A little rant on the smoke shop I literally come here every week spend good money with them all the…read moretime !!! so my boyfriend bought me a Lookah two days ago !! TWO DAYS AGO !!! & last night it starting crackling amd popping and bursted in my face !!! so I kindly went in there and told him about it and we looked at a new glass piece and then he tells me that'll be $10. I said huh?? no I told you it bursted amd popped in my face after two days of having it & I shoukd get a replacement and he said oh I'll lose money and you have to contact the original seller. I told them no I already did and looked on their website and you're a third-party seller and once you buy something to sell it on your own it's up to you to make it right and he just kept telling me no oh well I'll call the guy tomorrow. I don't know I can't I'll lose money. I said I come in here all the time and spend lots of money in here, but he's very money hungry does anything for a dollar !! So he called some other Indian guy who tried to rudely tell me that it was my fault and he's not sure what I did to break it but whatever I did to break it.. it's not their problem and mind you I've had multiple types of products like these, and I've never broken them !! And this one didn't even break like normal I was holding it in my hand, and it started crackling, even though it was off/cooling down and popped in my face !!! so I let him know that he's very unprofessional and has no good customer service & I won't be back !!! I'm sorry but if I would've bought it weeks ago or months ago, I would've never even brought it to their attention but I just paid 50 bucks two days ago !! @ Tobacco shop in Lincoln on joiner !! Do NOT GO HERE !!

favorite smoke shop even when I moved out of town very nice very professional good attitude and a…read morelot of variety I always come back

I've been there twice and each time the employee went above and beyond. Tonight it was John. He…read moretold me the problem with my vape, tried to find me a replacement and when he couldn't, he called his boss for solutions to my problem. John was amazing!

I left that place honestly frustrated and disappointed. The prices were already ridiculous, but…read morebeing told I only had five minutes to look around because I hadn't bought anything yet just made it worse. I've never understood how a business expects people to purchase something if they won't even let you take your time to look. It felt unwelcoming and honestly a bit disrespectful. When I asked the cashier why, he said it was the owner's rule--and that really said everything I needed to know. I refuse to support a place that treats customers like that.

Beautiful shop with a ton of selection. The staff were absolutely knowledgable and very cool. I…read morehighly recommend this shop if you're looking for quality products and care.

5/5 -- A Real Cigar Shop in Loomis…read more I've been on the hunt for an actual cigar shop (not another vape store pretending to be one), and this place in Loomis was such a win. I was shopping totally out of my comfort zone, trying to find a gift for my boss, and Craig was AMAZING. He took his time walking me through different brands and quality levels, explained what made each one special, and helped me build a really solid variety pack that fit my budget. I told him I had no clue what my boss would prefer, and he made the whole process easy, zero pressure, and actually enjoyable. The shop itself is super clean, really easy to browse, and -- bonus -- they have a full cigar lounge attached if you want to hang out or bring someone who knows what they're doing. Whether you're buying a gift or treating yourself, this place is absolutely worth the drive. Definitely, definitely recommend.

OMG- Just go! They have everything; and when you are there-…read moresee if Ken is your retail therapist and give him 20 minutes to regale you with fabulous stories and anecdotes!

Crooks. Tried to purchase a gift for someone (whip it container) so not knowing what to get, asked…read morefor the sales person's help. He acknowledged not knowing either, so sold us a whip it device that looked ok. Turns out, it was a torch. What was needed was a nitrous cracker. Tried to return it once we realized the sales person sold us the wrong thing, but they would NOT return it, even though it was their error. Understood they have a no return policy stated, but EVERYTHING is negotiable. Store credit, something. But nope. Never shopping here again.

only smoke shop. I will go to best around manny there is absolutely amazing. Always extremely…read morehelpful and very understanding and patient absolutely love him. Hope he becomes an owner one day. Absolutely great prices as well.

Wow. I've never been in a millennium smoke shop before but they have really bad reviews for all of…read moretheir locations around here. Shocking to me how companies can't fix their own problems when it couldn't be easier. Looks like an owner problem, can't figure out how to trust his employees to make the right decisions so they implement policy with an iron fist and no brain. Like most other people I look at reviews before going to a new place and I would not even consider going to a millennium shop if I weren't already sitting in the parking lot. I'm going inside. Let's see how it goes... I guess I gave to edit the review. Won't let me reply to it. I walked in the place was bright colorful and well laid out. It was really full of inventory, it looked great!. The curly haired dude welcomed me immediately when I walked in asked if he could help me. I told him what I was looking for they had it, in two different options, I bought both. And the price was smack dab in the middle of the price range I've seen. I'm going to change the review to five stars because it was a great experience. Should I go back in and try to return one of them first? LOL! No I'm not going to do that. Keep in mind the return policy is the major complaint I've seen. Hopefully they see my review and it prompts change.

Oh no! How on earth does this place have such a low rating? I see some issues with pharmacy but my…read morereview is for the store, customer service, and online pick-up. I'm so grateful for Diana. She is friendly, thoughtful, and incredibly efficient. She fulfilled my order when my family was stressed, in a bind, and at the end of a long day. A huge thank you to Diana, our saving grace, for going above and beyond this evening. We really appreciate you!

You're always on hold, especially for the Pharmacy, for almost an hour. I highly doubt they are so…read morebusy that they can't at least acknowledge that someone is trying to get ahold of them. Such a joke. Update: they are closed today, the 4th, with no signage indicating so. Their automated call system is such a joke and is zero help. You waste an entire vacation day trying to get ahold of someone.