A place where they find people furniture when they need it most. In 2025 they had their first bed…read morerace and they created beds on wheels and encourage people in the community to dress them up and it was a lot of fun to see the races with people dressed up. What a nice way to raise money and get donations for a great cause. We came to donate and get the cute TS for $25 each and they had a raffle. They pick up unwanted furniture and donate to those who need it.

**Horrible Virtual Appointment Experience with Chicago Furniture Bank**…read more I had a virtual appointment today with Chicago Furniture Bank to select furniture. My agency paid $450 for the service. Although I appreciate any help being offered to families in need, my experience today was very disappointing. After the appointment, I told them to cancel the delivery. Now I feel really bad that my agency may still have to pay a $100 cancellation fee. In my opinion, that feels very unfair. I was told I was approved for a furniture package, meaning a living room set, dining room set, beds, dressers, rugs, lamps, and household items. But what I saw during the virtual appointment and what I was actually allowed to choose from did not feel like a real furniture package at all. The lady doing the virtual appointment came late, was going extremely fast, and had a very nasty attitude. I felt rushed the entire time. There were a few items I saw that I wanted to ask about, but I was afraid to ask because of her attitude. Even my social worker looked highly disappointed, although she did not say anything. Most of what I saw on the video was the worker's feet, the floor, and her walking fast through the building. She was moving so quickly that it was hard to really see the furniture or ask questions. The way she acted during the appointment was horrible, especially knowing agencies are also present during these virtual and in-person appointments with their clients. Why would workers behave that way in front of the very agencies who are paying you to help their clients? That makes no sense and is just plain unprofessional. Most of the furniture had stains, scratches, and looked worn out. The furniture I saw was mismatched, scratched, worn out, and some items looked very beat up. I understand the furniture and merchandise are donated, but people who need help should still be treated with respect. Just because the items are donated does not mean families should be treated rudely, rushed through the process, or given items that are too damaged to use comfortably. It also did not make sense to me that there were things I could see during the virtual appointment, but I was not allowed to choose them simply because I was doing the appointment virtually. I was told during the virtual appointment that I could only get household items if I came in person. I saw pots, pans, and other household products, but she walked right past them on the video. If families are doing virtual appointments, they should still be allowed to choose basic household items, especially when they have a large household. I have a large household with mostly teenagers who are taller and bigger than me, but I was only allowed to choose one full-size or queen-size bed. I was told I could only get one queen or full-size mattress and box spring, and the rest had to be twin beds. That does not make sense for older teenagers because kids nowadays are often taller and weigh more than their parents. Families should be allowed to explain what size beds they actually need. I also saw nice chairs and just a few better-looking items, but I was not allowed to choose the nicer ones. Some of the merchandise looked so damaged and worn that I turned some items down. Since I turned some items down, I feel I should have been allowed to choose something else to replace them. Instead, I ended up picking old dressers, a scratched table, no TV stand, and not the right mattress. Honestly, my agency paid $450 for this, and I feel like I could have done better on my own by searching Craigslist, OfferUp, Facebook Marketplace, and local freebie groups. I have actually found like-new and even new living room sets, bedroom sets, and mattresses from sites like that before. A person could rent a truck for under $100 and pick up free furniture that is in way better condition. A lot of times, you can get new or like-new furniture for free or very cheap. The only problem is needing someone to pick it up and help move it. I would tell people to think carefully before using this service, especially if they are doing a virtual appointment. Compare your options first. There are free items online that may be in much better condition, and you may have more control over what you choose. The YouTube videos are misleading compared to what I experienced. Now I see why DCFS never wanted to refer me and my family here. They would rather pay thousands of dollars getting families new items than send them to a place where people are rushed, disrespected, and offered furniture that looks this worn out. All I can say is, if Chicago Furniture Bank does not change how they treat people and improve what they offer during virtual appointments, anyone who receives products from them may be very disappointed. I would discourage any agency from paying these high fees for their clients to receive terrible-looking furniture while being disrespected, mistreated, and rushed during a video appointment.

If you are looking for employment and are a minority, this is NOT the place you want to apply!!!…read moreThey will also make up lies on you to cover themselves! This company is a total fraud and do not care about employees or people they service...they pretend we'll, but the turnover rate speaks volumes! If you are educated and have a voice, they get intimidated. Be careful with this fraudulent company!!!! I wish I could give ZERO stars!!

Guardian Angel Community Services is a well organized, committed organization. The team through GA…read moreis not only helpful, but very caring and passionate especially when it comes to domestic violence and foster care.

Stay far away if you want help with your seniors and still want to stay involved. LCI would prefer…read morefree reign without family involvement. In 5 years we've had a revolving door of caregivers ranging from bad to worse. Unresolved thefts from our home, medications missing, unauthorized visitors and only disinterest and lack of resolution from LCI. Our liaison is immature and generally non responsive. Stay far, far away.

I looked at another reviewers comments who said LifeCare charges "super high fees." Yes, getting an…read moreoutside firm is expensive. So, when a lawyer recommended them to help us take care of a friend as we live out of town, we looked at the fees. Our friend could afford them, so my husband signed the contract as her POA. Then the reviewer said they will sue you if you "don't have money to pay them back." Why did she sign up with them? It's not like the fees are hidden. Did she not make an agreement to pay them back? I found this confusing with misplaced blame. That being said, LifeCare has been a godsend for us. Our friend is visited every week and the care manager is fantastic in checking up with caregivers and the assisted living personnel. He attends to whatever we need of him to help us out. Their nurse came and did an outstanding overall health review with suggestions to make our friend's daily living a better experience (about a 15 page summary). As a result, we are moving our friend to what we believe is a better facility for her needs, AND it is almost $1600 cheaper per month. Now we can re-direct the savings towards more one-on-one part-time care. We, too, experienced sticker shock all around with the state of elderly care in this country, and I'm sure many people could not afford this level of oversight for a loved one. However, our friend can, and we are grateful for the exemplary service LifeCare provides. My recommendation to anyone who has a family member in a facility is to at least contract for the bare minimum so there is an experienced, expert set of eyes to alert you to any issues.

I am so confused with the poor reviews! Helping Hand Center has been so instrumental in the…read moredevelopment of my son, who was diagnosed with Autism. He attends their school for autism. My son has flourished in their environment. We have seen such improvement in his day-to-day, behavior, and speech. The staff truly care about the children and are so attentive and thorough. They are the best of the best! HHC has open communication with teachers and staff, constant feedback and reviews on our sons goals and progress, and 1:1 assistance/teaching aides. My son loves being there! We are so thankful for the quality of care they provide. Would not know what to do if we didn't have HHC! They are family.

Hi - my daughter has been have ST and OT services at Helping Hands for about 3 years now - every…read moreMonday. The clinicians we've had have been top notch -- and my daughter has had consistent progression. She enjoys going to Helping Hands -- also, Carol Boyke is always very nice. Also, the clinicians are so passionate about what they do. Thank you everyone for what you do every day! Donna K.

Awesome service pantry is very neat clean food is good. The food is up-to-date. Sometimes most of…read morethe time I recommend this place to you.

They are very friendly, kind, helpful, and quick! They make the food pantry experience a pleasant…read moreone!

Tonya & Kate have been extremely rude & unprofessional in handling my emergency rental assistance,…read moreI am self employed and owed 6,800 through IDES both employees failed to have me do any questionnaire on what's the delay for the money & they never sent over the 1099 documents for the cash I've received to help get qualified for the grant. They have been dismissive, won't transfer me to the correct person or schedule an appointment to speak with a board member on why I can't receive a written response with detailed explanation on how we can't go further, Tonya constantly kept saying this was pending litigation & didn't ask any questions on the documents sent to her that showed that I have a large sum of money coming my way that will help me pay my rent from that point on, this grant is for emergencies & everything I sent was never looked at or questioned on the severity of the emergency

This is a great resource for the community. I volunteered here for a few months too. Support them…read morein any way you can!

I was successful in finding my own homes. I was also able to make some important connections for…read morefuture prospects in my own businesses.

I was able to get a lot of things done , including purchasing the building to turn it into a single…read morefamily residence.

The person answering the phone is rude, doesn't explain the program and has an attitude when…read moreanswering basic questions. She's the first person people meet regarding the program so you'll think it'll be a positive experience at least but it was one of the worse phone call experiences I've had. Horrible customer service. I'm calling in regards for someone because I need help and the attitude wasn't welcoming.

With regard to donations please keep in mind that almost all charities bombard potential or…read moreactual donors with tons and tons of solicitations on a reGular basis.. This is not peculiar to Mercy Home. I have found Mercy Home on Charityr Navigator where it is cited as worthy of donations.