I ordered shelves and brackets from the store. They sent my order partially and said remaining…read moreitems will arrive. I called after 10 days to find out they lost my remaining order but never tracked or told me. They said they will replace but they cannot expedite my delivery even though they had delayed my project. Poor customer service.

What can you say about a company that has been providing extreme customer service since 1978, not…read moremuch but that's what The Container Store is known for, and they've never let us down. From the minute you walk through the door to when you leave, their service to the customer is phenomenal. Someone is always close by to answer questions or to show you where the "next big thing" is located. And guess what you didn't even know you needed it, but you did, and it made your life so much easier. It was time to redo one of our closets and the annual Elfa sale was on. Yep, time to head over to The Container Store to design the space. The designer showed us our options and designed it all out on the computer and gave up options. As the designer was finishing up the closet, we HAD to wander around the store, they've got such cool stuff especially all the little, small stuff up by check-out. We chose what we wanted, paid for it, and then set up an appointment for a pick-up of all the shelving a few days later. Of course, when we arrived, it was ready, and packaged up. From start to finish, what a great experience.

Sabrina with McAtee & Co. came into our home to put away and organize my 83yr old mother's room. We…read morehad downsized and I knew I needed help. My biggest concerns were things being easily accessible due to increase feebleness and significant vision loss. Sabrina came in with such patience and care in the placement of her things that she uses daily, requiring less steps. She brought in a 3 tiered turntable in the bathroom for all her daily bath necessities and it's worked great as well as being aesthetically pleasing for a guest bathroom. She did what I requested with a smile! Her quote outlined the services I asked for and her price was very in line with what I expected to pay, I actually feel I got more than my moneys worth in her patience. Please consider Sabrina and her company for your organizing project, I'm so glad did.

Had our floors and bathrooms cleaned. The floors were decent however the shower floor was horrible!…read moreThey did not clean the shower floor. I had to take a brush to clean it and that only took me 10 minutes. I wouldn't recommend these cleaners.

She really can do that! Once again, I utilized I Can Do That! services for a surprise birthday…read moreparty event. Margaret provides wonderful, thoughtful service for the planning and set up process. She did several check ins in the months prior to remind me about milestones and planning needs. I was a lot less nerve-racked with her around to handle things at the party. Excellent.

Margaret is AMAZING!…read more I am a small business owner and mother to two young children. I have been using Margaret's Lifestyle and Business Coaching services, and I have experienced tremendous growth, personally and professionally, as a result. Margaret takes the time to listen closely to where I AM in order to inspire growth and motivation for action. I benefit from Margaret's coaching! In addition, my family and my clients are reaping the benefits of Margaret's care and expert guidance.

After my mom passed, I was completely overwhelmed by the home and had no idea where to start!…read moreWorking virtually with Absolute Touch Organizing and Coach Marisa, was one of the best decisions I've ever made. Before this, I was leary that a virtual service would be effective, but their process was incredibly seemless. Through video calls, Coach Marisa was patient, non-judgmental, and came up with awesome solutions that suited my family's needs - she also has an awesome vibe. They saw the space and talked me through sorting and decluttering. The results far exceeded my expectations! My space is now functional and stress-free, and I am confidently equipped to keep it that way. I got my home and sanity back. I highly recommend Absolute Touch Organizing's virtual service to anyone feeling overwhelmed by clutter. It works!

I had them out a couple of weeks ago to do an organize and deep clean. I ad accumulated junk…read morethroughout 3-4 moves across 3 states, and didn't know what to do, or where to start. I was drowning in clutter. The night before I worried about how we were going to clean all of this in 4 hours, but sure enough, it happened! Simply phenomenal experience. They work quickly, but are great to work with. I don't think I've had a cleaner place. Thanks for helping me get my sanity back!

First, I like to say that the customer service of this company has been good, which is why I gave…read morethem 2 stars. However, good customer service is pointless if you can't provide a quality product to your customers. When I first met with the Designer back in January, I was pleased. She seemed knowledgeable, and the company was offering great specials, considerably less than their competitors. However, after the design appointment, the installer had to come back out to remeasure and neglected to add items to my contract that were discussed during our visit. I ignored the red flags because she came back out, apologized, and sent a change order for me to sign. Fast forward to June...yes June. Due to the COVID delays, we had to wait several months for our installation. We found this to be the norm in trying to furnish our new home, so we don't blame the company for that. However, you at least would hope that you are going to get quality after waiting that long.... not the case. After the first team of installers came out, I was left with nice shelving, but a less than desirable closet overall. There were holes, chips, missing paint, etc (see photos). Upon completion, the installer handed me a receipt to sign like, "Here you go." I was confused and very unhappy. I called in to complain and spoke to the sales manager, who stated that I initialed indicating that I did not want backing. I advised that the option was not explained to me and if I never had a custom closet, I would not know that I would be left with a mess if this option was not chosen. She offered a small discount on backing and offered to have installers come back the following week. On the next visit, a team of installers arrived, installed the backing, and left me with two gaps at the top of the closet. They explained that their measurements were off and that someone would call me back. They did not. I had to call in, complain, send photos, and wait another week. The following week a gentleman arrived who did not seem to know what he was doing. He was unaware of the smaller gap at the top of the closet, and again had the wrong size backing for the other side. While trying to make it fit, he damaged my drawers, chipped the paint, and left dirty fingerprints on my white cabinetry. When I complained, he stated that he could wipe it off. He did not. I called and requested to speak with a manager...who never called me back. The following week another team of installers came out. They were very knowledgeable but stated that they were not advised of all of the issues beforehand, and arrived with the wrong sized backing. They stated that they would be back the next day to make the repairs. After a few hours of no installers the next day, I called customer service and spoke with a manager. She apologized and explained why she hadn't called me back. I felt like she was sincere and that she wanted to make things right. She suggested that the last team of installers come back on Friday, which was two days later. On Friday- the 5th visit by installers, the closet was repaired to my satisfaction. Final thoughts: The design team should provide detailed information to the customers, clearly indicating what's included and estimated times of completion. Installers should have detailed information and supplies when visiting the customer's homes. Five times to resolve an issue is not cost-effective for the customer or your installers. Lastly, there should be more than one person in supervision available to adequately address customer complaints.

If you need a new office, closet, garage, entertainment center, etc., contact Debbie Nicholson at…read moreClosets by Design. She is amazing, and will work closely with you to get you the exact design you want. Debbie has great ideas, and responds quickly to questions or concerns throughout the entire process, even after the project is complete. Everyone at the the DFW office is amazing, from sales, consulting, design, production, scheduling, and installation. And speaking of installation, ask for Nelsy to install your project. Here are pictures of my new office. It is fabulous! I have so much more storage. Even though I had a contractor move a wall four feet into the office area before CBD built the office, there's actually more room than before because everything is around the perimeter of the room. Call CBD and ask for Debbie today!!

Inspired Closets absolutely delivered…read more From start to finish, my experience with Inspired Closets was nothing short of fantastic. The design phase was genuinely fun--Emily was incredibly thoughtful, detail-oriented, and seemed to anticipate every need before I even voiced it. Visiting the showroom truly sealed the deal and brought the vision to life. The installation team was just as impressive. Skilled, professional, and a genuine pleasure to have in our home. Everyone was respectful of our time and space, which made the entire process smooth and stress-free. I highly recommend Inspired Closets. The finished product is stunning, and I couldn't be happier with the result.

Love, love, love my new closet! Now I can actually reach my clothes! Before it was 13 feet from…read morefloor to top rod!

Vennesa was on time and helped me with my kitchen for almost 5 hours. She took my inputs and we…read moreorganized the whole kitchen. She gave me inputs on what I can do further. She is so easy to work with. I would 100% recommend her to anyone looking for help decluttering. A decluttered kitchen is a place where happy, healthy meals come from. She taught me skills that I can then take to other rooms in my home

Exceptional service and at a fair price to boot. I had made a resolution to be less cluttered -…read more'new year, new you' - and didn't even realize how overwhelming that was going to be. But then I heard from a friend about Tidy From Within. The team was super easy to work with and incredibly proficient. I'm excited to have a clean home and clear head. Would definitely use again.