My 91-year-old grandma lives on the assisted living side. I do not recommend Touchmark for people…read morewho need a lot of assistance. Nurses only come into the room to give medicine or to empty the trash. My grandma's toilet was clogged, and she went down to the nurse's desk to tell them, they gave her a plunger and she had to unclog her own toilet. Having to unclog her own toilet at 91 years old is definitely not acceptable. One of the biggest complaints I hear from other residents while I am visiting Touchmark is the food. Serving steak and other hard-to-chew foods multiple times a week isn't ideal for residents who might have difficulty eating such items. It would be better if they could offer a more suitable menu for the residents' needs. The staff for the most part are also very rude, and the residents deserve better.

Our grandmother was here and I have to you it is the most incredible place. The people that work…read morethere .... the staff. It was like her own little home in a community. She was 95 and had a spark of life back they had church a few days a week a library, puzzles, crafts.. she made a gingerbread house during Christmas. On the TVs in their rooms they got to see when mail was delivered and I realized how important it was for her to get mail. They have a beautiful dinning area and people were always out mingling. I'm glad the family took the time to find the right place and didn't just settle. It was actually cheaper than other places in Helena and it didn't smell like urine when you walked in. Our elderly need love not anger and impatience. This place is like an angel yo take them in until they pass over.

Unfortunately, my mother in law is at Edgewood and it is not that great especially for the money…read moreshe pays for her little room in assisted living. They receive cold and crappy food and can't seem to keep a chef. I have complained more than once about their food but they didn't really care. Let's face it, these places are for profit and couldn't care less about its residents. Thank god my mother in law has a little fridge and her son brings her drinks and food so she has something to eat It's really a shame these people are not getting the quality meals they pay for. I would never recommend this place to anyone. Do everything you can to avoid having to put a loved one here. Also her son is there everyday to make sure she is not mistreated and he too has complained about the food situation. I recommend if you do have a loved one in one of these places, you need to go everyday to ensure your loved one is not mistreated because as I said these places are in it for profit not the comfort and care of your loved ones. Also avoid sending or receiving mail at these places as it gets stolen. After this happened to my mother in law she now gives mail to her son to mail at post office.