Update: 50% refund…read more Yeah, don't go with these guys. i had specific instructions for my move both to the rep on the phone (xavier he's great) and to them directly. all were not really cared for properly. I should have just gotten my friends and a uhaul to move, but i was promised it would take 5hrs. i was billed 5.5hrs. tip top of the money i had left. and they didn't even have time to move everything. why? because their recklessness with my things i didn't want them carrying my computer monitors. they were hired to pack and move stuff across portland. they came at 1:30 when they said only to tell me that they didn't know they needed all the packing stuff. they eventually arrived nearly 2hrs later and towards the END Of the original window i was promised without any 'hey we will be there at this ETA' they said they got stuck behind a train, which is fine i guess? but no update after that until i called and complained, which got me a 5% discount, which is nice i guess? but like everything that happened after were MASSIVE red flags, both for the computer and the 'movers' which felt like contractors they just hired for whatever without properly vetting. i had a small move, 2 rooms. they were the slowest movers and most reckless movers i've ever hired. but i don't really blame them fully for that. supposedly they were working since 8am and just drove up from salem or something. they didn't even eat lunch. is that even legal?! no wonder they came to the door exhausted already and out of it. These 2 guys did the best they could, but honestly with how exhausted I was from helping them (something i SHOULDN'T HAVE HAD TO DO), they were doing a good job, but that doesn't really matter. In the end this guy ruined my $2000 custom built standing desk for music. not sure if i can get it repaired or fixed. he undid it and said he will put it back together. it was pretty easy just a few bolts into the joints between the wooden top and the legs and putting on the keyboard tray. easy stuff for the most part (when you have a drill, i don't own one). this guy didn't even look at where he was drilling or understand how the desk was put together after showing him specific things. he just drilled in the bolts and they hit a part that they're supposed to go into but was put in backwards making it impossible (on purpose) to get the screw in. this guy just kept drilling harder and harder and when i asked him about it he was like yeah it's supposed to sound like that. He either was so exhausted he couldn't think straight or just took on tasks he could have said 'yeah i don't know how to do that, can you do it?' either way now i have a broken desk that's only partially built and put together. i am really glad i moved all of my expensive stuff to my place with a friend last weekend, because they definitely would have broken a lot of very expensive things! I also gave them a mattress cover to put on the mattress, and they struggled doing that. You are movers wtf?! i zipped it up about half way and moved on. Then when we got to my new place they didn't even use it and put the mattress on the pavement to get a better angle or something. like what was the point in bringing it?! They also dropped a bunch of precious memories i had in a bin in a bin, they said they took them out because the outer bin couldn't close (bs). They were holding it open wrapped around their arm and i asked them to close it as it doesn't look secure and he said it would be fine, then immediately drops it with pictures and papers dropping on the ground and getting dirty. Anyway this all just happened. and there's no way I can live in my new place due to the lack of time they afforded to me to actually place things in the right spot. At least my bed is in the right spot. luckily for now i am in a short term rental because my last place had mold and why I am moving. i am highly allergic and being there as long as i did, both to wait for them to show up and how slowly they worked on loading the truck, I am feeling sick again because of it. The estimate was low balled to say the least because these guys move at a snails pace because this company overworks them and treats likely their staff like crap. these are probably more desperate people looking for an easy pay day. one guy was like 'i worked 4 days this month' and the other one worked 6 days in a row. a 12 hr day without a break outside of driving (which isn't a break) isn't really fair or legal? I paid nearly 1k for this move, and you can't afford to give these people a proper break between moves? I'm sure they weren't making nearly enough either. Lastly they pressured me to sign a thing at the end of the receipt that says everything was delivered intact, which i didn't sign. Anyway go with another company, not worth the risk. I didn't have another weekend to do this move as i need to have a livable space and that takes time as well. Anyway the movers were careless, slow, expensive, and ignored instructions.

I'll start off by saying that the people that handle the the scheduling are lovely. Enrique made me…read morefeel like he had my back and I was so happy to get a mover in such short notice to get my mom's room more home-y in her assisted living facility. The move was three blocks. The items moved were simply: A large dresser, a queen sized bed they disassembled and put back together, a night stand, an entry table, a freestanding coat rack, two paintings and a mirror. No boxes. The damage they inflicted from their carelessness in such a short period of time was breathtaking. I've added photos of where they just dragged the dresser out without taped drawers and they all came out and one carved a significant slash into the wall. A small desk was left with new scratches on it as well. Upon reassembly of the bed they split the wood along the exterior of the side panel. I've attached some photos of damage and receipt where he wrote in "CASH!!! " and made the total $100 more. The company did not charge me this. He just rage wrote it. There were two movers. The lead one clearly hates his job, myself or both and let that be known upon arrival. I accepted the move before they left because I was not about to complain to someone this angry. The only reason I checked the receipt was because he called to tell me that the moving company didn't save my payment method and he needed it. I thought this was odd and told him i didn't have the credit card on me and would call the main office. This all turned out to be false because I was promptly charged the proper amount . Next move I will personally wrap the furniture better and choose anywhere else.

We had a fantastic experience with this moving company from start to finish. One thing that really…read morestood out was how easy it was to communicate with the team ahead of time via yelp messages and their portal. I was able to message with someone online to coordinate details and even adjust our move as plans shifted, which made the whole process much less stressful. On moving day, our crew was incredible. Andy, Miraj, Muha, Tatty, and Aibar were kind, efficient, and thoughtful throughout the entire day. They worked hard, stayed positive, and handled everything with care. You could tell they were experienced and really took pride in doing a good job. Moving can be chaotic, but this team made it feel organized and smooth. Well worth the cost we had a ton to move. We're so grateful for their help and would absolutely recommend them to anyone planning a move.

Movers arrived at 9:01 and it's 9:30am and they've moved nothing. I had to call their dispatch and…read moreI got the run around. Two Asian dudes showed up, barely spoke to me, one would only speak his own language while the other would then speak to me in English. They rudely took pics of my apartment, then went and sat back in their truck. After about 20 minutes, the guys came out and said they couldn't do the move because it was "unsafe". Prior to that it was because I had too many small items, and in between that I was told it was because I asked for 3 hours and they'd need 7-9 hours. I called dispatch again and told Karina she sent me two racist movers. She claimed that couldn't be. I explained my stance and she said she'd call me back. Meanwhile, I have no way to move my stuff. Karina said she would talk with her moving team and call me back. Guess what? She never did. I guess you get great service when you have the right skin color. Move your stuff yourself and save the headache. The worst company ever and I don't see how Yelp recommends them. I'm disgusted.

Amazing job! Very fast, friendly, and did a great job! Definitely recommend! Moved all my heavy…read morestuff for me and saved me a lot of stress and a headache! Also great price for 2 hrs! Thanks you Carlos & Victor!

John and his crew were amazing! I recommend this business highly. They made our move so much…read moreeasier. Very friendly, fair prices, hard workers.

Amazing work and great personalities. Tyler and Ozzy helped me with some unique moving needs. Tyler…read morewas prompt, strategic and thought outside of the box to get my project completed! Highly recommended!

Their services are an absolute nightmare. The movers arrived late to my location, with a truck that…read morewas comically large (semi truck-size) for a studio apartment move. All of my stuff was thrown in and banged around inside of the truck on the way and there was SO MUCH damage done to my belongings. They destroyed my lamps, TV, scuffed up so many thing and spent approx. 8 hours on a pre-packed and sorted studio apartment move (I don't even understand how since they brought 6 movers). This company is a scam as far as I'm concerned. They overcharge, underdeliver and underperform. I tried to get at least my TV reimbursed and that couldn't even be done. Avoid at all costs, you might as well hire literally anyone else.

We hired a crew when we first moved to the area and they were fantastic. We had initially used…read moreHireAHelper but I highly recommend booking directly with Oregon Trail Moving. There's an added cost with the HireAHelper platform. Moving out of the area, we consulted with Nick. We considered two or three people to help us move for a 2 bedroom apartment. We went ahead with three people, since we're on the 3rd floor in an apartment complex, and that was the right move. Jake, Josiah, and Chris showed up early! They were so efficient with a previous move that day that they called and said they were ready to go. We had ordered 2 relocubes through U-Pack and when they arrived - these things look smaller than we thought they would be. There's just no way we could have packed as efficiently as Jake, Josiah, and Chris did. They were so fast too. We hadn't packed as well as we could have. Moves are stressful. We had odd pieces of furniture and linen in garbage bags, and the crew was able to take them all and fit them into the cubes. They finished within 3 hours. With the containers, there's bound to be some jostling using the forklift to load them onto the truck, but I am worry-free. They did such a great job making sure things were tightly packed.

They're cheap for a reason. They ripped a chunk of trim off my front door moving furniture inside…read more And personality-wise they were way more tense and agitated than the team I hired for loading in Salem. But the rating is because of the trim thing.

Vitaliy and crew were efficient and prompt. They carefully packed everything. No issues with the…read moremove. Very affordable.

Vitaliy and his Crew were fantastic! Would definitely use them again for my next move!read more

Excellent experience! I recently used Bold Move and couldn't…read morebe happier with how everything went. Sam helped coordinate the entire process and was incredibly helpful from the start--honest, transparent, responsive, and easy to work with. On moving day, James and his teammate handled my furniture and items (which were shipped on a trailer from out of state) with great care. They were thoughtful, efficient, and went above and beyond by reassembling furniture that had been taken apart by my previous movers. What really stood out was their kindness and professionalism--they made what could have been a stressful move feel smooth and manageable, and truly supported me during my transition into a new home. I highly recommend Bold Moves. Thank you again for everything!

everyone was super friendly but some of my items were broken and I didn't get my money back for…read morethose items which was disconcerting especially given all the money I spent on the move.

Moving is stressful. Moving a 97-year-old into assisted living, while having to downsize her…read morebelongs considerably, is especially so. Move Makers (Heidi as "Move master," ably assisted by Christina and Zack) were exceptional with the logistics of planning, packing, directing the movers, and then unpacking. But beyond that, they addressed the emotional content of the process with grace, humor and dedication. We can't imagine a better experience than what we had. Not only did everything happen on schedule, but the key comment from our 97-year-old at the end was, "It looks like someone lives here, and that someone is me." While there were many anecdotes we could share, here are just two: 1. With downsizign a challenge, Heidi and team were adept at suggesting not only what should go - to Goodwill, Community Warehouse, or Consignment, etc., but "why." That helped overcome the natural trendency to try to hold onto too much. But they also were flexible in saying, "If you want it in your new place, we'll do our best to find a way, even if it doesn't look good that it will fit." By not forcing the issue, they let the outcome speak for itself, as in "We got it here, but you can see there isn't anyplace we can squeeze it in. Let's put it back on the truck before they leave for Community Warehouse." 2. In putting everything away on "unpacking day" they realized our 97-year-old would struggle more than most trying to find things, especially in the kitchen. The simple solution was painter's tape on every drawer and cabinet with a brief description of what's inside. No scavenger hunt was required. As the "movee" becomes acclimated, she'll simply pull off the tape. Listing just two examples doesn't do the team justice - but rather than ramble on we'll just say this: "Don't even think about it. Hire these folks!"

We called on Move Makers for help when it came time for my mom to move out of her home of 50 years…read more Our move coordinator was absolutely the perfect person to come help us! I was overwhelmed with where to begin, but she helped us sort through everything so much faster than I thought possible. She was very thorough and learned quickly what we wanted to keep and what to donate, and she did an excellent job spotting valuable things and bringing them to our attention. Once everything was sorted, she took care of coordinating the rest. I appreciated all her follow through with the Oregon Historical Society and Jerry's Personal Logistics team. I really couldn't have been happier with the service we received.