My stepdad recently became a resident after multiple falls at home. The staff has been great at…read moreensuring he has everything he needs, checking in on him several times a day. They are great at communicating with my mom if there is anything of concern. The meals are nutritious and their chef, Mark, knows every resident by name. Laundry and cleaning are done on a weekly basis. The property is landscaped beautifully and provides a serene and inviting environment for residents to sit outside on the multiple patio areas. Residents have daily activities they can choose from such as a morning coffee chat or Boggle in the afternoon along with yoga once a week. Kimberly, the Community Relations Director, is on top of any issues that may come up and treats the residents and family as if they are a part of her own family. It is a true community and family.

My boyfriend had multiple falls in his home and ultimately ended up in the hospital. He decided he…read morecould not continue to live alone in his home. We researched many assisted living facilities in Albuquerque and ultimately decided on the Village at Alameda. The staff are warm and friendly, and extremely responsive to their residents, making sure that they are comfortable and safe. The rooms are cleaned, laundry is done on a weekly basis, beds are changed routinely, and the chef prepared meals are wonderfully delicious. There are daily activities, a wellness center for mild exercise, and a beauty shop and open patios where clients and family may enjoy the fresh air and sunshine. Kimberly, the community relations director, goes out of her way to make sure that the transition from independent living is as smooth as possible, assisting both the client and the family. There is close communication between the staff and family members. This little jewel of a facility is located adjacent to the balloon fiesta park, nestled within established landscaping. It's a calm, inviting atmosphere for anyone. I highly recommend this facility for anyone.

In 2011. when Dad needed assisted care, I found Beehive Homes in Albuquerque, a small facility of…read moreabout 15 residents. The place was great, except that it was 65 miles away and every time I had to take Dad to a doctor's appointment it was an all day event for me. During his stay here, the owner of the facility told me about a veteran's benefit I might get for Dad. He then told me he could pay for a lawyer (!) to file the case with VA. Dad got the VA pension because of Michael and Beehive Homes. It took a while to get the pension, even with the lawyer doing most of the work. During that time, I ran out of funds and moved Dad to Pacifica Rosemont. What a mistake! This was an enormous facility that you could get lost in, even without dementia. The staff were sparse but well meaning, but it was a bad deal all around. When Dad's VA pension started coming in, I moved him to the Santa Fe Beehive Homes which was way more expensive than the "big box" facility but you know, you get what you pay for. Again, the people at Beehive Homes went out of their way to help me get Dad's long term care insurance payments. Manager Kelly Hanlin, filled out a plethora of paperwork and faxes and phone calls to help me. I cannot recommend this place enough. These people are caring, honest, and go out of their way to do the right thing. In my book, that's perfection.

My father has been at beehive for two years. I can't recommend them highly enough. The staff is…read moreconsistent and caring and they treat their guests with respect. Excellent end of life care. It is a well run operation. I wish they had an enclosed outside area but I hear that is coming. Wonderful staff. My parents have both been in other facilities in Santa Fe and Taos and beehive is the best. It is small and family like with private rooms with private bathrooms. Director is very accommodating.

My parents lived in both independent and assisted living, and both passed last year…read more Upper management threatened to throw my disabled, elderly parents out on the street that day by midnight if they didn't sign a document, despite being paid in full with active lease. They threatened them, and me as the POA. This incident was reported to state authorities. Wait staff is kind but horribly underpaid so turnover is very high. Assisted living staff is mixed, some attentive, some not. Often leaving folks unattended for hours. ***Do not send your family/parents to assisted living here unless you can check on them regularly and often***

Edgar and Linda are terrible people. They make fun of the residents behind their backs. They charge…read morepeople in memory care for services they never receive. A very corrupt place.

Understaffed. Lax with security…read more Unfriendly to visitors. Slow to respond to residents' needs. National office impossible to reach with concerns.

Brookdale Santa Fe provides excellent care to my mom! I can't say enough about the staff. They are…read moreamazing!

I toured many assisted living/memory care facilities prior to choosing Morning Star for my parents…read more This place is hands down the best facility I could find in Santa Fe. The patient to staff ratio is not bad, but primarily the staff actually give a care about the residents unlike so many other facilities here where it just seemed like they were just watching the clock to see when their shift was up. They do the checks on my parents every few hours like they are supposed to, and contact me the moment anything so much as a slip and fall occurs with my dad. I do think Morning Star could hire more people, because the ones they have are awesome but you can tell they are putting in more hours than they should. They all deserve raises and additional staffing to help out as far as I can see, especially the kitchen wait staff and maintenance teams. Speaking of the kitchen, they include three meals a day which is nice, and breakfast is served all day in addition to there being a little bistro area, so I don't worry about whether or not they are eating okay. They do a good job with med management and anytime a resident presses their pendant button the staff hustles over to see if they are needed. The look and overall feel of the place is just leaps and bounds above the other facilities I visited. It's very cheery, with high ceilings in the apartments and day rooms offering activities to keep the residents engaged. There is also an exercise room, movie theater, massage and pedicure rooms and on and on. In summary, if you need a place for your aging parents who refuse to leave Santa Fe I would definitely recommend Morning Star. The facilities and staff are first rate and I sleep well at night knowing they are being taken care of.

As soon as I walked in for an interview they immediately put me under a test, they sent an elderly…read morelady to conveniently try and move the chair right besides me to see if I would assist her, I was very uncertain of what to do considering policies would be in place with the residents there as I was not an actual employee and was unsure of what i could and couldnt do as far as interacting with her as a stranger but i offered to help anyways to which her reply was "im fine i could do it myself" over and over again as if hinting for me to do something. As i looked around for a Morningstar employee i noticed most of them huddled together looking at our interaction as if it were entertaining to them to see how i would react. The manager I was scheduled to interview with then sent her inexperienced and childish assistant to interview me. She constantly complained about how unqualified she was to interview me and was wondering when her manager would be back to speak with me while making small talk about how bad their interview questions were. When the manager finally showed up the assistant told her she didnt know why she made her do that and that she had no idea what she was doing. Once I began talking with the manager she would speak to me with her eyes closed overwhelmingly and constantly reminding me of the headache it was working there and that nobody wanted to pick up their own weight hinting if i was willing to help the "team" with their responsibilities besides the responsibilities of the job at hand. She then left me in a room waiting to speak with a maintenance person to which he offered me a part time position in maintenance or housekeeping which I was not interested in or even applied for, he kept mentioning the leak in the restroom above and how he would never get around to fixing it and that "the place would probably never end up repairing the restroom anyways, just use the other restrooms." He said his job was easy because all he did was "paint paint paint!" The manager never came back and the maintenance guy said he wasnt sure what was next so he walked me outside where I saw the manager again with another candidate that was lucky enough to get a tour of their passenger bus which I was not fortunate enough to experience. Another "manager" called to reschedule another interview with me but either forgot or did not really care because nobody knew who I was or why i was there when I called and went back in person, I turned around and walked away. On my drive back home I felt bad and manipulated, which i decided working there was no longer a good option, a very unprofessional and demeaning experience. Two weeks later the same job post again. No surprise.

My 93 year old dad moved into the assisted living wing at the Legacy in January. He had a beautiful…read moreapartment overlooking the mountains on the second floor. Unfortunately, he declined quickly and passed this month. He loved interacting with the staff at Legacy who treated him with dignity and compassion and honored his sense of humor. In the last week of his life, their care and concern for my dad's comfort was extraordinary. Because of his medical needs, we supplemented his care with caregivers from eagis during day. However, during the last week of his life, the Legacy staff checked in on him every 30 minutes during the night. The staff also asked my brother and I if we needed anything.

Legacy has left us with such a bad taste. Continuous turn over in staff which there is no…read moreconsistent routine if the staff is in constant learners mode. Food was not good. relationships between staff was not good. From an outside perspective the Legacy needs a whole new head staff. Dangerous to keep people waiting for assistance, the one good thing the legacy is good at is looking good. They are performative with events but day to day running is negligent. Save your money this is not the place for your loved one.

This is a great place for respite care. The staff are caring and diligent to give personal…read moreattention to the needs of the residents. The food is appropriate and appetizing. My dad loves the variety and personal aesthetic touches to the presentation and taste of his meals. He loves the dining area and being able to sit with friends and have conversations in the dining room or adjacent to the dining room on comfy sofas by the fireplace. Respite care includes access to fun excursions, shopping and transportation to appointments and church with sign ups in the main dining area downstairs and at the front desk for appointments from 9-3 M-Th and until noon on Friday. There are movies showing every other day, and my dad loves attending yoga and sharing his exercises with me so I can do them too! There is access to doctor care and physical therapy onsite. There is access to nursing care. If you need respite care for your loved one you can talk to Reuben or Peter. Kingston has been awesome for our family and the respite care we need! Dad loves going to Kingston and thinks of it as a home away from home

We were initially very impressed with Kingston. The building was clean, the staff seemed warm and…read morewelcoming, and we were told they were one of the few facilities with 24-hour nursing care. We felt hopeful that this would be the right place for my dad. When my dad needed specific care - which hospice was fully prepared to support - Kingston seemed to decide it was too much of a liability. The decision itself might have been understandable, but the way it was handled was incredibly disappointing. Communication was almost nonexistent. One person from the recruitment office had been so kind and accommodating early on, talking about how the facility was "about the people and for the people." But on the day everything fell apart, she said nothing and offered no information or support, which was disheartening. After my family spent days gathering paperwork, coordinating with doctors, and preparing to bring in the check to reserve my dad's spot, the head nurse simply told us they could not accommodate him. When I explained that hospice had confirmed his needs could be supported, we were met with a flat "no," with no discussion, empathy, or effort to problem-solve. My dad was still in the hospital, and we were exhausting ourselves trying to meet all of Kingston's requirements. To be told - on the very day things were supposed to be finalized - that they would not take him felt careless and deeply upsetting. To add insult to injury, we continue to receive calls asking whether we are still interested in the facility. Because of the lack of communication, compassion, and sensitivity during such a vulnerable time for our family, I cannot recommend this facility.