In 2011. when Dad needed assisted care, I found Beehive Homes in Albuquerque, a small facility of…read moreabout 15 residents. The place was great, except that it was 65 miles away and every time I had to take Dad to a doctor's appointment it was an all day event for me. During his stay here, the owner of the facility told me about a veteran's benefit I might get for Dad. He then told me he could pay for a lawyer (!) to file the case with VA. Dad got the VA pension because of Michael and Beehive Homes. It took a while to get the pension, even with the lawyer doing most of the work. During that time, I ran out of funds and moved Dad to Pacifica Rosemont. What a mistake! This was an enormous facility that you could get lost in, even without dementia. The staff were sparse but well meaning, but it was a bad deal all around. When Dad's VA pension started coming in, I moved him to the Santa Fe Beehive Homes which was way more expensive than the "big box" facility but you know, you get what you pay for. Again, the people at Beehive Homes went out of their way to help me get Dad's long term care insurance payments. Manager Kelly Hanlin, filled out a plethora of paperwork and faxes and phone calls to help me. I cannot recommend this place enough. These people are caring, honest, and go out of their way to do the right thing. In my book, that's perfection.

My father has been at beehive for two years. I can't recommend them highly enough. The staff is…read moreconsistent and caring and they treat their guests with respect. Excellent end of life care. It is a well run operation. I wish they had an enclosed outside area but I hear that is coming. Wonderful staff. My parents have both been in other facilities in Santa Fe and Taos and beehive is the best. It is small and family like with private rooms with private bathrooms. Director is very accommodating.

My parents lived in both independent and assisted living, and both passed last year…read more Upper management threatened to throw my disabled, elderly parents out on the street that day by midnight if they didn't sign a document, despite being paid in full with active lease. They threatened them, and me as the POA. This incident was reported to state authorities. Wait staff is kind but horribly underpaid so turnover is very high. Assisted living staff is mixed, some attentive, some not. Often leaving folks unattended for hours. ***Do not send your family/parents to assisted living here unless you can check on them regularly and often***

Edgar and Linda are terrible people. They make fun of the residents behind their backs. They charge…read morepeople in memory care for services they never receive. A very corrupt place.

Understaffed. Lax with security…read more Unfriendly to visitors. Slow to respond to residents' needs. National office impossible to reach with concerns.

Brookdale Santa Fe provides excellent care to my mom! I can't say enough about the staff. They are…read moreamazing!

I toured many assisted living/memory care facilities prior to choosing Morning Star for my parents…read more This place is hands down the best facility I could find in Santa Fe. The patient to staff ratio is not bad, but primarily the staff actually give a care about the residents unlike so many other facilities here where it just seemed like they were just watching the clock to see when their shift was up. They do the checks on my parents every few hours like they are supposed to, and contact me the moment anything so much as a slip and fall occurs with my dad. I do think Morning Star could hire more people, because the ones they have are awesome but you can tell they are putting in more hours than they should. They all deserve raises and additional staffing to help out as far as I can see, especially the kitchen wait staff and maintenance teams. Speaking of the kitchen, they include three meals a day which is nice, and breakfast is served all day in addition to there being a little bistro area, so I don't worry about whether or not they are eating okay. They do a good job with med management and anytime a resident presses their pendant button the staff hustles over to see if they are needed. The look and overall feel of the place is just leaps and bounds above the other facilities I visited. It's very cheery, with high ceilings in the apartments and day rooms offering activities to keep the residents engaged. There is also an exercise room, movie theater, massage and pedicure rooms and on and on. In summary, if you need a place for your aging parents who refuse to leave Santa Fe I would definitely recommend Morning Star. The facilities and staff are first rate and I sleep well at night knowing they are being taken care of.

As soon as I walked in for an interview they immediately put me under a test, they sent an elderly…read morelady to conveniently try and move the chair right besides me to see if I would assist her, I was very uncertain of what to do considering policies would be in place with the residents there as I was not an actual employee and was unsure of what i could and couldnt do as far as interacting with her as a stranger but i offered to help anyways to which her reply was "im fine i could do it myself" over and over again as if hinting for me to do something. As i looked around for a Morningstar employee i noticed most of them huddled together looking at our interaction as if it were entertaining to them to see how i would react. The manager I was scheduled to interview with then sent her inexperienced and childish assistant to interview me. She constantly complained about how unqualified she was to interview me and was wondering when her manager would be back to speak with me while making small talk about how bad their interview questions were. When the manager finally showed up the assistant told her she didnt know why she made her do that and that she had no idea what she was doing. Once I began talking with the manager she would speak to me with her eyes closed overwhelmingly and constantly reminding me of the headache it was working there and that nobody wanted to pick up their own weight hinting if i was willing to help the "team" with their responsibilities besides the responsibilities of the job at hand. She then left me in a room waiting to speak with a maintenance person to which he offered me a part time position in maintenance or housekeeping which I was not interested in or even applied for, he kept mentioning the leak in the restroom above and how he would never get around to fixing it and that "the place would probably never end up repairing the restroom anyways, just use the other restrooms." He said his job was easy because all he did was "paint paint paint!" The manager never came back and the maintenance guy said he wasnt sure what was next so he walked me outside where I saw the manager again with another candidate that was lucky enough to get a tour of their passenger bus which I was not fortunate enough to experience. Another "manager" called to reschedule another interview with me but either forgot or did not really care because nobody knew who I was or why i was there when I called and went back in person, I turned around and walked away. On my drive back home I felt bad and manipulated, which i decided working there was no longer a good option, a very unprofessional and demeaning experience. Two weeks later the same job post again. No surprise.

My 93 year old dad moved into the assisted living wing at the Legacy in January. He had a beautiful…read moreapartment overlooking the mountains on the second floor. Unfortunately, he declined quickly and passed this month. He loved interacting with the staff at Legacy who treated him with dignity and compassion and honored his sense of humor. In the last week of his life, their care and concern for my dad's comfort was extraordinary. Because of his medical needs, we supplemented his care with caregivers from eagis during day. However, during the last week of his life, the Legacy staff checked in on him every 30 minutes during the night. The staff also asked my brother and I if we needed anything.

Legacy has left us with such a bad taste. Continuous turn over in staff which there is no…read moreconsistent routine if the staff is in constant learners mode. Food was not good. relationships between staff was not good. From an outside perspective the Legacy needs a whole new head staff. Dangerous to keep people waiting for assistance, the one good thing the legacy is good at is looking good. They are performative with events but day to day running is negligent. Save your money this is not the place for your loved one.