aesthetic. There is easy parking. While, I like Ferguson as well. I find that Chown is very customer service oriented, easier to get knowledgeable assistance and competitive on price points!

Cindy Grinolds was absolutely a dream to work with! Her patience, guidance, and commitment to…read morehelping me through my hardware order was exceptional. I came in very overwhelmed with so many decisions to make on our renovations and she put me in complete ease. Her kindness and incredible customer service will never be forgotten.

Worked with Bin here and ended up with excellent, very affordable cabinets. It takes a little work…read morefiguring our the sizes that you'll need, planning out layout. I think you'll need to expect taking that work on yourself if you want to be sure it's done right. With that said, I got good customer service and am very happy with how the cabinets turned out. They were cheaper than Ikea or Home Depot and look/feel much nicer. This is one place where you don't have to splurge to get something that works well. Would highly recommend GS.

Bought a sink cabinet - on a strict "no returns" policy - only to find the quartz sink top did not…read morefit the wooden cabinet. The opening of the top drawers would be blocked by the quartz top edge. This must have been known to GS when they set up these items in their showroom.

I ordered furniture (couch and chair) three months ago, and wish that I cold comment on the…read moreproduct, but I can't, because it hasn't arrived. I echo what everyone has said about the terrible customer service. The couch has been sitting on a dock in Fresno since for over 6 weeks and the chair is on a van - somewhere - where it's been for the past month. No one can tell me where it is or when it will arrive. No one calls me back. I would never, ever order from them again. Go to Room and Board.

I bought a kitchen full of octagon glass knobs. The glass popped out of the brass hardware on…read moremultiple knobs. I called customer service and they would not replace them. They rudely offered me a 10% discount for each $16 knob that was defective. Does Trump run this company???? I have spent thousands on hardware with Rejuvenation, and they wouldn't replace a $16 knob that was defective?? Wow. Totally unacceptable.

We replaced our granite countertops with quartz from Sanyuan. I am very pleased with the outcome -…read morethey were competitively affordable and the installation process was a dream. The installation team was so kind and cleaned up after themselves each day. We love our new countertops and kitchen island. My only feedback was that the invoicing was super scary because of all the disclaimers they put in there to protect themselves against dissatisfaction. It made me a bit weary at first but they really came through in their execution. I would buy from them again and would recommend in a heartbeat.

They did call me back but when i arrived the sales rep on the weekend was off putting. Not too…read moremany people were in the showroom. It was mostly kitchen cabinets.

We were looking for different options for bathroom vanities and checked out 3 other cabinet stores…read morebefore visiting A1. The owner, David gave us great customer service. He was friendly and personable and took our desires into consideration to try to find us the right cabinets. He even made us something custom and provided us extra material to elevate it. Compared to other similar cabinets in the area the quality and value of A1 cabinets were better. They also have special options and unique colors. Would recommend a stop in to consult with David on your projects!

David helped us with the kitchen and bathroom cabinets and countertops for our DADU. He was…read moreenormously helpful, and we were impressed by both the quality of the materials and the skill of the installers. A1's stock cabinets were half the price of a custom cabinet manufacturer's quote. I highly recommend.

We come here from time to time, drawn by the creative energy this place sparks. Whether you see the…read moreitems as junk or hidden gems is really up to you--but for us, it's a treasure hunt. We didn't find exactly what we were looking for this time, but the thrill of the search and the quirky charm of the place make it worth visiting. There's something about it that fuels our imagination every time.

If you like antiques or anything in an old business, you will find door knobs, wall units,…read morearchitectural features, etc. Wear good shoes, bring your tape measure, and imagination. It's a magical place that honors our past.

Out of stock on most everything we were looking for. Lead time was too long. We were looking for…read morecabinets, flooring, common items for remodeling bathrooms. Between Floors and Decor and Lowe's we found everything we need. I do commend Whitney for doing the best she could though.

The sink they installed cracked irreparably after only 18 months. Because of how the counter was…read morecut for a sink I had no choice but to have the same sink installed again. They installed it in a different, atypical fashion that necessitated a professional to come and redo the plumbing instead of being able to reuse the existing plumbing. Pius told me they don't understand plumbing and it's not their problem.